酒英语-----单词课件

主要词汇Managermnid领班Captainkptin开关switchswit行李luggagelid床单bedspreadspred枕头pillowpilu洗衣袋laundryl:ndribag烟灰缸ashtraytrei地毯carpetk:pit熨斗ironain床垫mattressmtrisAir-conditionkn,din衣架hangerh椅子chairt指甲剪nailscissorsneilsizz吹风机hairdrier浴缸bathb:浴室bathroomtaptp抽水马桶toilettilittoweltaul浴巾bathtowel淋浴喷头shower肥皂soapsup肥皂盒soapdish洗发香波shampoompu:牙刷toothbrush牙膏toothpastepeist梳子combkum拖鞋slippersslipztoiletpaper面盆washbasinbeisn开夜床Turn-downservice,1,PPT学习交流,主要词汇经理Managermnid领班Captainkptin开关switchswit行李luggagelid床单bedspreadspred枕头pillowpilu洗衣袋laundryl:ndribag烟灰缸ashtraytrei地毯carpetk:pit熨斗ironain床垫mattressmtris空调Air-conditionkn,din衣架hangerh椅子chairt指甲剪nailscissorsneilsizz吹风机hairdrier浴缸bathb:浴室bathroom水龙头taptp抽水马桶toilettilit毛巾toweltaul浴巾bathtowel淋浴喷头shower肥皂soapsup肥皂盒soapdish洗发香波shampoompu:牙刷toothbrush牙膏toothpastepeist梳子combkum拖鞋slippersslipz卫生纸toiletpaper面盆washbasinbeisn开夜床Turn-downservice,2,PPT学习交流,开open保险箱safedepositbox热的hot冷的cool热水hotwater冷水coolwater矿泉水mineralwater百事可乐pepsi可口可乐Coca-Cola电灯light糖Sugar白糖whitesugar黄糖brownsugar干净的clean干净的枕头Cleanpillow干净的床单cleanbedspread脏的dirty换change请勿打扰牌DNDsign星期一Monday星期二Tuesday星期三Wednesday星期四Thursday星期五Friday星期六Saturday星期日Sunday5分钟fiveminutes10分钟tenminutes15分钟fifteenminutes1小时onehour半小时halfhour1one2two3three4four5five6six7seven8eight9nine0zero150923869165,3,PPT学习交流,冰桶icecubebucket冰块icecube脏房VDvacantdirty空房VACvacantroom住客房OCCoccupiedroom退房C/Ocheckout入住C/Icheckin待修房OOOoutoforder宽带线coderline,4,PPT学习交流,基本句型,客房服务员，我能进来吗？Housekeeping.MayIcomein?对不起，打扰了，先生，现在我能为您打扫房间吗？Imsorrytotroubleyou,sir.MayIcleantheroomnow?您能告诉我您的房号吗？MayIhaveyourroomnumber?可以把房卡给我吗？MayIhaveyourroomcard?洗衣服务，我可以进来吗？Laundryservice.MayIcomein?,5,PPT学习交流,女士，这是您送洗的衣服。Heresyourlaundry,madam.退房Checkout请稍等Justmomentplease开夜床服务，我可以进来吗？Turn-downservice，mayIcomein?有什么可以帮您的吗？MayIhelpyou?这个枕头脏了，能换一个吗？Thepillowisdirty,couldyouchangeit?恐怕您得和前厅部联系加床事宜。Imafraidyoullhavetocontactthefrontofficefortheextrabed.,6,PPT学习交流,修理工会马上来检查。Arepairmanwillcomeandcheckitrightaway.不要担心,我们会帮您寻找的。Dontworry.Wewillhelpyoutolookforit.Whatdoyouthinkofourservice?您对我们的服务有什么意见？Thankyouforyourcomments(compliment,suggestions).谢谢您给我们提的意见（赞扬、建议。Imafraiditsagainstthehotelsregulations.这是违反饭店规章制度的Iassureyouitwonthappenagain.我保证此类事情不会再发生。Thehotwatersupplyisroundtheclockinourhotel.我们宾馆有24小时的热水供应。,7,PPT学习交流,LetmeaskaboutitandIllletyouknowassoonaspossible.让我来询问此事，我会尽快答复您。MayIhaveyourroomcard?可以把房卡给我吗？MyEnglishisnotgoodenoughformetotakedownwhatyousaid.Heresapenandpaperforyou.我的英语不够好，记不下您说的话。这儿有笔和纸给您。MyEnglishisnotverywell,canyouwriteitforme?/canyouspellitforme?我的英语不大好，你可以为我写下来吗？/你可以拼一下吗？Imsorrytohearthatyoureill.ShallIgetyouadoctor?听到您生病了我很遗憾。要我给您请个大夫吗,8,PPT学习交流,二、洗衣服务,Laundryservice.MayIcomein?洗衣服务，我可以进来吗？