关于开展宾馆饭店和餐饮企业服务质量专项检查工作方案

Building industry opens up new world of entrepreneurial struggle to build a three provinces of regional central cities-in the Communist x counties the six plenary session members and comrades: today, I was commissioned by the County party Committee Standing Committee, reports to the General Assembly. Consideration of all members and alternates, and comrades attending advice. A, and this year yilai of work recalled this year yilai, in municipal of right led Xia, County solidarity led County people, to science development views for guide, to good activities for mainline, according to a city four modernizations three more of development thought, concentrated poly force, work hard, political, and economic, and culture, and social and party of construction are made has new progress, County rendering out wind fresh are, and career prosperity, and social settled, and people mind into of good situation. (A) facilitating the construction of the project. Firmly establish the scratch project is economic, grasping development project is to hold philosophy, to extraordinary efforts to promoting the construction of key projects. Plot 108 key projects for the year, with a total investment of 29.3 billion yuan, iron plate, Josh stone cement waste heat power generation and 13 projects completed, worship of 1.2 million tons of pellets, Hua Yu 80,000 sets of grandparent chicken farming, 47 projects under construction, completed investment of 3.95 billion yuan, annual plan of 69.3%. The first half of the Countys gross domestic product is expected to reached 8.5 billion yuan, and total revenue of 943 million Yuan. (B) structural adjustment achieved remarkable results. Actively transforming the pattern of economic development, industrial ecology, and agricultural modernization and industrialization of services. High x-County Tin iron circular economy demonstration area, and further expand economic development zone Jing Dian recycle economy ecology industry Park, Park, circular economy and rapid economic development. Focus more on the dialectical relationship between development and environmental protection, energy saving and emission reduction projects play an important role. Vigorously developing agriculture, ecological agriculture, agriculture, modern agricultural clearing along the River Promenade begins to take shape. Key tourism projects is going well, WA Palace area was named top ten most influential cultural relics in Hebei province landscape. Develop new services, and services with new developments. (C) urban-rural integration process. Promoting three-year difference campaign, battle of two large demolition completed 32 days of 530,000 square meters, exceeded the annual Task 7 months in advance. General big building jiangjun road, bridge and highway bridges, the green heart of the city and other urban construction projects, and focus on building new countryside and new housing model villages, urban and rural areas improve. Highway opened to traffic, Liu Zhang, Qing LAN high-speed x-County section completed by the end of August. Urban and rural关于开展宾馆饭店和餐饮企业服务质量专项检查工作方案为打造丘区强县，提升南部魅力，做大做强南部商贸流通行业，顺利召开“两节”做下铺垫-特制定本方案。一、目的意义近年来，为了打造“五城”形象品牌，我县宾馆饭店和餐饮企业的管理水平和服务质量有所提升，但还远远不能适应全县商贸迅速发展的需要，服务质量投诉事件时有发生，直接影响着第三产业的健康发展。因而，开展宾馆饭店和餐饮企业服务质量专项检查，其目的就是通过加强政府监管职能，有助于宾馆饭店和餐饮企业增强服务质量管理重要性的认识，督促企业强化内部管理，提高服务质量和服务水平，促进我县商贸健康、快速发展，推动我县“五城”建设的步伐。一、组织实施我县城区宾馆饭店和餐饮企业服务质量检查工作在领导小组的领导下进行。质量检查人员由经济和商务局、公安局、卫生局、工商局、城管局、物价局选调，工作于2010年9月16日前完成。二、组织领导为了加强对宾馆饭店和餐饮企业服务质量专项检查工作的领导和协调，成立我县宾馆饭店和餐饮企业服务质量专项检查工作领导小组：组 长：副组长：成 员：领导小组下设办公室在经济和商务局，苟连云兼任办公室主任，负责日常事务工作。三、工作职责：1、经济和商务局负责城区宾馆饭店和餐饮企业服务质量专项检查工作的组织协调、制定工作方案、信息收集反馈、检查督促等工作。2、公安局主要负责消防安全、治安安全、境外人员入住登记管理工作检查。3、卫生局主要负责食品卫生安全及相关证照、厕所卫生检查。4、工商局主要负责经营管理检查，负责经营证照手续检查。5、城管局主要负责环境卫生、市容市貌、店堂环境卫生和厕所卫生督促检查。7、物价局主要负责餐饮价格明码标价情况检查，打击价格欺诈行为。8、政府办督查室负责对各单位专项检查工作情况进行督促检查。此次专项整顿工作时间紧任务重，经济和商务局具体负责检查工作的实施。