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BEC高级真题集听力原文(2010版)TEST1ThisistheBusinessEnglishCertificateHigher2,ListeningTest1.PartOne.Questions1to12.Youwillheartheintroductiontoaseminar,calledtheBusinessabouttheuseofInformationTechnologyintheworkplace.Asyoulisten,forquestions1to12,completethenotes,usinguptothreewordsoranumber.MasterClass,Afteryouhavelistenedonce,replaytherecording.Younowhaveforty-fivesecondstoreadthroughthenotes.[pause]Nowlisten,andcompletethenotes.[pause]Woman:Goodmorningeveryoneandwelcome.Thanksforcoming.WatsonandIlookforwardtomeetingyouallpersonally.Someofyouareherejustfortoday,others,Iknow,willbeattendingforallthreedays.I'mjustgoingtosayafewwordsonbehalfwhohaveorganisedthisevent,GlobalConferencesplc.Asyouknow,today'sseminarisdistinguishedquickpointsothesessionsonTomorrowTheBusinessMasterClass,toguestwhoIwillintroduceforganisationwhichperhapsyouwilltakeplaceinthishotelMynameofmybeconductedbyinamoment.Butfirst'dliketonote.AllexceptforthelastsSoftware,whichwillbeattheNewCityHotel.Wewillat2pmandthiswillgiveusachancetomeetthereofthethingswehavebeendiscussing.AmapwithdirectionstotheNewCityHotelisavailablefrommeifyouwishtoAlternativelytherewillbeabusgoingthereat1.30pm.ThereislimitedcarparkingattheNewCityHotelsoifyouyouwillneedapermit.Youcangetonefromtheconferenceoffice.Nowtothereasonweareallhere.WeareveryfortunatetohaveaseminartodayledbyDrMartinSangalli,oneofthemostprominentandwell-respectedcommentatorsintheworldbusinessbeenaskedtoadvisemanylargecorporations.HeisaspecialistinthestrategicpharmaceuticalsSolutions,whichuseofInformationandretail.HehashisconsultswithsomeoftheseemakewishisJanecompanyourafewsessioninactionsomeyourownway.todrivetherecommunity.He'sinbanking,LogicnamesintheworldTechnologyowncompanycalledbiggestofbusiness.HeisalsoanadvisertoIntertelandanon-executivedirectorofGlobalConferences.ThousandsofbusinessandmanagersIntelligenthavehelpedHeisEuropehavebenefitedfromChange.Alwaysinspiringhundredsoforganisations'smostfamousITanalyst.DrSangallireadingandhistothought

gainabest-sellingprovoking,glimpseoftechnologybook,hisideasthefuture.-welcome.Man:ThankyouJane,forthatflatteringintroduction.IhopeIcanliveuptoit.Sotobegin.Therearetwomaindifficultiesfacingallcorporationstoday.Firstly,howtomakethemselvesmorecustomer-driven.Secondly,andasaresultofthat,isthequestionofhowtogoaboutthemajortaskofdevelopingandimplementingneworganisationalstructures.Thisisaseniormanagementsessionandisdesignedtoprovideyouwithtwothings.Ihopethatbytheendofthesessionyouwillbeequippedtodesignyourownframeworkforaction.Tohelpyoudothisyouwillalsobeabletotakeawaydocumentationofreal-lifecasestudiesthatI'vebeeninvolvedin.So,ifyouwouldliketolookatthescreen...[pause]Nowlistentotherecordingagain.[pause]ThatistheendofPartOne.Younowhavetwentysecondstocheckyouranswers.[pause]PartTwo.Questions13to22.Youwillhearfivedifferentbusinesspeopletalkingabouttripstheyhaverecentlybeenon.Foreachextracttherearetwotasks.LookatTaskOne.Foreachquestion13-17,choosethepurposeofeachtrip,fromthelistA-H.NowlookatTaskTwo.Foreachquestion18-22,choosetheproblemdescribed,fromthelistA-H.Afteryouhavelistenedonce,replaytherecording[pause]Nowlisten,anddothetwotasks.[pause]Man:You[pause]Nowlisten,anddothetwotasks.