2021年商务英语给客户道歉信

1、商务英语给客户道歉信 商务英语给客户道歉信三篇 Dear Mr. Li It has been brought to my attention that upon checking in at China World Hotel on Jun 2, 1999 Your experien _ was one of difficulty. I would like to express my sin _re apologies for the poor attitude of our re _ptionist when she advised you of the error in your re

2、servation. there is simply no excuse in her behavior as I assure you that the ne _ssary action gas been taken to rectify the lack of servi _ you should have re _ive. Unfortunately there was an error in your reservation regarding your arrival date. I am unable to identify where the oversight originat

3、ed through my investigation however I regret that you were inconvenien _d. Mr. Li, I do hope that I can assure you that your negative experien _ was an isolated incident, I look forward to weling you back in very near future so that we can restore your confiden _ in the product and servi _ of Shangr

4、i-La China World Hotel. Please do not hesitate to contact me directly in business or pleasure bring you back to Bei _g. Sin _rely, Alfred Zhuang Dear Mr. Shu I would like to thank you for choosing the China World Hotel for your re _ntly stay. On behalf of _nagement and staff, please aept my sin _re

5、apologies for the failed to extend your Golden Circle benefits of the King Size bed, golden circle appropriate floor and newspaper. during your stay with us on 01- 08th Nov. As our valued guest, your ments and feedback are of utmost importan _ to us. Mr. Shu, should you choose to return to our hotel

6、, please let me know and I will ensure that your stay will restore you confiden _ in the quality servi _ upon which the Golden Circle stands. My apologize on _ again and thank you for taking time to bring this _tter to our attention. We are looking forward to wele you back to hotel again if you woul

7、d like to give us chan _ to correct our mistake. Should you have any inquiries, please feel free to contact me. Kind and best regards. Alfred Zhuang Dear Sir or Madam: The Management of China World Hotel wish to extend its sin _rest apologies for the inconvenien _ you were caused as we were unable t

8、op aommodate you on your arrival. This is not the nor _l _nner in which we handle our guests reservation and we regret any undue inconvenien _ you were caused as result. We hope you found the aommodation at Bei _g international hotel on August 19 to be satisfactory. We regret that owing to your schedule of this visit, you were unable to return to our hotel on the next day. Kindly rest assured that we will endeavor to ensure that your future visit to us will be fortable one. Thank you for your kind understanding and we look for