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UW-HFS-SouthCampus

Beginner’sGuidetoEspresso

Thebasicsofespressorelateddrinks.

TaitRussell

7/12/2011

MarkingCups

Drinks

Americano(DoubleCup.Room?)-A

CaramelMacchiato(StirredorLayered?)-CM

Cappuccino(WetorDry?)–Cap

ChaiTeaLatte–Chai

Espresso(Writenumberofshots.Espressocuporshortcup?)–ESP

HotChocolate(Whip?)-HC

Latte-L

Macchiato-Macc

Mocha(Whip?)-M

WhiteMocha(Whip?)-WM

Milks

Fat-Free/Non-Fat–NF

1%Fat(askif2%andnon-fatmixisok)-1%

2%Fat-2%

Whole-W

Soy-S

VanillaSoy-VS

Syrups(forsugarfree,writean“SF”first)

Vanilla-V

CaramelSauce-CarmSauce

CaramelSyrup-CarmSyrup

HazelNut-HZ

Peppermint-Pep

Raspberry–Rasp

Shots

Decaf-"X"throughdecafbox

Ifshotsaskedfordiffersfromthestandard,indicatethenumberofshotsaskedfor.

Other(*linethroughthelettertoindicate"NO")

*Whip-W

*Room-R

Stirred-Stir

ExtraHot-XH

LessHot-LH

NoFoam-NF

ExtraFoam-XF

Wet-Wet

Dry-Dry

WheninDoubt,WriteitOut!

CoffeeCards

Drinksthatqualifytogetastickerincludealldrinksmadebyabarista.ExamplesofwhatdogetstickerswouldincludeLattes,Americanos,Espresso,ItalianSodas,andChaiTeaLattes.ExamplesofwhatdoNOTgetstickerswouldincludedripcoffee,anythinginacanorbottle,ortea.Thecustomermayreceiveuptoonestickerperdrinkthatqualifies.Whenthecustomerhasaccumulatedall10stickersontohis/hercard,thatcardmayberedeemedforanyonedrink(notbottledorcanned).Orin’sPlacedoesnotparticipateinthestickerprograminanyway.

Whattodowhenacustomerredeemsafullcard:

Insteadofpushingthebuttonsforthedrinkaskedforonthecashregister,justpress“CoffeeCard”.Ifthecustomerisnotbuyinganythingelse,justringupthe$0.00ascash.Ifthecustomerisbuyingsomethingelse,continuetherestofthetransactionnormally.Theusedcoffeecardshouldthenbevoided.Tovoidacardproperly,useasharpietodrawalinethrougheachrowofstickers,write“VOID”acrossthetop;ontheback,writethelocation’sname(Rotunda,Vista,Overpass,Mercer,orCourt),thedate(mm/dd/yyisbest),andyourfirstname.

VOID

Location

Date

FirstName

Cups,Shots,andPumps

CupSize

Shots

Tully’s/Starbucks

Pumps

Tully’s/Starbucks

AmericanoShots

Short

(8oz)

1/1

1/2

1

Tall

(12oz)

1/1

2/3

2

Grande

(16oz)

2/2

3/4

3

Venti

(20oz)

3/2

4/5

4

SteamingMilks

1)Findacontainerofthemilkneeded.

2)Grabfresh,un-steamedmilk.

3)Pourtheamountofmilkneededintoacleanmilk-steamingcontainer.Ifyoudon’tknowhowmuchtopour,measureusingthecupbeforeanythingisinit.

4)Placeacleanthermometerintothemilk-steamingcontainer.(Notapplicabletotheespressomachinesthatreadtemperatures)

5)Placethesteamerwandintothemilk-steamingcontainersoittouchesthebottomofthecontainer.

6)Turnthemilksteameron.

7)Raisethesteamerwandupjustfarenoughoutofthemilk’ssurfaceastocauseahissingsound.

8)After10seconds,lowerthewandbackdowntothebottomofthecontainer.

9)Turnoffthesteameroncethemilkhasreachedtherequiredtemperature.

10)Takethesteamerwandoutofthecontainer.

11)Cleantheespressowandwiththeragon-topoftheespressomachine.

12)Turnonthesteamerforamomentwiththesteamerwandpointeddown.Makesurethesteamingwandispointeddown!

13)Firmlypatthemilkcontaineragainstthecounter.

14)Pourtherequiredamountofsteamedmilkintothedrinkusingacleanspoontoholdbackthefoam.

15)Pourtherequiredamountoffoamintothedrinkusingthespoontopullitforward,out,andintothedrink.

16)Placethespoonbackintoitscontainer.

17)Rinseoutthemilk-steamingcontainer.

