乘务英语会话100句

1、1. Good morni ng. Welcome aboard!早上好，欢迎登机！2. Excuse me. May I see your board ing pass?对不起，能看一下您的登机牌吗？3. What' s your seat nu mber?您的座位号是多少？4. I ' m afraid you are in the wrong seat.恐怕您坐错了座位。5. May I help you with your bag?我能帮您提行吗？6. Please carry your bag and follow me.请提着行跟我来。7. I ' m af

2、raid you ' II have to stow your bag under the seat in front of you. 恐怕您要将行放您前排的座椅下面。8. You may adjust your seat back by press ing the butt on on the arm of your seat.您可以通过座椅扶手的按钮来调节座椅靠背。9. If there ' s anything we can do for you, justpress the call butt on.如有任何需要，请按呼唤铃。10. Your hot towel/wet

3、 towel, madam/sir.请您用热毛巾/湿纸巾，女士 /先生。11. There are toilets in the front and rear of the cab in.客舱的前面和后面都有洗手间。12. Lavatory is not allowed to use during take-off.飞机起飞期间，洗手间禁止使用。13. - Do you speak English?-Yes, I speak a little En glish.-您说英语吗？-是的，说一点点。14. - How long does our flight take?-Our flight tak

4、es three hours.-我们要飞多久？-我们的空中飞行时间为3小时。15. -At what altitude are we flying?-We are flying at an altitude of 9000 meters.-飞机现在的飞行高度是多少？-我们的飞行高度为 9000米。16. -What is the speed of our plane?-It ' s 950 kilometers per hour.-我们飞行的速度是多少？-我们的飞行速度为每小时950公里。17. Shall I bring you a blanket?我给您拿床毯子好吗？18. -Wh

5、ere are we now/Which place is it?-We are flying over the Yan gtze River.-我们现在在哪里？ /这是什么地方？-我们正在飞越长江。19. We' II soon be serving drinks/dinner. Pleaseput down the tray table in front of you.我们很快就要供应饮料/正餐。请将您前面的小桌板放下来。20. What would you like, sir?先生，您想要点什么？21. Would you like some ice in your drink?

6、您想在饮料里加点冰块吗 ？22. Sorry, but we are out of orange juice.对不起，橙汁已经没有了。23 - Why aren' t we taking off yet?-We are wait ing for the aircraft ahead of us to take off.-为什么我们还没有起飞？-我们要等前面的飞机起飞以后才行。24. I ' m sorry for keeping you waiting so long.对不起，让您久等了。25. I ' m sorry. I didn' t get that.

7、Could you repeat it?对不起，我没有完全听懂。您能重复一遍吗？26. May I clear off your table now?我可以清理小桌板了吗？27. -How far is the city from the airport?-The city is 26 kilometers from the airport.-这个城市离机场有多远？-该城市距离机场26公里。28. According to the latest weather report, the outside temperature is 20 degreescen tigrade.根据最新的天气消息，

8、外面温度为摄氏20度。29. Please rema in seated un til the pla ne has come to a complete stop.like在飞机完全停稳前，请不要离开您的座位。30. Now we' d like you to accept the little gift as a souvenir. Wehope you' ll it.现在请您承受这小小的纪念品。希望您会喜欢。31. Could you give us some advice on improving in-flight service?您能就提高机上效劳质量给我们提些建议

9、吗？32. We thank you for flying with us and we hope to have the pleasure of being with you aga in.感您乘坐我们的航班，希望能有幸再次和您见面。33. Excuse me, sir. Could you please step aside and allow the other passengers to go through?对不起，先生。您能往边上站一点让其他旅客过去吗？34. Could you please take the seat according to your seat number?