其中公安局、工商局、卫生局、城管局、物价局各抽派2人参加检查。四、检查内容和重点重点检查城区宾馆饭店和餐饮企业开展“满意在南部”主题活动的情况；对宾馆饭店和餐饮企业的服务质量管理以及食品安全、治安安全等落实措施进行检查。1、对非星级酒店设施老化、管理水平较低、服务质量和环境卫生较差的企业，将作出停业整顿，整改合格后，方能恢复营业。2、对餐饮企业因管理混乱、设施老化、服务质量和环境卫生较差、存在食品卫生和其他安全隐患的，将作出停业整顿，整改合格后，方能恢复营业。3、检查宾馆饭店（含非星级酒店）各种证照是否齐全。对管理层没有取得经理资格证书、从业人员没有健康证明，要督促办理相关资质和证明。4、联合执法检查组在检查中发现问题除下达停业整改外，相关部门应依据有关法规进行处罚。5、在检查工作中，要做到管理与服务相结合，检查与培训、宣传相结合，讲究工作方法，认真处理好各种关系，使提高服务质量成为餐饮企业的自觉行为，树立清镇良好的形象。通过此次检查，要建立餐饮企业管理台帐，形成长效管理机制。6、自身食品安全管理组织、专（兼）职食品安全管理人员及制度的建立和落实情况，包括领导责任制、岗位责任制、检查验收制、奖惩制度等。7、餐饮单位的餐饮服务（卫生）许可证、从业人员的健康证持证情况。8、食品添加剂、食品原辅料、蔬菜等及预包装食品的索证索票、使用管理情况。9、主食加工、副食加工、餐饮具清洗消毒“三条线”的落实情况。10、防蝇、防鼠、防尘设施，餐饮具消毒及保洁设施，食品用工具容器及废弃物盛放容器的配备和使用情况。11、食品加工、烹调、储存场所卫生。12、供应凉拌菜的专用间的使用和设施配置运行情况。13、隔餐（夜）食品的处理情况；（9）从业人员食品安全知识及个人卫生情况。14、各环节检查验收、出入库登记等各类台帐的登记情况。15、餐饮单位用餐食品留样。 五、具体要求：（1）制度及岗位职责健全、自身食品安全管理措施到位，分管领导任务明确，责任到人；（2）落实防蝇、防鼠、防尘设施，配备足够数量的冷藏设施且要有温度显示计，室内无鼠迹及苍蝇，不存放和使用化学性灭鼠灭蝇药物；（3）采购食品添加剂、食品原辅料，索证率达到100%（含肉类检疫证、购物凭证），量化分级率达95%以上，食品添加剂使用按要求进行剂量登记；（4）主食加工、副食加工、餐饮具清洗消毒“三条线”布局合理，运行良好，落实餐饮具消毒制度，有消毒记录和餐饮具专用保洁柜，大型餐饮业必须配备足够数量的物理消毒设施；（5）不食用隔餐（夜）食物；（6）烹调、加工、储存做到生与熟、成品与半成品分开；（7）添加剂的使用符合标准，有专人管理；（8）凉菜间做到五专，即专人操作、专用场所、专用工具容器、专用消毒设施、专用冷藏设施；（9）从业人员个人卫生良好，工作衣帽齐全，掌握相应的食品安全知识，冷荤间工作人员需戴口罩和手套；（10）采购、入库、加工等环节建立台帐登记，相互签字认可；（11）倡导分餐制或自助餐；（12）废弃物品密闭存放，及时清运，保持地面、墙壁、天花板洁净；（13）禁止经营感官性状异常等不符合食品安全要求的食品；六、工作步骤（一）制定方案阶段。2010年9月10前制定检查工作方案。（二）召开会议，做好相关准备工作。2010年9月11日，召开专项检查工作领导小组会议，传达学习相关文件，安排部署专项检查工作。（三）检查工作阶段。2010年9月11日至 9月15日，全面开展专项检查工作。检查工作期间，要认真填写南部县宾馆饭店和餐饮企业服务质量检查登记表。9月16日前各检查组对检查工作进行小结，并将小结报南部县专项检查工作领导小组办公室。（四）检查总结阶段。2010年9月17日，对专项检查情况进行工作总结，并将总结报南部县专项检查工作领导小组办公室。 二0一0年九月九日短期启动为脱硝氨区系统因故停运24小时以上72小时以内的重新启动。在短期启动前，有液位容器的处于连续运行状态，其他机械设备处于停用状态。development work steadily in the pilot counties, to build peace neighborhood offices approved, change, urban and rural communities (Center), immigrant communities, pilot projects such as integrated management of urban and rural sanitation in order. (D) maintain social harmony and stability. In the case of tight financial situation, continue to increase the input of people, happy people battle. Urban central heating and upgrade rural power grids, rural reconstruction of shabby housing ten major projects being delivered, has been overfulfilled ahead. Strengthening of social programs, college entrance examination to record heights; new rural insurance coverage rate of the citys first, launched in new rural cooperative medical clinic co-ordination; . Perfect Park catering, accommodation, education, recreation and other tertiary industries supporting, improving socialization service level, for industries, businesses and create a good environment for development. 3, flexible investment, enhance the industry. Construction of industrial parks, just set up a platform for the development of only attract more projects into the district, to form agglomeration advantages. A innovation project. To be purposeful, targeted investment, will have a basis of the Countys industrial packaged bundles, overall publicity and promotion. Initiative going, please come in and carry out all-round, multi-level and wide-range of investment activities. The Township industrial projects, in principle, to put to the West industrial parks. What town project, is that the output value of the Township. Second, we must grasp the standards selected items. Full account of extend the industry chain and the integration of factors of production, not only efforts to introduce a number of scientific and technological content and high added value, growth and strong driving force of large projects and large enterprises, but also on domestic-funded enterprises and in accordance with the direction of industrial development of small and medium projects, project man, small project overwhelming. Meet the area of the Countys new industrial projects and city back into rural enterprises, in principle, all stationed in industrial parks.