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1、project onewritings for internal communicationstask 7schedule & itinerarycapability goal after the lesson students can write the schedule & itinerary for some occasions, for example, your boss wants to travel to beijing. knowledge goal after the lesson students can be familiar with the basic

2、 words, useful expressions and correct format and elements of schedule & itinerary. leading case 【case background】 secretaries have a duty to make arrangements for their places of work and bosses. such as yearly calendar, monthly calendar, weekly calendar, daily schedule and itinerary. for examp

3、le, your boss, mr. robert barbra will go to washington, dc on business. you should make an itinerary for him.leading case 【practical task】 if you were the secretary, have you ever known what are the elements in such an itinerary? can you imagine what other occasions the schedule & itinerary can

4、be used? can you write an itinerary for the secretary within 30 minutes?the itinerary should not be less than 100 words.task analysis how to schedule & itinerary yearly, monthly, weekly and daily schedule should be written by secretary. itinerary means a plan of journey including places seen and

5、 visited. step one when a year is drawing near, secretaries should start to draw the following years working arrangements, including national holidays, regular annual companys activities and major issues of the following year. its called yearly schedule.task analysis step two secretaries should writ

6、e down major issues of the month from yearly schedule. and then, fill in monthly schedule with traveling plans on business, meetings of the month and other events of the month. step three when a secretary writes a weekly schedule, she/he should write down the major issues of the week from the month

7、schedule first. second, she/he fills in the weekly schedule with appointments, meetings and other coming event. weekly schedule is very impotent because it tells your bosses their arrangements.task analysis step four use the body of the letter to further communicate your praise, express your approva

8、l and discuss the significance of the achievement. this would be a good place to include your personal related experience or some simple words of advice. keep the tone friendly and be concise, limiting the letter to one page. step five daily schedule is also called appointment schedule, which tells

9、bosses the time of everyday major issues. each issue is carried out in half hour.task analysis step six when make the daily schedule, the secretary should check up your daily schedule with your boss and ask your boss whether he or she has any other important appointments before beginning to work. an

10、d not to fill in the daily schedule fully for occasional things. register of visitors should be attached to the daily schedule, and includes visitors names, titles, date, company, time, action and receiver.task analysis step seven secretaries should make itinerary for their bosses and coming visitor

11、s if they want to go traveling. itineraries include, apart from the times of arrival and departure of planes and trains, tee times and places of specific activities and so on in order to make it convenient for their bosses and coming visitor.sample itinerary 1itinerary for mr. robert barbar may 16 t

12、o 21, 1991note: all times are local times hotel addresses and phone numbers are on attached sheet.monday, may 16 (beijine to washington, dc, the united states)6:50 p.m. leaves beijing international airport for san francisco ccac flight 8941:00 p.m. arrives at san francisco international airport3:50

13、p.m. leaves san francisco international airport for washing 4:00 p.m. arrives at washington national airport mr. t. keith and miss louise lowes to meet plane and drive mr. jacob to his hotel, holiday inn (confirmation attached)6:30 p.m. dinner at hotel dine with mr. bradley hombey (new york office d

14、irector) and miss lee rivers (washington office director)tuesday, may 17 (meetings in washington)9:00 a.m. staff meeting at washington branch office (paper in briefcase)12:00 a.m. lunch with office executives3:00 p.m. meeting with mr. antonio aurizio, scandia corporation at washington branch office

15、( contracts in briefcase)wednesday, may 18 (meetings)9:30 a.m. meeting with executives of the norman cereal company at their headquarters3:00 p.m. meeting with robert clark, corestar co. at their headquartersthursday, may 19 (flights to beijing)10:00 a.m. arrives at national airport12:00 a.m. leaves

16、 national airport for san francisco american airlines flight 7774:00 p.m. arrives at san francisco international airport6:00 p.m. leaves san francisco for beijing caac flight 998saturday, may 219:00 a.m. arrives at beijing international airport wang lin sample itinerary 2 1.schedule for conferences

17、(3 days) 1st day :arrange free activities and some sight-seeing tours 2nd day :whole-day conference (tom and lisa ) 3rd day : half-day conference(jerry) return to shanghai 2. we agree that well consider the following 3 places to be our conference site le royal meridian shanghai luxuriant hotel of ch

18、ina of civil aviation of shanghai long boat hotel of shanghai 3. according to our budget, we agree that the charges of this conference will be arranged as follows: transportation fees:2800-3000 residence charges: dining charges sample itinerary 3 itinerarymonday, april 18 4:00 p.m. arrive in beijing

