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1,Thewaymanagerscollectivelybehavewithrespecttouseoftime,attention,andsymbolicactions,Thepeopleintheorganization,consideredintermsofcorporatedemographics,notindividualpersonalities,Theorganizationchartandaccompanyingbaggagethatshowwhoreportstowhomandhowtasksarebothdividedupandintegrated,Thoseideasofwhatisrightanddesirable(incorporateand/orindividualbehavior)whicharetypicaloftheorganizationandcommontomostofitsmembers,Theprocessesandproceduresthroughwhichthingsgetdonefromdaytoday,Acoherentsetofactionsaimedatgainingasustainableadvantageovercompetition,Capabilitiespossessedbytheorganizationasawholeasdistinctfromtheindividuals.Somecompaniesperformextraordinaryfeatswithordinarypeople,Staff,Systems,Style,SharedValues,Structure,Skills,Strategy,2S-5S,Unitofmeasure,*FootnoteSource:Source,2,Customer,Clients,Distributors,Competitors,Suppliers,3CSTRIANGLE,Unitofmeasure,*FootnoteSource:Source,3,Skills,Sharedvalues,Strategy,Staff,Structure,Systems,Style,Acoherentsetofactionsaimedatgainingasustainableadvantageovercompetition,Theorganizationchartandaccompanyingbaggagethatshowwhoreportstowhomandhowtasksarebothdividedupandintegrated,Thepeopleintheorganization,consideredintermsofcorporatedemographics,notindividualpersonalities,Thewaymanagerscollectivelybehavewithrespecttouseoftime,attentionandsymbolicactions,Theprocessesandproceduresthroughwhichthingsgetdonefromday-to-day,Thoseideasofwhatisrightanddesirable(incorporateand/orindividualbehavior)whicharetypicaloftheorganizationandcommontomostofitsmembers,Capabilitiespossessedbytheorganizationasawholeasdistinctfromtheindividuals.Somecompaniesperformextraordinaryfeatswithordinarypeople,3S-4S,Unitofmeasure,*FootnoteSource:Source,4,Style,Structure,Staff,Strategy,Systems,Skills,Sharedvalues,Thewaymanagerscollectivelybehavewithrespecttouseoftime,attentionandsymbolicactions,Capabilitiespossessedbytheorganizationasawholeasdistinctfromtheindividuals.Somecompaniesperformextraordinaryfeatswithordinarypeople,Thoseideasofwhatisrightanddesirable(incorporateand/orindividualbehavior)whicharetypicaloftheorganizationandcommontomostofitsmembers,Theprocessesandandproceduresthroughwhichthingsgetdonefromday-to-day,Theorganizationchartandaccompanyingbaggagethatshowwhoreportstowhomandhowtasksarebothdividedupandintegrated,Thepeopleintheorganization,consideredintermsofcorporatedemographics,notindividualpersonalities,Acoherentsetofactionsaimedatgainingasustainableadvantageovercompetition,7S,Unitofmeasure,*FootnoteSource:Source,5,Competitiveposition,Low,Medium,High,Product/marketattractiveness,Low,Medium,High,BUSSPORTFOLIO,Unitofmeasure,*FootnoteSource:Source,6,Changevision,ChiefExecutive,Leadershipgroups,Downtheline,Externalconstitution,CHANGEBOARD,Unitofmeasure,*FootnoteSource:Source,7,DeltaP,VisionandLeadership,OrganizationalInfrastructure,PerformanceMeasurement,PeopleDevelopment,Communications,ProblemSolvingProcess,Clientmanagers(particularlymiddlemanagement)haveskilltoleadprogramimplementationChangeinactualbehavior,ActionplanssufficienttoachievegoalsAgreementonobjectivesbylinemanagementManagementofhigh-involvementprocess,Implementationornearimplementationofrequiredstructureandsystems,Flowof2-waycommunicationsPeoplesunderstanding,beliefandcontributiontoactonvisionandactionplans,AccuratemeasurementofactionandresultsClearaccountabilitiesEarlywins,Visibledemonstrationofnewvisionandvaluesbyclientleadership,DELTAP,Unitofmeasure,*FootnoteSource:Source,8,Naturalowner,Relativeabilitytoextractvalue,Low,Medium,Value-creationpotentialinbusinessunit,High,CorporatecenterskillsBusinessunitlinkagesTaxation/valuationdifferences,IndustryattractivenessCompetitivepositionRestructuring/rationalizationopportunities,“Oneofthepack”,Retainandgivetoppriority,Retainandgivepriority,Retainandmanageforcodeorliquidate,Probablydivest,Divest,Divestorliquidate,MACS,Unitofmeasure,*FootnoteSource:Source,9,BusinessStrategy,ManufacturingStrategy,Configuration,Systems,ResearchFocus,LaborPolicy,ProductDesign,Makevs.Buy,Organization,ProcessDesign,MANUFACTURINGSTRATEGY,Unitofmeasure,*FootnoteSource:Source,10,Restructuringframework,1,5,4,3,2,PENTAGON,Unitofmeasure,*FootnoteSource:Source,11,Benefit,Price,Competitivedisadvantage,Competitiveadvantage,PRICEBENEFIT,Unitofmeasure,*FootnoteSource:Source,12,Appraiseperformanceandprospects,Developstrategy,Redesignpivotaljobs,Designtheskillbuildingprocess,Assesschangereadiness,Topdownactionprograms,Bottomupactionprograms,1,2,4,5,6,7,8,3,SMILECHART,Unitofmeasure,*FootnoteSource:Source,13,3.,Createandpursueauniqueadvantage,2.,Resegmentthemarkettocreateaniche,4.,Exploituniqueadvantageindustrywide,1.,Domoreandbetterofthesame,Whentocompete,STRATGAMEBOARD,Unitofmeasure,*FootnoteSource:Source,14,Stage1,Stage2,Stage3,Stage4,Valuesystem,Strategicmanage-ment,Externallyorientatedplanning,Forecastbasedplanning,Budgetplanning,Meetbudgetandschedule,Predictthefuture,Thinkstrategically,Createthefuture,STRATMANAGE,Unitofmeasure,*FootnoteSource:Source,15,SellingmarginContributionSales,SellingrateSalesAvailablesellingtime,EffectivenessContributionAvailablesellingtime,ProductivityContributionTotalsellingcosts,EfficiencyAvailablesellingtimeTotalsellingcosts,UtilizationAvailablesellingtimeTotalsalestime,SupportintensitySupportcostsTotalsellingcosts,SupportleverageTotalsalestimeSupportcosts,TREEPRODUCTIVITY,Unitofmeasure,*FootnoteSource:Source,16,Maximizeshareholdervalue,Growthroughculturalinitiative,Redeployassets,Improvecorebusinessperformance,Growthroughacquisitionand/ormerger,Adoptsoundfinancingapproach,VALUECREATION,Unitofmeasure,*FootnoteSource:Source,17,Real,Perceived,Clientsrelativeabilitytoextractvalue,Corporatecenterskills,Linkagesbetweenbusinessunits,Financialownershipfit,Industryrestructure,Internalcontroller,Sharedresources,Transferofcapability,Verticalintegration,Differencesintaxposition,Existenceofnon-casesobjectives,Inefficienciesinfinancialmarkets,Differenceinvaluationtechnique,VALUESOURCES,Unitofmeasure,*FootnoteSource:Source,18,GANTT10,Header,Text,Unitofmeasure,*FootnoteSource:Source,19,GANTT15,Header,Text,#,#,#,#,#,#,#,#,#,#,#,#,#,#,#,#,Unitofmeasure,*FootnoteSource:Source,20,Text,Text,VENN2,Unitofmeasure,*FootnoteSource:Source,21,Text,Text,Text,VENN3,Unitofmeasure,*FootnoteSource:Source,22,FLOW2,Text,Text,

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