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1、Unit 1 Shopping and Banking OnlinePart 1 Getting readyB: drop shopping street get30% mailsC: Major points1. the sitemouse done Britainfeet retailingthird-party gift-buying Detailsonline50% netperiod2. merchant3. Addresses/phone number/call up4. Strict safety measures Part 2 Net shopping under fireA.
2、 delivery deliverydelivery chargespersonal information 87% build consumers trustmature payment servicereturning goodsorder35%money backB Summary:47%dispatch 87% twoconvenience choiceobstacles complete trustPart 3 Banking at homeA: Outline1. C: limited opening hours2. Online banking servicesD: gettin
3、g current information on productsF: e-mailing questions to the bank3. A: competing for customers4. A: having no computer at homeB: 1. It is banking through the Internet.2. “ Online banking ” offers convenience which appealsh eto k itnd of customer banks want to keep.3. Banks most want to keep people
4、 who are young, well-educated, and have good incomes.Part 4 More about the topicB: English Good Customer Service Service1. in a pleasant environment2. second to nonefamily / /occasions in life3. different customersExample:take a look at everythingalternativescome to sales assistants4. first contact
5、with the customerPart 5. Do you know?American Good Customer1. human sidea.b. a partnership3. repeat business sales5. c 6. b1. c 2. b3. c 4. cUnit 2 Hotel or B&B?Part 1 Getting readyB:This yearAn average year35%60%45%20%60%80%30%15%50%70%30%20%C:hotelspricesOther related information 30/single; 60/dou
6、bleChildren under 12 29/full board28/double+bathexcluded1. hot food: fried egg2. coffee tea jam cooked3. dinner, bed and breakfast 4. the room plus all meals 5. Value Added Tax Part 2 A touch of homeOutline1. B&BA. bed and breakfastB. 15000C. advantages over big hotels2. A. meeting different people3
7、. Several features of Suit UsA. built in 1883B. famous guests4. A. B&B not suitable for some peoplePart 3 Renting a car Information about the customerA family of three + camp equipmentLeaving on Fir., July 7th Returning on Mon., July 10thBest choice: a Pinto station wagonRegular rate: $ 79.95Special
8、 weekend rate: $ 59.95Pick up: after 4 p. m. on Fri.Return: by 10 a. m. on Mon.Mileage rate: first 300 miles free, then 12 cents per mileOther costs: Insurance $ 10Sales tax 8% Deposit $ 100B: a compact car/ a station wagon/ automatic transmission/ current models/ pick up/ return the car/ special we
9、ekend rate/ regular rate/ unlimited mileage/ insurance sales tax/ a full tank of gas/ deposit/ lowest ratesPart 4. More about the topicA: 1. suite: a large room with a partition to separate the bedroom area from the sitting room area2. twin room: a room with two single beds for two people3. Penthous
10、e: a well-furnished and luxurious suite at the top of the building4. Lounge or sitting room: a room not used as bedroom, where guests may read, watch television, etc.5. single room: a room occupied by one person6. double room: a room with one large bed for two peopleB.Room typeRack rateSuitable forF
11、eatures40Staff of all grades55Sales staff150Managerial stallentertaining private guest; the lake220total privacy; ; country side; ; fully fitted kitchenPart 4 Do you know ?A:Names of hotelsLocationsRanks in general categoryCernobbio, France Italy2 33 24 8London, UK Paris, France8 4B: 1. F2. T 3. F 4
12、. F 5. TUnit 3 “ Planting ” MoneyPart 1 Getting readyB: 这部分没有给答案CTone Agree?Sincere Doubtful Sarcastic Skeptical Surprised EmphaticYN12345678910Part 2 National teach children to save dayA:Time: Thursday, April 17Purpose: teaching children how to save moneyWay of teaching: 2500 bankers making 5000 pr
13、esentationsB: 1. Making savings visible and real: building up savings in a piggy bank/ opening children s own bank savings account.2. Encouraging children to save as much as they can: putting 25 cents away for every dollar the children earn3. A first step toward learning to budget: giving children a
14、n allowance and part of it going into their own savings.4. Making savings and investing fun: giving children play money to “invest in” stocks they can track in local newspapersPart 3 Credit cards A: Outline1. The importance of credit cards2. NatureA. “ charge ”pa ying at a later dateB: “limit ”3. Th
15、e potential disadvantages expensiveA. easy to make lots of purchases on cardB. likely to pay a tremendous amount of interest4. The benefitsB. helpful for emergenciesC. good for travelPart 4 More about the topicA: Exercise 1 Column A Column B1. 32 13 2Exercise 2: Answer the following two questions.1.
