英语全国卷2及答案

1、精品好资料学习推荐2016全国卷(英语)第一部分听力(共两节，满分30分)第一节(共5小题；每小题1.5分，满分7.5分)听下面5段对话。每段对话后有一个小题，从题中所给的A、B、C三个选项中选出最佳选项，并标在试卷的相应位置。听完每段对话后，你都有10秒钟的时间来回答有关小题和阅读下一小题。每段对话仅读一遍。12016全国卷WhatwillLucydoat11：30tomorrow?A.Gooutforlunch.B.Seeherdentist.C.Visitafriend.22016全国卷Whatistheweatherlikenow?A.Itssunny.B.Itsrainy.C.Its

2、cloudy.32016全国卷WhydoesthemantalktoDrSimpson?A.Tomakeanapology.B.Toaskforhelp.C.Todiscusshisstudies.42016全国卷Howwillthewomangetbackfromtherailwaystation?A.Bytrain.B.Bycar.C.Bybus.52016全国卷WhatdoesJennydecidetodofirst?A.Lookforajob.B.Goonatrip.C.Getanassistant.第二节(共15小题；每小题1.5分，满分22.5分)听下面5段对话或独白。每段对话或独

3、白后有几个小题，从题中所给的A、B、C三个选项中选出最佳选项，并标在试卷的相应位置。听每段对话或独白前，你将有时间阅读各个小题，每小题5秒钟；听完后，各小题将给出5秒钟的作答时间。每段对话或独白读两遍。听第6段材料，回答第6、7题。62016全国卷Whattimeisitnow?A.1：45.B.2：10.C.2：15.72016全国卷Whatwillthemando?A.Workonaproject.B.SeeLindainthelibrary.C.MeetwithProfessorSmith.听第7段材料，回答第8至10题。82016全国卷Whatarethespeakerstalking

4、about?AHavinggueststhisweekend.B.Goingoutforsightseeing.C.Movingintoanewhouse.92016全国卷Whatistherelationshipbetweenthespeakers?A.Neighbours.B.Husbandandwife.C.Hostandvisitor.102016全国卷Whatwillthemandotomorrow?A.Workinhisgarden.B.Haveabarbecue.C.Dosomeshopping.听第8段材料，回答第11至13题。112016全国卷Wherewasthemanbo

5、rn?A.InPhiladelphia.B.InSpringfield.C.InKansas.122016全国卷Whatdidthemanlikedoingwhenhewasachild?A.Drawing.B.Travelling.C.Reading.132016全国卷Whatinspiresthemanmostinhiswork?A.Education.B.Familylove.C.Nature.听第9段材料，回答第14至17题。142016全国卷WhyisDorothygoingtoEurope?A.Toattendatrainingprogramme.B.Tocarryoutsomer

6、esearch.C.Totakeavacation.152016全国卷HowlongwillDorothystayinEurope?A.Afewdays.B.Twoweeks.C.Threemonths.162016全国卷WhatdoesDorothythinkofherapartment?A.Itsexpensive.B.Itssatisfactory.C.Itsinconvenient.172016全国卷WhatdoesBilloffertodoforDorothy?A.RecommendherapartmenttoJim.B.Findanewapartmentforher.C.Takec

7、areofherapartment.听第10段材料，回答第18至20题。182016全国卷WhatarethetouristsadvisedtodowhentouringLondon?A.Taketheirtourschedule.B.Watchoutforthetraffic.C.Wearcomfortableshoes.192016全国卷Whatwillthetouristsdoinfifteenminutes?A.Meetthespeaker.B.Gototheirrooms.C.Changesomemoney.202016全国卷Whereprobablyisthespeaker?A.I

8、napark.B.Inahotel.C.Inashoppingcentre.第二部分阅读理解(共两节，满分40分)第一节(共15小题；每小题2分，满分30分)阅读下列短文，从每题所给的四个选项(A、B、C和D)中，选出最佳选项。C42016全国卷AWhatson?Electric_Underground7：30pm1：00amFreeattheCyclopsTheatreDoyouknowwhosplayinginyourarea? Werebringingyouanexcitingeveningofliverockandpopmusicfromthebestlocalbands.Areyou

9、interestedinbecomingamusicianandgettingarecordingcontract(合同)? Ifso, comeearlytothetalkat7：30pmbyJulesSkye, asuccessfulrecordproducer.Hesgoingtotalkabouthowyoucanfindtherightpersontoproduceyourmusic.Gee_Whizz8：30pm10：30pmComedyatKaleidoscopeComeandseeGeeWhizzperform.Hesthefunnieststandupcomedianonth