[pause]Man:'sademandingpost,hinkthepotentialwethoughtwe'sgoingtodeliverthesort'salreadygottheteamadaptingOfcourse,Iwaslookingforwardtoit.Imean,itmeantseeingtheresultsofquitealengthyprocesstofindtherightperson,whichImyselfhadinvestedquitealotoftimein.Itwithalotofresponsibility.Itspottedisbeingrealised,and'sademandingpost,hinkthepotentialwethoughtwe'sgoingtodeliverthesort'salreadygottheteamadaptingWoman:toherapproach.ButIdidfeelabitstupidinthemeeting,sittingtherewithouttherightfigures.Ijustcanupthechart.Icouldstillseeit,sittingonmydesk.Well,thewholethingwasaseriouschallenge,andifIdidn'treallyfeeluptoitinthefirsttobegoingawayfromtheoffice,andIcertainlydidnbeingaskedtopresentprettydifferentideasatthisstageofthegame.Icompletelyunderstandthatthelastthingtheywantedwastohavesomeonedroppinginfromabove,asitwere,andwe'vedecidedtochangetherules,etcetera.They'dsystemasitwasingoodfaith.AndthenIwasjustsotired.Whatwiththeweddingcelebrationgoingoninthehotel,ItbelieveIdidnplace.IttpickmhonestIwasn'tagoodtfeelhappy,saying,oh,

beenapplyingdefinitelytimewell,thedidn'tgetenoughrest,andthatleftmedisorientated,soIunderperformed.Man:Iwasn'thappytobegoingouttherewhentherewassomuchthathadtobedealtwith,justleftthereonmydesk.Mysecretary'sextremelygood,butshecan'tdotheimpossible,obviously.Butitwasclearlycrucialtogetsomekindofideaofwhatitlookedlike,whetherwewereontotherightkindofthing.Gettingtherightlocationandspaceisvital.I'mmoreorlessconvincedthatthisisrightforwhatwewant.Itwillattractcustomers.Thetroubleis,Ihadout-of-datearchitect'splanswithme,soIkeptgettingconfusedaboutthedimensions.Butthehotelstaffwerereallyhelpfulwhenweweretryingtogettheup-to-datestufffaxedthrough.Woman:It'sthefirsttimeI'vebeenovertheresincewedecidedtogoaheadwiththeexpansionandImustsayIwasimpressedwiththenumberofreallygoodcandidatestherewere.Itreallyisagoodregion,intermsofbeingabletoattractandrecruittherightpeopleandI'mconfidentwechosetherightpeople.Iwishthesamethingwastruefortheotherbranches.WhatIjustcan'tbelieveisthatImanagedtosetsuchabadexamplebyarrivingawholehourafterweshouldhavestarted.Ifeltlikearealfool,goingonaboutheavytraffic,whenI'dneveracceptthatkindofexcusemyself!Man:Theysaiditwasalldifferent,andtheycertainlyweren'twrong!Icouldhardlybelievesomeofit!It'sdefinitelyeye-openingtoseewhatpolicycanmeaninreality.Butthewaythey'reapplyingit,Imeantheactualtechniques,reallyisimpressive.Ididn'tsayanything,ofcourse,justtookmynotes,andIwillbedrawingupmyreportassoonasIcan.FI1definitelyberecommendingthatsomeoftheirwaysofgoingaboutthingsgetappliedintheotherbranches.Itwasconfusingatthesametime,Ihavetoadmit.Theywereshowingmeallthesegraphs,differentmodelsofanalysis,andIcouldn'treallyfollowthatwayofpresentingthedata.Andthenthatguy'saccent!Greathotel,though.[pause]Nowlistentotherecordingagain.[pause]ThatistheendofPartTwo.[pause]PartThree.Questions23to30.YouwillhearpartofaconversationbetweenamanagementconsultantandtheHumanResourcesmanagerofJenkins,acompanywhichmanufactureschildren'sclothing.Foreachquestion23-30,markoneletter,A,BorC,forthecorrectanswer.Afteryouhavelistenedonce,replaytherecording.Youhaveforty-fivesecondstoreadthroughthequestions.[pause]Nowlisten,andmarkA,BorC.