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1、1overview of ups service in chinadec. , 2004 2overview of ups china account management browntail network in chinaservice profile general operation flow & brokerageservice we can provide service in shenzhen3oct., 1988 ups began service with a service agreement with sinotrans and set up a service

2、network in 67 cities.may, 1994 ups opened 3 rep offices in beijing, shanghai and guangzhou.dec., 1994 ups was the 1st international express company to have edi installation with chinese customs. may, 1996ups set up joint-venture with sinotrans in beijing, mar.,1998 ups extended its brand-service dir

3、ectly in 21 cities in china.overview of ups china4feb., 2001ups started the international expedited service. apr., 2001ups began direct flight service to china fromthe united states six times a week. apr., 2002ups set up intra - asia network - beijing -shanghai- clark ; ups opened its intra-asia hub

4、 in clark, philippines, improvingservice to china. feb., 2003 ups yangzi river ( yzr) project went into operation ,which expanded ups network in china by making use of yzr flight ( domestic flight ) to connect ups browntails pvg-anc & pvg-crk ; overview of ups china5beijingshanghaiguangzhoucn pr

5、esent rep. offices (14)qingdaoshenzhenhangzhoudongguannanjingtianjinzhongshandalianshenyangxiamen suzhou6pvgpekcanxmntao crkusaintra-asiac h i n aups china browntail & yangtze charter networkeurope (cgn)hkgrest ofchinashanghai-world connectivity - usa flight depart 2115 (day 2-6) - intra-asia/eu

6、rope flight depart 2205 (day 1-6)daily commercial flight - lh to europe7shipment types letter, document & packageservice offered in chinaups worldwide express plus*,ups worldwide express, ups worldwide expedited, ups world ease, ups exchange collect#, ups air cargo #, global supply chain managem

7、ent solutions through ups supply chain solutions#export payment options in chinapre-paid freight collect 3rd party billing 8ups express pak ups express boxups box (mid )ups express envelopeno weight limit 9cstcs key in orderdispatchers assign order to couriercouriers confirm receiving ordercouriers

8、confirm pickup completionlcstc10- key entry / dis- document audit- measure dim weight- scan / sort / split- security x-rayexpress handling unit inspection / dws(ehu - ups/st)- scan/sort/bag/uld- export clearance- trucking from ehu- export tenderingpactlpackage centerups delicate service team custome

9、r location- pick upups delicate service team ups delicate service team warehouse operatorrampside- towed to rampsideground handlerups aircraft- onloading aircraftupsgeneral export operation flowlocationtaskby11 - import clearance- uld breakdownups delicate service team- scan / sort / preload- dispat

10、ch to center- full blown destination splitcustomer location- out for deliveryups delicate service teampactlexpress handling unit (ehu - ups / st)- bond truck to ehuwarehouse operatorpackage centerups delicate service teamups aircraft- unloading uldsupsrampside- towed to pactlground handlerlocationta

11、skby121 2 a p r i l 2 0 0 1 - b e i j i n gp a g e 2pick upsortinga,b,dreleaseinspectiondeclarationformcat “a”: letter / document “b”: low value “d”: high value13isps/opsysedi filehold for customs declarationinspectionreleasedcustomsdeclarationcat “a”: letter/doc “b”: below usd 50 “c”: below 600 usd

12、 “d”: above 600 usdpay tax (simplified)14delivery operation flowcouriers key in delivery info: name / address / scan track #customers confirm received pcs & provide signaturecouriers complete stop w/ receiver nameend of day arrived center proof of delivery (pod)/address/name/signature/exception

13、sent to mainframe after uploadmainframe15ups service we can provideassign dedicate person to take care the ish accounts , provide daily regular pick up can also arrange flexible service as per request,tailor made service we can offer : tracking , tracing report to customermonthly performance report

14、regular service review with customer provide customized billing report as per requestinstall ups shipping software to help tracking and tracing upon request 16ups time in transitdestination delivery west europe2 working daysus/canada 1 or 2 working days asia (major city) 1 or 2 working days17export

15、flow (p/u to us and asia) outside ftzairport opheping rd op centerd 13:00a 13:15d 12:00a 12:45 hong kong transit hub d 15:00a 15:45 d 16:00a 17:00 data upload 16:00 cut off time cstc: 10:30 pick up:11:00 szx airport ehuhuanggang customs18export flow (p/u to us and asia) inside ftz ftz op centerd 16:00a 17:00 hong kong transit hub data upload 16:00 cut off time cstc: 12:00 pick up:15:30 19package flow to us (summer

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