19、 by frt., to be met at the airport by mr. president of asia trading co. 4:15 leave for great wall hotel 7:30 dinner given by president x tuesday, april 19 9:30 a.m. discussion at asia trading co. building 2:00 p.m. group discussion 8:00 p.m. cocktail reception given by the british commercial counsel

20、or in beijing wednesday, april 20 9:00 a.m. discussion 12:00 noon sign the letter of intent 1:30 p.m. peking duck dinner 3:30 p.m. visit the summer palace 6:00 departure for shanghai basic vocabulary itinerary 路线,旅程;旅行指南路线,旅程;旅行指南 drawing near 再次来临再次来临 annual 年度的;每年的年度的;每年的 issues 议题,问题议题,问题 appoint

21、ments 约定约定 praise 赞扬;称赞赞扬;称赞 approval 批准;认可;赞成批准;认可;赞成 achievement 成就;完成成就;完成 tone 语气语气 carried out 进行进行 check up 检查,核对检查,核对 typical sentences and expressions 1、the conference is scheduled from 2:00 this afternoon.会议定于今天下午两点举行。2、we have planned a 7-day trip.我们已经安排了一个7日旅行。3、according to our schedule,

22、 the visit begins at 9:00 in the morning.4、按照计划,参观明天早上九点开始。please visit our computer room first.请首先访问我们的计算机房。5、im afraid well have a busy schedule today.恐怕我们今天的日程很紧。typical sentences and expressions 6、well visit our plant this morning and have sightseeing in the afternoon.我们今天早上将参观我们的工厂,下午观光。7、we sh

23、ould have a talk with mr. harry this afternoon before the meeting begins.我们今天下午应该在会议开始前和先生哈利先谈一下。8、im afraid we can not find time to visit abc company on wednesday.恐怕我们周三没有时间去拜访abc公司。9、the general manager asked me to report on the companys sales for last year at the meeting.总经理还要我在会上对公司去年的销售情况作个报告。1

24、0、the meeting will be held in your office, not in the conference room.会议将在你的办公室里召开,而不是在会议室。basic practiceitinerary for jason parkeroklahoma citytulsadallasmay 36, 1990monday, may 36:50 a.m. leave rochester airport on aa flight 476 to chicago. aa flight 466 from chicago to oklahoma city.11:20 a.m. ar

25、rive in oklahoma city. (jack lewis will meet you at the airport. lunch with mr. lewis.3:00 p.m. appointment with m.j.young, oc branch office.tuesday, may 410:20 a.m. appointment with ray berger, tulsa office. (call avis to remind them to deliver car by 8 a.m.)1:00 p.m. lunch with r berger and j. cas

26、well3:00 p.m. conference with sales group, tulsa office.5:00 p.m. return to oklahoma city.wednesday, may 59:20 a.m. leave oc airport for dallas on bn flight 104.10:10 a.m. arrive dallas/ fort worth airport. (reservation at americana inn of the six flags.)11:30 a.m. appointment with a.j. masterson, m

27、anager, dallas branch.1:00 p.m. lunch with a.j. masterson, ray packard, and larry jones. (executive dining room.)3:00 p.m. appointment with janet bred low, room 216, school of business, southern university.6:30 p.m. a.j. masterson will pick you up at the americana to join him and mrs. masterson for

28、dinner.answers杰森。派克旅程安排 俄克拉何马城塔尔萨达拉斯 1990年5月3日6日星期一,5月3日上午6:50 乘坐aa航班476离开罗彻斯特机场去芝加哥。再从芝加哥乘aa航班466去俄克拉何马城。上午11:20 到达俄克拉何马城(杰克。路易将去机场接您。与路易先生共进晚餐)预订在喜莱登旅馆(确认信放在aa机票的信封里)。下午3:00 在俄克拉何马城分公司办公室与m。j。杨先生会谈星期二,5月4日上午10:20 在塔尔萨办公室与雷。伯格会面(给艾维斯去电,提醒他们上午8点前派车)下午1:00 与雷。伯格和j。凯斯维尔共进午餐下午3:00 在塔尔萨办公室与销售小组会面下午5:00

29、返回俄克拉何马城星期三,5月5日上午9:20 乘坐bn航班104离开俄城机场去达拉斯上午10:10 抵达达拉斯福特俄罗斯机场(预订在六旗美国饭店)上午11:30 与达拉斯分公司经理a。j。马斯特森会谈下午1:00 与a。j。马斯特森、雷。派克德、莱瑞。琼斯共进午餐(经理餐厅)下午3:00 在216室与南方大学商业学院的詹妮特。布莱德罗会面下行6:30 a。j。马斯特森将到美国饭店接您去与他和他夫人共进晚餐basic practiceii. translate the following dialogue into english.请将下面的对话翻译成英文。请将下面的对话翻译成英文。m:请让我看