Drinks

Americano(Hot):

Doublecupthedrinkbecausethewateristoohotforonecup.Pourwaterinfirst.Whenpouringinthewater,keepinmindhowmuchroomisneededfortheshotsandwhetherornotthecustomerwouldlikeroom.Runtheshotson-topofthewater.Ifthepersonwouldlikeroom,leaveabout1/8thofthecupunfilled.Ifthepersonwouldnotlikeroom,fillthecupuptowherethereisajustlittlespacetohelppreventspilling.

Americano(Iced):

Filltheicedcuptothetopwithice.Runtheshotsovertheice.Pourincoldwater.Whenpouringthewater,keepinmindwhetherornotthecostumerwouldlikeroom.Ifthepersonwouldlikeroom,leaveabout1/8thofthecupunfilled.Ifthepersonwouldnotlikeroom,fillthecupuptowherethereisajustlittlespacetohelppreventspilling.

CaramelMacchiato(Hot):

Pumpintheamountofvanillasyrupneeded.Steamandpourinmilk.Whenpouringthemilk,keepinmindhowmuchroomisneededfortheshotsandcaramelsauce.Runtheshotsoverthemilkinthecup.Squeezecaramelsauceoverthetopleftandrightafewtimes,forwardandbackwardafewtimes,anddownthecenter.Ifthecustomerwouldlikethedrinkstirred,stirthedrinkup.

CaramelMacchiato(Iced):

Pumpintheamountofvanillasyrupneeded.Pourincoldmilk.Whenpouringthemilk,keepinmindhowmuchroomisneededfortheshots,ice,andcaramelsauce.Runshotsoverthemilkinthecup.Putinicewithsomeroomleftforcaramelsauce.Squeezecaramelsauceoverthetopleftandrightafewtimes,forwardandbackwardafewtimes,anddownthecenter.Ifthecustomerwouldlikethedrinkstirred,stirthedrinkup.

Cappuccino:

Runshotsintocup.Steamthemilkwhileshotsarerunning.Whensteamingthemilkforacappuccino,aeratethemilkmore.Whensteamingthemilk/foam,keepinmindwhetherthecappuccinoisdryorwet.Awetcappuccinoshouldhavethesteamerwandoutofthemilkforlongerthan10seconds,andadrycappuccinoformuchlongerthan10seconds.Pourthemilkthenfoamovertheshotsinthecup.Adrycappuccinoisallfoam.Anormalcappuccinowillhavealittlesteamedmilk,thentherestfoam.Awetcappuccinowillhavesomemoresteamedmilk,thentherestfoam.

ChaiTeaLatte(Hot):

Mixtheamountofdrinkneededbypouringhalftheamountwithchaiandhalfwiththerequiredmilk.Steamthechai.Pourthechaiintothecup,holdingbackthefoam.Topwithalightamountoffoam.

ChaiTeaLatte(Iced)

Pourrequiredmilkintocupjustover1/3rdoftheway.Pourchaiintothecupleavingroomforice.Topoffwithice.

Drip(Hot)

Pourorpumpdripintothecup.Ifthepersonwouldlikeroom,leaveabout1/8thofthecupunfilled.Ifthepersonwouldnotlikeroom,fillthecupuptowherethereisajustlittlespacetohelppreventspilling.

Drip(Iced)

Fillthecupwithice.Pourtheicedcoffee(NOThotcoffee)overtheice.Ifthepersonwouldlikeroom,leaveabout1/8thofthecupunfilled.Ifthepersonwouldnotlikeroom,fillthecupuptowherethereisajustlittlespacetohelppreventspilling.

Espresso(Hot)

Askthecustomerishe/shewouldliketheespressointheespressocuporinashortcup.Runtheshotsintothecup.

Espresso(Iced)

Fillsmallwatercupwithice.Runtheshotsovertheiceinthecup.

HotChocolate

Pumpchocolateintothecup.Pumpvanillasyrupintothecup(one,one,two,andtwopumpsforshort,tall,grande,andventisizes,respectably).Steamtherequiredmilk.Pourthemilkintothecup.Stirthedrinkwell.Addwhipcreamontopifrequested.

ItalianSoda

Pump5pumpsofsyrupintothecupforatallsizeandpump7pumpsforagrandesize.Pourseltzerwaterintothecup2/3rdofthewayup.Pourinrequireddairy(usuallyhalfandhalf)leavingroomforice.Topoffwithice.Addwhipcreamontopifrequested.

Latte(Hot)

Steamtherequiredmilk.Runtheshotsintothecup.Pourthemilkintothecupwithsomeroomforfoam(about1/8thofthecup).Pourthefoamontop.

Latte(Iced)

Pourrequiredmilkintothecupleavingroomfortheshotsandice.Runtheshotsintothecoldmilkinthecup.Topoffwithice.

Macchiato

Askthecustomerishe/shewouldliketheespressointheespressocuporinashortcup.Steamasmallamountoftherequiredmilk.Runtheshotsintothecup.Spoonadollopofmilkfoamontopoftheshots.

Mocha/WhiteMocha(Hot)

Pumpmocha/whitemochaintothecup.Stea

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