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1、Supplier Profile/供应商资料Name of Supplier/供应商名称:Address/地址:Tel/电话:Fax/传真号码:Name of Owner/公司持有人:Contact Person/联络人:Founded/成立时期: Company Ownership/公司体制:ISO Certified/已获ISO认可(Y/N):ISO Version/ISO版本:Range of Goods/货物种类:General Turnover/总营业额:(1)2000:(2)2001:(3)2002:(4)2003:Major Export Markets/主要出口市场:(1) (
2、2) (3)Turnover in Major Export Markets/主要出口市场之总营业额(USD):2000:(1)(2)(3)2001:(1)(2)(3)2002:(1)(2)(3)2003:(1) (2) (3)Major Customers/主要顾客:(1)(2)(3)Regulatory applications(1)ULCUL (2)CAS (3)CE/GS/TUV (4)Other Quanlatory can be produced annually/年产量Production Facilities and Equipment(with number)/生产设施及设备
3、(请注明数量): Any special machine to enhance production capability and quantity/有什么特殊设备用来提高生产能力和数量Number of Assembly Lines/生产总数目:Number of Employees/员工数目:(1) Clerical Staff/文职:(2) Engineer/工程: (3) Factory Worker/生产人员:Locational of Production Facilities/生产设施地点:Average Lead Time/交货期: Manpower and Originati
4、on(A) Number of total hourly employees (direct and indirect)计时员总数(直接和间接)(B) Number of Quality Personnel 品管人员的数量1、Hourly 计时人员2、Non-exempt(technicians)技术员3、.Salaried(total)月薪人员a. Supervisors主管b. Engineers工程师c. Clercal文书d. Other其他 (C) Ratio of hourly production to quality personnel 计时生产人员和品管人员的比率Respon
5、sible Persons负责人Name姓名Position职位Report To报告给Mangerment(G.M/M.D)管理者(总经理/董事长)Marketing市场部Quality质量部Engineering工程部Production生产部QUALITY SYSTEMS SURVEY REPORT质量系统调查报告COMPANY/DIVISION LOCATION 公司/部门 地址 OPERATIONS/PLANT MGR.Mr.Hu jianxin PHONE 业务/工厂经理 电话COMPANY QUALITY DEPARTMENT CONTACT品管部门联络人SURVEYED BY调
6、查人TYPE OF BUSINESS:业务种类DATE日期AUDIT RESULTS:稽核结果UnacceptableACCEPTABLE可接受CONDITIONALLYACCEPTABLE有条件接受NOTACCEPTABLE不可接受RANGE总分RATING得分RANGE总分RATING得分RANGE总分RATING得分Quality Organization品管组织12-1610-110-90Training Communication 培训与沟通10-138-90-70Document and Spec Control 文件控制11-159-100-80Inspection Proces
7、s 检验过程24-3319-230-180Control of MeasurementTest Equipment 测量试验设备的控制15-2112-140-110 Purchased Materal 物料采购15-2011-130-100 Process Control 过程控制28-3922-270-210Quality System 质量体系18-2515-170-140Contract Review 合同评审3-420-10Design Control 设计控制10-138-90-70Control of Customer Supplied Product客户提供产品的控制2-3100
8、Control of Quality Records 质量记录的控制4-530-20Handing,Storage,Packaging and Delivery搬运,储存,包装和交付3-40-20RATING OF TOTAL SYSTEM 系统总得分: 00.00%Assessed Department 受审核部门Contact Person被审核人Position 职位Remark 备注12345678 Comment/评论 Rating/得分: Result/结果;Assessor/评审人:QUALITY SYSTEMS SURVER SCORE SHEET质 量 系 统 调 查 评 分
9、 表QUALITY SUB SYSTEMS: 品管系统分组TOTALPOSSIBLE最高分SCORE得分RATING 等级 Quality Organization 品管组织160Not Acceptable 不可接受 TrainingCommunication培训与沟通130Not Acceptable 不可接受 Document and Spec Control 文件控制150Not Acceptable 不可接受 Inspection Process 检验过程330Not Acceptable 不可接受Control of Measurement Test Equipment 测量试验设
10、备的控制210Not Acceptable 不可接受 Purchased Materal 物料采购200Not Acceptable 不可接受 Process Control过程控制390Not Acceptable 不可接受 Quality System 质量体系250Not Acceptable 不可接受 Contract Review 合同评审40Not Acceptable 不可接受 Design Control 设计控制130Not Acceptable 不可接受 Control of Customer Supplied Product客户提供产品的控制30Not Acceptabl
11、e 不可接受 Control of Quality Records 质量记录的控制50Not Acceptable 不可接受 Handing,Storage,Packaging and Delivery搬运,储存,包装和交付60Not Acceptable 不可接受TOTAL总分2100 RATING 0.00% NOTES 1.If a question is non-applicable for a given plant ,indicate as (N/A)and deduct those question points from total possible in determinin
12、g score for that sub-system. 2.The Quality System Survey Report includes 13 subsystems.A rating of at least 70%,none of subsystems rated”Not acceptable” is needed for a system to be rated “Qualified”.A rating of at least 55%,none of subsystems rated”Not acceptable” is required for a system to be rat
