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精品文档2014剑桥BEC初级考试标准预测卷PART ONE:Questions 1-51、回答1-5题:MEMOTo: Factory staffFrom: Factory ManagerDate: 19 November 2008Subject: Quality controlThe new system starts Monday week. Please read attached leaflet and contact me ff there are any queries.What does the Factory Manager want the staff to do?A.Suggest additions to quality-control instructions.B.Ask if they dont understand something.C.Contact him when the new system starts.2、 Notice to RetailersOwing to production delays and unexpected demand, we regret that product No.AS/524B is out of stock.A.This product is currently unavailable.B.Manufacture of this product is discontinued.C.The suppliers have temporarily withdrawn this product.3、 The seminar is from 4:30 to 6: 00, with time allowed for questions from the audience.Refreshments are served at 6:00.A.The speaker will respond to questions if time allows.B.There will be time to ask questions during the seminar.C.It will save time if questions are left until refreshments are served.4、Which arrangement is taking place at the time that was planned?A.the meetingB.the interviewC.the presentation5、Imtex called-their order isnt due until next month, but theyd like to pick samples up earlier if possible.Imtex wants toA.postpone an arrangement.B.collect some items.C.change an order.PART ONE:Questions 1-86、听录音:MP3:/imgcache/attached/media/20140412/20140412133011_0020.mp3回答6-13题:How much does the price increase?A.B.C.7、 How many goods does the buyer want?A.600 dozenB.300 dozenC.900 dozen8、 What kind of transportation did the buyer choose?A.B.C.9、 When would ,joseph Abernathv come back?A.B.C.10、 How many times has Jane been late for work?A.onceB.twiceC.the third time11、 What is the speaker worried about?A.getting fatB.losing weightC.reeling ill12、 What is the new job of the male speaker?A.IT industryB.Public sectorC.Do business.13、 What does Linda probably do?A.Write articles for newspaper.B.Report news on TV.C.Write evaluation to authors.PART ONE:Question 4614、Mr. Lee is going to buy a large amount of electronic components from your company.He also shows an interest in your companys PCX Phone machine, which is under thecharge of Mr. Angus Beard, your colleague. Mr. Lee would like to bring I0 samplesand some brochures back to make a trial sale.Write a short note to Mr. Angus Beard, one of your colleagues:tell him the fact that Mr. Lee is interested in PCX phone.mention the number he wants to have.suggest their direct contact.Write 30-40 words on your Answer SheetPART ONE15、In this part, the interlocutor asks questions to each of the candidates in turn. You have to aive information about yourseff and express personal opinions.(1) Can you tell me a bit about your mother?(2) Have you ever done part-time job in your spare time?(3 Should companies .(:live language training program to the staff? Why?PART TWO16、In this part of the test, you are asked to give a short talk on a business topic. You have to choose one of the topics from the two betow and then talk for about one minute. You hane one. minute to oreoare vour ideas.A.What is important when.?Setting up your own businessMarket surveyFund supportLocationB.What is important when.?Choosing a new career chanceLocationSalaryDevelopment planPART TWO:Question 4717、Read the job advertisement below.EXPORT MANAGER WANTEDTRANSWORLD FREIGHT REQUIESEXPORT MANAGERTo fill new position and control the export side of our business. Write an application to Mr. G Davis ( assistant manager). Transpacific Freight PIc, 3 Lei Ran,Beijing, 100010.Write a short letter to Mr. Davis:showing interest in the position.asking for an application form.asking about the salary and working condition.Write 60-80 words.PART TWO:Questions 9-1518、A NEW ORDERDelivery time:Can be done in (9)_if stock is availble. If not a (10)_delivery time of six weeks can be guaranteed. Prompt delivery times are important in this (11)_ sector.Terms of Payment:For new customers, 50% down-payment is required when the order is placed. The balance of the (12)_is payable within (13)_ of delivery.Discount:For ten thousand pieces, (14) a_per cent discount can be offered. If invoice is settled on delivery, a further (15)_discount is possible.(9)_19、(10)_20、(11)_21、(12)_22、(13)_23、(14)_24、(15)_PART TWO:Questions 6-1025、Look at the list below. It shows a number of business training courses.For questions 25-29, decide which training course (A-H) each person needs.For each question, mark one letter(A-H) on your Answer Sheet.Do not use any letter more than once.TLLERS PROFESSIONAL DEVELOPMENT COURSESA.Decision 1 making at board levelB.Making maximum use of older hardwareC.Working with other managersD.Handling difficult situations in the.workplaceE.Updating IT skills,for advertisingF.Dealing with customer complaintsG.Managing your own time efficientlyH.Improving productivity in the factoryOffice manager Helen Turner needs to deal with complaints from staff about somecolleagues use of email.A.Decision 1 making at board levelB.Making