项目经理教程第四周课件

1、Project Management4. Managing Project ChangeWeek 4Managing project changeInProject ManagementThere are2Types of change(that we talk about)Change ControlChange Management&Change ControlWhat are you going to do?What are _ going to do?you2% requirements creep per month(www.IAG.biz, 2008)Communicate, al

2、ways communicate Whats the value of the change? /photos/noahwesley/120499365/ The other type of changeChange management/photos/hlthenvt/401556761/sizes/l/ Managing ChangeOrganizational ChangeOrganizational CultureProject Manager and ChangeAvoiding Failure/photos/hotteaapparel/2196486642/ Timing is e

3、verythingScheduling projects to not all hit the users at onceVolume of changeChange fatigue/wiki/Technological_singularity Why change?SWOTResponses to changeMake a list of positive and negative responses-+How do you feel when you have to tell others things are changing?How do you feel when you are t

4、old things are changing?John Kotters 8 stepsEstablish a sense of urgencyCreate a coalitionDevelop a clear visionShare the visionEmpower people to clear obstaclesSecure short-term winsConsolidate and keep movingAnchor the changeInvite people to participateCustomers who get a chance to complain and ar

5、e then satisfied are more loyal than customers who have never had a problem.resistancecultureFigure 1.3 Organisational cultures (Cadle & Yates, 2005, p7)Figure 1.4 Sociability/solidarity matrix (Cadle & Yates, 2005, p9)Figure 3.7 Key dimensions defining and organizations culture (Gray & Larson, 2006

6、, p74)Figure 3.9 Cultural dimensions of and organization supportive of project management (Gray & Larson, 2006, p76).The pm as a change agentProject success depends on change Stages in a change program:Launching the projectWinning hearts and mindsSkilling the end-usersAfter go-liveaabbccidentify aud

7、iences and the actions you wantidentify the barriers which audiences have and tell them about the benefits that will resultchoose communication channels and controls that you will use to check understandingadkaradkar10stepsKotters 8 stepsSuccessful projects have planned for changeSomeone is accountable for change management/photos/jsome1/477085398/ /photos/m-c/181007636/ /photos/felipearte/44808639/ /photos/noahwesley/120499365/ /photos/hotteaapparel/21964