[pause]Woman:Goodmorning,nicetomeetyou.Dositdown.Man:Thankyou.Woman:Now,you'reHumanResourcesmanagerofJenkins,aren'tyou?Givemesomebackgroundonthecompany-soIgetageneralpicture.Man:StephenJenkinsfoundedthecompanynearlythirtyyearsago,andnameditafterhimself,andheranitforalongtime.Lastyearoneofourcompetitorsproposedcombining,withtheideathatseparatelythetwocompaniesweretoosmalltosurvive.Theywereprobablyright,butanywayStephenturneddowntheoffer.Then,becausehewasgettingon,hehandedovertheday-to-dayrunningtohisdaughter,Catherine,whileretainingfullcontrolhimself.Woman:Andyoumakechildren'sclothes,don'tyou?Aren'tthereproblemsinthesector?Man:Well,wemostlyselltoretailchains,whichsellthemundertheirownbrandlabels.Thingsaren'taseasyastheywere,whatwithcheapimports,andthemoreexpensivechildren'sboutiquesmakinginroadsatthetopendofthemarket.Butwepositionourselvesinthemiddlerange,sowe'renottoobadlyaffected.Wereunderincreasingpressuretocutourprofitmargins,though,becauseofgrowingcompetitionbetweenHighStreetretailers.Woman:Whatwouldyousayisthecompany'sstrength?Man:ItcertainlyhelpsthatwesupplythoselargeretailersImentioned,andinfactsomeofthemhavebeencustomersforyears.Isuppose,though,thatwewouldn'thavesurvivedthislongifitwasn'tforthefactthatwewon'tsendanythingoutunlessitmeetsveryexactingstandards.Ourcustomersappreciatethat,plusthefactthatweaimtokeepthetimefromordertodeliveryveryshort,andthey'repreparedtopayapremiumforit.Woman:Whataboutweaknesses?Man:Well,we'vegotapoorrecordinprovidingtrainingonthemachineswe'recurrentlyusing.AndIhavetosaythatStephenusedtorunthecompanyinaveryold-fashioned,autocraticway,whichalienatedalotoftheworkers.DespiteCatherineit'sanuphillstruggletoco-operation.Woman:Neveraneasytask!Man:No.trysmoreenlightenedapproach,tochangeattitudesandimproveWoman:Man:Youmentionedonthephonethattheregroupofworkers.Yes,there'saveryhighturnoveramongthemachinists,that'sthepeoplewhoactuallymaketheclothes.Theysaythey'refacedwithsaproblemwithaparticularunreasonabledemandsallthetime,likehavingtolearntooperateseveralmachinesinsteadofjustoneortwo.Manyofthemthinktheycouldgetaneasierjobforthemoney,becausethereareplentyofotherjobsonofferlocally.booksgivesthemacertainseemtocare.Woman:Howstheirworkorganised?Man:Wevechangedtoa'sectionalisedflowTheamountreasonablyhealthystateofjobsecurity,buttheyofourorderjustdon'tapproach,whichmeansthemachinistsworkinteams.Ratherthaneachmachinistbeingassignedacompleteitemofclothing,theworkisdividedvariousoperations,eachofthemundertakenbypersonfinishes,theworkispassedontothemachinistresponsibleforthenextstage.Woman:Hasthathadanyimpactonwhatyouproduce?Man:intoonebatchesmachinist.involvingAsthatWoman:Man:Yes,it'sdiversificationhasleapt.ThatdifferentenabledCatherineoftheproductrange,'sthetotalnumberofdifferentssizes.Andthat'sreducedbatchsizes:tointroducesothenumberpolicyofitemisedofrapidclothestyles,inallthelongrunsonanitemareathingofthepast.Atleasthalfthestylesusedtobecarriedthroughfromoneyeartothenext,butnowonlyaquarterare,soasyoucansee,it'shadquiteanimpactontherateofchange.What'stheeffectonthemachinists?Thatpolicywaspartofaraftofchanges,oneofwhichisthatthemachinistsarenowpaidonapieceworkbasis,ratherthanrate.They'refuriousaboutthat,thoughtobefair,theratethatpaidforlearningtouseanewmachinehasbeencalculatedsoastomakesurethatno-onelosesoutintheshortterm.Andtheyaggrievedbecausesomuchisnew,andfarmorebatchesofworkfailqualityinspectionsandhavetoberedone.Woman:Nowtellmesomethingabouttraining...[pause]Nowlistentotherecordingagain.[pause]ThatistheendofPartThree.YounowhavetenminutestotransfertoyourAnswerSheet.Note:Teacher,stoptherecordingwhenthereisoneminuteremaining.