康柏公司的人力资源管理(1)ppt课件

1、HR Business Partner Business Transformation WorldMarkets V(com) = zero = death V(com)V(wm)=growthComChange Change Change ChangeValue ToCompanyCost of doing businessTransformation TodayCRM, BrandingCall CentersOnline StorespcOrder/Supply ChainCustomer DatabaseLowHighHighSolutions/ Service/ E-Business

2、 / Professional Service System integrationTrainingOrganization RealignmentTrainingInfrastructureSpecialized productsBusiness TransformationVolumeProductsAero, palmtop,web appliancesYesterdayCompany Culture SharedValues1982-19911992-19981999 OnwardsProduct focus and drivenFirst to marketDo the right

3、thingsCommon sense worksWe are all in it togetherMarket focus and drivenSet the right directionsBe efficient - do more with lessFigure out how to get the job doneCustomer focus and drivenEmpowermentSet the right prioritiesReward successIntelligent risk-takingBe effective StyleMake a difference perso

4、nallyProactive communicationsCollaborative teamworkHelp others to succeedBe aggressive, but not confrontationalTops down decision makingFocus on the jobLong hours symbolize contributionsBlame the matrix in event of failureAssertiveOpenFocus on the outcome of jobGetting job done symbolizes contributi

5、onsFunSkillsDrive and executionIndustry knowledgeFlexibility, versatilityTechnical innovationListeningPersuasionManagementDrive and executionLong run perspectiveAbility to tolerate conflicting prioritiesIndustry knowledgeField expertiseLeadershipCustomer knowledgeDrive and executionEffective listeni

6、ngTeamworkField of expertiseOut-of-the-box thinking Service Profit ChainInternalService QualityRevenueGrowthProfitabilityEmployeeSatisfactionEmployeeRetentionEmployeeProductivityExternalServiceValueCustomerSatisfactionCustomer Loyaltyresulting in the deliveryof our revenue and marginFINANCIALcommitm

7、entsconstantly, creativelyfinding betterOPERATIONALways to deliver our unique value propositionTalented, motivated, empoweredPEOPLEand become the#1 or #2 player in each MARKETwhere we competeso we create unique value for ourCUSTOMERAs we help them meet their missionBalanced Scorecard and the Profit/

8、Value ChainHuman Resource ManagementCompensation & Benefits Recruitment, Termination, Transfer etc.Employee Relations Mgt.Performance Mgt.Career DevelopmentHuman Resource Information SystemHuman Resource StrategyStaffingTraining & Development4 Roles HR to PlayPEOPLEPROCESSESFUTURE/STRATEGIC FOCUSDAY

9、-TO-DAY OPERATIONAL FOCUSStrategic Partner Strategic HR Planning HR as Business Partner Culture and Values Community RelationsChange Agent Staffing Organizational Design Change Management Planning Performance Management Training and DevelopmentEmployee Relations Expert Employee Relations Labor Relat

10、ions Environment & Safety Health & SecurityAdministrative Expert Compensation design Benefits administration HR Information Systems Legal ComplianceCorporate Strategy and HR StrategyBusiness StrategiesMissionVisionHuman Resources StrategyCorporate StrategyCase for ChangeCorporateDirectionCompany 200

11、1VisionEverything to the InternetMissionTo enable human achievement bytransforming information technologyStrategyLeadership in Internet access andinfrastructure through superior technology,services and partnershipsObjectivesBalanced across employee, customer,market, financial & operationalAttitudeIn

12、spiredCorporate Strategic GoalsProcess speed and simplicity: Develop industry leading time-to-market and operational processes and infrastructureStrong brand: Build a strong, unified and globally recognized identity though consistent values and behaviorsMatrix management: Cooperate seamlessly across

13、 our company to serve our customersLeadership: Develop strong, diverse leadership which balances strategic thinking, operational focus and employee engagementCorporate Strategic GoalsGreat people: Empower the most innovative, trusted and diverse talent in our industryCustomer satisfaction: Understan

14、d our customers expectations and measure our performance in meeting and exceeding themPractical innovation: Develop products, services and solutions that will inspire our diverse customersTrusted partnerships: Inspire trust by managing quality relationships, acquisitions, and alliances Human Resourc

15、es:Vision, Mission and ValuesOUR MISSION:To deliver business results through customer-focused HR solutions.OUR VISION:HR is a trusted partner in creating an environment that inspires individual commitment and drives company success.OUR VALUES: Simplicity & Innovation Leadership & Integrity Accessibi

16、lity & Responsiveness Personal & Professional GrowthTeamwork & Fun!OUR ATTITUDE:Proactive EngagementWhat do People Want?Compensation People want to be paid a fair package and be treated fairlyJob ContentGrowthOpportunitiesGood Supervisor/LeaderGoodWorkEnvironmentPeople want interesting and challengi

17、ng jobs that match their needsPeople want opportunities to learn, grow and advance in their careersPeople want Supervisors who are supportive caring, and are good leadersCooperative colleagues and balanced quality work lifeTalent Retention ModelFinancialFinancialDevelopmentDevelopmentJob ContentJob

18、ContentWork Life BalanceBase salaryBase salaryVariable payVariable payStocksStocksRetirementRetirementPerformance Performance managementmanagementCareer managementCareer managementSuccession Succession managementmanagementInterestingInterestingChallengingChallengingLearningLearningEngagingEngagingFlexiFlexi-timetimeTeamworkTeamworkWork/LifeWork/LifebalancebalanceDiversityDiversityEconomicEconomicEconomicEmotionalEmotionalEmotionalEQUITYEQUITYEQUITYSupervisorySupervisoryLeadershipLeadershipCoachCoa