剑桥商务英语中级口语考试-(基本讲义)

1、无剑桥商务英语中级考试辅导剑桥商务英语中级考试辅导口语部分口语部分一、口语考试概述一、口语考试概述（一）考试形式与流程（二）测试范围（三）评分标准二、应试辅导二、应试辅导（一）问答对话（二）小演讲（三）互相讨论三、备考指南三、备考指南一、口语考试概述一、口语考试概述（一）考试形式与流程（一）考试形式与流程考试形式考试形式口语测试由两位口语考官(一位提问官，一位评分官)对两位考生同时进行。提问官负责主持口试，还要求他给每位考生的成绩打总分，评分官负责对每一位考生的成绩进行分析评估。经提问官介绍以后，评分官就不再参与交流。口试为两人一组进行。然而，如果考点的考生人数为奇数，最后三位考生可以同时进行

2、考试。考试流程：考试流程：第一部分考官对每个考生轮流提问，问一些一般性的问题，并不严格按照顺序进行。这部分测试约三分钟左右。这部分考查考生自我介绍的能力：提供有关自己的家庭、兴趣和工作的信息，并表达如同意、反对或喜好等意见。第二部分是“小演讲”，共六分钟左右。在这一部分，考生可以选择一个题目，用大约一分钟的时间准备一段有发挥的演讲， 每个考生讲完以后， 就会请他们的同伴对他所讲的内容提一个问题。第三部分是考生间双向的谈话(三个考生则采取三向讨论的形式)，考官给考生一个讨论题目，要求考生谈论大约 3 分钟，考官可以进行恰当的引导，然后再提一些与主题有关的问题。（二）测试范围（二）测试范围BEC

3、口试主要考查考生在商务交往过程中运用英文的能力。测试范围包括：1. 建立和保持商务联络建立和保持商务联络（1）向人表示问候和对问候的回答；（2）自我介绍；（3）询问对方或介绍自己的身份特征；（4）表达自己喜欢什么、不喜欢什么；（5）发出邀请、接受和拒绝邀请；（6）表示感谢和欣赏；（7）给别人提供方便，接受和拒绝帮助。2. 谈论工作谈论工作（1）询问和描述工作任务；（2）询问和介绍公司情况；（3）询问和简要介绍产品；无（4）比较不同的产品及价格；（5）询问和提出自己的观点；（6）表示同意或反对；（7）提出、接受或拒绝建议；（8）表达需要和要求。3. 制定计划和安排工作制定计划和安排工作（1）商务

4、会议：安排会议日程与议程；（2）商务旅行：预定饭店房间、入住饭店和结账、点菜、进行旅行咨询、预定机票、乘火车旅行、根据指南行路等。（三）评分标准（三）评分标准两位考官都给考生评分， 评分官运用详细的评分标准给分， 与考生谈话的考官参考评分标准给出总分，考生彼此之间互不影响。现将评分标准进一步描述如下：1. 语法和词汇语法和词汇指的是对语法和词汇形式恰当运用的范围和准确性。BEC 中级测试需要一定程度的语法和词汇量。这一水平的考生应该相当准确地使用足够的适当词汇来表达自己的意图。2. 话语组织话语组织指每位考生个人谈话是否连贯，长度是否合适，是否切题。话语应足以符合 BEC 中级水平的要求。3.

5、 发音发音指考生发出让人能够理解的声音的能力。BEC 中级水平要求考生通过恰当使用重读、节奏、语调和清楚的单个发音来表达意思。4. 互动式交流互动式交流指考生在谈话的过程中积极参与的能力。在 BEC 中级考试中，考生应该对轮流说话反应灵敏，并通过恰当地提问和回答使谈话能持续进行。5. 综合成绩等级综合成绩等级指考生参加口试的总成绩。整个口语测试都在对考生的语言技巧进行评价。为了能公平、准确地对每位考生的成绩进行评分，必须让考官有足够的语言样本来评估。因此，考生必须准备充分地回答考官或其他考生的问题，说话清楚、让人听得见。考官有责任在必要时控制或指导交谈， 以确保每位考生都有均等的机会说话， 考