13、ed “Conditional Acceptable”备注:1.如果某问题不适用于供应商,标明N/A并把该问题的分数从总分里减去。 2.在质量系统调查表里包含13个分项。当没有分项评为“不可接受”得分 达到70%时,系统才可以评审为“合格”; 当得分达到55%,没有分项被评为“不可接受”时,系统才可评为“有条件接受”TO : DATE:FR: REF#:The problems which were found during system audit on are listed as below ,please fill out Corrective action report accordi
14、ngly and send to TTI in 2weeks.thanks!下面所列为2004年12月3日的体系审核中所发现的问题,请填写纠正预防措施报告并在两周内传回TTI。多谢!Supplier Corrective Action Requisition供应商纠正预防措施Problems 问题点 Recommendations 建议QUALITY ORGANIZATION Score 得分:0品管组织 Total Possible 最高分:161.Does the organization at the corporate or local level have a Quality Man
15、ual,including specific quality objectives that reflect managements commitment to quality? 组织是否有公司级的质量手册,其中包含管理层承诺的质量目标?Considerations 考虑因素-Quality manual satisfies ISO-9000 requirements.质量手册符合ISO9000的要求- Quality manual is controlled and current via revisions and is utilized质量手册受控并为最新版Scoring:得分0 - M
16、anual does not exist 没有手册 1. - Informal quality procedures are available 有非正式的手册 2. - Quality manual is in planning stage;however,quality procedures are currently followed 手册处于策划阶段。但目前遵守品管程序3. - A quality manual is available,focuses primarily on inspection methods 有质量手册,但侧重与检验方法 4. - A quality manua
17、l is available ,but lacks some elements of a preventative system. 有质量手册,但在预防系统方面缺乏某些因素 5. - A comprehensive manual is available that includes advance quality improvement methodsand clearly defines companys goals and preventative philosophy. 有完善的质量手册,包含的先进的品质改进方法和清楚描述了公司目标和预防策略Remarks 备注:2. Is the qu
18、ality function adequately atsffed and supported for the implementation and maintenance of the documented quality system?品管是否有足够的人力和支持可以运行和维护质量系统?Considerations 考虑因素-Independent quality function reports at the appropriate arganizational level. 在适当的组织水平上有独立的质量报告-Quality function includes professional
19、engineering personnel who focus on application of preventative techniques. 有专业的工程师致力于预防技术的应用Scoring: 得分 0 - No Quality function 没有质量功能1 - Part time or insufficiently staffed quality function. 有兼职的或人员不足2 - Dedicated,adequately staffed,quality function. 专职的和充足的人员Remarks 备注:3. Are quality responsibilit
20、ies adequately defined and documented? 质量职职是否被完整描述并且文件化?Considerations 考虑因素: - Organization charts exist and are controlled via revisions.有组织图并且受控为最新版-Job descriptions are established ,reviewed,and controlled via revisions.有职责描述并受控为最新版Scoring:得分 0 - Quality responsibilities are not defined 没有定义质量职责
21、1 - Quality responsibilities are generally defined,but lack formality and control 有定义质量职责,但非正式和没有受控 2 - Quality responsibilities are formally defined in controlled procedures and/or quality process flow chart 在受控的质量程序或品管流程图中有正式定义的质量职责Remarks 备注:-4.Has the company providee suitably controlled conditi
22、ons for activities affecting quality,Including: 对那些影响质量的活动,公司有提供适当的控制条件,其中包括: 1.Condition of equipment 设备条件 2.Plant cleanliness orderliness 工厂整洁有序 3.Plant lighting and operator comfort 工厂明亮,操作舒适 4.Plant temperature and atmospheric conditions 工厂温湿度条件 5.Waste/Scrap recycling or disposal 废弃物回收与处置 6.Gau
23、ge calibration 量具校准Considerations 考虑因素: -Facilities are utilized for both product qualification and on-going production monitoring. 用于产品认可和生产监控的设施 -Appropriate test schedules are available. 有适当的实验计划 -Test result correlate to custormer field failures. 试验结果与客户方的缺陷相关联Scoring:得分 0 - Inadequate facilitie
24、s.设施不足1 - Appropriate facilities exist,but some areas require mprovement. 有合适的设施,但在某些地方需要改进2 - Adequate areas,equipment,documented test procedures and resources are available and are followed.Records are maintained and utilized as a quality improvement tool. 有适当的区域,设备,文件化的试验程序和资源,实验记录被保存作为质量改进的工具Rem
25、arks 备注5. Does the organization have a management policy or directive requiring continuous improvement,andthere documented evidence of continuous improvement activities? 组织是否有管理方针或指示要求持续改进,是否有书面的持续改进的证据? Considerations 考虑因素:-Doncumented meeting agendas and minutes supporting relationship to projects
