毕博管理咨询工具方法—4.6PerformanceManagementAuditchinese

1、17-5绩效管理诊断PERFORMANCE MANAGEMENT AUDIT精品文档，值得拥有绩效管理战略PERFORMANCE MANAGEMENT STRATEGY2 / 5本部分的诊断指在分析企业是如何进行绩效管理的，以及如何通过绩效管理来帮助企业实现战略目标。This part of the audit explores the way in which the bus in ess approaches performa nee man ageme nt and the emphasis that isplaced on using performanee management in

2、 order to achieve the organisations strategic objectives.1 -从来没有2-偶尔3 -时常4 -经常5 -总是NeverOccasio nallyOfte nVery Ofte nAlways绩效管理战略PERFORMANCE MANAGEMENT STRATEGY123451.企业明白到， 为了不断提高， 员工需要就其绩效表现得到建设 性的反馈意见。The bus in ess un dersta nds that team members require con structivefeedback about their perfor

3、ma nee in order to grow.2.企业需要一个全面的绩效管理体系。A structured performa nee man ageme nt system is con sidered esse ntialto the bus in ess3.企业的绩效管理将员工行为与企业总体目标结合了起来Ourperforma nee man ageme nt system links employee activities with theorganisation s goals4.企业有一个成文的绩效管理体系The bus in ess has a docume nted perfo

4、rma nee man ageme nt system5.企业所使用的绩效管理体系是由评估与反馈两部份组成The bus in ess uses a performa nee man ageme nt system that encompasses both measureme nt and feedback systems6.企业的绩效管理体系非常灵活，并与企业的总体目标相配合The performa nee man ageme nt system is flexible and alig ned to orga nisati onal objectives7.企业的绩效管理体系包含按企业目

5、标而制定的绩效评估The performa nee man ageme nt system en compasses performa neeappraisals in order to commu ni cate the orga ni sati ons objecti ves8.绩效评估体系的结果被用于制定员工发展、增加工资与解雇员 工等方面的决策The performa nee man ageme nt system provides in formati on that canbe used for decisi ons such as promoti ons, pay rises a

6、nd term in ati ons9.绩效管理体系能够帮助员工提高工作效率The performa nee man ageme nt system we use helps team members tobecome more effective10.绩效管理体系的工具及时准确地反映了每项工作的要求The performa nee man ageme nt system tools are curre nt and accuratelyreflect the requireme nts of each role11.绩效管理体系为企业提供了准备及时的信息The performa nee ma

7、n ageme nt system gen erates accurate and timelyin formatio n12.绩效管理体系为员工提供了有用的发展性反馈意见The performa nee man ageme nt system provides team members withuseful developme ntal feedback精品文档，值得拥有绩效评估PERFORMANCE APPRAISALS3 / 5本部分旨在分析企业是如何进行绩效评估的，包括频率、有效性及战略协调性This part of the audit explores the way in whic

8、h the bus in ess con ducts performa nee appraisals in cludi ng freque ncy, validityand strategic con grue nee.1 -从来没有2-偶尔3 -时常4 -经常5 -总是NeverOccasio nallyOfte nVery Ofte nAlways绩效评估 PERFORMANCE APPRAISALS1234513.企业认为绩效评估是人力资源管理不可或缺的一部份The orga ni sati on con siders performa nee appraisals to be an e

9、sse ntialcomp onent of huma n resource man ageme nt14.企业有全套的绩效评估体系The bus in ess has a fully docume nted performa nee appraisal system15.每位员工每年至少进行一次绩效评估Every team member has a formal performa nee appraisal at least once ayear16.作为绩效评估的一部份，员工有机会对其上级领导的表现提岀 反馈意见As part of the performa nee appraisal s

10、ystem team members are give nan opportu nity to provide feedback about their leader or man ager17.每位员工都与直属经理有一个正式的绩效评估面谈Every team member has a formal performa nee appraisal in terview withtheir man ager18.绩效评估体系中使用自我评估The performa nee appraisal system uses self - assessme nt19.绩效评估帮助员工及其直属经理明确其对培训的