6、生也有责任尽可能保持交谈的持续进行。考生均等地轮流谈话可以最有效地利用可以使用的时间。二、应试辅导二、应试辅导（一）问答对话（一）问答对话本考试第一部分为问答对话。考官一般会让考生介绍个人信息，谈论目前的情况、过去的经历、将来的打算、表达意见、推测等。要求考生有问必答，考生根据自己的个人情况和知识对考官的提问做出及时得体的反应，给出机智合理的回答。1. 应试技巧：应试技巧：（1）认真听题，如果不清楚某一问题一定要礼貌而巧妙地请主考官再重申一遍问题。常用句式有：I beg your pardon. Im sorry I didnt quite catch you, would you pleas

7、e say itagain?（2）回答要全面、得体、切题，不可仅用一两个单词来回答，同时要简洁干脆，三五句即可，不要太啰嗦，也不可谈论与话题无关的事情。（3）回答问题时要面向考官而不是另一名考生。说话要大方、自信和清晰。无（4）在本部分考试中切记不要打断另一名考生的讲话。2. 考试演示考试演示(A 为考官，B 为一考生，C 为另一考生)A: OK. Now lets get started. Whats your name? Where are you from?B: My name is Li Ming, and Im from Shanghai.A: Thank you. And you?

8、 Where are you from?C: Im Zheng Fang. Im from Hangzhou.A: Thanks. Do you work or study here, Miss Zheng?C: I work as a sales clerk in a foreign company.A: What about you, Mr. Li?B: Im a student. I study Biology.A: Do you like your major, Mr. Li?B: Yes, Im very fond of Biology.A: Why?B: I find biolog

9、y very interesting and very useful. It helps me understand life forms andnature better.A: How about you, Miss Zheng?C: I like my job very much. The Sales Department is very important in the company. I canlearn a lot from my work, and my boss treats me very well.A: Thank you. Now Im going to ask you

10、both some questions about office hours. Howmany hours do you study each day, Mr. Li?B: I study about 10 hours every day.A: What about you, Miss Zheng? How many hours do you work every day?C: Eight hours.A: Do you think working overtime is a good thing for a company, Miss Zheng?C: No, I dont think so

11、.A: Why not?C: Working overtime will cause complaints from employees and ruin their health in thelong run. If the workers develop the habit of working overtime, their efficiency tends tobe lower. And that means the company should pay more to them.A: What do you think of it, Mr. Li?B: I dont think ov

12、ertime work is a good thing. That makes the job very stressful and tiring.Of course, its understandable to work overtime occasionally when its really busy andnecessary.A: Mr. Li, do you think people in the future will work longer hours or shorter hours?B: I think people will work shorter hours in th

13、e future.A: Why?B: With the help of computers, work efficiency will be much higher than before. Within theshorter hours, they can do the same even more work than what they can do now.A: Do you think people will feel free to choose the work hours in the future, Miss Zheng?C: Yes, I suppose so.A: Why?

14、C: Computers have made it possible for people to work at home. So they may choose to无work part-time or full time, work in Small Office, Home Office.A: OK. Thats all for the first part of the exam. Now lets move to the second.3. 常考话题常考话题（1）个人）个人Possible QuestionsSuggested Answers and NoteWhats your r

15、egistration number?My registration number isWhats your name?How do you spell your name?How do you spell your family name /surname / last name?My name isMy given name is, but my friends alwayscall me, my English name is .You can call me, if you like / wish.My nickname is What doyouconsiderasyourmajor

16、strength?self-motivatedhard working and honestlook for better ways of doing the workgood interpersonal relationshipsWhat doyouconsiderasyourmajorweakness?I cannot leave a job half-done and usuallyfind myself thinking of possible solutions toproblems while I am driving to work or inthe shower. I also

17、 know I spend too muchtime in my work. I cant get enough leisuretime.注： family name 指姓； first name 指“教名”、 “名字”， 不包括姓， 放在姓前。 如在 Peter Smith中，Smith 为姓，Peter 为名字；在 Kathleen Anne Stone 中 Anne Stone 为姓，Kathleen为名字。但在 Mary Anne Stone 中，Mary Anne 一起作为教名。（2）家乡）家乡Possible QuestionsSuggested Answers and NoteW

