外贸英语信函.doc

1、Inquiries & repliesFirst inquiryDear Sirs,We have obtained your name and address from kee & Co, Ltd., and we are writing to enquire whether you would be willing to establish business relations with us.We have been importers of shoes for many years. At present, we are interested in extending our range and would appreciate your catalogues and quotations.If your prices are competitive we would expect to place volume orders on you.We look forward to your early reply.Yours faithfully,Tony SmithChief BuyerReplyDear Mr. Smith,Thank you for your letter of the 20th of this month. We shall be glad to enter into business relations with your company.In compliance with request, we are sending you, under separate cover, our latest catalogue and price list covering our export range.Payment should be made by irrevocable and confirmed letter of credit.Should you wish to place an order, please E-mail or fax us.Yours sincerely,AnnChief SellerDear Sirs,From the Commercial Counselors Office of the US Embassy we have learned that you wish to import cotton bed-sheets and pillowcases from China.We are the leading exporter of textile products in China and have entered into business relationship with more than 70 countries in the world. Because of the softness and durability, our cotton bed-sheets and pillowcases are rapidly becoming popular.Enclosed you will find the catalogue, which we hope will be of interest to you. Also enclosed for your reference is our latest price list.Should you be interested in any of our product, please contact with us.Useful expressionsThrough the courtesy of the Paris Chamber of Commerce, we have your name as a firm who is interested in doing business with us.Through the courtesy of Mr. White, we are given to understand that you are one of the leading importers of silk in your area.On the recommendation of sb, we have learned with pleasure the name of your firm.On the recommendation of the Bank of China, we have got to know that you import Chinese textile and cotton piece goods.We learn your name and address at the International Exhibition of Machinery and Equipment in Times.We learned from the Commercial Counselor of our Embassy in Ottawa that you deal in general merchandise.We learned from China Daily that you are interested in electrical appliance and want to order immediately.We are glad to have your name and address from The Journal of Commerce.Your letter of Sept.8 has been transferred to us for attention from our head office in Beijing.Chemical products, cotton piece goods, arts and crafts, straw and willow products, embroideries, porcelain wares, jade carvings, silk flowers, toys and gifts, fat-reducing tea, black tea, table-cloth and bath towels, imitation jewellery.We deal inclusively in textiles.We are a state-operated corporation, handling the export of animal by-products.We are China National Textile Import and Export Corporation, with its headquarters in Beijing.This is to introduce the Pacific Corporation as exporters of light industrial products having business relations with more than 70 countries in the world.We write to introduce ourselves as exporters of fresh water pearls having many years experience in this particular line of business.We take the opportunity to introduce our company as exporters dealing exclusively in leather goods.We wish to inform you that we ate specialized in the export of arts and crafts.We are pleased to inform you that we handle a wide range of electric fans.We are willing to enter into business relations with you on the basis of equality and mutual benefit.Your company has been introduced to us by Smith, as prospective buyers of Chinese table-cloths. As we deal in the items, we shall be pleased to enter into business with you.As the item falls within the scope of our business, we shall be pleased to enter into direct business relations with you.We assure you of the best quality and moderate prices of our goods.We assure you that we shall do our best to promote the business between us.We look forward to your close cooperation in promoting this new product.As we approached by our clients who are in urgent need of leather shoes for men and women we should like to know if you are able to supply the special specifications.We are interested in your range of fire extinguishers and would like you to send us details of extinguishers suitable for a small office.Please quote us your lowest prices for personal computersIf the quality of your goods is good and the price is acceptable to us, our client will place a large order with you.If your price can be reduced by 2%, we shall place 54000 cantons.Upon receipt of your catalogue, we will make inquiry for the items which are of interest to us.As we are in the market for color TV sets, we should be pleased if your would send us best quotations for Panda brand color TV sets of 19 and 21 inches.Please inform us on what items you can supply iron nails.When quoting, please state terms of payment and discount you would allow on purchase of not less than 500 dozen.We take the liberty of 冒昧地to you with a hope to get your best offers for Chinese bicycles.It is gratifying to learn from your letter that you are in a position to supply us with Bitter Apricot Kernels.As regards machine tools, we regret to say that we are not able to supply for the time being.Upon receipt of your specific enquiries, we will arrange everything necessary.Quotations, Offers & Counter-offersReply to a General InquiryDear Mr. Shen,We are pleased to learn from your inquiry of May 13 that you like our range of silk shirts.We are in a position to supply you from our wide selection of shirts and blouses which we make for all age groups. We can offer you the quantity discount of 2.5% you asked for orders over US$30,000. We usually accept confirmed and irrevocable L/C payable by draft at sight.Enclosed you will find our fall catalogue and price list quoting prices FOB C2.5% Shanghai. We are sure you will find a ready sale for our products in the USA as have sold well throughout Asia and Europe.Any orders you may place with us will have our prompt attention.A Non-firm Offer for Milk PowderDear Sirs,Thank you for your interest in A.M. milk powder. We are happy to make you a special offer, subject to our final confirmation, as follows:The origin is Western Europe, and the quality is “Extra Grade” specifications as per the fax. Packing: 4 layers paper bags with approx. 