商务邮件写作

1、Business WritingGuide to Basic Business Lettersv1. Heading(信头)v2. Salutation(称呼)v3. Body(正文)v4. Complimentary close(结束语)v5. Signature (签名) Heading: Address, date1# of Xiyuan Road, West Hi-Tech Zone,Chengdu, Sichuan 611731,P.R.China.June 6, 2008The StartvDear Personnel Director, vDear Sir or Madam, (

2、use if you dont know who you are writing to)vDear Dr, Mr, Mrs, Miss or Ms Smith, (use if you know who you are writing to, and have a formal relationship with) vDear Frank, (use if the person is a close business contact or friend)The ReferencevWith reference to + your advertisement in the Times / you

3、r letter of 23 rd March / your phone call today, vThank you for your letter of March 5thThe Reason for Writing vI am writing to + inquire about / apologize for / confirmRequestingvCould you possibly ? vI would be grateful if you could vI was wondering if you could Agreeing to RequestsvI would be del

4、ighted to vI would be happy / pleased to Giving Bad NewsvUnfortunately, vI am afraid that vI am sorry to inform you that Enclosing DocumentsvI am enclosing vPlease find enclosed vEnclosed you will find Closing RemarksvThank you for your help. Please contact us again if + we can help in any way / the

5、re are any problems / you have any questions.Reference to Future ContactvI look forward to . + hearing from you soon / meeting you next Tuesday / seeing you next Thursday.The FinishvYours faithfully, (If you dont know the name of the person youre writing to) vYours sincerely, (If you know the name o

6、f the person youre writing to)vBest wishes, vBest regards, (If the person is a close business contact or friend) Sample Letterv1# of Xiyuan Road, West Hi-Tech Zone, Chengdu, Sichuan 611731vP.R.C.vTel:Fax:Email: vJune 6, 2008v4/F Building 6, A District Tianfu Software Park

7、, ChengduvSichuan 610041vP.R.C. Dear Mr Hsu, With reference to our telephone conversation today, I am writing to confirm your Business Process Outsourcing order for Symbio. The order will be produced within 30 days and should be ready for use in your company in about 32 days. Please contact us again if we can help in any way. Yours sincerely, Jupiter Wen Director of Jupiter InfoTech Co.Your taskvWrite a letter to Jacob Hsu, CEO of The Symbio Group, asking for outsourcing service for your company. The following should be included as: what do you ne