[pause]Thatistheendofthetest.atanhourly,srealsoyouranswershereandtimetenminutes.RemindstudentsTEST2ThisistheBusinessEnglishCertificateHigher2,ListeningTest2.PartOne.Questions1to12.YouwillhearaconsultantgivingatalktoagroupofUKbusinesspeopleaboutexportingtotheUnitedArabEmirates(UAE).Asyoulisten,forquestions1to12,completethenotes,usinguptothreewordsoranumber.Afteryouhavelistenedonce,replaytherecording.Younowhaveforty-fivesecondstoreadthroughthenotes.[pause]Nowlisten,andcompletethenotes.[pause]Man:Welcomeladiesandgentlementothefourthinourseriesofbriefcountryprofilesforcompanieswhoarethinkingofextendingtheirtradingactivitiesintonewareas.OurchosencountrythisafternoonistheUnitedArabEmiratesorUAE.Now,ingeographicaltermsitisrelativelysmallbutwhatmakesitverysignificantincommercialtermsisitshighpurchasingpower.Thetwomostimportantcities,fromacommercialpointofviewatleast,areDubaiCityandAbuDhabiCity,particularlytheformer.ItisimportanttorememberthattheUAEhasalwaysbeenadistributioncentrethroughwhichgoodspasstoneighbouringcountries.AnotherpointisthatinrecentyearstheUAEgovernmenthasmadethelegalframeworkmuchmoreuser-friendlybysimplifyingcommerciallaw.Whataretheylikeaspeopletotradewith?Whataretheylookingforfromyou,thepotentialexporter?Firstly,UAEcustomersareveryknowledgeableaboutthelatesttrends.They'renotinterestedinlastyear'sfashionsorproducts.Theyareonlyinterestedinthemostup-to-date,high-qualityproductsatakeenprice.Likeeveryoneelsetheydon'tlikeunreliability,whetherintermsofgettingthegoodstherewhenyoupromisedthemortheperformanceoftheproductitself.Aboveall,however,theyinsistonyourmeetingtheirhighexpectationsregardingafter-salesservice.Andbeingasmallmarket,geographicallyspeaking,businessmentendtoknoweachother,soonceyoudoagoodjobforonecustomer,thenthenewstravelsfastroundtheUAEandyou'llsoonbegettingordersfromotheragenciesorwhatever,becausethey'veheardaboutyou.Butbewarned-italsoworkstheotherway!Anotherpointtobearinmindthat'strueofnearlyallmarkets,but,believeme,itisparticularlytrueoftheUAE:don'timaginemailshotsoremailsaregoingtoproducegoodresults.Localbusinesspeopledon'tjustpreferapersonalvisit,theyinsistonit;it'stheonlyapproachpossible.Now,howtogetstarted:sowhatarethevariouswaysofsellinggoodsandservicesintheUAE?WhatIwouldrecommend,tomakeyourfirstcontacts,isattendingatradefair-oneofthemanyheldinDubai.Havingmadeyourcontacts,therearevariousoptionsopentoyou.Themostpopularwaytostartiswithdirectsalestolocalcontractors.Thismethodisfineforone-offdealsorwhereyoujustwanttotrythingsout.Ontheotherhand,ifyou'rethinkingofsupplyinggoodsorservicestoagovernmentbodythenyou'vegottohavealocalagent.Lastly,there'sthebranchofficeoptionorthepossibilityofgoingintoajointventurewithalocalpartner.Itisalwaysanexpensiveoption,andtheUAEisnoexceptioninthis.Ingeneral,Iwouldadviseexporterstogainatleastfiveyears'experienceinthecaseoftheUAEbeforeopeningabranchofficethere,althoughofcoursetherecouldbeexceptionstothis.Nowasfarasimportdocumentationisconcerned...[pause]Nowlistentotherecordingagain.[pause]ThatistheendofPartOne.Younowhavetwentysecondstocheckyouranswers.[pause]PartTwo.Questions13to22.Youwillhearfivedifferentpeopletalkingabouttherelocationoftheirbusinesspremises.Foreachextracttherearetwotasks.LookatTaskOne.Foreachquestion13-17,choosethereasongivenfordecidingtorelocatethecompanypremises,from18-22,choosetheproblemthelistA-H.NowlookatTaskTwo.Foreachquestiondescribedthataroseaftertherelocation,from18-22,choosetheproblemAfteryouhavelistenedonce,replaytherecording.Younowhavethirtysecondstoreadthetwolists.[pause]Nowlisten,anddothetwotasks.