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Driving
innovationthrough
theprivate
brandorganizationUS
consumers
still
feel
pressured
38%Are
having
a
hardtime
making
ends
meet
45%
Are
somewhat
or
very
worriedabout
losing
a
job
42%
Are
living
paycheck
to
paycheck
57%
Are
makingsignificant
lifeplan
changes
because
of
declining
asset
values
Cutting
BACKPENNY
pinchingConsumer
response
to
the
downturn
that
has
created
a“new
normal”…
Changing
HABITSTrading
DOWN
Shifting
CHANNELSkeep
behavior…and
consumers
say
these
behaviors
will
stick
Percent
changing
Percent
intending
toBehaviorPurchase
high-enddesigner/luxury
brands
lessShop
at
club
stores
moreShop
at
mass
merchantsmoreShop
at
dollar
stores
morePurchase
private
brand/store
brand
products
moreGo
out
to
eat
lessbehavior
45
35
50
40
50
60
89
88
84
81
80
7124%19%025201510
53008
10E
12E
14E
16E0604$40
B▪
Retail
economics
continue
to
make
PL
investment
difficult▪
No
external
shocks
occurProjected
private
brand
dollar
sharePercent
Higher
growth
assumptions▪
Consumers
increasingly
embrace
PL▪
Retailers
like
Walmart,
Target,
and
Costco
continue
to
grow
PL▪
Additional
retailers
expand
PL
offering
to
differentiate
and
compete▪
Retailer
consolidation
continuesFlat
growth
assumptions▪
Market
has
reached
the
equilibrium
level
of
PL
share
at
current
levels▪
Manufacturers
provide
a
stronger
value
proposition
for
consumers
and
retailers
that
curbs
PL
attractivenessAs
a
result,
US
private
brand
share
has
thepotential
to
reach
24
percentHigh
growth
assumption2010
revised
base2007
baseOrganization
is
more
than
just
structure
–
each
elementplays
an
important
role
in
driving
innovation
Style
SkillsSystemsStrategy
Staff
Shared
valuesStructureSophistication
Improve
value
perception
to
win
the
weekly
grocery
tripEnhanceprofitability
Penetration
drive
trips,
buildbaskets
andcement
loyalty“The
private
brand
journey”STRATEGYThere
is
no
„one
size
fits
all‟
answer
-
the
right
organizationdepends
on
what
you
are
trying
to
achieve
Differentiate
to11
Supplier
development
IdentifyDevelop
MarketSource
1
2
3
4
5
6
7
8
910
Customer
intelligence
and
trend
identification
Product
innovation
Product
development
Quality
assurance
Category
management
Project
managementBrand
management
Packaging
Marketing
and
merchandising
Supplier
selection
and
negotiationMeasure14Performance
management1213Supply
chain
optimizationInventory
managementSKILLSSeveral
key
capabilities
are
required
-
the
importance
of
eaccapability
depends
on
what
you
are
trying
to
achieveTesco
uses
customer
intelligence
and
trend
identification
totailor
ranges
and
products
to
different
customer
segmentsSKILLS4x440mL4x450mL
thoughtfully
designed
category
architectures
Best
Tesco
Strong
Bitter
£3.98
4x440mL
Good
Tesco
Value
Lager
£0.92
Private
brandBestCarlsbergSpecial
Brew£4.724x450mLGoodHofmeisterLager£2.24SKILLSTheir
strong
category
management
skills
result
inBetterTesco
DutchExport
Lager£1.784x500mL▪▪1,000
reformations,and
500
newproducts,
all
testedand
approved
bycustomersIn-store
signageand
merchandisingreinforce
emphasison
customer
input,with
significantspace
dedicated
toprivate
brand
items
SKILLSTo
re-launch
core-tier,
ASDA
leveraged
existing
and
builtseveral
new
capabilities,
including
product
developmentThey
also
enhanced
its
customer
insightcapabilities
to
test
products
with
consumersSKILLSbecomes
more
sophisticated
and
developed
Increasing
PB
penetration
and
sophisticationMerchan-disingTechnicalQABrandmgmtDesignProductdevelop-
mentMarketin
g
Privatebrands
teamPrivatebrandsteamBrandmgmtProductdevelop-
mentMerchan-
disingTechnical
QAMarketingPrivatebrandsteamBrandmgmt
Productdevelop-
mentTechnical
QAVendorMarketingILLUSTRATIVE
Current
merchandising
organizationWhen
it
is
appropriate▪
Organization
is
fully
aligned▪on
the
role
of
private
brand–
part
of
culturePrivate
brands
at
maturity▪
Cross-category
innovation▪(e.g.,
Tesco
Finest)Focus
on
rapidlyexpanding
private
brand▪
Focused
on
buildingcore
range
andenhancing
profitabilitySTRUCTUREThe
