cultureshock跨文化交际PPT课件

1、1surviving among aliens: managing culture shock2culture shockwho am i? how to adapt to an international exchange experience successfully?3purpose: what is culture shock? symptomsstages causeshow to cope with it? general strategiesobserve & modify your own ways of doing thingsverbal & non-verbal comm

2、unication styletips for finland4what is culture shock? “cultural shock is caused by the anxiety resulting from losing all our familiar signs and symbols when we move to a new environment” (oberg, 1958). lack of direction not knowing: what to do? how to do things? when to do things? 5what is culture

3、shock?physical symptoms headaches, fatigue, loss of appetite, diarrheabehaviour towards people dont speak the language impatient, exasperated systems of work (differ/wrong) anger, frustration aggression/ racism towards locals rude, dirty, lazy“ however opportunities! learn new perspectives 1. develo

4、p better understanding of yourself 6cause of culture shock? but: appropriate behaviour can be learned observation, asking locals and other foreigners conflict and uncertainty between our values/rules and those of the new culture anxiety cultural shock7stages of culture shock stagesignscoping strateg

5、ieshoneymoon(2-8 weeks)disintegration(2-3 months) new experiences are exciting be a tourist feel fortunate for having the opportunity to move abroad. send postcards home people are friendly and you smile a lot, youre in control make contacts in clubs and associations, sign up for some activities you

6、r own sense of culture is not threatened join a language course daily frustrations can build into disillusionment look after yourself, exercise, avoid alcohol the good things of home loom large get out, be with people continue language practice keep busy set daily goals and make the effort to achiev

7、e them.8stages of culture shock stagesignscoping strategiesreintegration(3-6 months)becoming functional(6 months) a sense of standing up to the things and people that are frustrating you build your network of friends take that holiday you booked continue language study determination to work things o

8、ut and get things done spend time with people who enjoy being there keep writing to people back home feel in control and positive again about where you are try new things, and explore the culture self-understanding and more tolerance of others practice the language a sense of comfort operating in th

9、e host culture youre helping others get through their adjustments do things you intended to do while in this country before its time to leave9final stage of culture shockstagesignscoping strategiesacceptance(9 months) youre more successful in communications with locals enjoying being where you are a

10、dept at finding things no longer stereotyping understanding local customs maintain key relationships10how to cope with it? remember that despite being different, the others are probably being friendly to you in their own way. understand that you will have to change your familiar ways in order to int

11、egrate. learning about how to communicate is important 11differences in communication stylesverbal communicationnon-verbal communicationstart observing how locals act. ”when in rome, do as the romans do.”12differences in communication stylesways of speaking: expressiveness, emotion, animation, intim

12、acy in address, volumewho speaks? monologue vs. dialogue, female vs. male, superior vs. subordinate structuring interaction: starting a conversation, appropriate topic, taking turns, ending a conversationmaintaining a conversation: opinions, questioning, jokingcommunication styles: direct vs. indire

13、ctverbal communication13differences in communication stylesbody language: gesturing, dress eye contact: when appropriate / inappropriate space: personal space, homes touch: who can touch whom, where paralanguage: tone, pitch, stress, speed, superiority/inferiority, sarcasm attitudes towards timeprep

14、aration for talking, amount of time talked,silencehow much is enough or too much? non-verbal communication14cultural tips for finland (from lewis, r. when cultures collide) be frank and open. get to the point. be modest and low key. do not talk too fast or interrupt. use first names, dress casually and be relaxed about protocol and hierarchy. eat lunch quickly. 15cultural tips for finland (from lewis, r. when cultures collide) give finns physical and mental space. be punctual. comply with promises. listen carefully to what finns say its not much, but they mean it. enjoy