ibm金融服务咨询

1、March 20012IBM Proprietary FINANCIAL MKTSV Balasubramanian Segment ExecutiveLam Wei ChoongBIS ExecutiveBANKINGElie AgzarianSegment ExecutiveINSURANCEPaul MillerSegment ExecutiveARCHITECTURESherman LauPrincipalCore BankingDelini JayatilakaPrincipalR/M&AElie AgzarianPrincipalCRMDorothy BeagleyPrin

2、cipalRM / TradingPhilip StraleyPrincipalSTP/Ops/ E-MktsAndrew BremnerSTP/Emkts LeaderBI / DWKenneth ChouPrincipalWimala WidjayaManagerPaul JohnstonMging ConsultantR GovidarajooExec ConsultantR/M&AJudy KonPrincipalR/M&APaul TanPrincipalDavid ChanJulia ChecchiaDenise HohYeo Siok YongOng Wee Li

3、ngSuresh KetharamNg Shu HannRosiani GunawanKatrina KonNg Tock SoonArry Latief Varun SabhlokDaud SetiwanPremwat KusollerkdeeLoh Kah LeeCarol TeoYohika MinowaRyoji TakeuchiAtsushi FukudaTao SunIan GohMalini TharumalingamPaul W RobinsonColin StewartGary GohDavid WangSamuel ChanJohn ChiahRajesh Venkarta

4、rmanLau Weng FattJon YeoDaniel NgMadeline YapStella Lum Benjie CastroClaudia LohJohn McBainR/M&AIchio SuzukiJapan LeaderNg Tock SoonChang Kam LanDavid Brisbane3IBM Proprietary 4IBM Proprietary DEPOSITS/LOAN/CIF存款存款/贷款贷款/客户客户信息系统信息系统Custody/Securities托管托管/证券证券TradeFinance贸易项金融贸易项金融Electronic Bank

5、ingSystem电子银行系统电子银行系统LEGACYSYSTEMS传统系统传统系统FundsTransfer转帐转帐Po sitio n O p enTelephone电话电话Fax传真传真Over the counter柜台柜台CUSTOMERACCESSCHANNELS客户渠道客户渠道5IBM Proprietary MiddlewareDeposits/Loans/CIFFundsTransferCustody/SecuritiesTradeFinanceEXTERNALNETWORKSBACK-END LEGACY SYSTEMSApplicationServerInternetSe

6、rverBrowser-basedInquire &initiatetransactionsInternetCallCentreCorporateNetworkDATAACCESSLAYER数据层数据层SERVICESLAYER服务层服务层CUSTOMERACCESSCHANNELS客户渠道客户渠道TerminalWAPGateway/ServerMobilePhonePhoneBankingIVRPSTN6IBM Proprietary 多渠道电子银行IT架构图主机/核心业务系统客户服务中心柜员网上银行移动银行 自助式信息亭手机银行InternetGatewayUP/WAPGatew

7、ayInternetGatewayPBXCTIIVRDatebaseServerTransaction GatewayMQseries ServerWebsphere Application servere-Business BankingAapplication (WSBCC)CIF/客户信息客户信息系统系统Date warehouse决策支持系统数据挖掘/决策支持Visal warehouseDB2 OLAP ServerWebsphereIntelligent Miner支行系统DB2办公自动化其它业务DB2BI7IBM Proprietary C/ALoansFunds Transfe

8、rTradeGL/MIS Current State Analysis现状分析 Process Redesign流程再设计 Future State Projections未来规划 Strategic Gap Analysis战略差距分析 Request for Information请求信息 Request for Proposal请求建议 Conference Room Pilot模拟实施 Test of Assumptions设想测试 Project Office Management项目管理 Systems Integration系统集成 Enterprise Application

9、Integration企业应用集成 Managed IT operations管理IT Helpdesk SupportHelpdesk 支持downstream8IBM Proprietary 9IBM Proprietary 10IBM Proprietary 11IBM Proprietary Greater Automation加大自动控制Reduced OperationalRisk降低运作风险1.Sophisticated customer CIF for Funds Transfer2.Rule-based routing/processing3.Interfaces to ot

10、her existing systems in the bank4.Interface with Cash Management1.Higher STP2.Comprehensive Audit Trail 3.Multiple authorization/payment discretion4.Duplicate checking5.Disaster Recovery12IBM Proprietary Credit &Liquidity Control贷款及偿债力控制Product & Client ServiceDifferentiation区分产品与客户服务1.Queui

11、ng and prioritization2.Intra-day credit line3.Bilateral limit/net debit cap1.Sophisticated CIF for Funds Transfer clients2.Better infrastructure for new cash management and e-commerce businessCentralization集中模式1.Input from branches via Fax and Web13IBM Proprietary Automate 自动化自动化 Message sorting and

12、 routing (paper-based) Manual advising of incoming payments to clients via phone FX Contract: Manual operation in another system Top tier customers treated as exception items (special FX rate/fee) Funds Control: Manual checking Manual credit for non-resident FCD accountsManual Process 手工流程手工流程 Auto-

13、routing based on information (electronic) Auto-fax/e-mail advice “One-stop processing”: link to FX Contract system Tiered pricing applied automatically “Auto-release” of payments based on rules and priority assignments Auto-credit for non-resident FCD accounts14IBM Proprietary Project TwoRequest For

14、 Info.DevelopRTTScriptsStudy & DesignProcessesRoundTable TestRequestforProposalSiteVisitFinal Recommen-dation15IBM Proprietary Workflow Process 工作流工作流StudyProcessesInterviewed users from various departmentsStudied and analysed the current state operations of payments. Designed the future state o

15、perations, with the new FT application in mind, by benchmarking current workflow to leading market practices. Identified gaps inherent in the current state operations in order to facilitate the change management process.Confirmed with Bank A on their readiness to accept new workflow and willingness

16、and ability of IT to incorporate the new funds transfer application into the existing IT infrastructure.Design ofFuture StateProcesses16IBM Proprietary 17IBM Proprietary DevelopRTT ScriptsRTT ScriptWith an understanding of the workflow, designed a Round Table Test Script.The RTT Script was closely m

17、odelled after Bank As future state operations to ensure that the system will meet Bank As requirements.Various scenarios were set-up and distributed to the vendors for demonstration.Round Table Test (RTT) “会议室会议室”测试测试18IBM Proprietary Request For ProposalTable of Contents PageBackground 6Vendor Prof

18、ile 12Business & Functional Requirements 14Technical Solution 33Implementation & Trg 46Support & Maintenance 49Pricing 51App A Transaction Vol 57App B - Standing Data 58App C - Technical System Info 61App D Network Diagram 62Project TwoRequest For Info.RequestForInformationDevelopRTTScriptsRTT ScriptStudyProcessesDesign ofFuture StateProcessesRoundTable TestRTTReportRequestforProposalRequestForProposalof ShortlistedVendorsTestof AssumptionFinal Evaluation& Report19IBM Proprietary 20IBM Proprietary 多渠道电子银行IT架构图主机/核心业务系统客户服务中心柜员网上银行移动银行 自助式信息亭手机银行Interne