10、您能按座位号入座吗？35. Would you mind me putting your baggage somewhere else?您不介意我帮您把行放到别的地方吧？36. Your bag is too heavy. It might fall downin case of turbulenee and hurt somebody. 您的行太重，万一飞机颠簸掉下来，会砸伤人的。37. Sorry, sir. This is a short flight. We only serve snacks.对不起，先生。这是短途航线，我们只供应点心。38. To be safe, you shou

11、ld bring your seat backs to an upright position and keepyour seat belts faste ned duri ng take-off and landing.为了平安起见，在飞机起飞和着陆时，您应将座椅靠背调直，系好平安带。39. Excuse me, madam. Would you please hold your baby outside the seat belt? Thatwill be more comfortable for the baby.对不起，女士。请将您的小孩放在平安带的外面好吗？那样小孩会感到舒服些。40

12、. We have mineral water, orange juice, Coke, Sprite and coffee. Which do you prefer?我们有矿泉水、橙汁、可乐、雪碧和咖啡。您想要哪一种？41. Sorry, sir. I ' m afraid we don' t have it on board.Would you like something else? 对不起，先生。飞机上没有配备，您想来点别的吗？42. - What s this?-It ' s beef, sir. Would you like some?-这是什么？-这是牛肉

13、，您来一点吗？43. You should be seated in the assigned seat, in order to ensure proper weight and bala nee for the aircraft whe n it takes off.为了飞机起飞时的配载平衡，您应坐在指定的位置。44. I ' m sorry, sir. We have double booked. Would you mind taking another seat?对不起，这个座位我们开了重号，您不介意坐其他座位吧？45. -My wife and Igot separate

14、seats but we want to sit together.-Would you please take the seat assigned to you for the time being? I' ll tryto let you sit together. I ' ll ask if that passenger mind moving to another seat.-我和我妻子的座位是分开的，但我们想坐在一起。-请暂时按座位号坐好吗？我会尽量让你们坐在一起的。我去问问那位旅客是否愿意换 座位。46. According to the regulation of

15、 CAAC, the departure time on your ticket refersto the time for clos ing cab in door, but not for tak ing off. There is about 15minu tes betwee n them.根据民航总局的规定，在您机票上的离港时间是指关机舱门的时间，而不是起飞时间， 两者之间大约相隔15分钟。47. We apologize for the delay in departure .If we have any further in formati on, we' ll let

16、you know.我们对推迟起飞深表歉意。如果有进一步的消息，我们会立即通知您的。48. We are waiting for a few passengers to complete boarding formalities.我们正在等待几位乘客办理登机手续。49. Owing to the heavy air traffic,we' ll wait until a take -off clearanee is given. 由于空中航路拥挤，我们要等待通行许可才能起飞。50. Wehave just bee n in formed that this flighthas bee n

17、 can celled due to mecha ni calproblem.我们刚接到通知，由于机械故障本次航班已经取消。51. I ' m sorry to tell you that the flight has been delayed due to mechanical trouble/ bad weather con diti on/ poor visibility/torre ntial rai n很抱歉，我要告诉您，本次航班由于机械故障/天气恶劣/能见度低/大暴雨延误了。52. -I haven' t got any drink yet.-Sorry, mada

18、m. You were sleeping while we served. I didn' t want to interruptyou. What would you like to drink?-我还没有饮料呢。-对不起，女士。我们送饮料的时候您正在睡觉，我不想打搅您。您想喝点什么？53. -1 ' ve asked three times for a cup of tea. How much Ion ger do I have to wait?-Oh, I ' m very sorry. I don ' t know how this happened.

19、I ' ll get you one right away.-我要一杯茶都问了三次了，我还要等多久？-哦，实在对不起，我不知道怎么会发生这样的事！我马上给您去拿。54. I ' m afraid I don ' t understand English too well. Could you please speak more slowly?对不起，恐怕我的英文不太好，您能否说慢一点？55. -I want chicken rice, but not noodles-1 ' m very sorry for the mistake. I' ll chan

20、ge it for you at once. Please waita mome nt.-我想要鸡肉米饭，不是面条。-真是抱歉，我弄错了。我马上给您换一份，请稍候。56. I ' m glad you like them. Would you like to have some more?您能喜欢我非常快乐。再来点吗？57. Would you mind me taking these away?您介意我把这些东西拿走吗？58. -I would like to see the cockpit.-1 ' m sorry. It is not permitted while we

21、 are aloft. You may see it after weIan d.-我想去看一下驾驶舱。-对不起。飞机飞行过程中不允许进去，您可以在我们着陆后再看。59. -Sit here and chat with me.-1 ' d like to, but I have a few more things to do. I ' ll return when I am free.-坐下来和我说说话。-我很乐意，可是我还有点事情没做完。等我空下来，我再回来和您说话。60. Would you be kind eno ugh to refrain from smok ing?

