2020年7月1380国开电大本科《商务英语3》期末考试试题及答案

2020年7月1380国开电大本科《商务英语3》期末考试试题及答案一、交际用语（每小题2分，共10分）1-5题：选择正确的语句完成下面对话，并将答案序号写在答题纸上。—Goodmorning.Madam?Goodmorning!IneedachecktosendtomypublisherinNewYork.WhatcanIdoforyou,Whatdoyouwanttobuy,Whydoyoucomehere,［答案］A— Thankyou.ImustsayIhaveagreatstaff.rdlikeyoutomeetJoeStevens.He'soursalesteamhead.TheSalesDepartmenthasmorethan50employees.Pleaseallowmetointroducemycolleaguetoyou.SheisthePurchasingManager.It'sapleasuretomeetyou,Ben.Soyou'retheoneresponsibleforthoseoutstandingsalesfiguresI'veseen.［答案］C—WhatcanIdoforyou,Madam?You'dbetterremit500yuanincashtomysoninBeijingUniversity.rdliketoremit500yuanincashtomysoninBeijingUniversity.rdratherremit500yuanincashtomysoninBeijingUniversity.［答案］B—Whataboutthecommission?It'sageneralpracticeeverywhereelse.Ofcourse,I'dgiveyouourlowestquotation.rmafraidyouhavetotellmehowlargeyourorderisgoingtobe.［答案］C—Andcouldyougivemeyoursignaturehere?Oh,Idon'thavemysignaturewithmetoday.Sorry?rmafraidIdidn'tquitecatchthat.Whatdoyouthinkofmyhandwriting?［答案］B二、词汇语法（每小题2分，共30分）6-20题：阅读下面的句子，从三个选项中选出一个能填入空白处的正确选项，并将答案序号写在答题纸上。Whetheryouleavetownforadayorforaweek,havingsomethingfunyouwillexciteyouandstimulateenergy.havebeenlookingforwardtowilllookforwardtoaregoingtolookforwardto［答案］AThemajorityofyourbodyiswater.Ifyoudon'thydrate,you'regoingtofeeltired.madeupofmadeofmadefrom［答案］BTheyusethemoneytobuythematerialstheyneedtomaketheirproduct,theythensell.whatthatwhich［答案］CThereisthePlanningDepartment一ChowFungisthat.onachargeofinchargeofunderchargeof［答案］BOnlinebankingdevelopedinthelatel990sandgrewmorepopularovertheyearssinceitcanmakeone'sfinanciallifemuchtomanage.beeasyeasiereasy［答案］BMr.TanakahassubscribedanEnglishlanguagemagazinefromtheUnitedStates.ontoat［答案■Inasoftsellapproach,thesalespersontriestobuildtrustwithconsumersbyrecommendingaproductandlettingtheconsumerstheirowndecisions.maketomakemaking［答案］A13.Ideallyanegotiationshouldbeawin-winsituationsobothyouandyourcustomerwillprobablyhavetoonsomepoints.giveingiveoutgiveover［答案］ATelephonesellingmayusethesalespeople5stimeof"ontheroad^more,motionallyprogressivelyproductively［答案］CIthinkabusstopadvertisementisaverywisechoicetoourproducts.launchpromotecampaign［答案］BYousee,withtherapideconomicgrowthnowadaysinChina,thelogisticsindustry greatly.hasextractedistoexplodeisexpanding［答案］CWeworkcloselyeverylargeairlinelikeAirChina,AirFranceandAmericanAirlines.withtoin［答案］AYoucanapplyforanAUSkey,whichmeansyoucanonlinewithusandupdateyourdetailsonline.transfertransacttransport［答案］Brdlike75unitsbytheendofthemonth.CouldIgetanbeforeplacinganorder?e-commerceevaluationestimate［答案］CIusuallygetacommissionofabout6%fortheimports.It'gresspretensepractice［答案］C三、阅读理解(每小题4分，共40分)21-25题：阅读下列短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在答题纸上。Passage1Beinganeffectivemanagermeansknowingwhentousetherightmanagementstyle.Somestyles,forinstance,aremorepeople-oriented,whileotherstendtofocusonaprojectorproduct.Themanagementstyleyouselectwilldependonyourpeopleskillsandknowledge,availableresources(liketimeandmoney),desiredresults,and,ofcourse,thetaskbeforeyou.Thecommonmanagementstylescanbesummarizedintothreecategories.Theparticipatorystyleisthefirstofitskind.Here,itiscriticaltogiveeachemployeeanentiretasktocomplete.Ifthat'snotpossible,makesuretheindividualknowsandunderstandshisorherpartasitrelatestotheprojectortask.Whenpeopleinyourteamknowwheretheyfitinthebigpicture,they'remorelikelytobemotivatedtocompletethetask.Followingthat,wehavethedirectingstyle.Sometimesasituationwillcallforadirectstyleofmanagement.Perhapsatightdeadlinelooms,ortheprojectinvolvesnumerousemployees