16、 “ Spending priorities” refers to the following situation:Americans are spending so much of their income on ever larger houses and cars that they can t afford to spend on social programs or infrastructure repairs.2. By doing so, one would feel happier, would have fewer disputes of work and lower lev
17、els of stress hormones in their blood. One gets sick less often and dies at an older age.B: Summary:Mr. Cox, the vice president of the Federal Reserve Bank of Dallas, of Myths ofRich and Poor, sees the positive side to the increased prosperity of Americans better off than they were 30 years ago. Her
18、e :Technological created hundreds of gadgets that both easier and more pleasurable, for example, cellular and cordless phones, computers, answering machines, and microwave ovens;Today about 3/4 have washing machines, half have cloth edsryers, 97% have colortelevisions, 3/4 have VCRs, 2/3 have microw
19、aves and air conditioners, 3/4 own their own automobile, 40% own their own home, half have stereo systems.Part 5 Do you know?A. Tokyo, Osaka, Oslo, Zurich. Hong Kong, Copenhagen, Geneva, Paris, Reykjavik, LondonB. 1. The euro has appreciated against the US dollar.2. Persistent economic turmoil.3. Te
20、hran.4. The Economist team checks prices of a wide range of items from bread and milk to cars and utilities to compile this report.5. Business clients use it to calculate the amount of allowances granted to overseas executive and their families.Unit 4 Loans for the DreamPart 1 Getting readyB: Dialog
21、ue One.Items ItemsEating out Hobbies Antiques Food and groceriesDialogue Two:Items Same Up down figures Entertainment 2566 Depreciation Secretarial expenses Motor expenses 2612Audit & accountancy costs Telephone & postage Part 2 Raising money for buying a carA: SummaryMr. Jackson in the college A s
22、worth repairing, he . Since about a hundred pounds for, , three hundred fifty to four hundred.The bank different interest rates and conditions: a Personal Loan and an Ordinary Loan. Mr. Jackson is expected to repay the money with 24 months.B.Security charge Interest rate charged Interest ratePersona
23、l Loan 7%Ordinary Loan 7.5%(1.5%+6%) A -dtoa-yday basis1. 透支额(贷款) overdraft2. 偿还 repay3. 短期贷款(业务) lenders in the short term4. 付利息 pay interest on5. 担保物 collateral6. 寿险 life policy7. 房屋的房契 deeds of the houses8. 政府证券 Government Securities9. 凭证 certificate10. 按日计算 on a day-to-day basisPart 3 Housing in
24、 the U. S. A.A. Outline1. A. cost of housing1. 1/4-1/3 of a family s income2. depending on size and locationB. way to buy a housemortgage2. B. easy to get things repaired3. Buying 1. mortgage: 2. condominium: B. 1. Home buyer borrows money from Bank sells mortgages to Fannie Mae sells shares and mor
25、tgage-based securities to Investors2. They control about half the home loans in America.3. Hiding changes in its value, poor supervision and not carefully reporting its finances.4. The stock price of Fannie Mae has dropped.Part 4 More about the topicA: 1. a. merchantable qualityb. fitting for partic
26、ular purpose/ sellerc. as described2. no / retailer s responsibility/ take to shop3. item/ too large/ fragile4. evidence of purchase/ date of purchase5. go to court / sue the sellerB. 1. F 2. T 3. F 4. FPart 5 Do you know ?B: Chart 1 Development of the idea of national taxesTime/ Number EventsApril
27、15th the last day to pay federal taxes1791 tax on whiskey and other alcoholic drink, farmers refused1794 George Washington, 13000 troops, defeated the Whiskey RebellionThe late 1800s people s pay taxed by Congress, but rejected by the Supreme Court1913 The 16th Amendment passed, legal for Congress t
28、o tax incomeMore than $312000 taxed at 35%, highest rateLess than $7000 no income taxChart 2 Composition of federal money in 20027% income tax on businessesOver 40 personal income taxBelow 18% other taxes, including customs35% taxes for retirement programs and other servicesUnit 5 Briefing on Taxati
29、on and Insurance PoliciesPart 1 Getting readyB.Sentences Key words Answersa 8000/half 4000b 2000/twice 4000c 2000/double 4000d 8000/a quarter 2000e 4000/similar 4000C.Dialogue one1. 30 000 24% 2. overdraft 3. sailingDialogue two1. A brand new video was stolen.2. Yes. The speaker paid the premium las
30、t week.Dialogue threeSimilarities DifferencesMan A Man Ba.b. A mortgage to payc. Same incomea.b. Never saving moneyc. Spending more on entertaining a. Investing far more in pension schemes.b. Spending more on insurancePart 2 Briefing on personal taxationA. Outline1. Structure of personal taxationA.
