酒店收入审计工作职责简介（中英文版）.doc

工 作 描 述日期：2004年9月1日酒店：武汉最佳西方禧邦可大酒店职位：总营业核数员部门：财务部工作汇报致：财务经理级别：主管主要职能记录和汇报酒店日常的收入状况。主要职责l 完成每日总收入报表。l 完成每天的餐饮收入统计报表。l 核算多出和缺少的现金并作存档。l 审核每日餐饮及前台收入报表及其凭证，每日收银报表和挂帐报表。l 审核每个部门的招待用及打折情况，发现有任何不符合酒店制度的招待及工作餐及电话使用应向财务经理汇报。l 确保餐厅及前台收银的现金状况正常，并根据酒店规则核对所有收入的单据。l 对客人挂帐和开放式挂帐进行核对分析。l 负责培训新进的前台及餐饮收银员。l 汇报日常的工作餐或招待费用状况并填写汇总表于成本控制主管及总会计师和总经理。l 检查总收银日常备用金。l 负责检查前台的杂项挂帐。l 负责控制酒店的发票购买，使用并登记。l 月底时与总收银核对收入现金并向总会计师上交每月收入转帐凭证。l 确保前台员工正确操作并纠正错误操作。l 负责在酒店特别推广活动期间的票据审核。l 为以下员工的费用和退款单，及当值班餐收费单，招待收费单，电话记录表和支付凭证。 总经理 财务经理l 每月一次参与核查总收银银行帐目核查。l 审核酒店的杂项收入。l 制作餐饮收入分析报表。l 每月两次检查餐厅收银的流动金。 l 每月两次随机检查前台收银的流动金。l 遵守酒店所有的操作程序，并严格执行。l 推广和鼓励用有质量的方法解决问题。l 履行由管理层指定的应尽职责。注意：酒店是每周七天，每天24小时营业的。所有员工都必须了解，酒店会根据实际情况随时调班。另外，我们从事的是服务性行业，所有员工在任何时候都要保持礼貌。管理层保留在不事先通知的情况下修改工作描述的权利。我已阅读并到上述工作描述的副本，并完全了解：如未履行上述职责，将依照有关规定受到纪律处罚。_ _财务经理签名/日期 总营业核数员签名/日期备注：由人力资源部将员工签署的原件放在员工档案内保存，部门和员工各保存一份复印件。Job DescriptionDate:September 1, 04Hotel:Best Western C-Bank HotelJob Title:Income AuditorDept.:AccountsReport To:Account ManagerGrade:SupervisorBasic FunctionTo record and report all hotel revenues on a daily basis for financial, legal and tax purposes.Duties and Responsibilitiesl Verify accurate completion of daily Gross Revenue Report.l Verify accurate completion of daily covers and Food & Beverage Statistics reports.l Investigate any discrepancies of cash and recorded on file.l Audit daily F & B and Front Office revenue figures and support documents, daily cash summary and credit card charges.l Post all employees discounts and hospitality charges to various departments. Report any deviation entertainment and office check and telephone used to Account Manager .l Ensure effective control over restaurant and front office cashier sections. Oversee proper record-keeping procedures of all sales transactions and submissions of total sales and supporting documents by Cashiers, as well as compliance with internal regulations and procedures.l Maintain a manual reconciliation of Guest Ledger and City Ledger.l Assist in the training and mentoring of new Front Desk and outlets cashier.l Prepare Daily analysis of office check / entertainment breakdown and fill up Office Check & Entertainment summary to Cost controller, Chief Accountant and General manager.l Verify General Cashier daily deposits.l Responsible for check Front Office A/R in miscellaneous.l Responsible for buy hotel invoice, invoice using and all invoice be recorded property.l Ensure all revenue be claimed by cash and A/R, distribute monthly hotel revenue Journal to Chief Accountant.l Ensure the operation correctly of Front office staffs and correct the mistakes.l Responsible for inspect the coupons during special promotion of hotel.l Prepare and route miscellaneous and rebate vouchers, duty meal checks, entertainment checks, admin call accounting report and paid-out vouchers to the following individuals: General Manager Account Managerl Assist General Cashiers bank audit once a month. l Check hotel miscellaneous income.l Reconcile Food and Beverage recapitulations report.l Spot checks outlets cashier floats twice a month. l Spot checks Front office cashier floats twice a month.l Ensure all hotel policies and procedures are adhered to.l Promote and encourage the use of Quality process to resolve issues which may arise.l Perform common duties as may be assigned by management.NOTICE : The hotel business functions seven day a week, 24 hours a day. All staffs must realize this fact and be aware that at all times it may be necessary to move staffs form their accustomed shift as business demands. In addition, this is a hospitality service atmosphere must be projected at all times.Management reserves the right to make changes to this job description at its sole discretion and without advance notice.I have read and received a copy of the above description and fully understand that violation of any of the stated responsibilities and duties is ground for disciplinary action._ _Account Manag