[pause]Man:Itseemedliketherightthingtodoatthetime,andithaspaidoffinsomeways.Certainly,wedidneedtomakesavingsinordertocompetewithothercompanies.Wewerepayingoutfartoomuchonbasicservices.Itjustwasn'tallowingforrealisticprofitmargins.Well,thenewpremisesareattractive.Thewholeplacelooksmuchsmarter,moreinlinewiththeimagewe'relookingtoproject.Andthere'snoproblem,yet,withgettingthecustomersin.It'sprettybusy,infact.Theadvertisingdoesseemtobehelpingtokeeptheproductsmoving.Butintermsofstaffing,whilethere'snoproblemrecruitingthemroundhere,itisprovingtrickytogettheirskillsuptostandard.We'rejusttoobusydealingwiththecustomerstohavetimetoworkonthat.Man:It'sgonefairlywell.Imean,itwasnevergoingtobestraightforward,shiftinganoperationofthissizesomewherecompletelydifferent.Anyway,ithadtobedone,becausesomuchoftheshopfloorwasempty.Woman:Man:Woman:Wejustdidn'trequiresuppliersseemtohavearehappy,thefacilitiesthatsortofareaforadaptedaren'tperfect,well.Productivitybuttheytheequipment.Thesup,themanagerslldo.Whatwedidn'tdowastoproperlypredicthowmanynewoperativesweandthatdoesmeanthatthemuchovertimetomakeupthewillattractanewwaveofapplications.Idon'tknow-Ijustcan'toneswe

shortfall.getusedhavegotStill,aredbeneeding,havingtodofartoohopethenewadvertstoit.Everything

ofcoursethat'ssodifferentsabigfactor.'sacompletelythey'vebroughtwiththem.here.Notjustthebuilding,althoughButit'salsotheirwaysofgoingaboutthings.Itdifferentcorporateculturethey'vebroughtwiththem.Iguessitbearecipeforsuccess,otherwisetheywouldn'thavebeenabletobuyusout.Butitwouldhelpifthisplacewasbetter.Imean,thewholebuilding'ssougly.Justtolookatitwhenyouarriveinthemorningmakesyoufeeldepressed.Andthecanteen'stoosmallforofus,andthere'sonlyonelift.Mostofthemanagersseemunhappy,andIdon'tblamethem.I'mnotsurehowlongI'mgoingtostay,tobehonest.mustallIfeelwehadlittlechoicebuttogo.Ithinkitwouldhavedifferentifithadbeenpartofourplan.Rightupuntilthelastminute,Ithoughtweweregoingtobeabletorenegotiate,buttheywerejustsostubbornabouttheterms,soitwasimpossibletosigntherenewal.Well,atleastwe'vefinallygotthecomputers,phonesandsoonsortedout-thatwasarealnightmareatthebeginning.Andthepaperwork'sbackundercontrol,sothemanagersaabitmorecontent.It'sapityit'ssomuchhardertogettothanthelastplace,anditmeansmorepeopleareinevitablyturninguplate.I'mreallynotsurewhattodoaboutthatsideofthings.Istilldon'tknowifwemadetherightdecision,tobehonest.itwaslogicalatthetime,thatitwasfairlystraightforwardtheequipment,arrangeanewlease,andsoon,andthatwe'dthenbemuchbetterplacedforgettingdeliveries.AndthathasworkedoutOK;Imean,theyaremanagingtogetthingstousontimenow,withtheshorterdistancetocome.Butinthefoodbusiness,youdependonyourreputation,andIthinkthatonebadreviewhasdoneusanawfullotofdamage.thedoor.ThewaitersbeenveryrelookingIthought

toshiftWerejustnotgettingenoughcustomersarespendingtimedoingnothing,throughbecauseoftheemptytables.Nowlistentotherecordingagain.[pause]Nowlistentotherecordingagain.[pause]ThatistheendofPartTwo.[pause]PartThree.Questions23to30.Youwillheartwomanagers,amancalledKevinandawomancalledJuliet,discussingcandidatestheyhavejustinterviewedforajob.Foreachquestion23-30,markoneletter,A,BorC,forthecorrectanswer.Afteryouhavelistenedonce,replaytherecording.Youhaveforty-fivesecondstoreadthroughthequestions.[pause]Nowlisten,andmarkA,BorC.