26、.有书面的会议纪要支持相关计划-Verification of meeting minutes and follow-up actions are completed.确认会议纪要和跟进措施是否完成-Employees are empowered to initiate corrective action and participate in problem solving teams for continuous improvement.雇员被鼓励参与持续改进活动,制定纠正措施和解决问题Scoring:得分 0 - There are no quality improvement meeti
27、ngs. 没有质量改进会议 1 - Occasional one-on-one,on-the-job,unscheduled meetings with employees take place to discuss quality improvement. 偶尔一对一,或者在工作中,没有事先计划的会议可以让雇员参加质量改进的讨论 2 - Scheduled meetings with employees are held that occasionally include quality improvement as an agenda item. 偶尔和雇员有事先计划的会议,质量改进是话题
28、的一项 3 - Scheduled meetings with employees are held that always include quality improvement as an agenda item. 经常召开事先计划的会议,而且质量改进是议题的一项 4 - Scheduled meetings with employees are held which are dedicated to quality improvement .Minutes are taken and documented. 与雇员召开计划好的质量改进会议,有文件化的会议纪要 5 - Regularly
29、scheduled meetings with employees are held which are dedicated to quality improvement ,where in employees involvement and suggestions are eagerly solicited ,promptly implemented when appropriate,and monitored for effectiveness . 与雇员有定期的质量改进专题会议,征询雇员的建议,如果合适就执行,并监控效果。Remarks 备注Training and Communicat
30、ion Score 得分:0 培训与沟通 Total Possible 最高分:131. Has the company developed and documented a program for incocrination and training of all personnel to ensure that they are aware of their job and quality requirements?公司是否有针对所有员工的关于培训的文件化程序,以确保员工了解工作和质量要求?Consideration考虑因素:-Training reflects business/qual
31、ity objectives,and is periodically reviewed and updated . 培训反映业务和质量目标并被定期审查和更新。-Training effectiveness is measured by management.管理层衡量培训的效果。Scoring:得分 0 - Informative communication with new employees does not exist. 没有和新员工的信息交流 1 - Informal verbal communication with new employees sometimes occurs. 有
32、时和新员工进行非正式的口头沟通。 2 - Verbal communication with all new employees occurs upon hiring. 和所有新员工都有口头沟通,正在开发一个正式的流程。 3 - A formal,informative program exists,but lacks emphasis on quality. 有正式的信息流程,但没有强调质量。 4 - A formal,informative program exists with satisfactory emphasis on quality. 有正式的信息流程并且注重质量。Remark
33、s 备注 2. Is there a formal training program for Quality personnel? 对品管人员有正式的培训流程吗? Considerations 考虑因素:-Training plan is updated annually to assure linkage with business quality improvement strategies.每年更新培训计划,保证和质量改进战略紧密相连-Associates training record are maintained to assure continuous focus.保存相关培训记录
34、。Scoring: 得分0 - Quality training does not exist. 没有质量培训1 - Quality training program is in the planning stage. 质量培训流程处于策划阶段2 - Informal training is provided to employees. 给员工提供非正式培训。3 - A formal training program exists,but is not fully implemented. 有正式的培训流程但未被完全执行。4 - A formal training program exists
35、,but is not fully implemented. 有正式的培训流程但不持续。5 - A comprehensive program exists which assures continuous quality training for all employees and monitors the overall effectiveness. 有完善的流程保证对全体员工实施持续的质量培训并监控效果。Remarks备注3Quality information regarding current status and Quality trends is available and po
36、sted for all employees to review? 有关于现状和质量趋势的信息并且公布个所有员工Consideration考虑因素:-Posted quality trend information is available and updated frequently. 公布质量趋势的信息并不断更新。Scoring 得分 0 - No quality trend information is posted. 没有公布质量趋势信息 1 - Quality trend information is tracked ,but is not available to all empl
37、oyees. 有质量趋势信息,但是不是所有人都能得到 2 - Some quality trend information is posted. 公布部分质量趋势的信息 3 - All significant quality trend data is communicated regularly to employees. 所有重要的质量趋势信息都有和雇员定期交流 4 - All significant quality trend information is communicated regularly to employees,and corrective action teams ar