18、here are you from?Im from china / Shandong province / Xiancity.Whats your nationalityIm Chinese.Would you say its a good place to live in?(Why?)What is special about your hometown?Do you like living in?Where would you like / rather live in?(Why?)Do you think it would be better to liveinor? (Why?)Wea

19、therTransportationEnvironmentHousingNight life (exciting, dynamic)Local peopleLocal governmentJob opportunitiesAtmospherecustoms（3）家庭）家庭Possible QuestionsSuggested Answers and Note无Do you come from a large family or a smallfamily?Extended family（大家庭，扩大的家庭）Nuclear family（小家庭，核心家庭）Can you get along we

20、ll with your parents /sisters / brother?Can you tell me a bit aboutin yourfamily?Generation gap / be agree with / quarrelwithEasing going / strict / tender / friendlyHarmonious / unhappy family atmosphere.What do your parents do? / What do yourparents do for living?Doctor / farmer / teacher / scient

21、ist / worker（4）工作或学习）工作或学习Possible QuestionsSuggested Answers and NoteDo you work or are you a student?Where do you work / study?Im a student in Northwest University.I am a member of company.Whats your major? / What do you study?My major is/ I majored in, and minoredin/ImofEnglishmajorinforeignlangu

22、ages department inuniversity.What do you do in the company?What exactly do you do in the company?What are your job responsibilities?Im the group accountant for HBC.At HBC, I work as an administrator for theinternational business development group.I deal with the systems administration forHBC.Imrespo

23、nsiblefortheday-to-dayaccounting for the group.Myresponsibilitiesarerespondingtocorrespondenceandreceivingandanswering phone calls.What are the advantages of your job?What do you like most about your job?(Why?)Can you tell me a little about your work,what you find most interesting about it?What kind

24、 of job would you like to do most?(Why?)What would your ideal job be? (Why?)Job Satisfaction / Job responsibilityhigh promotion spacefeel comfortable in the workplaceInteresting / challenging / easy / flexibleTraveling opportunity / can meet manypeopleTraining (career development)Financial benefits

25、/ high salarywork with nice people / learn from eachother无What are the disadvantages of your job?What are the things you dont like aboutyour job?The disadvantages of my job are that Ihave to start early and finish late.The things I dont enjoy are the routineback-ups of all the data.What I dont like

26、about my job is that I oftenhave to work overtime.I dont like the 9 to 5 system. I hope I canwork with the flextime system. You knowthe SOHO, Small Office, Home Office.What do you like most about your studies?(Why?)Can you tell me a little about your studies,and what you find most interesting abouti

27、tWhat is favorite subject? (Why?)It is very useful to my career development.Being interested in the major / coursesExcellent / professional / friendly teachersstudy with fellow students / discussionsWhy do you study English / Japanese /besiness?Useful / interesting / job requirementIm going to Ameri

28、ca / Japan next year.（5）业余爱好）业余爱好Possible QuestionsSuggested Answers and NoteDo you have much free time?Yes, I dont have many courses / I onlywork 8 hours a day.No, I dont have much free time, becauseso many wonderful courses are fixed.How do you spend your free / leisure time?What do you do in your

29、 free time?Whats your hobby?Do you like sports / watching films?Sports: tennis / badminton / golf / baseball /attend the gym / fitness centerChat online / surfing / reading / play videogamesWatch TV / Teleplay / films / Educationalprograms / Amusement programsMusic: classical / light / pop / jazz /

30、blues /folkFine arts: Abstract painting / oil paintingRechargethebattery:AttendtrainingcoursesI watch TV a lot. My friends say Im a couchpotato.Yes, Im crazy about playing basketball.When I am free, I try to get together withfriends and go on outings.Once I get on the Internet, I find that timereall

31、y passes very quickly.无Why do you like?Is there any particular reason why youenjoy?I am fond of traveling. Traveling is a goodwayoflearningandagoodwayofcommunicating with other people.When did you first take up / start(Why did you start then?)I started playing badminton when I was afreshman. A frien

32、d of mine recommended itto me / I decided to lose weight at that time.（6）交通方式）交通方式Possible Topics & QuestionsSuggested Answers and NoteHow did you come here today?How did you travel to the test?bus / taxi / cab / private car / subway / tubeunderground / train / bike / on footIf you could travel

