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UW-HFS-SouthCampus
Beginner’sGuidetoEspresso
Thebasicsofespressorelateddrinks.
TaitRussell
7/12/2011
MarkingCups
Drinks
Americano(DoubleCup.Room?)-A
CaramelMacchiato(StirredorLayered?)-CM
Cappuccino(WetorDry?)–Cap
ChaiTeaLatte–Chai
Espresso(Writenumberofshots.Espressocuporshortcup?)–ESP
HotChocolate(Whip?)-HC
Latte-L
Macchiato-Macc
Mocha(Whip?)-M
WhiteMocha(Whip?)-WM
Milks
Fat-Free/Non-Fat–NF
1%Fat(askif2%andnon-fatmixisok)-1%
2%Fat-2%
Whole-W
Soy-S
VanillaSoy-VS
Syrups(forsugarfree,writean“SF”first)
Vanilla-V
CaramelSauce-CarmSauce
CaramelSyrup-CarmSyrup
HazelNut-HZ
Peppermint-Pep
Raspberry–Rasp
Shots
Decaf-"X"throughdecafbox
Ifshotsaskedfordiffersfromthestandard,indicatethenumberofshotsaskedfor.
Other(*linethroughthelettertoindicate"NO")
*Whip-W
*Room-R
Stirred-Stir
ExtraHot-XH
LessHot-LH
NoFoam-NF
ExtraFoam-XF
Wet-Wet
Dry-Dry
WheninDoubt,WriteitOut!
CoffeeCards
Drinksthatqualifytogetastickerincludealldrinksmadebyabarista.ExamplesofwhatdogetstickerswouldincludeLattes,Americanos,Espresso,ItalianSodas,andChaiTeaLattes.ExamplesofwhatdoNOTgetstickerswouldincludedripcoffee,anythinginacanorbottle,ortea.Thecustomermayreceiveuptoonestickerperdrinkthatqualifies.Whenthecustomerhasaccumulatedall10stickersontohis/hercard,thatcardmayberedeemedforanyonedrink(notbottledorcanned).Orin’sPlacedoesnotparticipateinthestickerprograminanyway.
Whattodowhenacustomerredeemsafullcard:
Insteadofpushingthebuttonsforthedrinkaskedforonthecashregister,justpress“CoffeeCard”.Ifthecustomerisnotbuyinganythingelse,justringupthe$0.00ascash.Ifthecustomerisbuyingsomethingelse,continuetherestofthetransactionnormally.Theusedcoffeecardshouldthenbevoided.Tovoidacardproperly,useasharpietodrawalinethrougheachrowofstickers,write“VOID”acrossthetop;ontheback,writethelocation’sname(Rotunda,Vista,Overpass,Mercer,orCourt),thedate(mm/dd/yyisbest),andyourfirstname.
VOID
Location
Date
FirstName
Cups,Shots,andPumps
CupSize
Shots
Tully’s/Starbucks
Pumps
Tully’s/Starbucks
AmericanoShots
Short
(8oz)
1/1
1/2
1
Tall
(12oz)
1/1
2/3
2
Grande
(16oz)
2/2
3/4
3
Venti
(20oz)
3/2
4/5
4
SteamingMilks
1)Findacontainerofthemilkneeded.
2)Grabfresh,un-steamedmilk.
3)Pourtheamountofmilkneededintoacleanmilk-steamingcontainer.Ifyoudon’tknowhowmuchtopour,measureusingthecupbeforeanythingisinit.
4)Placeacleanthermometerintothemilk-steamingcontainer.(Notapplicabletotheespressomachinesthatreadtemperatures)
5)Placethesteamerwandintothemilk-steamingcontainersoittouchesthebottomofthecontainer.
6)Turnthemilksteameron.
7)Raisethesteamerwandupjustfarenoughoutofthemilk’ssurfaceastocauseahissingsound.
8)After10seconds,lowerthewandbackdowntothebottomofthecontainer.
9)Turnoffthesteameroncethemilkhasreachedtherequiredtemperature.
10)Takethesteamerwandoutofthecontainer.
11)Cleantheespressowandwiththeragon-topoftheespressomachine.
12)Turnonthesteamerforamomentwiththesteamerwandpointeddown.Makesurethesteamingwandispointeddown!
13)Firmlypatthemilkcontaineragainstthecounter.
14)Pourtherequiredamountofsteamedmilkintothedrinkusingacleanspoontoholdbackthefoam.
15)Pourtherequiredamountoffoamintothedrinkusingthespoontopullitforward,out,andintothedrink.
16)Placethespoonbackintoitscontainer.
17)Rinseoutthemilk-steamingcontainer.
