博思(2-3级)商务常用英语手册.doc

内部公开目录Contents公司结构和运作 Company structure and processes3Company hierarchy 公司组织结构（等级）3Company introduction 公司概况3Job titles 职位4Pay and benefits 工资与待遇5Day-to-day-work 日常工作6Daily routine 常规工作6Computing 计算机操作7Job description 岗位描述8Rights at work 工作权利9Staff appraisal 职员评估9Office equipment 办公室设备10Occupations 职业13Education and qualifications 教育与资格14Education 教育14Subjects 课程14Qualifications 资历14Training 培训15Team work 协作16Meetings 会议17Types 类型17Agenda 议程17Participants 与会者18Facilities 设施19Business travelling 商务旅行19Booking 预订19Fare 票价19Going through the Customs 通过海关19At the airport 在机场20At the railway station 火车站21Other public transportation 其它交通设施21Hotel 旅店22Hotel 旅店22Room 房间24Enterprise and management24企业与管理24Enterprise24企业24Project management25项目管理25Marketing26市场营销26Sales26销售26Advertising and media27广告与媒体27Brand29品牌29Production, quality and package30生产、质量与包装30Production30生产30Quality31质量31Package32包装32Products33产品33Catalogue33目录33Product34产品34正文公司结构和运作 Company structure and processesCompany hierarchy 公司组织结构（等级）Board of Directors董事会president 董事会主席shareholder 股东managing director, general 总经理chief executive officer (CEO) 首席执行官senior manager 高级经理line manager 部门经理administrator 行政管理员senior staff 高级员工non-officer，clerical staff 一般员工junior staff 普通员工employee 雇员workforce 员工headquarters 总部head office 总公司subsidiary 子公司，分公司branch 分公司，分部affiliate 关联机构；分公司division (组织或机构的)单位department, sector 部门，处，系Company introduction 公司概况history 历史strategy 战略multi-national corporation 跨国公司corporate culture 公司文化partner 合伙人budget 预算company performance 公司业绩revenue 营业收入assets 资产annual report 年度报告annual return 岁入goodwill 信誉cost center 成本中心premises (公司)所在地removal (公司)搬迁to relocate (公司)迁移，重新安置 Corporate departments公司部门presidents office 总裁办公室public relations department 公共关系部marketing department 市场营销部information technology department 信息技术部personnel department 人事部human resources department 人力资源部finance department 财务部production department 生产部research and development department (R&D) 研究与开发部logistics and purchasing department后勤采购部（物流部）legal affairs department 法律事务部customer service department 客户服务部Job titles 职位 managing director 常务董事vice-chairman, vice-president 副董事长training manager 培训经理production manager 生产经理purchasing manager 采购经理human resources(HR)director 人事总监personnel manager 人事经理area manager 地区经理HR officer 人事主任recruiting officer招聘主任export sales manager 出口销售经理chief designer 总设计师sales director 销售主管public relations officer 公关主任market executive 市场代表sales representative(sales rep) 销售代表distribution manager 渠道/分销经理operating manager 营运经理administrative officer 行政主任secretary 秘书secretarial 秘书的caretaker 临时代理的Pay and benefits 工资与待遇Pay packet ,wage packet 工资(薪金)袋pay-day 发薪日salary 薪金，工资salary scale 薪级表differential 工资级差wage 工资basic wage 基本工资equal pay (男女)同工同酬increment 加薪(额)take-home pay扣税后的实得工资pay 薪水，工资payroll 薪水名册pays lip 工资单perk 额外收入allowance 补贴subsidy 津贴bonus 奖金，分红pension 养老金pension fund 退休基金，养老基金overtime 加班时间；加班费unsocial hours 加班工时hourly rate 按小时计算的报酬danger money 危险工作的额外报酬to remunerate 给酬金remuneration 酬金income 收入，收益sickness benefit 疾病补助费fringe benefit 额外福利compensation and benefits 