17/18 M/T per 20containerPrice: US $2000/M/T CIF LumperIn case you have any further questions, Mr. Fang, please do not hesitate to contact me.A Counter-offer for Computer CaseDear Mr.Karl,Re: Your offer for Computer CaseYour FOB price of US $20/set is not good enough. We must have a price of US $18/set to get the business.We suggest that you re-examine the ESD Shield price, also study the alternative of using a wire for ESD protection or perhaps paint the underside of the frame to reduce the cost.Please reply the above before next Monday.Useful expressionsWe thank you for your enquiry of Feb.2 and are pleased to tell you we are in good connections with the best manufacturers in the country.We have much pleasure in enclosing a quotation sheet for our products and trust that their high quality will attract you to place a trial order.In accordance with the request ofat the Guangzhou Fair, we have pleasure in sending you herewith the samples and price list forWe take pleasure in making you an offer as requested by you some time ago, subject to our final confirmation.We are glad to learn from your enquiry of February 8 that you are interested in our ladies blouses. As requested our catalogue and price list are enclosed together with details of our sale conditions.We can supply most items from stock and will have no trouble in meeting your needs.We can allow you a special discount of 2% on the prices quoted, for a quantity of 50 or more.We would like to draw your attention to the trade and quantity discount we are offering in our publicity brochure, which may be of particular interest to you.We regret that it is impossible to accept your counter-offer, even to meet you halfway; the price of raw material has advanced 20% and we shall shortly be issuing an advanced price list.Although we are anxious to open up business with you, we regret that it is impossible for us to allow the reduction asked for, because we have already cut our prices to the lowest point after examining our cost calculations.It would be great to your interest to make a trial of these goods.May we expect a trial order from you while prices are greatly in your favor?As there is a heavy demand at this time of the year for heaters, you will have to allow at least 6 weeks for delivery.We do not see any advantage in your quotations, and would like to know whether you have any better value to offer.We desire to call your attention to our special offer. You will readily understand that this offer is good only for acceptance reaching us before the end of In view of the heavy demand for this line, we advise you to send orders as soon as possible.Your competitors are offering considerably lower prices and unless you can reduce your quotations, we shall have to buy elsewhere.2Chapter5 Order & AcknowledgementOrderDear Mr. Woo,New order No.MA-123Thank you for your yesterdays E-mail and the fine price you made us for 686 systems.We confirm the order as enclosed and we will have the goods delivered to Associated Cargo Express Ltd. Latest March 1st. Our freight prices are as follows:We will pay the freight to you so you can put it on the invoice. Please send us a Pro Forma Invoice as soon as possible and advise which account we should remit the money to.As usual, we hope you will make us a half price invoice which has to be sent with the goods, and send the invoice with correct amount to our Accounting Dept.AcknowledgementDear Mr. Amin,Thank you very much for your letter of April 22 and your order.In common with other suppliers, we have raised our price since you placed an order with us last year, but you will be pleased to hear that we will supply your current order at the old price. I enclose our new catalogue and price list, which contain several exciting new products and our latest prices.I will keep you fully informed of the progress of your order. If you would like to get in touch with me urgently, our new fax number is 5473421 or, of course, you may prefer to phone or telex me as before.AcknowledgementDear Mr. ShangI am writing to you concerning Order No.FD134, which you placed 2 weeks ago. At that time we expected to be able to complete the order well before the delivery date we promised which was 20th July, but we were told yesterday that our main supplier had a serious financial problem. This means that we have to find another supplier who could fulfill all the outstanding contracts we have to carry out. As you will appreciate, this will take some time, but we are confident that we should be able to get our materials and deliver consignments to our customers by the middle of next month.The units themselves have been assembled and now simply need completing. We regret this unfortunate situation over which we had no control and apologize for the inconvenience. If you wish to cancel the order, it would be quite understandable, but we stress that we will be able to complete delivery by the en of next month.Useful ExpressionsWe are pleased to place the following orders with you if you can guarantee shipment from Shanghai to Singapore by October 9.We