Drinks
Americano(Hot):
Doublecupthedrinkbecausethewateristoohotforonecup.Pourwaterinfirst.Whenpouringinthewater,keepinmindhowmuchroomisneededfortheshotsandwhetherornotthecustomerwouldlikeroom.Runtheshotson-topofthewater.Ifthepersonwouldlikeroom,leaveabout1/8thofthecupunfilled.Ifthepersonwouldnotlikeroom,fillthecupuptowherethereisajustlittlespacetohelppreventspilling.
Americano(Iced):
Filltheicedcuptothetopwithice.Runtheshotsovertheice.Pourincoldwater.Whenpouringthewater,keepinmindwhetherornotthecostumerwouldlikeroom.Ifthepersonwouldlikeroom,leaveabout1/8thofthecupunfilled.Ifthepersonwouldnotlikeroom,fillthecupuptowherethereisajustlittlespacetohelppreventspilling.
CaramelMacchiato(Hot):
Pumpintheamountofvanillasyrupneeded.Steamandpourinmilk.Whenpouringthemilk,keepinmindhowmuchroomisneededfortheshotsandcaramelsauce.Runtheshotsoverthemilkinthecup.Squeezecaramelsauceoverthetopleftandrightafewtimes,forwardandbackwardafewtimes,anddownthecenter.Ifthecustomerwouldlikethedrinkstirred,stirthedrinkup.
CaramelMacchiato(Iced):
Pumpintheamountofvanillasyrupneeded.Pourincoldmilk.Whenpouringthemilk,keepinmindhowmuchroomisneededfortheshots,ice,andcaramelsauce.Runshotsoverthemilkinthecup.Putinicewithsomeroomleftforcaramelsauce.Squeezecaramelsauceoverthetopleftandrightafewtimes,forwardandbackwardafewtimes,anddownthecenter.Ifthecustomerwouldlikethedrinkstirred,stirthedrinkup.
Cappuccino:
Runshotsintocup.Steamthemilkwhileshotsarerunning.Whensteamingthemilkforacappuccino,aeratethemilkmore.Whensteamingthemilk/foam,keepinmindwhetherthecappuccinoisdryorwet.Awetcappuccinoshouldhavethesteamerwandoutofthemilkforlongerthan10seconds,andadrycappuccinoformuchlongerthan10seconds.Pourthemilkthenfoamovertheshotsinthecup.Adrycappuccinoisallfoam.Anormalcappuccinowillhavealittlesteamedmilk,thentherestfoam.Awetcappuccinowillhavesomemoresteamedmilk,thentherestfoam.
ChaiTeaLatte(Hot):
Mixtheamountofdrinkneededbypouringhalftheamountwithchaiandhalfwiththerequiredmilk.Steamthechai.Pourthechaiintothecup,holdingbackthefoam.Topwithalightamountoffoam.
ChaiTeaLatte(Iced)
Pourrequiredmilkintocupjustover1/3rdoftheway.Pourchaiintothecupleavingroomforice.Topoffwithice.
Drip(Hot)
Pourorpumpdripintothecup.Ifthepersonwouldlikeroom,leaveabout1/8thofthecupunfilled.Ifthepersonwouldnotlikeroom,fillthecupuptowherethereisajustlittlespacetohelppreventspilling.
Drip(Iced)
Fillthecupwithice.Pourtheicedcoffee(NOThotcoffee)overtheice.Ifthepersonwouldlikeroom,leaveabout1/8thofthecupunfilled.Ifthepersonwouldnotlikeroom,fillthecupuptowherethereisajustlittlespacetohelppreventspilling.
Espresso(Hot)
Askthecustomerishe/shewouldliketheespressointheespressocuporinashortcup.Runtheshotsintothecup.
Espresso(Iced)
Fillsmallwatercupwithice.Runtheshotsovertheiceinthecup.
HotChocolate
Pumpchocolateintothecup.Pumpvanillasyrupintothecup(one,one,two,andtwopumpsforshort,tall,grande,andventisizes,respectably).Steamtherequiredmilk.Pourthemilkintothecup.Stirthedrinkwell.Addwhipcreamontopifrequested.
ItalianSoda
Pump5pumpsofsyrupintothecupforatallsizeandpump7pumpsforagrandesize.Pourseltzerwaterintothecup2/3rdofthewayup.Pourinrequireddairy(usuallyhalfandhalf)leavingroomforice.Topoffwithice.Addwhipcreamontopifrequested.
Latte(Hot)
Steamtherequiredmilk.Runtheshotsintothecup.Pourthemilkintothecupwithsomeroomforfoam(about1/8thofthecup).Pourthefoamontop.
Latte(Iced)
Pourrequiredmilkintothecupleavingroomfortheshotsandice.Runtheshotsintothecoldmilkinthecup.Topoffwithice.
Macchiato
Askthecustomerishe/shewouldliketheespressointheespressocuporinashortcup.Steamasmallamountoftherequiredmilk.Runtheshotsintothecup.Spoonadollopofmilkfoamontopoftheshots.
Mocha/WhiteMocha(Hot)
Pumpmocha/whitemochaintothecup.Stea
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