服务类职场应用题

1、职场应用题目2For Contestant A Only选手A:某公司业务扩大，现需要租用新的办公室。假设你是该公 司办公室主任，手上有总经理对选址的出一个符合要求的最佳地点。在比赛第一阶段，你需在30 分钟内完成以下任务：1. 阅读总经理提出的选址要求，填写任务单中的Section 1 ；2. 向队友询问三个办公地点的信息，填写任务单中的Section 2 ；3. 与队友讨论，选出一个你们认为最佳的地点，完成任务单中的 Section 3 ；（备注：任务单仅由选手A 填写，供其在赛场陈述时参考。）4. 准备第二阶段的汇报内容。在比赛第二阶段，你需在3 分钟内向裁判汇报任务完成情况，内容需涵盖

2、以下要点：)1 What is your group s task?)2 Which office have you chosen for the company?)3 Why have you chosen this office? (Please give detailed reasons why you have chosen this office and havent chosen theother two.)For Contestant B OnlyPlease read the requirements for an office.Dear Mr. Holt,As you kno

3、w our company is getting bigger and we will shortly need a new office. I would like you to find a suitable place for us to move to. Ideally, it should have good public transport connections because people travel from all over the city. So, one located near the metro or bus stops would be really help

4、ful for staff. The offices themselves should have space for a minimum of 150 people but it would be better if there was enough space for 200 because our company is likely to keep getting bigger. Our budget is limited to 200,000 yuan per month. Included in the office, I would like you to find one wit

5、h a canteen for staff to eat in. There should be parking for 50 cars for senior management and visitors. Lastly, I would like an office with space for a staff gym. Its important for our staff to be happy and healthy.Sincerel y,MichaelFor Contestant A OnlyWorksheetSection 1 Read the requirements for

6、an office and complete the following form.DetailsRequirementsLocationNearorSpaceBetweenandpeopleCostLimited to Facilities,andSection 2 Communicate with Contestant B and complete the following form.DetailsInformation about each officeLocationOffice A: Office B:Office C: Office A: SpaceOffice B: Offic

7、e C: Office A: CostOffice B: Office C: Office A: FacilitiesOffice B: Office C: Section 3 Discuss the question with Contestant B and make a decision.Which office do you choose for the company?口 Office A口 Office B 口 Office CFor Contestant B Only选手 B:假设你是某公司办公室职员，你的队友是办公室主任。公司 因发展壮大，需要租用新办公室。你的队友有公司对新办

8、公室的具体要求，你的手上有三个可供选择的办公室。请与你的队友沟通，选出一 个符合要求的最佳办公室。在比赛第一阶段，你需在30分钟内完成以下任务:1. 认真阅读三个办公地点的具体情况，提取相关信息；2. 与队友沟通，提供其所需信息，协 助其完成任务单中的Section 2 ；3. 与队友讨论，选出一个你们认为最能满足要求的办公室，协助队友完成任务单中 的 Section 3 ；（备注：任务单仅由选手A 填写。）4. 准备第二阶段的答问内容。在比赛第二阶段，你需在2 分钟内回答裁判的三个问题。回答需与实际任务相结合，表达清楚、有理有据、有逻辑性。For Contestant B OnlyPleas

9、e read the following information about the three offices and help Contestant A complete the worksheet.Office A1 kilometre from the metro, 400 metres from a bus stopSpace for 150 people150,000 yuan a monthA canteen and twenty parking spaces but no room for a gymOffice B400 metres from the metro, 200

10、metres from a bus stopSpace for 175 people200,000 yuan a monthA canteen, seventy parking spaces and room for a gymOffice C600 metres from the metro, 200 metres from a bus stopSpace for 200 people220,000 yuan a monthA canteen, fifty parking spaces and a well-equipped gym职场应用题目3For Contestant A Only选手