maximum use of older hardwareC.Working with other managersD.Handling difficult situations in the.workplaceE.Updating IT skills,for advertisingF.Dealing with customer complaintsG.Managing your own time efficientlyH.Improving productivity in the factoryOffice manager Helen Turner needs to deal with complaints from staff about somecolleagues use of email.26、 Before deciding to buy a new computer, David Thompson wants to find out whether he can update his existing equipment.27、 Claire Colliers toy company has a major new customer and she needs to manufacture more goods without increasing staffing levels.28、 Publicity manager Brian Steward did a computer course several years ago, and now wants to learn about developments relevant to his field.29、 Richard Masters was recently promoted and would like to improve his ability to meet deadlines.WRITINGPART THREE:Questions 11-1530、回答30-34题:Look at the charts below. They show manufacturing companys expenditure on recruit-ment and training, and its production levels over a ten-year period.Which company does each sentence (11-15) describe?For each sentence, mark one letter (A-H) on your Answer Sheet.Do not use any letter more than once.A.B.C.D.E.F.G.H.The number of absences rose between June and August 2003, when it equaled the previous Septembers high, before dropping to half that level.A.B.C.D.E.F.G.H.The number of absences rose between June and August 2003, when it equaled the previous Septembers high, before dropping to half that level.31、 In 2003, absences peaked in August, though still not reaching the level of the previous year, when absences showed little change throughout the period.32、 Absences in 2002 varied little, but in 2003 they rose sharply in July, dropping considerably the next month and staying unchanged in September.33、 Absences in 2003 first overtook 2002s figures in August , but they ended the period slightly below the level of the same month in the previous year.34、 2002 saw a continuing increase in absences, unlike 2003, when two months had the same low level after a sharp rise in July.PART THREE:Questions 16-2235、E-MONEYMONEY OF FUTUREDescription: E-money, also called chip cards or (16)_is a kind of (17)_ for people to add (18)_ to instead of coins and bills in their wallet. It is a (19)_device like a computer disk or just a tiny processor.Advantages:(i) (20)(ii) Safety(iii) CostThe cards value can be verified and .changed without going through a (21)_ system such as a (22)_ has to.(16)_36、(17)_37、(18)_38、(19)_39、(20)_40、(21)_41、(22)_LISTENINGPART THREE42、In this part of the test, the examiner reads out a scenario and gives you some prompt material in the form of pictures or words. You have 30 seconds to look at the test promptly, and then about two minutes to discuss the scenario with your partner. After that, the examiner will ask you more questions related to the topic.For two or three candidatesScenarioIm going to describe a situation.Your company is planning to expand its business. Talk together for about two minutes about some of the strategies that are important for expanding a company and decide which three are the most important ones.Here are some ideas to help you.Prompt materialNew technologyJob descriptionA set of rulesEffective workEffective time managementFollow-on questionsDo you think companies should improve the computer system when deciding expand its operations? (Why?/Why not?)What do you think of the future of your company?Are Internet researches important for a businessman? (Why?/Why not?)How is TV advertising related to the expansion of a company?Is market research essential when deciding to expand a company? Why?/Why not?)PART FOUR:Questions 23-3043、 Why did the man make the call?A.Make a complain.B.Express thanks.C.Ask for help,44、 When did the man receive the bill?A.todayB.yesterday,C.last week45、 Whats problem with the bill?A.It was not her bill.B.It was late.C.It was overcharged.46、 Where is the wrong call from?A.New ZealandB.ShenzhenC.Guangzhou47、 Where was the man between 13th and the 24th of August,?.A.ShenzhenB.GuangzhouC.New Zealand48、 Whats the number of the man?A.862 8503B.862 8603C.862 850549、 How long would it take for technical department to check the problem?A.24 hoursB.12 hoursC.48 hours50、 What will the company do to solve this problem?A.Credit the over-charged amount.B.Make apologize for their mistake.C.Send him a new bill.SPEAKINGPART FOUR:Questions 16-2251、回答51-57题:With over 1,000 published newspaper articles, three successful books and his current job as Chairman of his own marketing consultancy; Swan Partners, Richard Swan is well qualified to lecture on marketing. At the industrys recent annual conference, he focused his talk on Customer Relationship Marketing (CRM).According to Swan, existing customers are between, three and eight times more likely to buy than a non-customer with the same profile, so increasing customer loyalty is important: if you record the measurements of someones jeans,next time you can offer them a pair that fit exactly; note