福利待遇stock option 股票期权vacation 休假holiday 假期break 短假paid leave 带薪假maternity leave(母亲)产假paternity leave(父亲)产假sick leave(可拿病假工资的)病假Day-to-day-work 日常工作Daily routine 常规工作office hours 上班时间to get up, to rise 起床to start work 上班to finish work 下班to commute (尤指在市区和郊区之间)乘火车或公交车上下班commuter 乘火车或公交车上下班者to clock on/off 打卡记录上班/下班时间lunchtime 午饭时间tea break 午茶时间workload 工作量backlog(of work)积压的工作paperwork 文书工作procedure 手续handbook 手册，便览in-house publication 机构内部出版物to streamline 精简；使效率更高to type 打字audio-typist 直接根据录音打字的打字员copy-typist 副本打字员shorthand typist 速记打字员to photocopy a document 复印一份文件to make a copy of a document to copy a file 复印一份资料to fax 发传真to have a look at the diary 看一下工作日记to open the post 打开信件to draft a report 草拟一份报告to compile a report 编写报告to structure a presentation 拟一份(口头)报告to record the proceedings at a meeting 记录会议议程to write a memo 写备忘录to write the minutes写会议记录to file 把归档to file(away)the letters 把信件归档to put files in order 整理文档to keep a record 记录to contact sb. 联系某人to exchange information 交换信息to pass a message 传递口信to transmit a message 传递信息compliments 问候；祝贺Computing 计算机操作computer 电脑PC (personal computer) 个人计算机laptop 手提电脑portable 手提(式)的microcomputer 微型计算机hardware 硬件monitor 显示器mainframe 主机screen 屏幕mouse 鼠标modem 调制解调器floppy disc 软盘flash disk 移动磁盘，优盘laser disk 光盘disk drive 磁盘驱动器hard copy 硬拷贝cursor 指针chip 芯片microchip 微芯片CPU(central processing unit ) 中央处理器VDU(video display unit) 图像显示部件software 软件backup; to back up 备份binary system 二进制computer program 计算机程序date 数据database 数据库date processing 数据处理word processing 文字处理desktop 桌面password 密码interface 界面user-friendly 界面友好的；容易使用的e-mail 电子邮件virus 病毒digital 数字的graphics 图形dot matrix pattern 点矩阵DTP(desktop publishing) 桌面出版系统multi-user 多用户telecommunications 电信to log on 登陆to log off 登出on-line 在线off-line 离线to input; input 输入to output; output 输出 to access 存取；访问to retrieve 检索to save 保存to click the mouse 点击鼠标to scroll 滚动to send e-mails 发送电子邮件to receive e-mails 接收电子邮件to computerize; computerization 计算机化computer analyst 计算机分析员computer programmer 计算机程序分析员systems analyst 系统分析员Job description 岗位描述to work as(a job title) 做工作to work for(a company) 为工作clerical work 办事员工作to work in(the catering industry) 从事(餐饮及服务行业)work permit 工作许可证timekeeping 出勤时间计时to attend a meeting 参加会议to attend a trade fair 参加商品交易会to deal with a problem 处理问题to bring forward (a proposal/plan) 提出（建议/计划）to discuss problems 讨论问题to give(advice) 给出（忠告）to go to (a place) on business 到（某地）出差to interview (applicants) 面试（求职者）to organize a conference 组织会议to meet a client 会见客户to provide a service 提供服务to be responsible for 负责to be eligible for 符合条件的to schedule an interview 安排面试to introduce (a person) 介绍（某人）to work overtime 加班(on the) night shift 上夜班morning shift 早班 afternoon shift 午班Rights at work 工作权利council 联合会；委员会trade union 工会to know ones rights 知道（自己的）权利to be allowed to 被允许to observe regulations 遵守规章disciplinary (有关)纪律的equality 平等public holiday 公共假期to dispute; dispute 争论；辩论industrial dispute 劳资纠纷mediation 调停，调解to make a complaint 抱怨to go on strike 进行罢工to deal with a complaint 处理抱怨to dismiss/sack (an employee) 解雇（职员）dismissal 遣散；解职（令）sexual harassment 性骚扰verbal (written) warning 