Unit6航空服务英语.ppt

Unit6VIPService,Unit6VIPService,Lesson1,Lesson2,Lesson3,Lesson1VIPService,VIPService（贵宾服务）TaskListenandrepeatthefollowingwords.1.gymnasticsn.体操2.judgen.裁判3.tiredadj.劳累的4.claimv.要求、索取、认领5.baggagen.行李6.attendantn.服务员、随从7.excellentadj.优秀的,WordsStudy:,Lesson1VIPService,TaskPleaserememberthenewwordsasquicklyasyoucan!ThenwritedowntheChineseforeachword.1.gymnastics_2.attendant_3.baggage_4.excellent_5.claim_6.judge_,体操,服务员,优秀的,认领,劳累的,裁判,WordsStudy:,Lesson1VIPService,TaskListenandwritedownthewordsyouhear.1._2._3._4._5._,excellent,tired,judge,attendant,claim,WordsStudy:,Lesson1VIPService,TaskListenandfillinthemissingwords.1.Areyoufeeling_aftertheflight?2.Iam_tohelpyou.3.Thatsmy_.4._Icandoforyou?5._isMr.Brown.,tired,here,pleasure,This,Anything,else,WordsStudy:,Lesson1VIPService,TaskListenandtrytocompletethedialogue:VIPServiceA:Excuseme,areyouMr.Brown,thegymnasticsjudge?B:Yes,Iam.A:IamJane.Iamheretohelpyou,areyou_aftertheflight?DoyouneedarestintheVIPlounge?B:OK.ButIhavent_mybaggageyet.A:Itdoesntmatter.Youmayhavearestintheloungeandgiveyour_tome.Illdothatforyou.B:Thankyou.Ihaveonlyonebaggage,adarkbluetravelingbag.A:Yes.Oh,hereistheVIPlounge.ThisisMr.Chen,the_here.ThisisMr.Brown,thegymnasticsjudge.Pleasetakearesthere.B:Thanks.C:Mr.Brown,what_you_todrink?B:Doyouhaveanygreentea?Thatsmyfavorite.C:Yes,wehave.Hereitis.B:Thanks.C:Mypleasure,Mr.Brown.ItlookslikethatthisisnotyourfirsttimetoChina.B:No,itisnt.Itsmythirdtime.LasttimewhenIcametoChina,ItooktheAirChinaflightaswell.C:Thatsgreat.A:Thisisyourbag,Sir.B:Thankyou.Itsan_.A:Youarewelcome.AnythingelseIcandoforyou?B:No,thanks.,feeling,tired,claimed,baggage,check,attendant,would,like,Dialogue:,excellent,service,Lesson2MeetinganVIP,Lesson2MeetinganVIP（重要旅客的接机服务）TaskListenandrepeatthefollowingwords.1.airportn.机场2.bedifferencefromv.与不同3.terminalbuildingn.候机楼4.sincelastMay从去年五月5.checkedbaggagev.托运行李6.onthefirstfloorprep.在一楼,WordsStudy:,Lesson2MeetinganVIP,TaskPleaserememberthenewwordsasquicklyasyoucan!ThenwritedowntheChineseforeachword.1.airport_2.onthefirstfloor_3.checkedbaggage_4.sincelastMay_5.terminalbuilding_6.bedifferencefrom_,飞机场,在第一楼,托运行李,从去年五月,候机楼,与.不同,WordsStudy:,Lesson2MeetinganVIP,TaskListenandwritedownthewordsyouhear.1._2._3._4._5._,checkedbaggage,terminalbuilding,bedifferentfrom,baggagecheck,onthefirstfloor,WordsStudy:,Lesson2MeetinganVIP,TaskListenandfillinthemissingwords.1._toQingdao.2.Howisyour_?3.Itisthe_IhavecometoQingdao.4.Bytheway,haveyougotany_?5._,please.,Welcome,flight,second,time,checked,baggage,This,way,WordsStudy:,Lesson2MeetinganVIP,TaskListenandtrytocompletethedialogue:MeetinganVIPA:Excuseme,areyouMr.Brown?B:Yes,Iam.A:ImAnnie._toQingdao.B:Thanksalot.A:Howisyour_?B:Oh,justfine.ItisthesecondtimeIhavecometoQingdao.Ifindtheairportisagreatdifferencefromthelasttime.A:Yes.Thenew_hasjustbeenusedsincelastMay.B:Itsverynice.A:Thanks.Bytheway,haveyougotany_?Thebaggagebeltisonthefirstfloor.B:Oh,yes.Igotone.A:OK,thisway,please.Youmayfirsttakeaseatattheloungeandgivemeyourbaggagecheck.Iwill_thebagforyou.B:Thankyou,Annie.A:Youarewelcome.Itsmy_.,Welcome,flight,terminal,building,Dialogue:,checked,baggage,claim,pleasure,Lesson3HandlingofVIPsforDeparture,TaskListenandrepeatthefollowingwords.1.takeaseatv.就座，坐下2.passportn.护照3.ticketn.票4.check-inv.办理登机手续5.boardingpassn.登机卡6.contactv.联系,WordsStudy:,7.attheboardinggaten.登机口8.boardv.登机9.aisleseatn.过道座位,Lesson3HandlingofVIPsforDeparture,TaskPleaserememberthenewwordsasquicklyasyoucan!ThenwritedowntheChineseforeachword.1.passport_2.board_3.attheboardinggate_4.contact_5.boardingpass_6.takeaseat_,护照,登机,联系,登机牌,坐下,登机口,WordsStudy:,Lesson3HandlingofVIPsforDeparture,过道座位,护照,票,7.aisleseat_8.passport_9.ticket_,WordsStudy:,Lesson3HandlingofVIPsforDeparture,TaskListenandwritedownthewordsyouhear.1._2._3._4._5._,boardingpass,aisleseat,windowseat,contact,check-in,WordsStudy:,Lesson3HandlingofVIPsforDeparture,TaskListenandfillinthemissingwords.1.Takea_,please.2.Herearesome_,andalsonewspapers.3.Youcouldhelp_.4.MayIhaveyourpassportandticket?Ishalldothe_foryou.5.Doyouhaveany_tocheck?6.Itstimeto_now.,seat,snacks,yourself,check-in,baggage,board,WordsStudy:,Lesson3HandlingofVIPsforDeparture,TaskListenandtrytocompletethedialogue:HandlingofVIPsforDepartureReceptionist:Goodmorning,Mr.Smith.ImSophie.Passenger:Goodmorning.Receptionist:Please_inthelounge.Wewillhelpyou.Passenger:Thanks.Receptionist:_,please,Mr.Smith.Wouldyoulikesomethingtodrink?Passenger:Acupofcoffee,thanks.Receptionist:Aminute,please.Hereyouare._?Herearesomesnacks,andalsonewspapers.Youcould_.Passenger:Thankyou.Iwould.Receptionist:MayIhaveyourpassportandticket?Ishalldothe_foryou.Passenger:Ok,hereyouare.Receptionist:Doyouhaveanybaggagetocheck?Passenger:No,thanks.Iwillcarryit.Receptionist:Mr.Smith.Hereareyourpassportandboardingpass.Youpreferboardingfirstorlast?Icouldcontactwiththestaff_.Passenger:Toboardfirstwouldbebetter.Receptionist:OK,noproblemExcuseme,Mr.Smith.Itstimetoboardnow.