11、A：某咖啡连锁店想要开一家新店，需要为新店选址。假设你是新店的店长，手上有总经理对新店选址的基本要求。你的队友是选址负责人，给出了三个地点的相关资料。请与你的队友沟通，选择一个你们认为最合适的咖啡店地点。在比赛第一阶段，你需在30 分钟内完成以下任务：1. 认 真阅读总经理对新店选址的基本要求，填写任务单中的Section 1 ；2. 向 队友询问三个地点的相关信息，填写任务单中的Section 2 ；3. 与队友讨论，选出一个你们认为最能满足要求的咖啡店地点，完成任务单中的 Section 3 ；(备注：任务单仅由选手A 填写，供其在赛场陈述时参考。)4. 准 备第二阶段的汇报内容。在比赛第

12、二阶段，你需在3 分钟内向裁判汇报任务完成情况，内容需涵盖以下要点：.1 What is your group s task?.2 Which shop have you chosen for the company?.3 Why have you chosen this shop? (Please give detailed reasons why youhave chosen this shop and havent chosen the other two.)For Contestant B OnlyPlease read the requirements for a new coffe

13、e shop.Dear Miss Johnson,d alsos better if there isAs you know our coffee shops are doing very well and I feel it is time to add a new store to our group. We would very much like our new store to be in the downtown area and I would like you to choose a suitable location. When choosing the location t

14、here are some important things I would like you to consider. Firstly, we need a location where a lot of people walk past. It would be best if we could be located in the centre of the business district. We need space that can seat at least 80 people. It would also be good if there is space for childr

15、en to play in. While the location and space are important, we must also think about the price. The rent per month should not be higher than 50,000 yuan . Lastly, we need to think about the competition in the area. We like to sell sandwiches, salads and fruit in our shop, so itno shop selling similar

16、 food near us. Could you please find a suitable locationand get back to me as soon as possible?Sincerely ,Cath yFor Contestant A OnlyWorksheetSection 1Readthe requirements for a new coffee shop and complete thefollowing form.DetailsRequirementsLocationLocated in the Seating spaceFor at leastpeopleRe

17、ntNo higher thanper monthCompetitionNo nearby shops selling Section 2 Communicate with Contestant B and complete the following form.DetailsInformation about each shopLocationShop A: Shop B: Shop C: Seating spaceShop A: Shop B: Shop C: RentShop A: Shop B: Shop C: CompetitionShop A: Shop B: Shop C: Se

18、ction 3 Discuss the question with Contestant B and make a decision.Which shop do you choose for the company?| Shop A | Shop B | Shop CFor Contestant B Only选手 B:某咖啡连锁店想要开一家新店，需要为新店选址。假设你是新店的选址负责人，手上有三个地点的相关信息。你的队友是新店的店长，手上有总经理对新店选址的基本要求。请与你的队友沟通，选择一个你们认为最合适的咖啡店地点。在比赛第一阶段，你需在30 分钟内完成以下任务：1. 认 真阅读三个地点的

19、情况介绍，提取相关信息；2. 与 队友沟通，提供其所需信息，协助其完成任务单中的Section 2 ；3. 与 队友讨论，选出一个你们认为最能满足要求的咖啡店地点，协助其完成任务单中的 Section 3 ；（备注：任务单仅由选手A 填写。）4. 准 备第二阶段的答问内容。在比赛第二阶段，你需在2 分钟内回答裁判的三个问题。回答需与实际任务相结 合，表达清楚、有理有据、有逻辑性。Please read the following information about the three shops and helpContestant A complete the worksheet.Shop

20、ALocated in the main business districtSeating space for 100 peopleRent: 50,000 yuan per monthNear a caf offering a wide range of sandwiches, cakes and saladsShop BLocated in the main business districtSeating space for 85 peopleRent: 46,000 yuan per monthNear a caf eoffering cakes and hot sandwichesS

21、hop CLocated in the main shopping area's playgroundSeating space for 75 people and a childrenRent: 57,000 yuan per monthNear a caf offering a wide range of salads, fruit and soups职场应用题目3For Contestant A Only选手 A：某公司想要为员工提供健身房( health club )福利，以强健其体魄。 假设你是该公司的总经理助理，手上有对健身房各个方面的要求。你的队友是办公室负责人，手上有三

