懂你商务英语L3-U1

L3-U1-1/11 ListeningOffice SuppliesA1. a printer.2. You can use a printer to turn a computer file into a paper document.3. The printer is out of paper.4. He is putting paper in the printer.5. Excuse me.6. I cant get the printer to work.7. Is there another printer that I can use?8. Yeah, theres one down the hall.B1. a charger.2. You can plug a charger into a laptop(笔记本电脑) to restore its battery power.3. He is plugging a charger into his phone.4. I left my charger at home.5. Excuse me.6. Can I use your phone charger?7. My phone battery is running low.8. No problem. Here you go.C1. a monitor（监控器;监听器;监视器;班长;画面监控器）. 2. You can connect a monitor to your computer to display images.3. He is changing monitor brightness（聪明;明亮;亮度;愉快）.4. This is a nineteen-inch monitor.5. Hi. Did you call about a problem with your monitor?6. Yeah. Theres no display on my computer monitor.D1. a laptop.2. You can use a laptop to work from different places.3. He turned on his laptop.4. The company gives a laptop to every new employee.5. She forgot to shut down her laptop.6. My laptop is so slow.7. I want to throw it out the window.8. Well, you can always buy a new one.E1. a projector(投影仪;放映机;幻灯机;计划人).2. You can use a projector to show a computer screen on a larger screen.3. He is connecting his laptop with a projector.4. Could you find me a projector?5. Is there a projector in your room?6. Id like to show you some charts.7. Yes, there is.练：1. I cant connect my computer with the printer.2. It restores battery power.3. A printer is used to print files.4. It turns a computer file into a paper document.5. A monitor displays images on a computer screen.L3-U1-1/11Vocabulary1Interview ActionsA1. to post a job2. To post a job means to make it available for people to apply for it.3. When you need to find someone for a job, you can post a listing on the internet.4. There are many sites for employers to post jobs for free.5. Posting jobs on different job sites can attract more candidates.B1. to screen someone.2. To screen someone means to determine whether they meet basic job requirements.3. When a candidate applies for a job, you need to screen them first.4. This can be done by checking their resumes and having a phone interview.5. The first step to screen a candidate is to review their resumes.6. Screening a candidate by phone helps you see how they communicate.C1. to interview someone2. To interview someone means to meet them to find out if they are suitable for a job.3. During an interview, the interviewee will be asked questions by the interviewer.4. Out of the 100 applicants, they interviewed only 20 for the job.5. She is interviewing a foreign candidate by video.D1. to hire someone.2. To hire someone means to employ them to do a job.3. Hiring skilled employees is important for a business to succeed.4. Hiring the wrong person can waste a lot of time and money for a company.5. The company is growing very fast and they need to hire more people.6. The company hired him to be a sales manager.E1. To train someone.2. To train someone means to teach them knowledge or skills necessary for a job.3. A common way to train employees is called OJT, or On the Job Training.4. This means to train new employees while they do their jobs.5. He is training a new employee to use some software.6. He is responsible for training new employees at the company.练1. You can post a job listing to find candidates.2. You can screen candidates by checking their resumes.3. To screen someone for a job means to see if they meet the basic job requirements.4. When a candidate applies for a job, you need to screen them first.5. Interviewing candidates helps you find out if they are suitable for a job.6. Hiring the wrong person can waste a lot of time and money.7. To train employees means to teach them knowledge or skills necessary for a job.8. In order to help new employees get used to their work, its necessary to train them.9. She is interviewing a foreign candidate by video.10. To hire means to employ someone to do a job.11. On the Job Training means to train new employees while they do their jobs.L3-U1-1/11Vocabulary2College MajorsA1. biology2. Biology is the study of life, including its structure and evolution.3. Biology majors learn about how life survives and reproduces.4. Biology graduates may go on to work in lab research, education, or healthcare.5. Mathematics.6. Mathematics is the study of numbers, shapes, patterns, and change.7. People with a math degree may go on to work in engineering, finance, or education.8. Computer Science9. Computer science is the study of how computers are used and programmed.10. Computer science graduates may go on to work as software engineers or IT technicians(技术员;专家).B1. Language and Literature2. Language and literature majors learn about written works and language.3. Language and literature graduates often go on to work in publishing, media, or education.4. economics5. Economics majors learn about how money and resources are produced, used, and transferred.6. People with an economics degree may work in accounting, finance, or education.