11、需求The performa nee appraisal en ables both the team member and the manager to ide ntify a trai ning program20.员工满意绩效评估体系。他们认为从中可以得到帮助其提高业 绩表现的反馈意见Team members enjoy hav ing a performa nee appraisal. They see it as anoppoortu nity to receive feedback that will assist to improve their performanee21.作为

12、绩效评估的结果，确定了一系列应采取的行动As a result of the performa nee appraisal, a list of acti ons is gen erated.22.绩效评估是综合性的，它包含了工作中行为与技术方面的评估The performa nee appraisal is comprehe nsive and evaluates bothbehavioural and tech ni cal aspects of the role23.绩效评估在适当的时候使用。员工绩效评估被视为管理员工最 重要的工具Performa nee appraisals are

13、used whe never deemed appropriate. Theemployee performa nee appraisal is eon sidered a critical tool for man aging employees24.绩效评估体系为员工与企业提供了有用的信息The performa nee appraisal gen erates useful in formati on for the teammember and the bus in ess处理绩效问题 MANAGING PERFORMANCE PROBLEMS精品文档，值得拥有4 / 5本部分旨在诊断

14、企业是如何处理有关绩效方面的问题的。This part of the audit explores how the bus in ess approaches the man ageme nt of performa nee problems.1 -从来没有2-偶尔3 -时常4 -经常5 -总是NeverOeeasio nallyOfte nVery Ofte nAlways处理绩效问题MANAGING PERFORMANCE PROBLEMS1234525.企业有相应的系统与程序来处理有关员工绩效方面的问题We have systems and procedures in place to

15、deal with team memberperforma nee problems26.员工了解他们的工作表现Team members are always aware of how they are perform ing27.管理人员总是迅速主动地处理员工绩效问题Man agers are pro-active in quickly deali ng with performa neeproblems28.当员工表现欠佳时，我们总是能找岀问题的原因When a team member is not perform ing we always determ ine thesource of

16、 the problem29.对于表现欠佳的员工，经理人员总是给予其相应的咨询意 见Team members who are not perform ing are always give n cou nselling by their man ager30.企业有成文的员工纪律政策与程序We have a docume nted employee discipli nery policy andprocedures31.我们有一个结构化的体系来评价员工纪律When employee discipli ne is required we follow a structured system32

17、.员工总是在提高业绩表现方面得到支持与帮助Team members are always give n support and assista nee toimprove their performa nee33.员工绩效表现欠佳会记入其个人档案中When an employee is not perform ing the matters are docume ntedon the employee pers onnel file34.企业所有员工都了解绩效管理、纪律政策与程序Every one in the orga ni sati on un dersta nd the performa

18、 nee manageme nt and discipli nary policies and procedures35.企业绩效管理体系的重点在于帮助员工提升其业绩表现Our performa nee man ageme nt systems and procedures arefocused on assist ing employees to improve their performa nee36.企业有一个有效、公正的员工纪律程序We have effective and fair employee discipli nary procedures精品文档，值得拥有5 / 5绩效反馈

19、 PERFORMANCE FEEDBACK本部分旨在诊断企业是如何进行绩效反馈的。This part of the audit explores how the bus in ess approaches performa nee feedback.1 -从来没有2-偶尔3 -时常4 -经常5 -总是NeverOeeasio nallyOfte nVery Ofte nAlways绩效反馈PERFORMANCE FEEDBACK1234537.员工每天都会得到业绩表现方面的反馈意见，而不是一年一 次Team members are give n performa nee feedback ev

20、eryday not once ayear38.由于员工可以经常性地得到关于其业绩表现的反馈意见，因 此对正式绩效评估的内容比较熟悉Team members are provided with performa nee feedback so freque ntlythat the content of the formal performa nee appraisal is rarely a surprise39.在得到绩效反馈之前，员工需要进仃自我评估Before any feedback sessi on the team member is asked to perform aself

21、-assessme nt40.企业鼓励员工参加绩效反馈会议Team members are always en couraged to participate in feedback sessions41.管理人员清楚了解员工积极参加绩效反馈会议的重要性Man ageme nt fully un dersta nd the importa nee of team membersactively participati ng in the feedback sessi on42.所有的反馈会议都包括承认与表扬高效率的绩效表现All feedback sessi ons in elude recog nisi