30、下你起草的周一会议议程安排.f:我还在弄会议议程,周一要有很多事情要做.这是我目前已经完成的部分.m:你认为我们开幕式发言需要20多分钟吗?我认为应该非常简短.f:是不应该花很长时间,但是会上有很多高管出席.开幕式上,从礼节上讲需要花点儿时间让大家认识下他们.我计算过应该需要半个小时左右才能进入会议纪律环节.m:真的吗?那好吧,至少不要花太多时间评议会议记录.上次会议之后应该没有留下太多的后续工作.f:是这样.在评议和接受会议记录后,我们还有几份委员会的报告要看.遗留问题不会占太多时间,但有时委员会代表会很啰嗦有没有办法限制一下他们的时间?m:我们可以设定报告时间为5分钟,随后是3分钟的问答时

31、间.f:这样不好.问答总会拉长时间,因为人们通常会就无关的论点说个没完.如果我们会上过早让大家提问,我们会失控的.m:确实如此.那我们给委员会报告限定8分钟,这样把问答时间拖到会议结束之前.f:这样还不错.总的来说,我们很可能把会议控制在两小时之内.m:希望如此!answersiitranslate the following dialogue into english.请将下面的段落翻译成英文。请将下面的段落翻译成英文。m: please let me see the draft of what you have put together for mondays meeting.f: im

32、still working on the agenda; there will be a lot to go over on monday. heres what ive got so far.m: do you think we will spend more than twenty minutes in the opening? i think it should be pretty simple.f: it shouldnt take too long, but there will be a lot of dignitaries at the meeting. in the openi

33、ng exercises, it is protocol to spend a little time to recognize them. i reckon it should take about half an hour before we can even get to the minutes.m: really? well, at least the minutes shouldnt take too long to review. there shouldnt be a lot of active business left over from last meeting.f: tr

34、ue. after review and acceptance of the minutes, we have several committee reports. old business wont take up too much time, but sometimes the committee delegates can be a little verbose is there where we can limit their time?m: we can set a five minute report time with a three minute question and an

35、swer afterwards.f: thats not good. q&a always stretches out the time, because people usually get stuck on some irrelevant point, well lose control of the meeting if we open it up to questions too early.m: true. well, imposing an eight minute limit on the committee reports then, well save q&a

36、 until right before closed session.f: sounds good. overall, we can probably keep the meeting under two hours.m: lets hope!. practical trainpractice: finish the note for leave for mr. li ping. objective: to be familiar with the procedure of writing a letter of applicationscene: notes for leave are of

37、ten use in a firm or company. mr. li ping, had a bad headache, and the doctor said he must keep the bed for several days. he should write a note for leave to the office manager, mr.w.j.brown. requirements:(写作要求)(写作要求)students are supposed to finish the note on the computer. 1. two of them may be gro

38、uped together and turn in one note. 2. students are required to finish the note in 10 minutes.3. every student should focus on the trains. they should perform as if it really happened.4. after the trains, students gather together to evaluate and reflect, then keep records of those evaluation and ref

39、lection in order to improve their future performance in practice and most importantly in real career life.practical train tips: an itinerary should include the day, date, hour and place of departure; type of transportation; day, date, hour and place of arrival; hotel reservation; appointments and ot

40、her matters to be attended to; day, date, hour and place of departure for the return trip; type of confirmed transportation and day, date, hour and place of arrival. you should understand the information about your boss, for example, destination, your bosss telephone number of the home, etc. keep th

41、e record of the itinerary. answers预算会议的日程安排7月1日,09.30-11.30,a30房间1. 欢迎词/致歉2.上次会议的小结3.cfo20分钟的财务现状报告4.每人10分钟的财务报告5.30分钟建议6.其它agenda for budget meetingjuly 1, 09.30-11.30, room a301. welcome/apologies2. minutes of last meeting3. presentation of financial situation (cfo)-20min.4. bidet presentations (h

42、eads)-10min. each5. proposals 30min.6. aob (any other business)english supplementary reading about itinerary & schedule before the secretary arranges the itinerary for the boss, he or she should understand the company by system and the necessary procedures. for example, whether there is any trav

43、el department in the company; have a designated secretary is responsible for the manager of the whole company; if entrust a travel agency processing, is which one; the manager is going by first or economy class in understanding these later, the secretary will know that should put these arrangements to others or yourself for handles. no matter who handle, must advance the required accommodation. many companies have travel department, responsible for formulating schedule, to book the ticket, train ticket and reserve room for employees. this depa

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