2022年7月1380国开电大本科【商务英语3】期末考试试题及答案

2022年7月1380国开电大本科《商务英语3》期末考试试题及答案一、交际用语供计10分海小题2分）L5题:选择正确的语句完成下列对话，并将答案序号写在答题纸上。1.—WhatcanIdoforyou,Madam? remit500yuanincashtomysoninBeijingUniversity.You'dbetterrdliketoI'maskingyouto［答案］B2—Don'thesitatetoclickonourwebsitewhenyouneedus. .Thankyou.IcanIwillIwas［答案］B— —OK.Wehave8majorretailersrunningdemonstrationsatmostbranches,and•••Qualityisthefocusoftheadcampaign.Agoodadvertisingcampaignwillincreaseoursales.Let'sgooverourpromotionplansagain,shallwe?［答案］c—Doesmodernlogisticsmeantransportationanddelivery?— ,Modemlogisticsismoreabouteffectiveandefficientflowofmaterialsandinformation.Yes,you'rerightNojt'snotthewholestoryNo,you'reabsolutelywrong［答案］B— —Theyrefertotheroyalties,includingpatentright,copyright,trademarkright,andsoon.Whataboutthetaxbase?Howaboutthetaxrate?Whatareintangibleassets?［答案］C二、词汇与结构（每小题2分，共30分）tobuildrapportandengagecustomersinproductsorservices.6.20题:阅读下面的句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项，并将答案序号写在答题纸上。tobuildrapportandengagecustomersinproductsorservices.BusineSSeScanusefreeproductsexamplessamples［答案］cIdeallya shouldbeawin-winsituationsobothyouandyourcustomerwillprobablyhavetogiveinonsomepoints.negativitynegotiationnegationtheorganizationonceitbegantoteachbusinessskillsaspartofthe［答案］BtheorganizationonceitbegantoteachbusinessskillsaspartoftheMoreyoungpeopleschoolday.tookpartB.joinedC.participated［答案］B9.I'll theexchangerateandservicechargeandthentypeupthecheckforyou.filloutlookoutfigureout［答案］c10.T00manydebtsinacompanyeasily bankruptcy.resultfromleadfromresultin［答案］cn.Weusuallykeepalargesupply stock.atonin［答案］c12. thelaw,theyrefertotransportation,construction,finance,insuranceandthelike.AccordingtoApartfromDueto［答案］AI3.1nordertomakeproperreservations,willyousendyouracceptancetous aweekbeforethatday?laterthennotlatethannolaterthan［答案］ci4.Thefollowinghintsmayhelpyoustayenergized,oratleast untilyoucanmakethetimeforrest.getyougogetyougoinggoingtoget［答案］B15.1can'tattendthemeetinginWashingtonnextweeksoI youasthemostablesubstitute.hadproposedB.proposedC.haveproposed［答案］c16.Onlinebankingreferstobankingactivitiesthat overtheInternetonasecurewebsite.arecarriedoutcarryoutwillbecarriedout［答案］AThenewly-designedadvertisement ahigherclickthroughratebytheendofnextmonth,!suppose.havebroughtaboutwillhavebroughtaboutwillbringabout［答案］cArethereanyotherfeaturesworth abouttheorganizationofthecompany?mentioningtomentionmention［答案］AThroughresearch,marketers findouttheneedfornewproduetsandservices.maymustshall［答案］AWhenyousetupyouronlinebanking,besure allofyouraccountsatthebankarelisted.whichwhenthat［答案］C三、阅读理解（每小题4分，共40分）2L25题:阅读下列短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在答题纸上。Passage1Informationisimportantbecauseitprovidesthefactsthatsupplychainmanagersusetomakedecisions.Withoutinformation,amanagerwillnotknowwhatconsumerswant,howmuchinventoryisinstock,andwhenmoreproductsshouldbeproducedandshipped.Inshort,withoutinformation^managercanonlymakedecisionsblindly.Managersmustunderstandhowinformationisgatheredandanalyzed.Thisiswhereinformationtechnologycomesintoplay.Informationtechnologyservesastheeyesandearsofmanagementinasupplychain,capturinganddeliveringtheinformationnecessarytomakeagooddecision.Forinstance,anITsystematapersonalcomputermanufacturermayhelpamanageranalyzetheinformationandrecommendanaction.Themanagercanusetheremainingchipsfirst,thenlookatdemandforecast,anddeterminewhethertoordermorechips.Therearefourreasonswhytimelyandaccurateinformationhasbecomemoreimportantforeffectivelogisticssystemdesignandoperations.First,customersrecognizeinformationaboutorderstatus,productavailability,deliveryschedule,andshipmenttrackingasnecessaryelementsoftotalcustomerservice.Then,managersrealizethatinformationcanbeusedtoreducehumanresourcerequirements.What1smore,informationincreasesflexibilitywithregardtohow,when,andwhereresourcesmaybeusedtogainstrategicadvantage.Andfinally,enhancedinformationtransferandexchangecapabilityofusingtheInternetischangingrelationshipsbetweenbuyersandsellersandrefiningchannelrelationships.Whyisinformationimportanttosupplychainmanagers?Becausemanagersneedtheinformationtomakedecisions.Becausemanagersneedtoknowwhatconsumerswant.Becausemanagerswanttoknowtheproductinventory.［答案］AWhichisNOTthefunctionofinformationtechnology?InformationtechnologyworkstocapturenecessaryinformationInformationtechnologyisusedtodelivernecessaryinformationInformationtechnologyisappliedtogatherasmuchinformationaspossible.［答案］CWhatisNOTduetpriceorderstatusshipmenttracking［答案］AWhatkindofflexibilitydoestheinformationincrease?TheflexibilitytobuyresourcesTheflexibilitytouseresourcestogainstrategicadvantageTheflexibilitytoaskquestionsaboutresources［答案］BWhatischangingtherelationshipsbetweenbuyersandsellers?TheavailableproductsTheuseoftheInternettoexchangeinformationTheoverallcustomerservice［答案］B26.30题:根据短文内容判断给出的语句是否正确，正确的写“T”，错误的写“F”，并将答案写在答题纸上。Passage2Internationaltradeistheexchangeofgoodsandservicesbetweencountries.ltgivesconsumersandcountriestheopportunitytobeexposedtogoodsandservicesnotavailableintheirowncountries.Almosteverykindofproductcanbefoundontheinternationalmarket:food,clothes,spareparts,oiljewelry,wine,stocks,currenciesandwater.Servicesarealsotraded:tourism,banking,consultingandtransportation.Aproductthatissoldtotheglobalmarketisanexport,andaproductthatisboughtfromtheglobalmarketisanimport.Internationaltradecanbenefitusalot.Tradinggloballyallowsustoexpandourmarketsforbothgoodsandservicesthatotherwisemaynothavebeenavailabletous.IfyouwalkintoasupermarketandareabletobuyIndonesianbananas,BraziliancoffeeandabottleofFrenchwine,youareexperiencingtheeffectsofinternationaltrade.InternationaltradebringsUSbothadvantagesanddisadvantages.Forinstance,internationaltrademayalsomaketheworldeconomyeasilyaffectedbyfactorslikeprices,supplyanddemand,aswellasglobalevents.PoliticalchangeinAsa,forexample,couldresultinanincreaseinthecostoflabor,therebyincreasingthemanufacturingcostsforanAmericansneakercompanybasedinMalaysia,whichwouldthenresultinanincreaseinthepricethatyouhavetopaytobuythetennisshoesatyourlocalmall.Adecreaseinthecostoflabor,ontheotherhand,wouldresultinyouhavingtopaylessforyournewshoes.Internationaltradeexchangesgoodsandservicesbetweendifferentcountriesandregions.［答案］TAllkindofgoodsandservicescanbefoundontheglobalmarket.［答案］FAproductthatisboughtfromtheglobalmarketisanexport.［答案］F29.Internationaltrademayeasilyaffectworldeconomy.［答案］TPoliticalchangeinonecountryhasnothingtodowithinternationaltrade.［答案］F四、写作（一篇作文，共20分）根据要求写作文。Writeacomplaintletter.Youjustboughtasmartphoneandfoundthatthephonedoesnftworkproperly.Youmayincludetheinformationbelow:•whenandwhereyouboughtthephone;•descriptionoftheproblems;•yourexpectedsolutionstotheproblems.备注翻译：写一封投诉信。你刚买了一部智能手机，就发现手机不能正常工作。您可以包括以下信息：•你在何时何地买下了这款手机；•问题描述；•你所期望的解决这些问题的解决方案。参考答案一：DearXXXJboughtaXXXmobilephonefromyourwebsiteonJunel.Youpromisedthatthismobilephoneisthebestinyourstorewiththelatestfeatures.Youalsoguaranteeth