练：1. How computers are programmed.2. How life survives and reproduces.3. People with a biology degree may work at a research lab.4. Language and literature is the study of written works and language.5. People with a language and literature degree may work in publishing or media.5. People with a mathematics degree may working in engineering.L3-U1-1/11Vocabulary3Jobs at the OfficeA1. a receptionist2. Receptionists sit in the front of an office.3. They usually answer phone calls, greet people, and sign of for packages.4. Receptionists need to deal with people in a friendly way.5. An IT technician6. IT technicians maintain an offices computer network.7. They also provide technical support to employees.8. If your computer or internet connection has a problem, you can call an IT technician.9. An HR manager10. HR managers are responsible for hiring and retaining employees.11. They need to find people with the right qualifications for a position.B1. a designer2. Designers plan the look and function of something before it is made.3. They work in a variety of areas, such as fashion, architecture, or technology.4. an engineer.5. Engineers design, test, and maintain something in a systematic way.6. They help develop many things, such as computer software, cars, or buildings.7. An account.8. Accountants maintain and organize a companys finances.9. They keep track of how much money a company earns and spends.练1. An IT technician is responsible for providing technical support.2. Receptionists sit at the front of an office because they need to greet people and sign for packages.3. You should call an IT technician if your computer has a problem.4. A designer is responsible for planning the look and function of something.5. Engineers help develop things like software, cars, and buildings.6. HR managers need to find people with the right qualifications for a position.7. An HR manager is responsible for hiring employees.L3-U1-1/11DialogueGetting AheadA1. Hi, I dont think we have met.2. My name is Mike.3. No, I dont think we have.4. Im Jenny.5. Its nice to meet you, Mike.6. Nice to meet you too.7. So, Jenny, where you work?8. I work at Maxwell, an e-commerce company.9. We sale clothes and accessories online10. Oh, Ive heard of your company.11. My girlfriend uses it all the time.12. Really? thats cool.B1. So what do you do Mike?2. I work for J. Hill.3. Its a fashion company.4. What do you do there?5. Im a shop assistant at one of their stores.6. I assist customers and make sure our items are well-displayed.C1. Well, I dont usually meet a lot of shop systems at his networking events.2. Well, Im looking for a career change.3. I want to stay in fashion, but I also want to do something more challenging.4. Hmm, what kind of job are you interested in?5. Well, I majored in business in college.6. And I enjoy helping customers learn about good products.7. So I want to do something in sales or marketing.D1. Thats interesting.2. Why dont you try to find a marketing position at J. Hill?3. Oh, I dont think there are a lot of opportunity for me there.4. Well, our marketing team is hiring interns right now.5. Of course, the position doesnt pay, but our interns have a lot of opportunities.6. Thats good to know.7. Though the pay doesnt sound very good.E1. If it interests you, there is more information on our companys website.2. Thank you for the suggestion.3. Ill look into it.4. Ok, here is my business card.5. Feel free to contact me, if you have any questions.6. Thanks again.7. It was nice talking with you.8. Nice talking with you too.9. Good luck.练：1. Hes a shop assistant.2. He majored in business.3. He thinks it is difficult to find a position there.4. To look at her companys website.5. It sells clothes and accessories online.6. Its a fashion company.7. He would probably look at her companys website.8. He can contact Jenny if he has any questions.L3-U1-3/11Vocabulary 1Introducing a CompanyA1. Knowing how to introduce your company is an important skill in business.2. An affective introduction will get the attention of potential partners.3. Begin by describing when your company was established and what it does.4. For example.5. Our company was founded in 2012.6. We create English language learning products using AI.7. S & Y was established five years ago.8. We work hard to give customers the best shopping experience.B1. Next, you should explain your companys products or services.2. Talk about what they do and how they solve problems.3. You can also mention how the products or services are different from competitors .4. For example.5. We provide food goods to schools, hotels, and restaurants.6. Our company provides internet services such as news and email.7. Our production has a lower impact on environment than our competitors.8. By using our APP, users can read and comment on news for free.C1. In addition, its good to talk about your companys target market.2. To do so, you should mention the type of customer your company wants to attract.3. For example.4. Our service appeals more to young women under thirty.5. Most of our customers are men over thirty-five with incomes over 50,000 dollars per year.D1. Sometimes you may need to talk about your company culture.2. When people share the same values, they will be more interested in doing business with you.3. For example.4. We believe that innovation is the key to success and attract talents who can think differently.E1. You can also mention where your company is located.2. You can talk about its headquarters, branch offices, and retail stores.3. By doing so, potential business partners can learn about the size of your company.4. For example.5. Our headquarters is in New York and we also have offices in London.6. We have over one thousand stores all over the word.7. We sell products in around one hundred countries.