Values, Attitudes and Job Satisfaction（英文版）(ppt 25页).ppt

Class4.Values,AttitudesandJobSatisfaction,4.1Values,1.Concepts,Basicconvictionsthataspecificmodeofconductorend-stateofexistenceispersonallyorsociallypreferabletoanoppositeorconversemodeofconductorend-stateofexistenceImportance:1.Layingfoundationforattitudes,motivationviainfluencingperceptions;2.Individualsarenotvaluefree,standardofbehavior;aligningwiththeorganizationspolicyValuesystem:Ahierarchybasedonarankingofanindividualsvaluesintermsoftheirintensity,2.SourcesofValuesystemresultofgeneticcomponentStudiesoftwinsrearedapartdemonstratethat40%ofthevariationinworkvalues;themajorityisduetoenvironmentInearlyyears.Asignificantportionisestablishedfromparents,teachers,friendsandotherssocietalvalues(culture).Learningandeducationrelativelystableandenduring.Absolutelearningcombinedwithgeneticimprintingassuring,3.Typesofvalues(1)Allport,Theoretical:thediscoveryoftruththoughacriticalandrationalapproachEconomic:theusefulandpracticalAesthetic:FormandharmonySocial:theloveofpeoplePolitical:AcquisitionofpowerandinfluenceReligious:Theunityofexperiencethegoalstopursueduringoneslifetimecomfortable(exciting)life,senseofaccomplishment,worldofpeace(beauty),equality,family(nation)security,freedom,happiness,innerharmony,maturelove,pleasure,salvation,self-respect,socialrecognition,truefriendship,wisdom.Instrumental:preferablemodesofbehaviorormeansofachievingonesterminalvaluesambitious,broad-minded,capable,cheerful,clean,honest,courageous,forgiving,helpful,imaginative,independent,intellectual,logical,loving,obedient,polite,responsible,self-control,3.Typesofvalues(2)Roceachvaluessurvey(RVS),MeanvaluerankingsofExecutive,Self-resect,Family-se,freedom,senseofacco,happinesshonest,responsible,capable,ambitious,independent;unionmembers,family-secu,Freedom,happiness,self-respect,matureloveresponsible,honest,courageous,independent,capableactivistsEquality,worldofpeace,family-shonesthappinesscourageous,helpful,courageous,responsible,capable,3.Typesofvalues(3)Contemporaryworkcohorts,Protestantworkethic:hardwork;conservative;loyaltytotheorganizationExistential:Qualityoflife,nonconforming,seeksautonomy;loyaltytoself;1960s-mid-1970sPragmatic:Success,achievement,ambition,hardwork;loyaltytocareer;mid-1970s-late1980sGenerationX:Flexibility,jobsatisfaction,leisuretime;loyaltytorelationships1990s,4.Values,Loyaltymoreconsistentlypredictturnoverthanabsenteeism;16%variance,3.TypesofAttitudesjob-relatedattitude(workenvironment),Organizationalcommitment-thedegreetowhichanemployeeidentifieswithaparticularorganizationanditsgoals,andwishestomaintainmembershipinit.negativerelationshipsbetweenOrganizationalcommitmentandabsenteeism,turnover;betterindicatorofturnoverthanjobsatisfactionpredictor,34%variance,4.AttitudesandConsistency,Peopleseekconsistencyamongtheirattitudeschallenginginthelate1960s:unrelatedoralightly;Morerecentresearch:moderator,contingency.moderatingvariables:1.specific,attitudesto“environment”“recycling”,themoresignificant2.socialconstraintsonbehavior.Grouppressure3.experiencewiththeattitudeinquestionself-perceptiontheory:attitudesareusedafterthefacttomakesenseoutofanactionthathasalreadyoccurred.,7.AttitudesSurveysObtaininginformationaboutemployeeattitudestopredictbehaviorinorganizationalcontext,Elicitingresponsesfromemployeesthoughquestionnaireabouthowtheyfeelabouttheirjobs,workgroups,supervisors,=25,73%Table5-5:aspects,fewerthathalfgratifiedwithpay,recognition,advancementopportunityexplanation:1.inconsistenciesbetweensatisfaction&stayingwiththeirjobs-choosethesameagain?2.genetics.Variablesarenotimportant,dispositiontowardlifewerecarriedover-positiveornegative,holdovertime,3.DeterminantsofJobSatisfaction,Whatjob-relatedvariablesconducivetoSatisfaction?Mentalchallengingworkequitablerewardssupportiveworkingconditionssupportivecolleaguespersonality-jobfit.Hollandstheory:personalitytypescongruentwiththeirvocationswillfindtheyhavetherighttalentstocompletethejob,4.Theeffect