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1、on international business negotiationetiquettebyli chunliseptember 9,2013college of technology, xiaogan universittyabstractwith the development of economic , business activities are also increasing.international business negotiation with international business activities and developed a tool for hum

2、an economic activity to contribute to the success of business negotiations, etiquette is anessential part. business etiquette is that the people in the business negotiation negotiation activities in the form of conventional practices and norms of behavior, is commonly used in business negotiations c

3、eremonial activities, including the use of liturgical rites and ceremonies. in business negotiations, it is necessary to understand and master the etiquette and manners for business negotiatorsthis paper first introduces the definition and characteristics of business etiquette, and then illustrates

4、the role of business etiquette in international negotiations. it illustrates the dress code, kissing and dining in detail. it also shows the significance of the commercial etiquettekey words international business negotiation; business etiquette;international business negotiation etiquette论国际商务谈判礼仪摘

5、要随着经济的发展,商务活动也口益增多,国际商务谈判是随着国 际商务活动的开展而发展起来的一种人类经济活动工具。要促成商务 谈判的成功,礼仪便是必不可少的一份子。商务谈判礼仪就是人们在 商务谈判活动中形成的约定俗成的惯例和行为规范,是一般常用礼仪 在商务谈判活动中的运用礼仪包括仪式和礼节。在商务谈判中,懂 得并掌握必要的礼仪与礼节是商务谈判人员必须具备的基本素质。本文首先简单介绍了商务礼仪的定义,接着阐明了商务礼仪在国 际谈判中的作用,并较为详细地论述了商务活动中着装的礼仪、亲吻 的礼仪、赴宴的礼仪,同时阐明了国际商务礼仪对于商务人员的重要 意义。关键词:国际商务谈判;商务礼仪;国际商务谈判礼仪

6、contents1 .introduction51.1 the definition of business negotiation etiquette51.2 the characteristics of international business etiquette62. the importance of international business negotiation etiquette62.1 establishing cooperation relationship62.2 creating a good atmosphere72.3 shaping a good image

7、 and contributing to its success73. elaborates on etiquette in business negotiations83.1 dress etiquette83.2meeting etiquette93.3the conversation etiquette113.4gift ceremony etiquette124. conclusion13references14on international business negotiation etiquetteintroductionl.lthe definition of business

8、 negotiation etiquetteetiquette is to point to in interpersonal interaction, from beginning to end in a certain way, the established procedure, to represent the complete behavior of self-restraint and respect people. so-called business negotiation etiquette, it is to point to in the process of busin

9、ess negotiation communication for a long time, meet to cater to the cultural adaptability and the formation of the norms of conduct or activity.the role of international business negotiation etiquette is a self-disciplined, the second it is to respect people,the third it is to reflect the country

10、9;s civilization degree. so-called self-critical, is to use a certain etiquette to regulate their own behavior, showed good intrinsic tutelage, not only make yourself confident, and gain the respect each othe匚 so-called through certain etiquette, respect people, is better to show each other respect,

11、 friendship and goodwill, enhance mutual trust and friendship. so-called reflect the country's civilization degree, because of the international business negotiations are cross-border business activities, it is not only individual behavior, and it is a national behavior. proper etiquette in a ce

12、rtain extent reflects a country, a nation's civilization, culture degree and the social fashion.1.2the characteristics of international business etiquetteinternational business negotiation is a kind of foreign economic and trade activities in the prevalence of a very important economic activity,

13、 is to adjust and solve different countries and regional government and commercial institution inevitable conflict of economic interests between a means indispensable.international business is no longer the privilege of the minority of people more and more people prefer to go into business. in the e

14、ra of humanoriented society, how to respect others and maintain one's dignity becomes a challenge. international business etiquette is the basic knowledge which should be applied in the competition in the international business environment.negotiators do not only communicate and cooperate for th

15、e economic interests of the two sides, but sometimes be greatly affected by the difference of culture collision. many of them would be ended in failure for this reason, at the same time, etiquette plays a significant role to contribute to its success even determines its destination.the importance of

16、 international business negotiation etiquetteto establish cooperation relationshipwhen talking to people expected to speak with approval is common psychological needs in the process of human communication. in the case of stakeholders, the speaker might express strong feelings, undermining trade coop

17、eration relations. when people try to avoid inconsistent lead to conflict. polite language when can help the negotiations both sides disagree, avoid conflicts.creating a good atmosphere and making the two sides distance closerimagine a firm can treat the customers very kindly and warmly and help to

18、solve the problem, and then it could win the other's respect, so as to create a very harmonious stage to communicate and negotiate.shaping a good image and contributing to its successat the very beginning, the two sides are not very familiar with each other, but they all represent their own firm

19、, so only by communication can they know each other well, however, etiquette can shape a good image and contribute to its successelaborates on etiquette in business negotiations3.1 dress etiquettewe have a saying in china: putting on his hat and coat, differ from each other in their interests. in da