口头（书面）警告 Staff appraisal 职员评估to appraise, to evaluate 评估to comment on (performance) 评论业绩to criticize 批评to award 奖励to praise 表扬to rank 给评定等级to give/get feedback 做出/获得反馈promotion 晋升prospects 前途/景Office equipment 办公室设备printer 打印机laser printer 激光打印机teleprinter 电传打印机to print 打印fax-machine 传真机photocopier 复印机original 原件xerox 复印件operation instruction 操作指示to enlarge 放大to reduce 缩小to insert the paper 插手纸to switch on/off 开/关to press the button 按下按钮to remove the paper from the feeder 把纸从存纸器中取出to be jammed in the photocopier (纸)卡在复印机overheating (复印机)太热了answer phone, Dictaphone 录音电话notice board 布告牌stapler 订书机staple 订书针headed paper 有标题的纸shredder 粉碎机punch 穿孔机(a pair of) scissors(一把)剪刀stick paper 粘贴纸highlighter 记号笔biro, ball pen 圆珠笔card-index 卡片的索引file 文件夹notepad 记事本tab (书刊的)插页；标签paper clip 纸夹portfolio 文件夹；公事包folder 硬纸文件夹briefcase 公文包rubber stamp 橡皮图章triplicate 一式三份（的）；三重的blinds, shutter 百叶窗bookcase 书架，书柜(filing)cabinet 档案柜microphone 麦克风wastepaper basket 废纸篓wastepaper bin 废纸箱handout 分发的印刷品leaflet 传单cardboard 纸板calendar 日历cheque 支票dictionary 辞典air-conditioner 空调器to have an air-conditionerin-stalled (请人)装空调air-conditioning 空调设备central conditioning 中央空调central heating 集中供暖to ventilate; ventilation通风air filtering 空气过滤office lighting 办公室照明switchboard 开关板；配电盘burglar alarm 防盗报警器fire alarm 火灾报警器conference room, meeting room 会议室reception room 接待室show room 展示室photocopying room 复印间canteen 餐厅lift(英),elevator(美) 电梯stairs 楼梯Mens 男厕所Ladies 女厕所 Recruitment 工作招聘employment agency 职业介绍所to apply for a job 求职position 职位vacancy, opening 职位空缺to fill a vacancy 填补空缺interview 面试testimonial 证明书；推荐书personal information 个人信息resume，CV(curriculum vitae) 简历age 年龄birth place 出生地marital status 婚姻状况education background 教育背景major 专业work experience 工作经历interest 兴趣hobby 爱好qualifications 资历aptitude test 能力倾向测验communication skills 交际能力keyboard skills 键盘技能work attitude 工作态度personality 性格serious 认真的hard-working 努力工作的careful 仔细careless 粗心enthusiastic 有热情的motivated 有动力的credential(s) 证明书；证件reference 介绍信；推荐信application form 申请表achievement(s) 成就honor(s) 荣誉expected salary 期望薪水requirement 条件，要求objective 目标mailing address 通讯地址contact information 联系方式reference check 资信调查background check 背景调查career development 职业发展to be employed 受聘to be hired to be recruited to learn the ropes 学习（公司）规矩to employ 雇佣employment 雇佣关系employer 雇主employee 雇员apprentice 见习生apprenticeship 见习(期)temp 临时雇员to upgrade 升级；提升；改善contract worker 合同工to be understaffed 人员配备不足to be overstaffed 人员配备过多unemployment 失业staff turnover 人员调整，工作人员变动redundancy 因采用自动化导致劳动力过剩shortlist 供最后挑选(或考虑)用的候选人名单Occupations 职业accountant 会计chartered accountant (英)(有合格证书的)特许会计师actor/actress 演员air hostess 空姐steward/stewardess (轮船、飞机等)乘务员assistant 助理auditor 审计员banker 银行家businessman 商人commercial traveller 旅行推销员civil servant 公务员clerk 职员chef 厨师chemist 药剂师designer 设计师detective 侦探courier 信使director 导演engineer 工程师broker 经纪人estate agent 房产经纪人executive 经理主管人员operator 接线员；操作者packer 包装工人quality controller 质量管理员receptionist 招待员supervisor 主管technician 技师waiter/waitress 服务员chauffeur (受雇于私人或公司等的)汽车司机blue-collar worker 蓝领工人white-collar worker 白领工人 Education and qualifications 教育与资格Education 教育high