[pause]Man:Oof!I'mexhausted!Woman:Metoo!It'ssotiring,isn'titKevin?Man:Yeah,concentratingforthatlong.Woman:Well,westillhavetodecidewhotochooseforthejob.Man:Whileit'sstillfreshinourminds.Woman:It'ssucharesponsibility,isn'tit?Imean,evenjustrememberingwho'swho,afterseeingsomany.Man:Twelveinadayisalot.ButIcanstillpicturethem,whatwiththeirapplicationformandCVswiththephotostoremindus.TherealproblemformeisIfeelIendupcomparingthemtoeachother.Woman:Well,that'sonlynatural.Man:Yes,butweshouldberelatingthemtothecriteriawe'veestablished,Imeankeepingtothatsystemofjudgingtheirsuitability,andnotlettingourpersonalopinionsgetintheway.Woman:Mmm,notjustsayingoh,hewasbetterthanhim.Man:Yes.Well,byanymeasurementIthoughtMichaelWhitewashopeless.Woman:Ohquite.Thoughhewaseagertoplease.Male:Andhedidsaysomeintelligentthings.Woman:Butyoujustcan'ttrustsomeonewho'snothelddownthesamepositionformorethanayear.Man:Atthemost!No,absolutely,despitehislistofqualifications,definitelynot.Woman:No.That'swhyIthinkthetest...Man:Thepersonalityprofile?Woman:Mm,thepsychologyone,issohelpful.ItshowsupthatkindofthingMan:Theattitudestomanagementstructures?Woman:Well,Iwasthinkingmoreofhowithighlightsattitudes,showsthereactionstothedynamicsofoperatingingroups.Man:IhavetosayI'mmoreconvincedbythecasestudy.Woman:Becauseitshowsthecandidatesinreal-lifesituations?Man:Hmm,Iwasthinkingoftheinsightsitgivesyouintowhattheythinkismostimportant,thevaluestheyattachtothings.Woman:Becausethey'vegottimetoworkitthroughlogically.Man:Yes,andIthinkit'svital...Woman:...givenwhatthejobinvolves.What'scrucialforthepositionisthewayheorshe,whoeveritis,isgoingtohandleapplyingdevelopmentsfromHeadOffice,newapproaches...Man:...significantalterationsindirection...Woman:...ofstrategy..,thataregoingtodefine,shapehowthecompanydevelopsoverthenextfewyears.BecausetheITdepartmentwilltakeresponsibilityforthetechnologysideofthings.Man:Butit'saquestionoffollowingoneprojectthroughallitsstages,isn'tit?Woman:Yes.IdowishDavid...Man:WhichDavid?Woman:DavidJames,Development.Man:Now,he'sagoodmanager.Woman:Yes,andthat'swhyweshouldhavehadhimhere.Man:Absolutely.He'ssogoodatinterviewing.Woman:I'veneverseenhimconductingone,actually.Man:Buthewouldn'thavemuchdirectcontactwiththenewperson.Woman:No,buthedidcomeupwiththespecificationsforthepost.Man:Yeah,andsohisinputwouldhavebeenuseful.Woman:Right.Anyway,hewasn't,soit'suptous.Personally,I'dgoforElaineHarris.Man:Metoo.Thoughhertrackrecord'salittleshort.Woman:True,andshedoeslacksomeofthewiderknowledgeI'dliketohaveseen.Man:Butshe'sclearlyaquicklearner.Woman:That'sthething,isn'tit?Herapproachjustseemsright.Man:Verycan-do.Woman:Mmm.Man:Sothat'sit?Woman:Yeah,andI'mstressedout!Man:Well,ifwe'vegotitwrong,imaginewhatitwouldcostintheend.Woman:Well,that'slife.ButIjustfinditsohard,thatprocessofholdingallthevariousfactorsinmyheadsimultaneously,balancing.Man:Yeah.Woman:Fittingitalltogetherinmymind.Man:Well,I'llsendDavidanemailtomorrowmorning.I'minearly,soIcandoitfirstthing.Andthen,assuminghe'sinagreement...[pause]Nowlistentotherecordingagain.[pause]ThatistheendofPartThree.YounowhavetenminutestotransferyouranswerstoyourAnswerSheet.[pause]Note:Teacher,stoptherecordinghereandtimetenminutes.Remindstudentswhenthereisoneminuteremaining.[pause]Thatistheendofthetest.TEST3ThisistheBusinessEnglishCertificateHigher2,ListeningTest3.PartOne.Questions1to12.YouwillhearaspokespersontellingagroupofbusinesspeopleabouttheBusinessSupportAgency-anorganisationwhichdistributesbusinessandresearchgrants.Asyoulisten,forquestions1to12,completethenotes,usinguptothreewordsoranumber.Afteryouhavelistenedonce,replaytherecording.Younowhaveforty-fivesecondstoreadthroughthenotes.