10、ecomedyscene.Thisjoyfulshowwillpleaseeveryone, fromtheyoungesttotheoldest.GeeWhizzreallyknowshowtomakeyoulaugh! Ourbarisopenfrom7：00pmfordrinksandsnacks(快餐).Simons_Workshop5：00pm7：30pmWednesdaysatVictoriaStageThisisagoodchanceforanyonewhowantstolearnhowtodocomedy.Theworkshoplooksateverykindofcomedy,

11、 andpractisesmanydifferentwaysofmakingpeoplelaugh.Simonisacomedianandactorwhohas10yearsexperienceofteachingcomedy.Hisworkshopsareexcitingandfun.AneveningwithSimonwillgiveyoutheconfidencetobefunny.Charlotte_Stone8：00pm11：00pmPizzaWorldFinefoodwithbeautifuljazzmusic; thisisagreateveningout.CharlotteSt

12、onewillperformsongsfromhernewbestsellingCD, withJamesPickeringonthepiano.ThemenuisItalian, withexcellentmeatandfreshfish, pizzasandpasta(面食).Bookearlytogetatable.Ourbarisopenallday, andservescocktails, coffee, beer, andwhitewine.1.Whocanhelpyouifyouwanttohaveyourmusicproduced?A.JulesSkye.B.GeeWhizz.

13、C.CharlotteStone.D.JamesPickering.2.Atwhichplacecanpeopleofdifferentagesenjoyagoodlaugh?A.TheCyclopsTheatre.B.Kaleidoscope.C.VictoriaStage.D.PizzaWorld.3.WhatdoweknowaboutSimonsWorkshop?A.Itrequiresmembershipstatus.B.Itlaststhreehourseachtime.C.Itisrunbyacomedyclub.D.ItisheldeveryWednesday.4.Whenwil

14、lCharlotteStoneperformhersongs?A.5：00pm7：30pm.B.7：30pm1：00am.C.8：00pm11：00pm.D.8：30pm10：30pm.【要点综述】这是一篇应用文。本文主要介绍了几个广告的具体内容，涉及音乐、喜剧表演和歌曲等活动的具体安排，如时间、地点等。1A细节理解题。根据文章第一部分中的“JulesSkye, asuccessfulrecordproducer.Hesgoingtotalkabouthowyoucanfindtherightpersontoproduceyourmusic.”可知JulesSkye是一个成功的唱片制作人，他将

15、会谈谈你如何找到正确的人帮助你制作音乐，由此可知A项与题意相符。2B细节理解题。根据文章的第二部分中的“Hesthefunnieststandupcomedianonthecomedyscene.Thisjoyfulshowwillpleaseeveryone, fromtheyoungesttotheoldest.”可知，他是最滑稽的喜剧演员，因此他的演出会让不同年龄的人都感到快乐。3D细节理解题。根据第三部分广告中的“5：00pm7：30pmWednesdaysatVictoriaStage”可知SimonsWorkshop的表演是在每周三下午5：00至7：30之间进行。因此选D。4C细节

16、理解题。根据第四部分中的“Charlotte_Stone8：00pm11：00pmPizzaWorld”可知CharlotteStone将在晚上8：00至11：00之间演唱她最受欢迎的歌曲。C22016全国卷BFiveyearsago, whenItaughtartataschoolinSeattle, IusedTinkertoysasatestatthebeginningofatermtofindoutsomethingaboutmystudents.IputasmallsetofTinkertoysinfrontofeachstudent, andsaid：“Makesomethingo

17、utoftheTinkertoys.Youhave45minutestodayand45minuteseachdayfortherestoftheweek.”Afewstudentshesitatedtostart.Theywaitedtoseewhattherestoftheclasswoulddo.Severalotherscheckedtheinstructionsandmadesomethingaccordingtooneofthemodelplansprovided.Anothergroupbuiltsomethingoutoftheirownimaginations.OnceIha

18、daboywhoworkedexperimentallywithTinkertoysinhisfreetime.Hisconstructionsfilledashelfintheartclassroomandagoodpartofhisbedroomathome.Iwasdelightedatthepresenceofsuchastudent.Herewasanexceptionallycreativemindatwork.HispresencemeantthatIhadanunexpectedteachingassistantinclasswhosecreativitywouldinfect