22、家健身房的资料。请与你的队友沟通，选择一家你们认为最符合要求的健身房。在比赛第一阶段，你需在30分钟内完成以下任务:1.阅读公司对健身房的各方面要求，填写任务单中的Section 1 ；2. 向 队友询问三家健身房的相关信息，填写任务单中的Section 2 ；3. 与 队友讨论，选出一家你们认为最能符合公司要求的健身房，完成任务单中 的 Section 3 ；（备注：任务单仅由选手A 填写，供其在赛场陈述时参考。）4. 准 备第二阶段的汇报内容。在比赛第二阶段，你需在 3 分钟内向裁判汇报任务完成情况，内容需涵盖以下要点：.1 What is your groups task?.2 Whic

23、h health club have you chosen for the company?t chosen the other two.).3 Why have you chosen this health club? (Please give detailed reasons why you have chosen this health club and havenFor Contestant A OnlyPlease read the requirements for a health club for staff use.Dear Mr. Lucas,To support our s

24、taff, I would now like to offer health club membership to all employees. Obviously, we do not have space to build a gym in our offices so can you find a suitable health club in the local area? The health club should meet the following requirements:Be located near our officesA wide range of facilitie

25、s including a gym, a swimming pool and classes such as yogaOpen 24 hours a dayHave a social programme and a bar or a restaurantLess than 350 yuan per month per personPlease look into the available options and get back to me as soon as possible.Sincerely,SallyFor Contestant A OnlyWorksheetSection 1 R

26、ead the requirements for a staff health club and complete the following form.DetailsRequirementsLocationIt should be close to .FacilitiesThe health club should have ,andOpening hoursIt should be open .Have a social programme and a or aSocial programmeCostLess than per month per person.Section 2 Comm

27、unicate with Contestant B and complete the following form.Information about each healthDetailsclubHealth club A: LocationHealth club B: Health club C:精品资料Health club A: FacilitiesHealth club B: Health club C: Health club A: Opening hours Health club B: Health club C: Health club A: Social programme

28、Health club B: Health club C: Health club A: CostHealth club B: Health club C: Section 3 Discuss the question with Contestant B and make a decision.Which health club do you choose for the company?| Health club A|一Health club B|一Health club CFor Contestant B Only选手B:某公司想要为员工提供健身房( health club )福利，以强健

29、其体魄。假 设你是该公司的办公室负责人， 手上有三家健身房的资料。 你的队友是公司总经 理助理，手上有对健身房各个方面的要求。请与你的队友沟通，选择一家你们认为 最能符合要求的健身房。在比赛第一阶段，你需在30分钟内完成以下任务：1 .认真阅读三家健身房的情况介绍，提取相关信息；2 .与队友沟通，提供其所需信息，协助其完成任务单中的Section 2 ;3 .与队友讨论，选出一家你们认为最能满足要求的健身房，协助其完成任务 单中的Section 3 ；（备注：任务单仅由选手A填写。）4 .准备第二阶段的答问内容。在比赛第二阶段，你需在2分钟内回答裁判的三个问题。回答需与实际任务相结合，表达清楚

30、、有理有据、有逻辑性。For Contestant B OnlyPlease read the following information about the three health clubs and helpContestant A complete the worksheet.Health club AFacilities available gym, pool and classesOpen 24 hours1 kilometre from the officeSocial programme and bar available350 yuan per month per perso

31、nHealth club BFacilities available gym, pool and classesOpen 7 to midnight2 kilometres from the officeSmall caf 由nd no social programme260 yuan per month per personHealth club CFacilities available gym, pool and classesOpen 24 hours1.5 kilometre from the officeSocial programme and bar and restaurant

32、 available 310 yuan per month per person职场应用题目4For Contestant A Only选手A:某公司要招聘一名实习生（intern ）,工作时间为今年夏天。假设你是该公司人力资源部负责招聘的经理，手上有对新实习生各个方面的要求。你的队友是人力资源部员工，手上有三名候选实习生的资料。请与你的队友沟通，选择一名你们认为最符合公司要求的实习生。在比赛第一阶段，你需在30 分钟内完成以下任务：1. 阅 读公司对实习生的各方面要求，填写任务单中的Section 1 ；2. 向 队友询问三名候选人的相关信息，填写任务单中的Section 2 ；3. 与 队