22、 You' re not allowed to smoke on this flight / in non-smok ing area.请不要吸烟好吗？本次航班全程禁烟/禁烟区不能吸烟。61. Excuse me, sir. May I remind you that passengers are not allowed to removeemerge ncy equipme nt by themselves. Please put back the life vest.对不起，先生。我提醒您，旅客们不允许私自移动紧急设备。请将救生衣放回原处。62. You feel pains in

23、 your ear because of a change in air pressure. You can relieve earache by chew ing gum or can dy.您感到耳朵痛是由于气压改变的缘故。嚼块口香糖或糖果就会好些。63. Weare encountering some turbulenee. Please return to your seats and fasten your seat belts.我们遇到颠簸，请回到您的座位坐好，系好平安带。64. We are going to arrive at Chongqing JiangbeiAirport

24、 15 minutes behind schedulebecause of stro ng headw in ds.因遇上强烈迎风，我们到达江北机场将晚点十五分钟。65. -This food is completely cold!-1 ' m terribly sorry. I guessit must be on the counter for too long. Pleaselet me take it back.I ' ll bring you a fresh entree.-这些食物是冷的！-实在对不起。我想这一定是在台子上放得太久了。请让我把它拿走，我再给您拿过一

25、份新的。66. Don' t worry. We ' ll provide free accommodation for every passenger. 请不要担忧，我们将为每位乘客提供免费住宿。66. Excuse me, sir. Could you kindly refrain from singing so loudly? A few passengers have already compla in ed.对不起，先生。请您不要大声地唱歌，有些旅客已经在抱怨了。67. -I ' m not feeling well. Do you have some tab

26、let for airsickness?-Yes, we have. I ' ll bring you one. But the tablet works best one hour afterusage.-我觉得不舒服。有治晕机的药吗？-是的，我们有。我给您去拿。但服药一小时后药效最正确。68. We have empty seats in the back of the cab in. I' ll take out the armrest andyou can lie dow n.客舱后面还有空位。我将扶手取下，这样您就可以躺下来了。69. We ll have to st

27、ay here overnight.Please take your belongings and prepare to disembark.我们将在这里过夜，请拿好随身物品准备下飞机。70. Don' t worry. We ' ll provide free accommodation for every passenger. 请不要担忧，我们将为每位乘客提供免费住宿。71. -I want to move to the first class.-Well, let me see if there is any seat available.-我想坐到头等舱去。-好的，我先

28、看一下有没有座位。72. Sorry, sir. There is no vacant seat in the first class.对不起，先生。头等舱已经没有空位了。73. We have a vacant seat in the first class. Please come this way to complete theupgrading procedure first. The airfare is yuan for the first class andyuan for economic class. So you ' ll have to pay yuan for

29、upgrading. Weaccept cash only.头等舱还有一个空位。请随我来，先办理一下升舱手续。头等舱的票价是 ,普通舱的票价是 ，因此，您升舱还得付 。我们只收现金。74. I ' m sorry, sir. Wedon' t accept thiscurrency.You have to pay it in US, Canadianand HK dollars, UK pounds or Germa n marks.对不起，先生。我们不收这种钱。我们只收美元、加元、港币、英镑或德国马克。75. No, thanks. We don ' t accept

30、 tips. It ' s my pleasure to serve you.不，,我们不收。能为您效劳是我的荣幸！76. I ' m sorry to hear that, Madam.Whenand where do you think you lost your handbag? Are you sure you lost it in the cab in?女士，真是不幸，您是何时何地丧失手提包的？您肯定是在飞机上丧失的吗？77. Well, don ' t worry. Please leave your name, address, telephone num

31、ber andeverything you know about your handbag. We ' ll try to locate it for you. If we have any in formati on about it, we ' ll con tact with you.别着急，请留下您的、地址、和有关您手提包的详细情况。我们会尽力帮您寻找的。如 果有消息，我们会马上通知您的。78. -We have Johnnie Walker, Chivas Regal and Bourbon. Would you like any drink before dinne

32、r?-1 ' d like a Bourbon. I ' ll take it straight.-我们有格兰威士忌、芝华士和波本。用餐前您想来点什么？-我要一杯波本，直喝。79. How do you like your steak done? Rare, medium or well-done?您要什么样的牛排？嫩点的、适中的还是老点的？80. -What will the weather be like when we arrive at #?-According to the latest weather report, it is raining in Seoul.