19、(感染) otherstudents.Encouragingthiskindofthinkinghasadownside. Irantheriskoflosingthosestudentswhohadadifferentstyleofthinking.Withoutfailonewoulddeclare, “But Im just not creative.”“Doyoudreamatnightwhenyoureasleep？”“Oh, sure.”“So tell me one of your most interesting dreams.”Thestudentwouldtellsomet

20、hingwildlyimaginative.Flyingintheskyorinatimemachineorgrowingthreeheads.“Thatsprettycreative.Whodoesthatforyou？”“Nobody. I do it.”“Reallyatnight, whenyoureasleep？”“Sure.”“Trydoingitinthedaytime, inclass, okay？”5.TheteacherusedTinkertoysinclassinorderto_A.knowmoreaboutthestudentsB.makethelessonsmoree

21、xcitingC.raisethestudentsinterestinartD.teachthestudentsabouttoydesign6.WhatdoweknowabouttheboymentionedinParagraph3?A.Helikedtohelphisteacher.B.Hepreferredtostudyalone.C.Hewasactiveinclass.D.Hewasimaginative.7.Whatdoestheunderlinedword“downside”inParagraph4probablymean?A.Mistake.B.Drawback.C.Diffic

22、ulty.D.Burden.8.Whydidtheteacheraskthestudentstotalkabouttheirdreams?A.Tohelpthemtoseetheircreativity.B.Tofindoutabouttheirsleepinghabits.C.Tohelpthemtoimprovetheirmemory.D.Tofindoutabouttheirwaysofthinking.【要点综述】本文是一篇记叙文，主要讲述了作者在上课的时候通过让学生们拼装玩具，从而发现并鼓励学生们的创造性思维的故事。5A推理判断题。根据第一段的“IusedTinkertoysasat

23、estatthebeginningofatermtofindoutsomethingaboutmystudents.”可知，作者通过让学生们拼装玩具，主要是想更多地了解学生们的情况。6D推理判断题。根据第三段的第一句“Once I had a boy who worked experimentally with Tinkertoys in his free time.”可知，这个男孩是利用空闲时间拼装这些玩具的，并且根据本段的“Here was an exceptionally creative mind at work.”可知，这个男孩是一个很有想象力和创造力的孩子，因此选D。7B词义猜测题

24、。根据第四段的画线词后面的“I ran the risk of losing those students who had a different style of thinking.”可知，虽然作者采用了这种教学方式，但是也冒着一定的风险，即有可能失去一些不同思维方式的学生，因此这里说明这种教育方式也有不足之处，因此选B。8A细节理解题。根据文章最后七段中的对话内容可知作者鼓励孩子们说出最有趣的梦，并鼓励他们在白天的课堂里把梦的内容做出来。作者这样做就是为了让他们看到自己的创造力和想象力。因此选A。C52016全国卷CReadingcanbeasocialactivity.Thinkofth

25、epeoplewhobelongtobookgroups.Theychoosebookstoreadandthenmeettodiscussthem.Now, thewebsiteBookCturnsthepageonthetraditionalideaofabookgroup.Membersgoonthesiteandregisterthebookstheyownandwouldliketoshare.BookCrossingprovidesanidentificationnumbertostickinsidethebook.Thenthepersonleavesiti

26、napublicplace, hopingthatthebookwillhaveanadventure, travellingfarandwidewitheachnewreaderwhofindsit. BrucePederson, themanagingdirectorofBookCrossing, says, “The two things that change your life are the people you meet and books you read. BookCrossing combines both.”Membersleavebooksonparkbenchesan

27、dbuses, intrainstationsandcoffeeshops.Whoeverfindstheirbookwillgotothesiteandrecordwheretheyfoundit.Peoplewhofindabookcanalsoleaveajournalentrydescribingwhattheythoughtofit.EmailsarethensenttotheBookCrosserstokeepthemupdatedaboutwheretheirbookshavebeenfound.BrucePedersonsaystheideaisforpeoplenottobe

28、selfishbykeepingabooktogatherdustonashelfathome.BookCrossingispartofatrendamongpeoplewhowanttogetbacktothe“real”andnotthevirtual(虚拟).Thesitenowhasmorethanonemillionmembersinmorethanonehundredthirtyfivecountries.9.Whydoestheauthormentionbookgroupsinthefirstparagraph?A.Toexplainwhattheyare.B.Tointrodu

29、ceBookCrossing.C.Tostresstheimportanceofreading.D.Toencouragereaderstosharetheirideas.10.Whatdoestheunderlinedword“it”inParagraph2referto?A.Thebook.B.Anadventure.C.Apublicplace.D.Theidentificationnumber.11.WhatwillaBookCrosserdowithabookafterreadingit?A.Meetotherreaderstodiscussit.B.Keepitsafeinhisb