right
organization
structure
evolves
as
private
brand▪
Large
dedicated
team
of
~350
employees
focused
on
rapidly
building
out
tiers
and
largely
new
items▪
Large
dedicated
team
with
limited
integration
with
merchants▪
Integrated
into
merchant
organization▪
Small
dedicated
team
for
brand
management
and
innovation▪
Increased
integration
and
collaboration
with
merchants
(though
not
fully
integrated
like
Tesco)STRUCTUREThese
retailers
have
evolved
their
models
over
time
Increasing
penetration
and
sophistication
BrandManagementBuying
ProductDevelopmentTechnicalBusiness/Customer
Planning
Buying
Office;
sourcing
hubs,sourcing
supportCategory
Category
DirectorDirector
(s)STRUCTURE:Although
Tesco
has
integrated
private
brand
into
itsmerchandising
organization,
a
central
team
stilldrives
cross-category
innovation
Commercial
and
Trading
Director
InternationalExamples
Category
Manager
Merch
Planning
Analyst(dedicated)Pricing
andPromotions
Analyst
(shared)Marketing
Analyst(shared)
SupplyChainAnalyst(shared)SpacePlanning/Analyst(shared)
Own
Brand
Analyst
(shared)STRUCTURECo-locating
the
Own
Brand
team
with
Merchantsensures
alignmentMerchant-led
category
team
structureDifferentiatorsGood
hygiene383863505088100100381521
38
38355615445674
75Exclusive
packagingCRM-based
tacticsExclusive
productsNew
shopper
marketingprogramsAvailability
improvementsSupply
chainimprovementsExpanded
AssortmentNew
merchandisingstrategyNew
promotional
strategyNew
pricing
strategyTypes
of
collaboration
effortsPercentage
of
respondentsWinnersOthersSYSTEMS
–
PROCESSESA
„national
brand-like‟
top-to-top
process
could
help
setprivate
brand
strategies
and
drive
innovation7580Product
AProduct
BProduct
CClient
product
Country
origin
3100
90Country
origin
1Country
origin
2Fruit
juice
exampleBase
100SYSTEMS
–
PROCESSESA
competitor
formulation
breakdown
process
often
createunprecedented
transparency
and
identifies
cost
savings
DISGUISED
PRODUCT
EXAMPLEFast
follower
apparel
retailers
clearly
identify
who
they
arefollowing
and
have
processes
to
track
trendsSYSTEMS
-
PROCESSESUK
restaurantsNicheproducts
inNorth
AmericaRestaurantsin
urbanmarketsUK
C/LSYSTEMS
-
PROCESSESThe
same
systematic
approach
can
be
applied
in
foodExample:
Indian
food
in
the
mass
market
Private
branddevelopmentKPIs
need
to
be
tailored
to
the
organization
andwhere
it
is
in
the
private
brand
journey
▪
Overall
category
profitability
(rate
and
$)
▪
Private
brand
profitability
–
overall
and
penny
profit
relative
to
national
brand
▪
Private
brand
SKU
efficiency
(i.e.,
sales
per
PL
SKU)
▪
Private
brand
penetration
by
category▪
Growth
in
private
brand
penetration,
with
targets
assigned
to
category
and
private
brand
teams▪
Private
brand
market
share
and
share
of
growth▪
Percentage
of
sales
from
new
private
brand
items▪
Private
brand
brand
value
perception
(from
customer)▪
Number
of
private
brand
SKUs
vs.
competitors▪
Number
of
new
items
launched▪
Private
brand
health
(quality,
value,
and
innovation)NOT
EXHAUSTIVESYSTEMS
-
MEASUREMENTFoundationalmetricsGrowth
andinnovationmetricsFinally,
highly
visible,
senior-level
commitment
to
privatebrand
is
required
to
deliver
a
differentiated
programPrivate
brandpenetration
grew
over
15points
during
Leahy’s
termas
CEOPrivate
brand
isembedded
in
severalareas
of
the
“steeringwheel”
that
is
used
tomeasure
performanceand
guide
decisionmakingSHARED
VALUESAt
Loblaw,
both
Dave
Nichol
and
more
recently
GalenWeston
have
successfully
championed
private
brandDave
Nichol
created
a“control
brand
culture”when
he
launched
andbuilt
out
the
PC
and
NoName
brand.In
more
recent
years,Chairman
Galen
Westonhas
championed
privatebrand
and
commitmentremains
strongSHARED
VALUESStrategy
Skills▪▪▪How
well
has
the
organization
definedits
aspirations
for
private
brand
and
isthere
alignment
on
these
aspirations?What
skills
does
your
organization
excel
attoday
and
how
can
you
better
leveragethese
to
drive
innovation
and
growth?What
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