andrequiresatop-downmanagementapproach.Here,amanageranswersfivequestionsfortheemployees：What?Where?How?Why?andWhen?Letemployeesknowwhattheyneedtodo,howthey'regoingtodoit,andwhenthequestionsmustbefinished.Thelastoneistheteamworkstyle.Ifyouwanttospeedupaprojectandchoosethebestprocessforcompletingthatproject,managingbyteamworkisthewaytogo.Whenyoumotivatepeopletopooltheirknowledge,theresultsmayexceedyourexpectations.Often,teamscantackleproblemsmorequicklythanwhatyoucanaccomplishonyourown.Thegive-and-takecancreateaprocessthatprojects.Beinganeffectivemanagerliesinknowingtherightknowledgeskillsmanagementstyle［答案］CWhichofthefollowingPeople.andrequiresatop-downmanagementapproach.Here,amanageranswersfivequestionsfortheemployees：What?Where?How?Why?andWhen?Letemployeesknowwhattheyneedtodo,howthey'regoingtodoit,andwhenthequestionsmustbefinished.Thelastoneistheteamworkstyle.Ifyouwanttospeedupaprojectandchoosethebestprocessforcompletingthatproject,managingbyteamworkisthewaytogo.Whenyoumotivatepeopletopooltheirknowledge,theresultsmayexceedyourexpectations.Often,teamscantackleproblemsmorequicklythanwhatyoucanaccomplishonyourown.Thegive-and-takecancreateaprocessthatprojects.Beinganeffectivemanagerliesinknowingtherightknowledgeskillsmanagementstyle［答案］CWhichofthefollowingPeople.Customers.Project.［答案］BWhichofthefollowingThemanagementstyleisThemanagementstyleisThemanagementstyleis［答案］AisNOTmentionedasafocusofdifferentyoucanrepeatinothermanagementstyles?can'tbeinferredfromthepassage?likelytochangebecausethemanagerhasbecausethedesiredresultshavechanged.becauselikelytochangelikelytochangethebeenreplaced.availableresourceshavechanged.24.Whenpeopleinyourteamknowwheretheyfitinthebigpicture,theyaremorelikelytobetocompletethetask.frustratedreluctantinspired［答案］C25.Ifyouwanttospeedupaprojectandchoosethebestprocessforcompletingthatproject,youcanresorttoteamworktop-downmanagementtightdeadline［答案］A26-30题：根据短文内容判断给出的语句是否正确，正确的写“T”，错误的写“F”，并将答案写在答题纸上。Passage2Accountingerrorswillhappenfromtimetotime,butmanycommonaccountingmistakescanbeavoidedwithproperplanningandpreparation.Herearethetopsevenaccountingmistakesthatshouldbepaidmoreattentionto.Notknowingyourtruecashbalance：Duetothingslikeautomaticpaymentsandbankcharges,moneythatappearsinyourcashdrawerandyourcheckingaccountmayalreadybespent.Mistakingprofitsforcash：Whenyouhavealotofcreditsales,yourcompanycanpostbigprofitswithoutseeinganycash.Payingbillstoosoon：Ifyourvendorsgiveyouthirtydaystopaythem,takeit.Unlessyougetadiscountforpayingearly,payingyourbillsonlywhenthey'redueimprovesyourcompany'scashflow.Avoidingbook-keepingtasks：Notrecordingandpostingtransactionsregularlyleavesyouwithamountainofbook-keepingtodealwithintheend.Payingaccidentaldividends：Everytimeacorporationownertakesmoneyoutofhisbusiness,itcountsasadividend.Thatcanleadtoabiggerpersonalincome-taxbill.Notkeepingpersonalfinancesseparatefrombusiness：Mixingupbusinessandpersonalmoneycancausebookkeepingandlegalproblems.Settingpricestoolow：Knowyourcostsbeforeyousetproductorserviceprices,oryouruntheriskoflosingmoneyoneverysale.Asimplebreak-evenanalysiscanhelpyousetpricesataprofitablelevel.Accountingmistakesareinevitableevenwithcarefulhandling.［答案］FWithalotofcreditsales,yourcompanymayhavenocashathand.［答案］TItisrecommendednottopaybillstoosoon.［答案］TBusinessmoneyandpersonalmoneycanbemixedup.［答案］FTryyourbesttounderstandyourcostsbeforeyousetpricesforyourproductsorservices.［答案］T四、写作(一篇作文，共20分)31.根据要求写作文。SupposeyouareHenry.Lastmonth,youboughtaCanondi