which hotel guestsask for ice in their drinks and produce it next time they visit. Although it is essential for effective CRM to record customer information on a good computer database, the real skill is in interpreting what your customers tell you and knowing what promises they think you have made.Swan believes that success requires an equal mix of market research, delivering what the customer expects, finding any weak areas in the system and asking customers for their after sales opinions and suggestions. But he wants, approach CRM with care. If you cant measure customer response, then its better to keep to more traditional marketing methods. In addition to being an author, Richard Swan is actively involved in the business wodd.A.RightB.WrongC.Doesnt say52、 Swan Partners are the market leaders in delivering CRM.A.RightB.WrongC.Doesnt say53、 One aspect of Swans talk was to explain the advantages of developing a solid customer base.A.RightB.WrongC.Doesnt say54、 Swan believes the CRM approach is best suited to service industries.A.RightB.WrongC.Doesnt say55、 Having the right technology is the most important component of successful CRM.A.RightB.WrongC.Doesnt say56、 In Swans opinion, achiieving company growth depends on a combination of several factors.A.RightB.WrongC.Doesnt say57、 Swan thinks all companies should move from old-fashioned marketing to CRM.A.RightB.WrongC.Doesnt sayPART FIVE:Questions 23-2858、回答58-63题:No, it isnt the word enterprise spelled wrongly. Interprise is an EU agency that encourages cross-border business cooperation. It is like a dating agency that tries to match people who are looking for love. Interprise helps business to find partners in other countries to join in trading or distribution arrangements.The agencys task is to set up face-to-face meetings with business counterparts from other countries. This is how it works. The agency gets a request from a company,known as the host company (like a person who hosts a party), to help it find overseas companies. The host company creates a theme, that is, to say exactly what it wants. The Agency then helps it to team up with more host companies from at least two other EU regions who are looking for similar partners.The Agency then publicizes the coming event to attract as many guests (visitors) as possible, that is, companies who might be interested in partnerships with the host companies. To do this, Interprise produces, an Interprise Catalogue in which the host companies describe themselves and say what kind of partner they are looking for, for example, a partner in Germany to distribute our products. The EU covers part of the running costs of the event, up to 70,000 Euros. In order to reach as many people as possible, the agency works through local Chambers ofCommerce, who in turn publicize the event to their own members. Each member of Commerce is expected to bring at least fifteen companies. A recent Interprise event and over 200 registered visitors.But Interprise is not an easy idea to sell. It is not a trade fair in the usual sense. The average trade fair is like window-shopping: firms set out their goods, and visitors look around to see if theres anything they want. With Interprise, everything is carefully arranged in advance.Foreign companies want a full programme of meetings - and with the right people.It is too early to say if Interprise is a success, but comments from both host companies and visitors have been very positive, Ive a pocketful of business cards and have made several useful contacts.Great. We have met some firms that are really interested in becoming distributors. Of course, they might have made useful contacts at an ordinary trade fair,except that it would have been only by chance.What is Interprise?A.another word for enterpriseB.a dating agencyC.a way of matching companies59、 The purpose of an Interprise event is toA.buy and sell products.B.meet others with similar interests.C.travel to other countries.60、 Interprise catalogues are distributedA.during an Interprise event.B.after an Interprise event.C.before an Interprise event.61、 The role of Chambers of Commerce is toA.welcome visitors to the event.B.find the host companies.C.organize the Interprise event.62、 An Interprise event is different from a trade fair becauseA.people meet face to face.B.meetings are planned before the event.C.the EU pays for part of the running costs.63、 Host companies are happy with an Interprise event if they areA.made useful contacts.B.promoted their business.C.distributed their product.PARI SIX:Questions 29-4064、 For each question64-75, mark one letter (A, B or C) on your Answer Sheet.RSh Health Problems at the KeyboardDo you use a keyboard in your job? If you (29)_, you will at some time suffer RSI, that is, pain in (30)_arms. What can you do (31)_it? You can use an ice pack, or you could wear wrist supports (32)_the ones that tennis players use.Wrist supports (33) _the wrist muscles warm, and prevent the injury from getting (34)_Y
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