ITversionVictor

1、supply chain it solutions overview presenter: victor pang, business solutions manageroctober 2003shanghai2ups supply chain solutionsagendaq objectives of this presentationq logistics information systemsq ups scs it solutionsq 2003 industry standings of wmsq “current hype” in logistics technologyq op

2、portunities in china logistics for it solutionsq summary3ups supply chain solutionsdisclaimer“the opinions shown here are solely the opinion of myself and not representative of the it department in ups-scs.solutions to be introduced in these slides may include both current and already obsolete solut

3、ions in the history of ups-scs. this session is meant as an introduction to logistics systems used in the industry and mapped back to what ups-scs have for internal ups-scs china logistics information session only.”i agreei agree 4ups supply chain solutionsobjectives of this presentation enable logi

4、stics team members to better understand the it solutions available for logistics projects share with team members on the solutions available in ups-scs the current trend in logistics it the vast opportunities presented for us in china5ups supply chain solutionslogistics information systems (lis) int

5、egrative system that provides required logistics information that enables:- logisticians to make decisions based on information provided by the system empowers the logisticians to: plan manage control, and measure logistics activities basic elements of lis:- data collection data processing to turn i

6、nto information information representation6ups supply chain solutionslogistics information systems (. in a nutshell.)planning & forecastingvisibility reporting & alertelectronic data interchange (edi)transportation managementwarehouse managementdata translatortrack & traceorder managemen

7、tdata warehousing & olapbillingcustomers erpforwarder booking7ups supply chain solutionslogistics business modelsfinished goods logistics (fg)spare parts logistics (spl)track & tracevendor managed inventory (vmi)supplier hub concept4th party logisticstransportation optimisation1.exe2.logic3.

8、pkms1.splus2.citadel3.icon1.et/wt2.global tracker3.vcs 21.exe1.icon *1.i22.roadnet1.na8ups supply chain solutionsus logistics systems considerationslogistics e nterprise a rchitectureo racles a pjd e dw ardsb aanc am bare r pin clu din g o rder m an agem en tin ven tory m an agem en t, an df in an c

9、ialso raclea ribar igh tw orksis u pplyc om m erce o n ep rocu rem en tc learc rossv astera(u tilized by f ritz)x portaf rom 2n extlin xin tl t rade m an agem en tw orldsh ip(u p s p roprietary)u p s on lyt an datam u tli-c arrierk ew ill s ystem ss h ippin ge x e t ech n ologiesm an h attan a ssoci

10、atess tarbrigh t(u p s lg p roprietary)m ch u ghc atalysto ptu mlogilityw m sg lobal t racker(u p s lg p roprietary)d escartes s ystem s g rou pv iew locitys peedch ain (v astera)g lobal t rack an d t racei2 t ech n ologiest ran saction al f reigh tu p s logistics t ech n ologiesd edicated c on trac

11、t orp rivate f leetm an u gisticsc a p s logisticst ran sportationv an tives iebelc larifyc r ms -p lu slm su tility s olu tionin progressjam ie s appb u n dled s olu tion slogistics e nterprisepreferred vendor in portfolioother potential choices in the portfolioother leaders in this field/vendors t

12、o consider9ups supply chain solutions3 commonly used system delivery technologies client / server technology means: information is accessed via a main server. dummy pcs are used to access as client. system: exe, pkms, citadel, splus, logic. advantage: secure, fast and reliable as system usually runs

13、 in secure network. disadvantage: expensive to implement as usually requires a dedicated lease line. asp (application service provider) web application means: the program is sent/delivered via the internet, no need for user to install a program in order to use. usually program is accessed via an int

14、ernet browser. system: icon, vcs2. advantage: easy access and used. no need to install any programs. cheap and fast to implement. disadvantage: speed affected largely by internet speed. may not be fully secured. standalone system means: program is installed on the pc and runs from there. no need a s

15、erver. system: csflog advantage: cheap and quick to implement. no need for a server. disadvantage: as all data & program resides on 1 pc. if pc is down, all data may be lost.10ups supply chain solutionsups scs it solutionsservicesfunctionswarehousing - regional/fsl (jit hubs)service parts logist

16、ics - rma, crm, warranty managementvalue-added services - configuration, kittingcross docking- high velocity order mergedistribution and transportation- supply chain visibilityecommerce- backend logistics and fulfillmentcross section of is productsservicesfunctionswarehousing - regional/fsl (jit hub

17、s)service parts logistics - rma, crm, warranty managementvalue-added services - configuration, kittingcross docking- high velocity order mergedistribution and transportation- supply chain visibilityecommerce- backend logistics and fulfillmentcross section of is productssmall medium largelogiccdm vs-

18、plusmanhattanexeweb tracker/event managervirtual carrier iicategory based on revenue, transaction volume, operational complexitytransportation visibility and pro active alertsiconinventory application and visibilitys-plus 4.0 application currently under development, (vantive, oracle erp, exe)small m