38、e formed to reduce quality failures. 所有重要的质量趋势信息都和雇员定期交流并成立改进小组来减小质量问题。Remarks 备注 Document and Specification Control Score 得分:0 文件与规范控制 Total Possible 最高分:151 System is in place to insure that only the latest drawings and specifications are available for use by production ,purchasing,inspection,and
39、test. 系统保证只有最新的图纸和规范用于生产,采购,检验和试验。a) Written procedure 书面的程序b) Do procedures require change to be indicated or marked in the documents?程序是否要求文件要标明变更情况?c) Audits are performed to assure latest revisions are in the file or in use and only latest revision is in file.是否进行稽核来保证文件为最新版,而且只使用最新版?Considerati
40、ons考虑因素: Document control includes all quality related items such as prints,specifications,test plans quality plans,procedures,and other pertinent documents,records and files. 文件控制包括所有和质量有关的项目,如图纸,规范,试验计划,品质计划,程序和其他相关记录和文件 Existence of internal audit program to verify systems effectiveness and compl
41、iance to procedures.有内部稽核流程来确认系统的有效性和与程序的符合性。System includes a formal revision routing sign-off by functional areas to verify receipt and approval. 系统有正式的批准途径确保签收和批准。Verification of systems effectiveness by tracking three to five drawing numbers throughout process. 全过程追溯3到5个文件确认系统的有效性。Scoring:得分 0 -
42、 No system is used . 没有系统 1 - A informal system is used. 使用非正式的系统 2 - A formal system is in place,but evidence exists that it is not effective 有正式的系统存在但无证据证明其有效。 3 - A formal system is used ,but is not closed loop or does not include all documents. 有正式的系统但不保密或没有包括所有文件。 4 - A formal system is used wi
43、th all documents and is closed loop. 有正式的系统而且包括所有文件环环相扣。 5 - A formal electronic system is used with closed loop checks and access to all stations includes all pertinent documents. 使用正式的电子系统包括所有相关文件,用与检查和有需要的部门的访问。Remarks 备注2 Engineering documentation has a formal system to identify changes. 工程文件有正式
44、的系统标明变更。Considerations考虑因素:- Amaster document control,storage,and distribution area exists where appropriate records are maintained which detail change specifics and implementation dates.有一个总的控制,储存和发布区域,保存了变更细节和实施日期的记录。Scoring:得分 0 - No records kept. 没有保存记录 1 - Records are informal and scattered 记录不
45、正式和散乱的 2 - Records are formal ,but.incomplete. 记录是正式的但不完整。 3 - Records are complete on some items and functions,but not all. 在某些项目和功能上是完整的,但不是所有项目都一样 4 - Complete up to date formal records are maintained. 保存了完整的最新的正式的资料。 5 - Electronic records are maintained on all items and functions with easy acce
46、ss at needed stations. 在所有项目和功能上使用电子系统,便于有需求的部门的访问。Remarks 备注3 Product and component specifications are defined and controlled by Product Engineering. 产品和零件的规范有产品工程部制定和控制。Considerations考虑因素:- System includes all documents and includes sign-off by authorized,responsible individual(s)系统包括所有文件和由有授权的责任者
47、签署。- Product Engineering defines critical to quality (CTQ)features and labels them on the drawings.产品工程部确定重要质量特性(CTQ)并在图纸上标记出来。 Scoring: 得分 0 - No system. 没有系统 1 - Informal system 非正式的系统 2 - A formal system exists ,but is not enforced. 有正式的系统,但实施不力。 3 - A formal system is used ,but dose not include
48、all documents or funcitions. 使用正式的系统,但没有包括所有的文件和功能。 4 - A formal system is used and includes all functions and documents. 有一个正式的系统,包含所有文件和功能,系统保持最新状态。 5 - An electronic system is used and well maintained and includes all documents and functions with easy access 使用电子系统并且维护很好,所有文件都易于访问。 Remarks 备注 INS
49、PECTION-INCOMING,IN PROCESS,FINAL AND AUDIT Score 得分: 0 检验-来料检验,过程中检验,终检和稽核 Total Possible最高分: 33 1 Does the organization have comprehensive produces and work instructions for receiving inspection and testing activities? 组织是否有完善的程序和操作说明用于进货检验和测试活动?Considerations考虑因素- Supplier process Capability data is used to minmize inspection- 供应商的过程能力数据被用来减少检验量
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