performance_management and Appraisal绩效管理实务与考评课件

performance managementandAppraisal绩效管理实务与考评 PerformanceManagementandAppraisal MyrnaGusdorf MBA SPHR performance managementandAppraisal绩效管理实务与考评 2 LearningObjectives Attheendofthismodule studentswill Relateindividualperformanceappraisaltotheorganizationwideperformancemanagementprocess Identifyavarietyofappraisalmethods ExplainHR sroleintheperformancemanagementprocess Reviseperformanceappraisalstatements Practiceperformanceappraisalinterviewingtechniques Havetheskillsnecessarytousetheperformanceappraisalprocessasapositiveenhancementtoemployeeperformance performance managementandAppraisal绩效管理实务与考评 3 PerformanceManagementandPerformanceAppraisal Performancemanagement Dynamic continuousprocess Improvesorganizationaleffectiveness Strategicgoals Performanceappraisal Periodic usuallyannual event Formalreview Laststepinperformancemanagementprocess Mondy R 2008 Humanresourcemanagement 10thed NewJersey PearsonPrenticeHall 224 225 performance managementandAppraisal绩效管理实务与考评 4 Who sInvolved WhatAreTheirNeeds Organization Information Documentation Supervisor Documentation Motivation Employee Feedback Supportforcareergrowth Increasedcompensation performance managementandAppraisal绩效管理实务与考评 5 PerformanceManagementGoals Communicationbetweensupervisorandemployee Feedbackonperformance Documentation DevelopmentGoals Alignmentwithstrategicplanninggoals performance managementandAppraisal绩效管理实务与考评 6 HR sRoleinPerformanceManagement Participateinstrategicplanning Conductjobanalysis Supportperformancemanagement Designappraisalsystem Trainandsupportmanagers Maintaindocuments Provideemployeedueprocess Ensureintegrityofthesystem Ensurecompliancewithnondiscriminationlaws performance managementandAppraisal绩效管理实务与考评 7 PerformanceManagementProcess 1 Prerequisites 2 Performanceplanning 3 Performanceexecution 4 Performanceassessment 5 Performancereview 6 Performancerenewalandre contracting Planning Execution Assessment Review Renewal performance managementandAppraisal绩效管理实务与考评 8 1 Prerequisites Prerequisites Strategicplanning Jobanalysis performance managementandAppraisal绩效管理实务与考评 9 2 PerformancePlanning Employeesmusthavethoroughknowledgeoftheperformancemanagementsystem Meetingbetweenemployeeandmanager SetSMARTgoalsandmeasurementstandards Results Behavior Developmentalplans performance managementandAppraisal绩效管理实务与考评 10 WritingSMARTPerformanceObjectives PracticewritingSMARTperformanceobjectives S Specific M Measurable A Attainable R Realistic T Timely performance managementandAppraisal绩效管理实务与考评 11 3 PerformanceExecution SharedresponsibilityEmployeeresponsibility Commitmenttoestablishedgoals Communicationandupdatewithmanager Managerresponsibility Feedback coachingandreinforcement Resourcesupport Accurateobservationanddocumentation performance managementandAppraisal绩效管理实务与考评 12 4 PerformanceAssessmentandAppraisal Whoshouldappraise Supervisors Peersandteammembers Subordinates 360degreefeedback performance managementandAppraisal绩效管理实务与考评 13 WhatAbouttheEmployee Shouldemployeesdoself appraisals performance managementandAppraisal绩效管理实务与考评 14 PerformanceAppraisalMethods Graphicratingscale Rankingmethod Forceddistributionmethod Criticalincidentmethod Essaymethod BARS behaviorallyanchoredratingscale MBO managementbyobjectives performance managementandAppraisal绩效管理实务与考评 15 PerformanceAppraisalProblems Appraiserdiscomfort Strictness leniency Biasandlackofobjectivity Manipulatingtheevaluation Halo hornseffect Centraltendencyerror Recentbehavior Supervisorunabletoobservebehavior performance managementandAppraisal绩效管理实务与考评 16 WritingtheAppraisalReviewDocument Areyourcommentsaccurateandmeaningfultotheemployeeorjustclich s performance managementandAppraisal绩效管理实务与考评 PerformanceManagementandAppraisal Session2 performance managementandAppraisal绩效管理实务与考评 18 GettingReadyfortheInterview Beforeyoustartthatinterview whatdoyouneed SHRM2009 performance managementandAppraisal绩效管理实务与考评 19 5 ConductingthePerformanceInterview Explainthepurposeoftheinterview Discussself appraisal Shareratingsandexplainrationale Discussdevelopmentplans Employeesummary Rewardsdiscussion ifappropriate Setfollow upmeeting Employeesignature Supervisorrecap Appealsprocess performance managementandAppraisal绩效管理实务与考评 20 6 PerformanceRenewalandRe Contracting Finalstepinperformancemanagementprocess Readjustbasedoninsightfromcompletedprocess Planfornextperformancemanagementcycle performance managementandAppraisal绩效管理实务与考评 21 ProblemsWithAssessment Appraisal Tiedtocompensation Employeeslackmotivation Managerandemployeedon tagreeonresults Managementreluctance Noperformancedocumentation performance managementandAppraisal绩效管理实务与考评 22 IssuesWithPerformanceManagement Legalissues Untrainedraters Ratererrors Raterdistortion Nogrievanceprocedure performance managementandAppraisal绩效管理实务与考评 23 PoorlyImplementedPMSystems Falseandmisleadinginformation Increasedturnover Wastedtimeandmoney Damagedrelationships Decreasedmotivation Jobdissatisfa