19、edium largelogiccdm vs-plusmanhattanexeweb tracker/event managervirtual carrier iicategory based on revenue, transaction volume, operational complexitytransportation visibility and pro active alertsiconinventory application and visibilitys-plus 4.0 application currently under development, (vantive,

20、oracle erp, exe)11ups supply chain solutionsservice parts logistics systems core basic wms functions: receive, barcode, putaway, pick, pack stores and validates serial # fast/cost effective to setup and implement advance wms functions: replenishment, stock balancing value-added features: field engin

21、eers booking etc advanced reports: defective trends analysis, engineers work order analysis currently known ups spl system:1. citadel2. icon3. splus12ups supply chain solutionscitadel system information: client/server technology accessed via lease line using telnet non-graphical interface a unix/vax

22、 machine feel server located in sydney, australia have a web front for inventory tracking/visibility13ups supply chain solutionscitadelcitadel service applications spare parts logistic management call logging/ tracking rma managementcitadel web development web software development java specialists b

23、2b web based transactions14ups supply chain solutionscitadeltransact and monitor the rma cycle log rma dispatch urgent replacements to meet sla compare actual returns against expected returns monitor replacement items and their dispatch replenish locations with replacementscreate calls allow call de

24、sk or customer to enter detail of who is returning thegoods and what is being returned the defective itemsreceipt defectives record items actually returned, checking against items expectedto be returneddispatch replacements determine best supply location to expedite supply of replacementitems. suppl

25、y customer with replacements checking (optional based on contract detail) that defectives have been returned.15ups supply chain solutionscitadel good stock in transit screen16ups supply chain solutionscitadel checklist wms functions stores and validates serial #fast/cost effective to setup and imple

26、ment advance wms functions: replenishment, stock balancingvalue-added features: field engineers booking etc advanced reports: defective trends analysis, engineers work order analysis benefits: proven system & mature systemxdownside: expensive to setup, require lease line, outdated technology wit

27、h eol database. non-integrative to other systems.17ups supply chain solutions icon (inventory control on the net)stands for inventory control on the netaims to consolidate all the activities of the supply chain under one system for more effective command and controlconsists of 4 main modules:1.wareh

28、ouse2.order mgt3.transport4.service partsmulti-tier application and highly scalable depending on customers needs and requirementslow implementation costs and allow accessibility to inventory details from almost anywhere!18ups supply chain solutionsicon work flowreceives inboundreceives new ordersper

29、forms pick, pack & ship operationssends ready to ship orders to transport module for carrier trackingprovide visibility into inventory in all icon warehouses“looks” into warehouse module for users queriesuses all 3 other remaining modules for track and trace of defective & active parts.19ups

30、 supply chain solutionsicon system information: delivered via asp model accessed via internet accessed almost everywhere full gui with user friendly interface server located in singapore system functionalities are customisable to users requirements network setup: 1xfirewall, 1xdb server, 2xapps serv

31、er, 1xload balancer20ups supply chain solutionsoperations scenario with iconmain warehousefsb 1fsb 2fsb 3.consigneetruckstruckscustomeras/400iconreplenishmentmain warehouse activities1. receive inbound according to asn/packingslip2. receive unused parts from fse3. receive defective from fse4. receiv

32、es order, picking, packing and shipping5. replenish good part to fsb6. cycle countfsb warehouse activities1. receive inbound from main warehouse2. receive unused parts from fse3. receives order, picking, packing and shipping4. cycle countshipping of goodpartshipping of goodpartsreturn of unused good

33、 partreturn of unused good part return of defective partassumed operations procedurescall centrecall centre operators1. receive orders andcreate orders in iconicon1. receive orders androute orders to w/h or fsb2. place orders in ftp directoryfor pulling by as/400dainabot as/4001.pulls and receives d

34、atafrom icon ftp directoryof text file dataplant21ups supply chain solutionsicon other value added functionsfe management capabilityfe management capabilitymanagement of fes, icon can assist user to assign fe to previously maintained location/customer/systems,cuts down diagnostic time since fe has a

35、lready service the same customer/system before,allows service report on frequently down system.order by pictureorder by picturewe allow ordering of parts via pictures, reduction of error in ordering, allows also directed order by fe without an experienced order administrator.easy access, anywhere, a

36、nytime.easy access, anywhere, anytime.allows anyone with user access authority to retrieve reports via the internet, without any costly network tie-ups!further analysis done.further analysis done.parts failure analysis, fes job analysis, customers parts usage analysis22ups supply chain solutionsicon

37、 checklist wms functions stores and validates serial # fast/cost effective to setup and implement advance wms functions: replenishment, stock balancing value-added features: field engineers booking etc advanced reports: defective trends analysis, engineers work order analysis benefits: proven system