20、ily life is such, can be in international business negotiation is a nono. clothing etiquette is the most basic etiquette in international business negotiation. appropriate clothing, beauty is not only a person, with high quality performance, and is a respect for others. business has always been the

21、most important clothing specification, dress is the key to successful businessmen.on the international business negotiations are required to wear the formal occasions to traditional, grave and elegant. for men, the general should wear a suit and tie, a very fit dark suits are usually blue, gray or b

22、lack, is suitable for most countries, even to attend the negotiation parties or watch the performance. for women, a suit is the best choice, it can be used anywhere in the world. men don't wear informal casual wear, sportswear, women don't wear too dew, too, also don't wear too much jewe

23、lry, appropriate adorn one or two. no matter male or female, strange hair, too much makeup, a lot of jewelry, thick perfume will damage the image of business professionals, send the wrong signal to foreign businessmen.meeting etiquettemeeting is an important activity in business negotiations. meetin

24、g etiquette mainly includes the introduction etiquette and handshake etiquette.introduces general is both the main introduce their respective team members. order is lady first, position of high priority. is often as a "lady”, "miss", "sir". chinese people have a name called

25、"comrade", translated into english is "communists'1, in some western countries, mean "gay”,so as to avoid misunderstanding, in business negotiations should be disable this word.shaking hands is one of the most commonly used chinese gifts, is also a general international etiqu

26、ette shaking hands seems simple, but this small movement relationship between the individual and the company's image and affect the success of the negotiations. shake hands, the chinese first met, usually held so far, generally do not overweight. while europe, beauty like tight grip each other&#

27、39;s hand, is too light, are thought to be weak, not confident. shake hands time shoulds not be too long, also shoulds not be too short, general international standard is more than 3 seconds. meet but my old friend, or a major deal in or negotiations success after being signed, shake hands time is s

28、lightly longer. ms handshake order, first hand, men generally don't hand first. when shaking hands, eyes to face each other, with a smile, to show his greeting; do not look in all directions, or with a straight face.look in all directions displayed in the clouds, deadpan display unfriendly, both

29、 the lack of respect for others., of course, do not shake hands when they meet in some countries, such as japan, often with the method of bow, thailand with folded hands, the french with the method of kissing, argentine not only kiss and hug, men kiss women, women kiss women, but men do not kiss a m

30、an. in most african countries, use body, put your hands on the guest's shoulders over a long period of time. when it comes to choosing what meet the etiquette, should depending on the different culture, do as the romans do is the best policy.the conversation etiquettelanguage is the bridge of th

31、e negotiations both sides information, it is the thoughts and feelings on both sides of communication channels, the language of communication in interpersonal occupies the most important position. negotiating terms is to accurately understand and listen to refinement, blame, blame, sarcasm, boasting

32、 words are used to avoid as far as possible. statement is in negotiation should try to keep a smooth, medium speed, under special circumstances, the appropriate change speed, with special attention or strengthen expression effect. speak too fast, can make each other hard to concentrate. to correctly

33、 understand, grasp your meaning. sometimes make the mistake each other for you to finish a job and perfunctory, so he is not even bother to listen to, which can lead to miscommunication on both sides of the language, it is difficult to communicate. under the condition of using the translation don

34、9;t long, need to consider the effect of translation.conversely, speak slowly, rhythm, and haw were susceptible people think do not trust or too nervous space distance between people directly affects the distance in the negotiations both sides in the heart. suitable for the distance should be betwee

35、n 1 1.5 meters on both sides distance too far, the two sides talk inconvenient, difficult to close to each other, feel less than talk together; too close, the silent, make people feel uncomfortable, difficult to good communication.gift ceremony etiquettegifts in international business activities is

36、an important content. a good gift often can enhance friendship, strengthen relations and have the effect of icing on the cake. and sent the wrong presents very could damage a possible cooperation, so it is important to grasp the good gift etiquette. gifts is the need to pay attention to the time, pa

37、y attention to the choice of gift. because the habits and customs of different countries, different values of gifts, when choosing a gift is different from person to person. in the following countries customs to be accustomed to taboo, choose gifts to these two points should be consideredconclusionw

38、ith the development of the society, business etiquette has become an essential of modern social and economic exchanges, for business negotiation plays an important role in business contacts, has become in our business contacts, the inheritance and development of traditional culture and etiquette. fa

39、mous etiquette expert professor jin zhengkun said: "the ritual is respect yourself, respect others, instrument is a form of respect.n in order to better for the modern business society, we must pay attention to business etiquette training and education, to better play its positive role. in toda

40、y's international development, business is developing rapidly, the people more and more to the international business negotiations.we previously discussed the importance of business etiquette in daily business activities in terms of hbusiness introduce11, dining, business invitations. there are some other important business etiquettes, such as the proper attitude towards foreign cultures, music and arts, the respect f

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