练1.It can open up new business opportunities.2. When describing your companys products or services, you should compare them to your competitors .3. An effective introduction can open up new opportunities for business.4. Our production has a lower impact on environment than our competitors.5. A companys target market is the customers it wants to attract.6. The customers it wants to attract.7. Business partners can learn about the size of your company.8. By talking about your company locations , potential business partners can learn about the size of your company.L3-U1-3/11Vocabulary 2Company LocationsA1. Headquarters.2. A headquarters, or HQ, is where a companys leadership is located.3. A companys most important meetings are usually held at its headquarters.4. She works at the companys headquarters.5. Where is your companys headquarters located?6. Our companys headquarters is in New York.B1. Branch office.2. A branch is an office or store that makes up part of a large business.3. Companies set up branches to reach customers in different locations.4. The company has branch offices in Asia.5. The company shut down its branch offices in India.6. How many branch offices does your company have?7. It now has about one hundred branch offices all over the world.C1. retail store.2. A retail store sells products directly to the public.3. It can be both a physical store or an online store.4. Online retail stores are becoming more popular because they are easy to buy from.5. The firm has twenty retail stores in Singapore as of December 2018.6. When did your company open its first retail store?7. Our first retail store was opened ten years ago.D1. distribution center.2. A distribution center is a building where many products are kept for a short time.3. These products are then sent to factories, stores or customers when needed.4. For example, most supermarkets use distribution centers to provide goods quickly.5. How many distribution centers does your company have in Asia?6. It has over fifty distribution centers in Asia.练1. A headquarters is where a companys leadership is located. L3-U1-3/11Vocabulary 3Type of IndustriesA1. The hospitality industry 2. The hospitality industry focuses on providing customer service.3. Businesses in this industry include hotels, restaurants, and bars.4. The citys hospitality industry is growing very fast.5. the real estate industry.6. The real estate industry involves the selling, buying and renting of land, buildings, and houses.7. When people want to buy or sell a house, they can work with a real estate agency.8. He invested a lot of money in real estate industry.B1. the manufacturing industry.2. The manufacturing industry produces goods in order to sell them.3. Manufacturing companies use both people and machines to make products on a large scale.4. Wages of workers in manufacturing industry has raised by three percent.C1. the transportation industry2. The transportation industry involves bringing people or things from one place to another. 3. Businesses in this industry include airline, railroad, and bus companies.4. Many companies rely on transportation to ship goods to their stores or customers.5. She has ten years of experience in the transportation industry.6. The healthcare industry.7. The healthcare industry helps people look after their body and mind.8. It includes businesses such as health insurance companies and medicine companies.9. The company develops management software for the healthcare industry.D1. The finance industry2. The finance industry deals with the management of money.3. Common businesses in the finance industry include banks and investment companies.4. Most people depend on these businesses to take care of their money.5. The finance industry has suffered a lot during the financial crisis of 2008.练1. The hospitality industry focuses on housing and entertaining people.2. Businesses in the manufacturing industry use both people and machines to produce products. L3-U1-3/11Vocabulary 4Performance TermsA1. Sales2. A companys sales are the total amount of items it sells.3. They can increase sales by improving their products or advertising.4. The companys sales didnt meet expectations this quarter.5. The companys sales have been falling since this year.6. Its sales in July have grown by ten percent over last month.B1. Profit2. A companys profit is the total amount of money it makes after paying its costs.3. For a company to earn a profit, it needs to make more money than it spends.4. A company can increase its profits by selling more goods or lowering its costs.5. Its profits were up by thirty percent over the last year.6. The company reported a fifteen percent rise in monthly profit.7. Last year, the company made a profit of nearly 500 million dollars.C1. Turnover2. Turnover is how fast a stores products are sold and replaced by others.3. For a business to have high turnover, it needs to sell things quickly.4. Large supermarkets usually have high turnover because they sell many items every day.5. We have a fast turnover of stock.6. Our inventory turnover increased by twenty percent last year.D1. customer base.2. A companys customer base is a group of people that buys its goods or services.3. Companies usually make most of their sales from their customer base.4. They have a much larger customer base than their competitors.5. The company built up a customer base of five million.6. The company lost about ten percent of its customer base last year.E1. competitor2. Competitors are companies in the same industry that compete for customers.3. Companies want to get more sales than their competitors.4. The quality of their products is better than their competitors.5. They always keep one step ahead of their competitors.F1. Market segment2. A market segment is a group of customers that share something in common.3. Market segments can be based on many things, such as needs, age, and income.4. They have the largest business in this market segment.5. Teens is one of the fastest-growing market segments.练1. For companies to increase their sales, they need to provide better products or services.2. The total amount