38、 & mature systemxdownside: speed depends on internet, may not be able to handle heavy transactions within the warehouse.23ups supply chain solutionssplus system information uses best of breeds systems connectware, vantive (crm), exe (wms) and oracle (db) accessed via telnet server located in us

39、implemented for ge medical systems not recommended as a solution currently.24ups supply chain solutionsmanhattan pkmsglobal support - language, units of measure, support offices & personnel3pl functionality (multiple customers in same facility, billing flexibility by pick, labor, transactional,

40、etc.)multi-industry breadth (high-tech, e-commerce, retail, healthcare, cpg, automotive, etc.)client/server based and very integrative to customers erpin ups scs, pkms is used as the default solutions for foundry/semiconductor industry25ups supply chain solutionsmanhattan pkmswarehouse management sy

41、stem pkmsreceive/stock locatecreates put-away label to help track inventory within d.c.cross docks pre-packs for faster throughput.automatically directs priority skus to active pick sites or special processing. provides receipt verification against asn for better dc planning and shipment reconciliat

42、ion at host. pickbatches pick tickets into “waves,” eliminating manual selecting and sorting.prints pick tickets in best picking sequence for improved productivity.identifies and processes “hot” picks and rush orders immediately.pre-cubes orders and prints carton-level pick tickets to support pick/p

43、ack operations.pack/verifyverifies picking accuracy via bar code scanning which reduces charge-backs and improves sales.performs weight verification of cartons to double check picking accuracy.creates ucc 128 shipping labels and carton content info for edi asn.eliminates effort and errors associated

44、 with key-punch invoicing.ship/manifestensures shipping integrity of order.identifies best shipment routing based on freight charges and customer requirements.automatically generates shipment documents including shipment manifests and bills of lading.processing shipping zone and rate tables to autom

45、atically derive shipping charges for certain carriers.distribution centertracks and manages inventory in all areas of d.c. including bulk storage and active pick sites.handles suggested put-away in bulk and directed replenishment from bulk to activekeeps system up-to-date with real-time updates usin

46、g rf devices.bulk storage(replenishment)flowofgoods26ups supply chain solutionsnational semi-conductor it setup with pkmsedi bridgemanhattan pkms eventmanager upsmanifest & trackingweb trackerwebqueriesemail triggersqueriesemailalerts,pods upsmanifest infostatus updatesshipmentinitiationstatus u

47、pdates &event tracking infoexchange ofedi filesintegrated systems solutions and interfaces freightforwarderspods27ups supply chain solutionsexceed 4000 / version 3.6 client/server based require lease line back to us multiple “versions” for different customers/verticals multi database support sta

48、ble and considered default system to “sell” deployment in ap support mainly from singapore and with vendors help28ups supply chain solutionsexceed topology - hardware and system topologysql serveroracle (post beta)29ups supply chain solutionstrack & trace applications et/wt (event tracker/web tr

49、acker) global ups solutions for domestic/international shipments tracking multi-modal and multi-carrier 2 applications here: event tracker & web tracker vcs2 (virtual carrier system 2) asia pacific “cheaper” solution for track & trace of shipments auto track ups, fedex and dhl express shipme

50、nts via tracking numbers multi-modal and carrier via manual inputs or edi used since 200030ups supply chain solutionsevent tracker / web tracker multi-modal global supply chain solution flexible, user defined fields through out key tables within the application ability to dynamically change field na

51、mes based on mode of transit system captures all origin, destination, and transit points for all modes of transit system captures key date information including ship date, arrival and departures at transit points, and arrival and delivery at final destination on all modes of transit31ups supply chai

52、n solutionsevent tracker hierarchyevent tracker event databaseevent alerts32ups supply chain solutionsvcs 2 (virtual carrier system 2)access: web-based,security: ssl encryption, user ids req.,edi: xml, excel, flat file via ftp/httpreports: kpis, performance measurement, alerts: on performance failur

53、e, impending failure via emailheuristics business rules: auto-adjustment on eta/etd based on pre-defined rulescustomisable: track via order#, invoice# other than hawb/blpart of llps suite of tools to monitor 3pls ops!33ups supply chain solutionsvcs 2 milestones:34ups supply chain solutionskpi for mi

54、lestones tracking35ups supply chain solutions2003 industry standings of wms36ups supply chain solutions“current hype” in logistics technology rfid next big thing since barcoding! wireless solutions: bluetooth / gprs & pda voice-recognition wms (red paire) voicexml (voice extensible markup langua

55、ge)a voice-technology-based version of extensible markup language (xml) supported by more than 200 companies. it was founded by at&t, ibm, lucent and motorola. webservicesweb services let companies bridge communications gapsbetween software written in different programming languages, developed by different vendors or running on different operating systems.