school 中学vocational school 职业学校polytechnic college 大专；专科学校institute 学院college 大学university (综合性)大学tertiary education 高等教育Subjects 课程accounting 会计business management 工商管理computer science 电脑engineering 工程学information technology 信息技术linguistics 语言学literature 文学marketing 市场学mathematics 数学statistics 统计学philosophy 哲学psychology 心理学Qualifications 资历diploma 文凭；学历证书certificate 证书degree 学位Bachelor of Arts (BA) 文学士Bachelor of Science (BS) 理学士Master of Arts (MA) 硕士(文科)Master of Science(MS) 硕士(理科)Doctor of Philosophy (Ph.D) 博士Bachelor of Business Administration (BBA) 工商管理学学士Master of Business Administration (MBA) 工商管理学硕士Master of Public Relations (MPR) 公共关系学硕士a part-time student 在职学生undergraduate(尚未取得学位的)大学生postgraduate 研究生to major(in) 主修a dual major 双专业term(英)/semester(美) 学期to complete ones college courses 修完所有大学的课程to graduate from从毕业to graduate with honours 以优秀的成绩毕业to make a (computer) course 学习(电脑)课程Training 培训trainer 教员trainee 受培训者in-service training 在职培训training centre 培训中心training course 培训课程training manual 培训手册training objective/target 培训目标to set objectives/targets 树立目标to agree on objectives 目标一致to measure(progress) 估量(进度)training package 一揽子培训计划training schedule 培训日程安排project 课题；科研项目seminar 研讨会presentation 介绍；陈述simulation 场景模拟role-play 角色演习to brainstorm 献计献策，集体解决问题，头脑风暴to bring in(an expatriate consultant) 引进(外国顾问)to practice; practice 练习to plan; plan 计划to have a discussion; discuss 讨论to raise awareness 增强意识outline 概要；要点draft 草稿；初稿to make/take notes 作/记笔记paper, thesis 论文to demonstrate 示范；论证case analysis 案例分析case-study 案例分析，个案研究decision-making 决策team-talk 小组讨论problem-solving 解决问题display stand 展示台OHP(overhead projector) 投影仪slide projector 幻灯机video projector 录像播放机video cassette recorder(VCR) 录像机cable television 有线电视digital camera 数码照相机chart 图表flip chart 活动挂图；配套挂图bar chart 柱状或者条形图表flow chart 流程图；作业图pie chart 图形分格统计图表；饼图diagram 示意图；设计图graph 曲线图grid 格子(表格)table 表格figure 数字Team work 协作team-building 组建团队team dynamics 团队动力；团队活力team leader 队长team leadership 团队领导艺术team member 队员self-managing team 自我管理的团队multi-cultural team 多文化团队to allocate (roles) 分配(角色)to build team spirit 树立团队精神to contribute 贡献to make a contributionto co-operate with each other 相互合作to give people autonomy 允许他人自己管理自己to help individuals develop 帮助个人在团队里发展within the teamto make equal contribution tothe team 为团队作出同样的贡献 to motivate the whole team 激励整个团队to share information 信息共享to talk openly and freely 坦率、自由地交谈 to take on responsibility 担当责任to trust each other 相互信任to work towards a common objective为共同目标工作to be under pressure 有压力Meetings会议Types 类型assembly, convention 大会annual meeting 年会formal meeting 正式会议panel discussion, seminar讨论会forum 论坛board meeting 董事会议shareholder meeting 股东大会Agenda 议程opening ceremony 开幕式closing ceremony 闭幕式opening(closing) speech 开（闭）幕词to adjourn the meeting 休会to close the meeting 散会to postpone 推迟，延期to adjournto put off to hold a meeting 召开会议to chair a meeting 主持会议to adopt 通过to amend; amendment 修正agenda 议程to appoint；appointment 任命，委派to nominate；nomination 提名，任命to ask for the floor 要求发言to debate, debate 辩论 to give the floor to sb. 同意（某人）发言to decide; decision 决定to declare；de