[pause]Nowlisten,andcompletethenotes.[pause]Woman:Thankyoueverybody,thankyou.TheBusinessSupportAgencyorBSAareveryproudofthepartweplayinthedevelopmentofbusinesssuccess.TodayI'llgiveyouabitofbackgroundontheAgency,andthenoutlinethestepsinvolvedinapplyingforsupport.OK?Whatwedo,basically,isdistributefinancialsupportfromourfunds,whichcomefromthecentralgovernmentDepartmentofEducationontheonehand,andthenthatsumismatched-theamountfluctuatesonayearlybasis-bycontributionsfromanumberofmultinationalcompanies.WethenfollowtheproceduresI'llbeoutlininginamoment.Someexamplesofthiswork,ifyou'reinterested,canbeseeninourannualreport-I'llleavecopiesoutforyoutolookat.Sincewebegan,we'vegivenoutoverthreehundredgrants.Wemadetwentyawardslastyearalone,andexpectthatfiguretorisetotwenty-fivenextyear.Butwe'renotsimplygivingthismoneyaway-ourcriteriaarestrict.So,howdoyouapply?Well,therearefourstepstomakinganapplication.Inthefirstplace,youshouldgetintouchwithourProjectCoordinatingOffice.Youcancallthemon0188454545andexpressyourinterest.They'llthensendyouanapplicationform.It'squitealengthydocument,Imustwarnyou,andyou'llneedtofillininformationaboutthehistoryofyourcompany,outlineyourrequirements,andincludethepredictedbenefits.Thatgivesusthebeginningofapictureandenablesustomakeaninitialdecisionaboutwhethertoproceedanyfurther.Thethirdstepwouldbehavingameeting

withoneofourregionalconsultants.Thisinvolvestalkingthroughyourideasfordevelopmentifyougetthegrantandshouldhelpyoutofocusclearlyonyourexactneeds.Andthefourthstepisproducingafullplan,whichneedstoincludeallcostsanddates.Bythistime,bothsideswillhaveaveryclearpicture.Now,allthisobviouslytakesupquitesometime,andyouneedtothinkcarefullyaboutwhichpersonnelwithinyourorganisationaregoingtobeavailabletoputinthenecessarywork.OK,wellthat'sthenyourrolefinishedforthetimebeing.Meanwhile,wecontinuetogothroughyourplansindetail.Ultimately,whetherornotyouwhetherornotyougetagrantwillThisconsistsofrepresentativesofexperts.Forlogisticalreasons,bedecidedbyourcentralcommittee.fromourfundingbodiesandapaneltheyonlymeeteverythreemonths,soitcantakeawhileforyousuccessful-andaroundeightywillbelookingtofundseventytohearfromus.Now,assumingyouarepercentofapplicationsare-theBSApercentofyouroverallrequirement.Thatproportionisupfromamaximumofsixtypercentlastyear.Thepaymentwillbemadeinquarterlyinstalments.Thishasprovedtobethemostgenerallyusefulmethodallround.Thelastjobforyouwillbecomingupwithaprogressreview,whichyouneedtodoattheendThatproportionisupfromamaximumofsixtypercentlastyear.The[pause]Nowlistentotherecordingagain.[pause]Thatistheend6fPartOne.Younowhavetwentysecondstocheckyouranswers.[pause]PartTwo.Questions13to22.Youwillhearfivedifferentpeopletalkingaboutchangingtheirjobs.Foreachextracttherearetwotasks.LookatTaskOne.Foreachquestion13-17,choosethereasonforchangingjobs,fromthelistA-H.NowlookatTaskTwo.Foreachquestion18-22,choosetheproblemareainthenewworkplace,fromthelistA-H.Afteryouhavelistenedonce,replaytherecordingYounowhavethirtysecondstoreadthetwolists.[pause]Nowlisten,anddothetwotasks.