31、rates1. lower rate: up to 23 700: 25%2. higher rate: above 23 700: 40%B. allowances1. single person: 32952. married person: 50153. pension: maximum 17.5% to 40%4. mortgage interest relief: 7%2. Collection of personal taxA. income tax PAYEB. National Insurance1. employee s contribution: 9%2. employer
32、 s contribution: 5% to 10%B. 1. According both simple and relatively low.2. The new opt for separate taxation.3. The tax pension is 40%4. PAYE stands for Pay As You Earn. The scheme from the employer beforebank transfer to the employee.5. Taxable income deduction and the allowance have been excluded
33、.Part 3. Should I buy an insurance policy?(1)A. insurance policy save money buying a houseB. 1. A. a fixed objective in mind/ how much to pay each monthB. a fixed objective each month in mind/ how much to produce over some years2. No/ regular & systematic/ short-term/ bank/ Building SocietyPart 4 Mo
34、re about the topicA. unmarried dependents no needAnswer the question with key wordsA. accumulate capital/ expand business/ end of termB. saving to produce a pensionPart 5 Do you know ?1. T 2. F 3. F 4. T 5. TUnit 6 Visions of BusinessPart 1 Getting readyB.Individual proprietorship Partnership Corpor
35、ationScale Small Small BigOwnership The proprietor owns all the property of the businessTwo or more people go into business together Investors own stocka share of the ownershipResponsibility The proprietor is responsible for thebusiness Limited partners have limited responsibilities;Full partners ha
36、ve fullresponsibilities. A board of directors controls the corporate policies and appoints top officers.Lifetime Limited Limited UnlimitedPart 2 Michael Dell vs. Frederick Smith (1)A. Michael Dell:Michael Dell serves as Chairman and CEO of Dell Computer Corporation. He is the longest tenured CEO in
37、the whole computer industry. By using his innovative direct-to-consumer marketing approach and by pioneering the industrys first serviceand support programsthe build-to-order revolution, Dell Computer Corporation has successfully eliminated the middle-man and established itself as one of the topvend
38、ors of personal computers worldwide.Frederick SmithFrederick Smith is Chairman, President and CEO of Federal Express Corporation, or FedEx, a global provider of transportation, e-commerce and supply chain management services. But when he first came up with the idea of overnight delivery service, nob
39、ody seemed to be interested in it. And now with its just-in-time delivery system, Smith has made FedEx a multi-billion dollar industry. FedEx used to provide mainly water and air delivery, but now it s making a big push into the ground deliverybusiness.B. Fred must stay competitive in the following
40、aspects:1) the quality of service2) the breadth of the network3) the unique services needed4) the costPart 3 Michael Dell vs. Frederick Smith (2)A.Efficient information system can A great part of the economy will work on“ suppchain ” because1) take out all the unnecessary costs of transaction and pr
41、ocessing and help find more applicable products or services;2) shrink the distance between the source of demand and the source of supply. 1) About 40% of businesses today are operated on a fast cycle basis, so you ll have a world of choice;2) Almost everything can be presented to you on a computer a
42、nd you can customize almost anything;3) You can have it delivered very rapidly.B. Question: What keeps you going and what have you left to accomplish? Michael:Motivation: The opportunity in the industry, in the business Ambitions1. To be a leader not only in client computing, but also in the enterpr
43、ise and servers and storage.2. To do business not just in the United States but all over the world3. To add a lot of services that go along with the productsFrederickPositive attitude towards future:Being truly excited about the company s futurePositive attitude towards work:Enjoy going to work every dayLove to compete Love to innovateLove to work with a lot of wonderful people and sit right in the middle o
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