33、And the rain doesn' t seem to stop. I ' lltell youif there is any change.-我们到达#时，那里的天气会怎么样？-根据最新的天气报告，汉城正下雨，而且看起来一时也不会停的。如果那里的天气有 什么变化，我会告知您。81. In order to speed up the arrival formalities in the destination airport, youare requested to fill in the forms for Customs, Immigrationand Quaranti

34、ne beforeIan di ng.为了尽快办好到达目的地机场的手续，需要您在着陆前填好有关海关、移民和检疫的表格。82. If you have any questions or difficulties in filling in the forms, please letme know and I ' ll be very happy to assist.填写这些表格时，如有任何问题或困难，请让我知道，我会非常乐意协助您的。83. Please get your passport, health and vaccination certificates ready for th

35、e in spect ion.请将护照、安康证和预防接种证明书准备好以便检查。84. We ll arrive at InchonlnternationalAirport in ten minutes. The local time is 8:10 p.m.大约十分钟后，我们将到达仁川国际机场。当地时间是晚间& 10。85. Beijing is one hour behind Seoul./ Beijing is 13 hours ahead of New York.比汉城晚一个小时。/比纽约早十三个小时。86. Please watch your step. It ' s

36、raining and very slippery outside. 请小心，外面在下雨，路面很滑。87. Your checked luggage has to be claimed in the terminal.您的托运行必须到候机楼认领。88. If you continue the flight with us, please obtain your boarding pass from the ground staff and wait for departure in the term in al.如果您继续随我们航班飞行，请从地面人员那里领取登机牌，在候机楼等待离港。89. Y

37、ou may leave your baggage on the plane but take all valuables and important docume nts with you. The pla ne will stop here for one hour and ten minu tes.您可以将行留在飞机上，但贵重物品和重要文件必须随身携带。飞机将在此停留一小时十分钟。90. Fasten your seat belts immediately. The plane will make an emergency landing because of the sudde n b

38、reakdow n of engine.马上系好平安带。由于发动机出了毛病，飞机将做紧急迫降。91. Take out the life vest from the underside of your seat and put it on!从座椅下拿出救生衣，穿上它！92. Don' t in flate the life vest in the cab in.不要在客舱充气！93. Inflatethe life vest by pullingdown the red tab while you leave the airplane.一离开飞机立即拉下红色充气阀。94. This p

39、lane has eight emergency exits. Please locate the exit nearest to you. 本架飞机有八个紧急出口，请找到离你最近的出口。95. Open your seat belts. Leave everything behind and come this way! 解开平安带，别拿行，朝这边走！96. This butt on turns on your overhead light.这个按钮用来开亮您头顶上的阅读灯。97. This one is the seat recli nerbutt on, if you press the

40、 butt on, the back of yourchair will recli ne so that you can relax and be comfortable.这是椅背倾斜钮。如果您按一下，椅背就会倾斜，这样您就会感到轻松而舒适了。98. For take-off, the seat must be in upright position.飞机起飞时，椅背必须保持垂直。99. I appreciate your problem andI ' ll see if there is a vacant seat for you.Please take the seat for

41、the time being.我理解您，我替您去看看是否有空位。请暂时坐这个位子。100. I ' ll try to consult with the person beside him to exchange seats with you.我尽量和他边上的那个人商量一下，和您换个位子。101. The two passengers want to sit together.I ' m wondering if it would be possible for you to exchange your seat with his. 这两个旅客想坐在一起，我想知道您是否愿意和他

42、换一下座位。102. It ' s our duty to let you feel as comfortable as possible.让您感到舒适是我们的职责。103. You may not leave the baggage here.The aisle shouldn ' t be blocked.您不能把行放在这儿，过道不能堵塞。104. I ' ll keep it for you carefully.我会为您小心保存的。105、The airport of our destination has been closed.The reas on is unknown at the mome nt.目的地机场已关闭，原因目前还不清楚。106、The flight will be delayed because of a torrential rain in our destination.由于目的地机场正下着倾盆大雨，我们航班将会延误。107、We can' t take off because the airport it closed due to poor visibility.由于低能见度，