[pause]Man:I'dbeenfeelingforsometimethatamovewasoverdue,andIsupposeitwasjustthefactthatIthoughtI'dmissthefriendlinessoftheplacethatheldmeback.ButintheendIrealisedthatIcouldspendmylifethereandnotmoveuptheladder-youcouldseehowtheroleswithresponsibilitywerefilledbypeoplewhoweren'tthemselvesabouttomoveon.I'mgladoverall-Icanseemyrolewillcontinuetodevelopisabitchaotichere.SoeventhoughI'dsayIwasprettyeffectiveatmeetingdeadlines,thereareotherswhoaren't,andtheirinabilitytosortouteachday'staskscancreatebottlenecksthatcausefrustrations.wasgettingtiredofthesenseofdoingthesamethingoverandoveragainanddecideditwastimetoringthechanges.I'mpleasedIdid,becauseI'vegotagreaterrangeofresponsibilitiesnow,anditmeansmyskillsandabilitiesareputtobetteruse.Itisasmalleroutfit,ofcourse,andtheMDdoesratherkeephimselftohimself,but,generally,Iliketheindependencethatleavesme,particularlywithWoman:here,andI'vehadnosecondthoughts-theonlydrawbackisthatitsuchhigh-qualitysupportstaff.Ontheotherhand,somethingthatshouldbeaddressedhereistheissueofassessment-thesystemhereisn'tactuallyveryrelevanttowhatpeopleactuallydo,sosometimesMan:Woman:you'rejudgedonthewrongissues.Man:Woman:I'dbeenlookingaroundforsometime,butitwasn'tuntilIwenttoseearecruitmentonsultantthatIbegantofocusmyaims.Isupposeit'snotsurprising-Iwasdoingsomanydifferentthingsthatitwasactuallyquitehardtoworkoutwhatthecoreofthejobwas-butitwascertainlyatsomedistancefromwhatI'dspentsolongstudying,andtheconsultanthelpedmetorealisemydissatisfactioncamefromunder-usingthatbackground.SoIdofeelalotmorefocusedhere.Onedrawback,Iguess,isthefailuretomakethemostofalltheIT,sothat,forexample,Iendupsittinghereemailingawaytocolleagueswhocan'tevenbebotheredtoreplyo-react.Well,I'dbeenconvincedforquiteawhilethatmyoldcompanywasn'tmovingintherightdirection.Butofcourseitwasonlymethatseemedtothinkso...everyoneelsewasperfectlyhappytrundlingalong.SoIwasdelightedwhenthisopportunitycameup,thechancetoproperlyinvestigatemarkettrends,evenifitmeantagreaternumberoftrips.Somepeoplemightthinkitdull,butIgetalotoutofit.IhavetosayI'dgetevenmoreoutofitifIthoughttheyhadthebigpictureabitclearerintheirheads.Atthemomentno-oneknowswhattodotheMan:withmyfindingsbecauseterm.Hm,wellIwasfeelingstuck.ItIguessI'dbelookingatrebutcertainlymyinterpersonalextent.AllI'dtheMan:withmyfindingsbecauseterm.Hm,wellIwasfeelingstuck.ItIguessI'dbelookingatrebutcertainlymyinterpersonalextent.AllI'deverdoneoccasionally,whereasnowIBoarddon'tknowwherethey're'snotthatI'mhugelyambitious-trainingmyselfifthatwasthecase-skillsweren'tbeingusedtowasdealwithoneortwo'mmeetingclientsandothercontactsonadailybasis,whichiswhatIwashopingfor.ThedownsideisthatmylackofknowledgeaboutcomputersisbeginningissowellequippedwithallthelatestsoftwarethatIofmydepth.Inmydefence,I'dsayitwouldn'ttoshow.mabitoutgoinglongtheirfullsuppliersThisplacemattersomuchifthey[pause]Nowlistentotherecordingagain.[pause]ThatistheendofPartTwo.[pause]PartThree.Questions23to30.YouwillhearTaniaandJerry,twomanagersfromafurnituremanufacturer,havejustattended.discussingameetingtheyhavejustattended.Foreachquestion23-30,markoneletter,A,BorC,forthecorrectanswer.Afteryouhavelistenedonce,replaytherecording.Younowhaveforty-fivesecondstoreadthroughthequestions.[pause]Nowlisten,andmarkA,BorC.[pause]Woman:Whew,whatameeting!WereyouassurprisedasIwas,Jerry?Man:Youbet.WhentheChairmancalledustoit,Ithoughtitmightbeaboutthetakeoverthattherehavebeenrumoursabout,butIdidn'texpectanythingliketheChiefExecutivebeingforcedout.Woman:No.Itdoesn'tseemfairtoblamehimfortheAmericanprojectnotmakingmuchmoney,whenithasn'thadlongtoestablishitse

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