shall place a large order with you provided the quantity of the goods and shipping period meet our requirement.If this order is satisfactorily executed, we shall place further orders with you.The material supplied must be absolutely waterproof, and we place our order subject to this guarantee.We are pleased to fine that your materials appear to be of fine quality. As a trial, we are delighted to send you a small order for 2500 dozen Rubber Shoes.We have the pleasure of sending you an order for 1,000 dozen umbrellas, at US $45 per dozen CIF New York, based on your catalogue No.51 of July1. We trust the prices mentioned therein are still in force.We order 100 units of Italian furniture No.TS-11 at $300 per unit FOB Genoa. If this order is acceptable, please let us know by SWIFT.We enclosed a trial order. If the quality is up to our expectation we shall send further orders in the near future. Your prompt attention to this order will be appreciated.We are pleased to enclose an order we have received from Messrs Grayson Bros for 300 dozen pairs of “Moonlight” Rubber Shoes.We enclosed our order, but must point out that the falling market here will heave us little or no margin of profit. We must ask you for a better price in respect of future supplies.Your samples of Red Leaf Brand Health Tea have received favorable reaction from our clients, and we are pleased to enclose our order for 400 cartons.Thanks for your letter of November 2 with catalogue and price list. We have selected four qualities and take pleasures in enclosing our order sheet No.26.We are pleased to place you an order for 100,000 sets of MP3 players.We are sorry to ask you to reduce 1,000 pcs form O/No.123 due to economic depression/wrong calculation.We regret that we cannot at present entertain/fill any new orders forowing to heavy orders.Terms of PaymentProposal for payment by L/C from the SellerDear Mr. Woo,Thanks for your order #3325 and were pleased to say that we have adequate stocks of Type EM 127DN tapes in our warehouse, and that delivery date can be met.Payment by irrevocable letter of credit if convenient for us, and we shall draw a 60 days bill on your bank.We are now awaiting the arrival of your L/C on receipt of which we shall make the necessary arrangements for the shipment of your order. Any request for further assistance or information will receive our immediate attention.Sincerely yours,Tang WanliangOverseas Sales DirectorProposal for Payment by L/C from the BuyerDear Sirs,We would like to place an order for 500 Irina 272 microphones at your price of US $50 each CIF Lagos, for shipment during November.We would like to pay for this order by a 30-day L/C. This is an order involving US $25,000 and since we have only moderate cash reserves, tying up funds for 1 or 2 months would be inconvenient for us.We much appreciate the support you have given us in the past and would be most grateful if you could extend this favor to us. If you are agreeable, please send us you contract. On receipt, we will establish the relevant L/C immediately.Yours faithfully,Hamzza A. SesayManaging directorUrging the Establishment of the L/CDear Mr. Amin,We refer to your order for 500 Dozen pairs of Apple jeans and our sales confirmation No.225.We would like to remind you that the delivery date is approaching and we have not yet received the covering letter of credit.We would be grateful if you would expedite establishment of the L/C so that we can ship the order on time.In order to avoid any further delay, please make sure that the L/C instructions are in precise accordance with the terms of the contract.We look forward to receiving your response at an early date.Sincerely yours,Wang JuAmending L/CDear Mr. Boosh,We regret to inform you that we can only ship above goods at the end of June if we can receive your following amendment by cable before this week;1. Please change the price term to CIF Shanghai, China;2. Transshipment is to be allowed;3. Extend the latest shipping date to July 25, 2010 and the validity to August 10, 2010.We will proceed the packing and inspection only upon receipt of your above amendment. To show our sincerity, we will pay for the amendment charge and will return you the freight cost from Shanghai to HK after shipment is made.Please move faster on this amendment to avoid the delay in shipment. Please understand that our bank can only make the irrevocable L/C to us upon receipt of your correction.We are really sorry for the trouble caused and appreciate your great help on the matter.Asking to Ship Order Cash on DeliveryDear Mr. Augustatos,Thank you for your order No.5656 of 30 May for 500 cases of black tea.We would like to arrange immediate shipment. Unfortunately, we do not have sufficient credit information to offer you open account terms at this time.Would it be acceptable to ship this order cash on delivery?If you wish to receive open account terms for your next order, please provide us with the standard financial statement and bank reference. This information will be held in strictest confidence.We look forward to hearing from you.Yours sincerely,Geng Shuying3Useful ExpressionsWe adopt payment by L/CWe refer you to Contract No.824 prescribing payment by sight L/C.We regret that we are unable to consider your request for payment under D/A terms.We are prepared to accept payment for your trial order on D/P basis.Please expedite the L/C so that we may execute the order smoothly.The shipment date is approaching. It would be advisable for you to open the L/C covering your order No. 751 as early as possible so as to enable us to effect shipment within the stipulated time limit.Please see to it that payment is made by confirmed, irrevocable L/C in your favor, available by draft at sight, and al