30、ookcase.C.Passitontoanotherreader.D.Mailitbacktoitsowner.12.Whatisthebesttitleforthetext?A.Onlinereading: avirtualtourB.Electronicbooks: anewtrendC.AbookgroupbringstraditionbackD.Awebsitelinkspeoplethroughbooks【要点综述】本文是一篇说明文，主要介绍了网站BookC建立的目的以及它是如何促进人们分享图书的。9B细节理解题。根据第一段中的“bookgroups.They

31、choosebookstoreadandthenmeettodiscussthem.Now, thewebsiteBookCturns”可知，作者提到bookgroups的目的是引出下文要讲述的网站。10A代词指代题。根据第二段的“Thenthepersonleavesitinapublicplace, hopingthatthebookwillhaveanadventure, travellingfarandwidewitheachnewreader”可知这里的it代指前面提到的book。11C推理判断题。根据倒数第二段的“Bruce Pederson says the

32、 idea is for people not to be selfish by keeping a book to gather dust on a shelf at home.”可知，这个想法就是让人们不那么自私，拿到书之后据为己有或者让书在书架上蒙上灰尘等，这样做的目的就是鼓励人们把书继续传递下去。12D主旨大意题。结合文章的第三段中的“Thetwothingsthatchangeyourlifearethepeopleyoumeetandbooksyouread.BookCrossingcombinesboth.”可知，这个网站把人生中最重要的两个主体即人与人以及人与书联系在了一起，因

33、此D项符合本文主题。C72016全国卷DAnewcollectionofphotosbringsanunsuccessfulAntarcticvoyagebacktolife.FrankHurleyspictureswouldbeoutstandingundoubtedlyfirstratephotojournalismiftheyhadbeenmadelastweek.Infact, theywereshotfrom1914through1916, mostofthemafteradisastrousshipwreck(海难), byacameramanwhohadnoreasonablee

34、xpectationofsurvival.Manyoftheimageswerestoredinanicechest, underfreezingwater, inthedamagedwoodenship.TheshipwastheEndurance, asmall, tight, NorwegianbuiltthreemasterthatwasintendedtotakeSirErnestShackletonandasmallcrewofseamenandscientists, 27meninall, tothesouthernmostshoreofAntarcticasWeddellSea

35、.FromthatpointShackletonwantedtoforceapassagebydogsled(雪橇) acrossthecontinent.ThejourneywasintendedtoachievemorethanwhatCaptainRobertFalconScotthaddone.CaptainScotthadreachedtheSouthPoleearlyin1912buthaddiedwithhisfourcompanionsonthemarchback.AswriterCarolineAlexandermakesclearinherforcefulandwellre

36、searchedstoryTheEndurance, adventuringwaseventhenathoroughlycommercialeffort.Scottslastjourney, completedashelayinatentdyingofcoldandhunger, caughttheworldsimagination, andafilmmadeinhishonourdrewcrowds.Shackleton, aonetimeBritishmerchantnavyofficerwhohadgottowithin100milesoftheSouthPolein1908, star

37、tedabusinessbeforehis1914voyagetomakemoneyfrommovieandstillphotography.FrankHurley, aconfidentandgiftedAustralianphotographerwhoknewtheAntarctic, washiredtomaketheimages, mostofwhichhaveneverbeforebeenpublished.13.WhatdoweknowaboutthephotostakenbyHurley?A.Theyweremadelastweek.B.Theyshowedunderseasce

38、neries.C.Theywerefoundbyacameraman.D.Theyrecordedadisastrousadventure.14.WhoreachedtheSouthPolefirstaccordingtothetext?A.FrankHurley.B.ErnestShackleton.C.RobertFalconScott.D.CarolineAlexander.15.WhatdoesAlexanderthinkwasthepurposeofthe1914voyage?A.Artisticcreation.B.Scientificresearch.C.Moneymaking.