33、by any form of transportyou want, what would you choose? (Why?)Which form of transport would you like totravel by?bike / subway / airplane / boat / bus / traindistance / time / safety / moneyHow do you think you will travel to work in15 years time? / 15 years from now?subway / undergroundIt would be

34、 fast developing in 15 years timeand will cover everywhere in Xian. It will bereally convenient.（7）培训）培训Possible Topics & QuestionsSuggested Answers and NoteShould companies offer training to staff?(Why? / Why not?)training: productivity / profit / motivationBut: cost money, time, internal confl

35、ict (whoshould get the opportunity)What kind of training course have you evertaken? /Have you ever taken any training course?What do you think is most important whenyou choose a training course? (Why?)What do you usually expect from a trainingcourse?BEC online training courseComputer skill training

36、courseEnglish trainingLocation / Transportation / Duration ofcourse /Cost /Flexibility of trainer / Topics covered /Materials / Follow up advice（8）未来计划）未来计划Possible Topics & QuestionsSuggested Answers and NoteWhat would you like to do after you finishyour studies? (Why?)go abroad, look for a job

37、, hunt for a job,study further, post graduateWhatareyoudoingnowforthepreparation of your future plan?knowledgepreparation:attendtrainingcoursespsychological preparation: be mature inmind无to improve interpersonal skillsto gather relative experiencesWhat if you failed to find a job as a? /passtheentra

38、nceexaminationforpostgraduate students?I would keep on trying / find another jobasI would find a job first and try it again nextyear.No, its impossible, Im quite confident.（9）团队合作）团队合作What kind of people do you most likeworking /studying with? (Why?)What do you think makes a good team?What is a good

39、 team?Do you think you work in a good team?(Why? / Why not?)Friendly / trustworthy / honest / cooperativeHonest and have good interpersonal skillsCooperation and friendly atmosphereMutual trust（10）出国）出国Possible Topics & QuestionsSuggested Answers and NoteWould you like to work abroad?(Why? / Why

40、 not?)Istheopportunitytoworkinanothercountry important to you?Yes: broaden ones horizon, experience,dreamExperience different culture and peopleTo learn advanced technologyTo improve English / other language abilityNo: Im not interested.I have a large family to look after.I dont want to leave my par

41、ents andfriends.difficulties:Language,unfamiliarenvironmentWhich country do you prefer to go to?(Why?)America:learnadvancedtechnology/EnglishPeople are more open / friendly.Singapore: beautiful / no language hamper/ having friends there.Whatisimportantwhenchoosingacountry?distance / language / work

42、requirement /level of consumption / personal preferenceWhat to consider before going abroad?Whataresomenecessarystepsforpreparing a business trip overseas?language training / passport / visa / moneychange其他话题：其他话题：What do you think of some modern methods of payment (credit cards, cheques, bank无trans

43、fers)?What role does the computer play in modern business?Which kind of office would you prefer to work in, cellular or an open-plan office?What do you think of international trade?How to deal with customer enquires on the phone?Health and safety in the workplace (How to ensure a healthy working env

44、ironment foremployees? What are some health hazards in the office/factory shop? What safetymeasures should be adopted in the workplace?)How to keep a balance between growth and environment protection?What kind of role does advertising play in promoting your products / services?Which form of advertis

45、ing is most effective in your opinion?What are the required qualities of a modern manager?What do you know about flexible time?（二）小演讲（二）小演讲本部分考试为小演讲。 每个考生分别会得到一张带有三个不同题目的卡片， 每个考生的题目都不相同。三个题目各有侧重点，其中一个题目适合商务经历有限的考生，一个题目适合略有商业经验的考生， 还有一个题目适合比较熟悉商业某领域运作的考生。 因此考生应当认真审题，以选择适合自己的那一个题目。考生选完题后准备一分钟，然后根据题目要求

46、和所附有的两三点提示作一分钟的简短发言。 每个考生做完发言之后另外一位考生要根据他刚才的发言对其提出一个问题。这一部分所涉及的范围相当广泛， 但大多数与商务有关， 考生应注意商务运作中各环节具体操作的重要性及其原因， 如公司员工参加培训班的重要性应当从哪些角度去分析、 选择公司驻地应有哪些重要性等。1. 应试技巧：应试技巧：（1）充分利用准备时间，仔细审题，罗列自己的主要观点和论点。（2）演讲结构要完整，引题，观点陈述和结尾要清晰，衔接自然，有逻辑性。（3）论点论据要充分，将论点充分展开，不可一味的重复论点。（4） 如果想不到更多的论点， 在一分钟之内能就一方面发挥拓展开来也可以得到理想成绩。