33、友讨论，选出一名你们认为最符合公司要求的实习生，完成任务单中的Section 3 ；（备注：任务单仅由选手A 填写，供其在赛场陈述时参考。）4. 准 备第二阶段的汇报内容。在比赛第二阶段，你需在 3 分钟内向裁判汇报任务完成情况，内容需涵盖以下要点：.1 What is your group s task?.2 Which candidate have you chosen for the company?.3 Why have you chosen this candidate? (Please give detailed reasons whyyou have chosen this ca

34、ndidate and haven t chosen the other two.)For Contestant A OnlyPlease read the requirements for a new intern.Dear Mrs. Richmond,We have a position available this summer for a college student to gain work experience in our department. We often have lots of good letters and applications sent in that w

35、e keep on file. I would like you to look through these and choose a suitable candidate. Our requirements for the new intern are as follows:An average academic results above 70%Some experience of working with othersEnglish at least at intermediate level and ideally one other language at a basic level

36、Be available for a minimum of 2 months this summer and longer if possibleWant to work in finance in the futurePlease look through the letters and come back to me with your choice.Sincerely,HarleyFor Contestant B OnlyWorksheetSection 1 Read the requirements for an intern and complete the following fo

37、rm.DetailsRequirementsAcademic resultsAn average above ExperienceShould have experience of Language skillslevel in English plus one other languageAvailabilityNeed to work for Future career planWant to work inSection 2 Communicate with Contestant B and complete the following form.DetailsInformation a

38、bout eachcandidateCandidate A:Academic resultsCandidate B:Candidate C:Candidate A:ExperienceCandidate B:Candidate C:Candidate A:Language skillsCandidate B:Candidate C:Candidate A:AvailabilityCandidate B:Candidate C:Candidate A:Future career plan Candidate B: Candidate C: Section 3 Discuss the questi

39、on with Contestant B and make a decision.Which candidate do you choose for the company? Candidate A Candidate B Candidate CFor Contestant B Only选手B:某公司要招聘一名实习生（intern ）,工作时间为今年夏天。假设你是 该公司人力资源部的员工，手上有三名候选实习生的资料。你的队友是该公司人力资源部的招聘经理，手上有对新实习生各个方面的要求。请与你的队友沟通， 选择一名你们认为最能符合公司要求的实习生。在比赛第一阶段，你需在30分钟内完成以下任务：1

40、 .认真阅读三名候选人的情况介绍，提取相关信息；2 .与队友沟通，提供其所需信息，协助其完成任务单中的Section 2 ;3与队友讨论，选出一名你们认为最能满足要求的实习生，协助其完成任务单中的 Section 3 ；（备注：任务单仅由选手A填写。）4.准备第二阶段的答问内容。在比赛第二阶段，你需在2分钟内回答裁判的三个问题。回答需与实际任务相结合，表达清楚、有理有据、有逻辑性。For Contestant B OnlyPlease read the following information about the three candidates and helpContestant A c

41、omplete the worksheet.Candidate AAn average above 80%Give group presentations frequentlySpeak intermediate English and basic JapaneseFree the whole of June, July and AugustWant to become an accountant in the futureCandidate BAn average above 70%Active in weekly group workSpeak advanced English and b

42、asic FrenchFree in July and AugustWant to work in investment in the futureCandidate CAn average above 75%Work in a team in his weekend jobSpeak English and basic FrenchFree in July onlyWant to work in law in the future职场应用题目选手A：某公司想要更换签约的快递公司( courier company ),以得到更好的服务。假设你是该公司的办公室主任，手上有对快递公司各方面的要求。

43、你的队友是办公室职员，手上有三家快递公司的资料。请与你的队友沟通，选择一家你们认为最能符合要求的快递公司。在比赛第一阶段，你需在30 分钟内完成以下任务：1. 阅 读公司对快递公司的各方面要求，填写任务单中的Section 1 ；2. 向 队友询问三家快递公司的相关信息，填写任务单中的Section 2 ；3. 与 队友讨论，选出一家你们认为最能符合公司要求的快递公司，完成任务单中的 Section 3 ；(备注：任务单仅由选手A 填写，供其在赛场陈述时参考。)4. 准 备第二阶段的汇报内容。在比赛第二阶段，你需在 3 分钟内向裁判汇报任务完成情况，内容需涵盖以下要点：.1 What is y

