英语书信格式-书信经典范文15篇(10)——投诉信2

1、英语书信格式书信经典范文15 篇（ 10）投诉信 210. You have recently madea purchase from the local department store. However, when you arrived home, you found a fault withit. Write a letter to the manager, say what the product is, explain the problem and say what you d like to be done about it. （投诉信）亲爱的先生、女士：我写此信是要就我200

2、7年 8月 25日从你们在菲利普大街上的商店里购买的一件羊毛衫进行投诉的。Dear Sir or Madam,I m writing to complain about the recent purchaseof a woolen sweater from your department store on Philip Street, on August 25, 2007.我最近按照标签上的说明用冷水洗了这件羊毛衫，然而，当我将它从洗衣机里取出时，这件衣服却变形了，再也不合身了。I recently washed the sweater in cool water, as per the in

3、structions on the label. However, when I removed it from the machine, the garment was stretched out of shape and no longer fits.我上周二 ( 6 月 21 日) 打电话到店里，是与一位叫Morris先生的部门经理讲的，他电话里很是无礼，告知我说因为这件衣服是降价购买的，因此不能退换。对此，我深感不满，因为我多年来一直是贵店的忠实顾客，在此事件之前，从来没有过任何投诉。因此，我 对受到如此待遇深感失望。I phoned the store last Tuesday (J

4、une 21) and spoke to the department manager, a Mr. Morris, who was rather rude on the phone and informed methat I could not get a replacement sweater as it was purchased at a reduced price. I felt really upset, for I have been a loyal customer of your store for many years and until this incident, never have had any complaints.I, therefore, feel disappointed to be treated in such a manner.然而， 我的要求并不高。如果你们能够给我退换一件，或者为我办理退费，怎么方便就怎么办，我都会非常满意的。期盼收到您的答复。您真诚的Kenny GaoI would, however, be perfectly satisfied if you would kindly replace the sweater or refund my money, whichever is