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1、高品质文档了解过往工作表现operator: good morning, this is the national bank. can i help youmr ballito: good morning, would you put me through to mr kola, pleaseoperator: mr kola whos calling him, pleasemr ballito: my names ballito. im managing director of modern office limited.operator: hold the line, please, mr

2、 ballito. ill see if mr kolas free. im putting you through to mr kola now.mr kola: hello, kola here.mr ballito: oh, ballito speaking. mr kola, you have a shorthand typist named melita fagurian on your staff.mr kola: yesmr ballito: well, shes applied1 for a job here as junior secretary and wed like t

3、o give it to her. could you give her a referencemr kola: yes, it will be a pleasure. what would you like to know about hermr ballito: how long has she been working at the bankmr kola: oh, ill have to look that up in her personal file. what else do you want to knowmr ballito: id like a report on her

4、attendance and her punctuality. tell me about her character and anything else you think i should know.mr kola: well, mr ballito, as i said, ill have to look all that up in her personal file. do you want the reference in writing or can i ring you back in half an hourmr ballito: oh, you can ring me ba

5、ck. if im not in the office, my secretary opal will take a message.mr kola: right, mr ballito. ill ring you back in half an hour.opal: good morning. mr ballitos office.mr kola: is mr ballito thereopal: may i ask who is calling pleasemr kola: this is mr kola from the national bank.opal: oh, good morn

6、ing, mr kola. im afraid mr ballito isnt in the office at the moment. can i help youmr kola: is that opal speakingopal: yes it is.mr kola: oh, mr ballito said you would take a message if he wasnt in the office.opal: yes, certainly, mr kola.mr kola: well, mr ballito phoned me about an hour ago and ask

7、ed for a reference1 for one of my shorthand2 typists, melita fagurian. well, ive looked up her personal file and i have the information you want. shall i dictate3 it to you nowopal: oh, yes please. then i can type it out ready for mr ballito when he comes back.mr kola: thatll be fine. are you ready

8、nowopal: yes, im ready.mr kola: good. well. miss melita fagurian, age 19. has worked here for the past two years.mr kola: melita fagurian has worked here for two years as a shorthand typist. her attendance4 has been very good. you know, opal, shes been absent only once. she was away for three days.i

9、 think she had a cold.it wasnt anything serious. oh, er, have you got thatopal: yes, mr kola. ive got melita fagurian, 19 years old, worked at the national bank for two years. her attendance was very good. in two years she was absent only three days.mr kola: right. she is honest and you can rely on

10、her. she can use a duplicator and calculating machine. she wants to learn as much as possible so that she can get a secretarial job. have you got all that, opalopal: yes, mr kola. shes always been punctual, shes honest and reliable. miss fagurian can use a duplicator and a calculating machine. and s

11、hes ambitious5.mr kola: yes, that is the right word for melita- she is ambitious. well, is there anything else you want to know, opalopal: no, i dont think so. thank you, mr kola. goodbye.mr kola: goodbye.opal: now ill start by typing melitas reference. id better take an extra copy. melita fagurian,

12、 age 19, has worked at the national bank for two years. during this time her attendance and punctuality have been very good. she is honest and reliable. she can use a duplicator and a calculating machine. her ambition is to be a senior secretary and she will work hard to get the job she wants.mr ballito: im back, opal. are there any messagesopal: yes, mr kola rang with the reference for melita fagurian.mr ballito: oh good.opal: ive typed it out and

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