44、our group s task?.2 Which courier company have you chosen for the company?.3 Why have you chosen this courier company? (Please give detailed reasonswhy you have chosen this courier company and haven t chosen the othertwo.)For Contestant B OnlyPlease read the requirements for a new courier company.De

45、ar Miss Hamilton,Based on our growing business and work efficiency, the current courier company has not been very reliable. So I would like you to find a new one. The new courier company should meet the following requirements:Good national coverage, local offices in all major cities and be able to t

46、ransport any package across the country within two daysCost of delivery should be lower than 20 yuan per package since most of our packages are smallAvailable App to track the packages and for our employees to download and useHigh customer satisfaction. YouDetailscan look online at reviews, or speak

47、 toanyone you know who has used them already.Our last experience was so bad that I dont want it to happen again. Canyou look into different options and get back to me with your choice?Sincerel y,MariaFor Contestant A OnlyWorksheetSection 1 Read the requirements for a new courier company and complete

48、 the following form.RequirementsCoverage and Offices in and deliver a package anywhere withinEfficiencyCostA small package costs TrackingAnto download for trackingCustomersatisfactionMust beSection 2 Communicate with Contestant B and complete the followingform.DetailsInformation about each courier c

49、ompanyCoverage andCourier Company A: Courier Company B: EfficiencyCostTrackingCourier Company C:Courier Company A:Courier Company B:Courier Company C:Courier Company A:Courier Company B:Courier Company C:CustomersatisfactionCourier Company A:Courier Company B:Courier Company C:Section 3 Discuss the

50、question with Contestant B and make a decision.Which courier company do you choose for the company?| Courier Company A | Courier Company B | Courier Company CFor Contestant B Only选手 B: 某公司想要更换签约的快递公司( courier company )，以得到更好的服务。假设你是该公司的办公室职员，手上有三家快递公司的资料。你的队友是该公司的办公室主任,手上有对快递公司各方面的要求。请与你的队友沟通，选择一家你们

51、认为最能符合要求的快递公司。在比赛第一阶段，你需在30 分钟内完成以下任务：1. 认 真阅读三家快递公司的情况介绍，提取相关信息；2. 与 队友沟通，提供其所需信息，协助其完成任务单中的Section 2 ；3. 与 队友讨论，选出一家你们认为最能满足要求的快递公司，协助其完成任务单中 Section 3 ；(备注：任务单仅由选手A 填写。)4. 准 备第二阶段的答问内容。在比赛第二阶段，你需在2 分钟内回答裁判的三个问题。回答需与实际任务相 结合，表达清楚、有理有据、有逻辑性。Please read the following information about the three cour

52、ier companies and help Contestant A complete the worksheet.Courier Company AOffices in all major cities. All packages delivered within 48 hours20 yuan per small packageTracking App not availableCustomers are very satisfiedCourier Company BOffices in all major cities. All packages delivered within 36

53、 hours16 yuan per small packageTracking App free to downloadCustomers are generally satisfied but there have been a few complaintsCourier Company COffices in most major cities. All packages delivered within 36 hours18 yuan per small packageTracking App free to downloadCustomers are very satisfied职场应

54、用题目6For Contestant A Only选手A:假设你是某公司市场部的一名员工，部门经理要你为即将开始的美国市场考察设计一条出行路线（从本市到纽约）。你的队友是本公司秘书部的一名员工，他手上有三种不同的路线设计信息，你需要与队友沟通共同选出一条符合要求的路线。在比赛第一阶段(20 分钟内)，你需完成：1. 向队友询问三种路线的相关信息，填写任务单中的Section 1 ；2. 与队友讨论，选出一种满足需求的路线，完成任务单中的Section 2 ；3. 准备第二阶段的汇报内容。在比赛第二阶段(3 分钟内)，你需向评委汇报任务完成情况，内容需涵盖以下几个要点：)1 What is yo

55、ur groups task?)2 Which routine do you choose for the business trip?)3 Why have you chosen this routine? (Please give detailed reasons why you have chosen this routine and haven t chosen the other two.)For Contestant A OnlyPlease read the information of the demands of the business trip.The trade mission will set off from our