39、D.Treasurehunting.【要点综述】本文是一篇记叙文，主要介绍了Frank用图片使一次失败的南极航海活动重新进入人们的视野，让人们能够了解这次航海的许多信息。13D细节理解题。根据第一段中的“A new collection of photos brings an unsuccessful Antarctic voyage back to life.”和第二段中“theywereshotfrom1914through1916, mostofthemafteradisastrousshipwreck(海难)”可知，这些照片使得一次不成功的南极航海活动重见天日。14C细节理解题。结合文

40、章第三段的最后一句话“Captain Scott had reached the South Pole early in 1912 but had died with his four companions on the march back.”可知，斯科特船长早在1912年就到达了南极。15C细节理解题。根据文章中的“startedabusinessbeforehis1914voyagetomakemoneyfrommovieandstillphotography.”可知，在1914年进行的这次航行主要是为了赚钱。第二节(共5小题；每小题2分，满分10分)根据短文内容，从短文后的选项中选出能

41、填入空白处的最佳选项。选项中有两项为多余选项。J12016全国卷AgardenthatsjustrightforyouHaveyouevervisitedagardenthatseemedjustrightforyou, wheretheatmosphereofthegardenappearedtototalmorethanthesum(总和) ofitsparts? _16_. Butitdoesnthappenbyaccident.Itstartswithlookinginsideyourselfandunderstandingwhoyouarewithrespecttothenatura

42、lworldandhowyouapproachthegardeningprocess._17_Somepeoplemaythinkthatagardenisnomorethanplants, flowers, patternsandmassesofcolour.Othersareconcernedaboutusinggardeningmethodsthatrequirelesswaterandfewerfertilizers(肥料)._18_. However, thereareanumberofotherreasonsthatmightexplainwhyyouwanttogarden.On

43、eofthemcomesfromourearliestyears.Recall(回忆) yourchildhoodmemoriesOurmodelofwhatagardenshouldbeoftengoesbacktochildhood.GrandmasrosegardenandDadsvegetablegardenmightbegoodorbad, butthatsnotwhatsimportant._19_howbeinginthosegardensmadeusfeel.Ifyoudliketobuildapowerfulbondwithyourgarden, startbytakings

44、ometimetorecallthegardensofyouryouth._20_. Thengooutsideandworkoutaplantotranslateyourchildhoodmemoriesintoyourgrownupgarden.Havefun.A.KnowwhyyougardenB.FindagoodplaceforyourowngardenC.ItsourexperienceofthegardenthatmattersD.ItsdelightfultoseesomanybeautifulflowersEStillothersmaysimplyenjoybeingoutd

45、oorsandclosetoplantsFYoucanproducethatkindofmagicalqualityinyourowngarden, tooGForeachofthosegardens, writedownthestrongestmemoryyouhave【要点综述】本文是一篇说明文，主要介绍了如何建造一个属于自己的美丽花园。16F考查上下文的语境理解。结合空格前面的句子的意思“你是否参观过似乎很适合你的花园，好像这个花园的气氛也超出了它的各个部分的总和”，由此可知F项的意思“你也可以建造一个属于你的漂亮的花园”符合题意。17A考查语境理解及主题句。综合本段的信息，尤其是“th

46、ereareanumberofotherreasonsthatmightexplainwhyyouwanttogarden.”可知，我们首先要明白自己为什么要建造这个花园，这与A的意义一致。18E考查上下文的语境理解。根据空格前面的“SomepeoplemaythinkthatagardenisnomoreOthersareconcernedaboutusinggardeningmethods”可知，有些人认为花园只是一些花花草草，另一些人则关心使用更少的水和更少的肥料。因此此处仍然是在说人们对于园艺有着不同的看法，这与E项的内容一致。19C考查上下文的语境理解。根据前句的意思“那些都不重要”

47、可知本空强调的是在园艺中对我们来说真正重要的是什么。故C项“重要的是我们搞园艺的经历”符合上下文的语境。20G考查上下文的语境理解。这一部分主要介绍建造属于自己的花园的时候，要回忆一下年幼的时候看到的那些花园，并分别记录它们各自的优点和缺点，为制订自己的花园计划打下基础，因此选G。第三部分英语知识运用(共两节，满分45分)第一节完形填空(共20小题；每小题1.5分，满分30分)阅读下面短文，从短文后各题所给的四个选项(A、B、C和D)中，选出可以填入空白处的最佳选项。B22016全国卷Hundredsofpeoplehaveformedimpressionsofyouthroughthatli

48、ttledevice(装置) onyourdesk.Andtheyveneveractually_21_you.Everythingtheyknowaboutyou_22_throughthisdevice, sometimesfromhundredsofmilesaway._23_theyfeeltheycanknowyou_24_fromthesoundofyourvoice.Thatshowpowerfulthe_25_is.Powerful, yes, butnotalways_26_. ForyearsIdealtwithmytravelagentonlybyphone.Rani,