47、因此，考生在这部分的观点论述不见得要面面俱到，只要能够清晰明了、有理有据地去表达即可。2. 考试演示考试演示考题：考题：A. What is important when.?Motivating staff financial benefits career development opportunitiesB. What is important when.?Satisfying customers a good after-sales team more communication with customers无参考答案：参考答案：Sample A:Well, Im very intere

48、sted in this topic - whats important when motivating staff. Personally,I think there are three main important factors: financial benefits, career developmentopportunities and an easy-going boss.Firstly, the financial benefits should be the most important factor. They may include goodsalary, bonus an

49、d other perks. As we know, most people work to live instead of working forfun. And also as the saying goes, money can make the mare go, so money is veryimportant in motivating staff. Secondly, career development opportunities are quiteimportant. Actually, there is nobody who does not want to be prom

50、oted. If staff cannot seeany good career prospects, they will probably quit the job. Finally, an easy-going boss isalso important. Nobody wants to work with a difficult boss.To sum up, financial benefits, career development opportunities and an easy-going bossare important in motivating staff.Sample

51、 B:Well, Id like to talk about the important factors that contribute to customers satisfaction.First of all, we need a group of excellent after-sales service team. It is true that it is noteasy to meet the needs of every customer, but our responsibilities involve handlingcustomers complaints and try

52、ing every means to solve their problems. In order to have anefficient group of after-sales service team, we must organize some staff training courses.In addition, we need to carry out surveys on customers about whether they are satisfiedwith our products and in what aspects they are dissatisfied. Ba

53、sed on the result of thesurveys, we can make improvement.In a word, more communication with customers and a good after-sales team can helpimprove customer service.3. 实用表达法实用表达法（1）引出话题引出话题第二部分的考题一般都是以What is important when引出的， 问的是做时要考虑的因素。因此引题部分可以如此表达：Well, when it comes toseveral vital factors must

54、be taken into account.As we all know, many factors must be considered whenThe purpose / aim / subject of my talk is to provideIm going to talk about（2）正文罗列观点：）正文罗列观点：First. second., third., at lastFirstly. secondly., thirdly., lastly.First of all., then., next., after that., finally.To start with. l

55、ater. to finish up.（3）解释观点）解释观点In this way,无To put it another way,In other words,That is to say,so to speak,lets say（4）阐述原因）阐述原因Due toThanks toOn account ofBecause ofAs a result of（5）阐述后果）阐述后果As a resultAs a consequenceConsequentlyTherefore,（6）举例：）举例：For example / instance.A good example of this is.

56、To illustrate this, I have an example for you.Ill illustrate this by using the following example.（7）过渡）过渡And / Then / BesidesAnd of courseOn the other hand,But more than that,Not only that,Apart from that,And another thing,On top of that,Whats more,Beyond those,But most importantly,But above all,Las

57、t but not least,Oncehaving (done)（8）总结：）总结：All in all / In short / In a word / In brief,In conclusion / On the whole / Altogether / In a nutshell / To cut a long story shortTo summarize, there are three main points.Now, to sum up, I have covered three main points in my presentation.In conclusion / I

58、n short / In a word, I have covered three main points in my presentation.So let me summarize what Ive said. I have made three points: firstly, the history, secondly,the markets, and thirdly, the staff.无4. 常考话题常考话题真题部分：真题部分：（1）What is important when?Trying to attract new staff Competitive wages Compa

59、ny reputation（2）What is important when?Preparing to go away on a business trip Informing colleagues and clients Delegating essential tasks（3）What is important when.?Planning corporate hospitality Guest list Type of event（4）What is important when.?Writing a newspaper advertisement for a job vacancy D

60、escription of the work Experience needed by applicants（5）What is important when.?Delegating work to others Clear instructions Choice of person for the task（6）What is important when.?Designing a company website Type of information to include Different language versions（7）What is important when.?Meeting foreign clie