Goodmorning,Ivecometocollectyourlaundry.早上好，我来取您要洗的衣服。Wouldyoupleasefillinthelaundrylist?请您填一下洗衣单好吗？Pleasesignonthelaundrylist,sir/madam请您在洗衣单上签名好吗？先生/女士Whenwouldyoulikeyourlaundryback?您要什么时候取回送洗的衣服？,9,PPT学习交流,Youlaundrywillbereadyby6p.mthisevening.您送洗的衣服会要今天下午6点钟洗好。Heresyourlaundry,madam.女士，这是您送洗的衣服。Youdbettercheckyourlaundry.您最好查看一下洗好的衣服。Wehaveexpresslaundryservice.我们有快速洗衣服务。Yourlaundrywillbereadytomorrowafternoon.Wecouldgetitdonethiseveningifyouwish,buttherewillbeanextrachargeforquickservice.您送洗的衣服明天下午可以洗好，如果您需要的话，我们可以在今天晚上洗好，不过这是快件，要另外加收费用。,10,PPT学习交流,其他应用,Imafraidthatyouhavetopayanindemnity.Itsahotelpolicy.恐怕您得赔偿。这是酒店规定。Accordingtoourregulation,Ithinkyoushouldpay220Yuan.根据酒店的规定，我想您得赔偿220元。Imawfullysorrytohavebrokenyourglasseswhilecleaningtheroom.对不起，清洁房间时我不小心把您的眼镜打破了。Hereisthemasterswitch,Pleasebesuretoinsertthekeyboardintoitsslot.这是总开关。请记住把钥匙牌插入它的槽内,11,PPT学习交流,您的房间还需要几分钟才能收拾好，给您带来的不便我们表示歉意。Imafraidyourroomwillbereadyinafewminutes.Wearesorryfortheinconvenience.很抱歉，为了安全理由，我们不能开门。Imsorryforsecurityreasonswecantopenthedoor.有时当天气不好的时候，信号就不好。Sometimeswhentheweathersbadthesignalsnotclear.,12,PPT学习交流,情景会话一（洗衣服务）,C：Goodafternoon.MayIhelpyou?下午好，我可以帮您吗？G:ThisisMrsmithinroom2019.Iwanttohavemycoatdry-cleaned.Canyouasksomeonetopickitup?我是2019房间的史密斯先生，我想把我的外套干洗一下，你们可以叫人来收下吗？C:Yes.ButImafraiditstoolatefortodayslaundry.Doyouneedexpresslaundry?好的，不过今天洗衣比较晚了，您需要快洗吗？G:Whattimewillyousendmycoattomyroom?什么时候能把我的外套送到房间？C:Around6:00p.m大概下午6：00左右,13,PPT学习交流,G:OK.HowmuchshallIpayfortheexpressservice?好的，快洗服务需要付多少钱C:Its50%extra.需要外加50%附加费G:Isee.Thankyou.我明白了，谢谢C:Yourewelcome.Illasksomebodytopickyourlaundryatonce.Thankyouforcalling.Good-bye.不客气，我会马山不马上派人去收您的洗衣，谢谢您的来电，再见,14,PPT学习交流,情景会话二（洗衣服务）,C:Goodmorning,madam.早上好，夫人G:Goodmorning.早上好C:Haveyougotanylaundry?您需要洗衣吗？G:Yes,Ihave.Herearemyblousesandcoat.是的，这是我的衬衫和外套C:Anythingelse?还有其他的吗？G:Oh,yes.Myhusbandalsohasgotsomelaundry.Thosearethissuitandshirts.噢，对了，我丈夫也有一些洗衣，就是这套衣服和衬衫。C:Aretheytobedry-cleaned?这些是要干洗吗？,15,PPT学习交流,G:Oh,no.Onlythesuitandcoataretobedry-cleaned.不，套装和外套干洗就可以了。C:Verywell,madam.好的，夫人G:Thankyouverymuch.非常感谢C:Withpleasure.没关系,16,PPT学习交流,情景会话三（客房清洁）,C:Housekeeping.MayIcomein?你好，客房服务员，我可以进来吗?G:Yes.Comein,please.请进C:Wouldyoulikemetomakeyourbednow?我现在可以为您做床吗？G:Yes,please.Thisbedisverycomfortable.好的，酒店的床挺舒服的C:Imgladyouarepleasewithit.Ihopeyouwillenjoyyourstay.很高兴您能喜欢我们酒店的床，我希望您住的愉快G:Imalreadyenjoying.Thankyou.我已经很喜欢了，谢谢。,17,PPT学习交流,情景会话四（客房清洁）,C:Housekeeping.MayIcomein?您好，客房服务员，我可以进来吗？G:Yes,please.请进C:Whenwouldyoulikemetodoyourroom,sir?请问什么时候可以您清理房间G:Youcandoitnowifyoulike.Iamgoingdownformybreakfast.如果你愿意的话现在就可以，我要下去用早餐C:Thankyou,sir.谢谢,18,PPT学习交流,情景会话五（客房清洁）,C:Housekeeping.MayIcomein?您好，客房服务员，我可以进来吗？G:Yes,wha