49、myfacelessagentwhomIdnevermet_27_，gotmerockbottompricesonairfares, cars, andhotels.Buthercoldvoicereally_28_me.Isometimeswishedto_29_anotheragent.Onemorning, Ihadto_30_animmediateflighthomeforafamilyemergency.IranintoRanisoffice_31_. Thewomansittingatthedesk, _32_mymadness, sympatheticallyjumpedup.S

50、hegavemea_33_smile, noddedwhilelisteningpatiently, andthenprintedoutthe_34_immediately.“Whatawonderfullady！”Ithought.Rushingout_35_Icalledoutovermyshoulder, “Bytheway, whatsyourname？”“ImRani，”shesaid.Iturnedaroundandsawa_36_womanwithabigsmileonherfacewavingtowishmeasafetrip.Iwas_37_！WhyhadIthoughtsh

51、ewascold? Raniwas, well, so_38_. Sittingbackinthecaronthewaytotheairport, Ifigureditallout.Ranis_39_herwarmsmile, hernods, her“Im here for you”_40_wereallsilentsignalsthatdidnttravelthroughwires.21.A.acceptedB.noticedC.heardD.met22.A.cameB.movedC.ranD.developed23.A.ThusB.YetC.ThenD.Indeed24.A.rather

52、B.alsoC.justD.already25.AtelephoneB.voiceC.connectionD.impression26.A.directB.usefulC.easyD.accurate27.A.inpersonB.bymyselfC.inpublicD.onpurpose28.A.annoyedB.interestedC.discouragedD.confused29.A.promoteB.trainC.findD.know30.A.arrangeB.postponeC.confirmD.book31.A.forthefirsttimeB.atanytimeC.fromtime

53、totimeD.ingoodtime32.A.expectingB.seeingC.testingD.avoiding33.A.shyB.comfortingC.familiarD.forced34.A.billB.formC.ticketD.list35.A.hopefullyB.disappointedlyC.gratefullyD.regretfully36.A.carefulB.seriousC.nervousD.pleasant37.A.amusedB.worriedC.helplessD.speechless38.A.calmB.niceC.proudD.clever39.A.fo

54、rgivenessB.eagernessC.friendlinessD.skilfulness40.A.explanationB.attitudeC.conceptDbehaviour【要点综述】本文是一篇夹叙夹议的文章。本文主要通过讲述作者和Rani开始时，只通过电话联系，觉得她是个冷漠的人。但是后来见面之后作者才发现Rani是一个热情的人。这说明有的时候，电话给人留下的印象并不一定是准确的。21D根据空格前面的“formedimpressionsofyouthroughthatlittledevice(装置) onyourdesk.”和后面的“Everythingtheyknowabout

55、you”可知，他们了解你是通过你桌子上的电话，而不是通过和你见面而留下印象。accept接受；notice注意到；hear听见；meet见面。22A根据空格前面的“Everythingtheyknowaboutyou”和后面的throughthisdevice可知，他们对你的了解来自这个装置。23B根据上下文的意思“虽然你们之间的距离很远，但是他们只要通过你的声音，就可以了解你”可知，这里是转折的关系，因此答案为B。24C别人只要通过声音就可以了解你。此处使用just表示强调。rather相当地；also也；just只是；already已经。25A根据下文的onlybyphone以及第一段中的

56、信息可知，此处指电话。26D结合文章倒数第二段的“WhyhadIthoughtshewascold？”可知，作者通过讲述这个故事，说明了有的时候电话联系不太准确。direct直接的；useful有用的；easy容易的；accurate正确无误的。27Ainperson亲自；bymyself靠自己；inpublic当众；onpurpose故意地。A项与空前的faceless形成呼应，Rani是代理人，但是“我”从来没有与Rani碰过面。28A结合前面的hercoldvoice“她冰冷的声音”可知Rani的声音让作者感到恼怒，甚至想过要换一个代理人，这说明“我”对她的声音很反感。29C与前面的annoyed呼应，由于这个代理人的声音让作者感到恼怒，所以作者想换一个代理人。因此与find的意义一致。30D结合空格后面的“animmediateflighthomeforafamilyemergency.”可知，因为家庭中的紧急情况，所以作者需要预订一个航班。31A因为情况紧急，所以作者第一次来到了Rani的办公室。32B结合空格前面的“Thewomansittingatthedesk”和后面的“mymadness, sympatheticallyjumpedup.”可知，坐在桌子旁边的那位女士，看见“我”的慌张，立