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culturalduediligencestudywelcomeagenda:presentationoffindingsq&asessionculturalduediligencestudypresentationoffindingsculturalduediligencestudydatacollectedfromaroundtheworldinbothcompanies:127individualexecutiveinterviews138focusgroupsspanning1,500paringandcontrastingpre-mergehpandcompaq2.definitionssimilarities-thingsthatthepeopleineachcompanyperceivedaboutthemselvesthatmatchedtheothercompanydifferences-thingsthatthepeopleineachcompanyperceivedaboutthemselvesthatwereatoddswiththeothercompanyuniquecommentary-thingsthatpeopleineachcompanyexpressedveryoftenwhichthoseintheothercompanytalkedmuchlessabout3.thefindingsreflectperceptionscongruencemodeloutputinputenvironmentresourceshistorystrategysystemunitindividualworkpeopleformalorganizationinformalorganization6inputhponhpsimilaritiesproudaboutHPlegacyindustryconsolidatingdisadvantagedinsupplychainandoverheadcostsgoodproductsuniquecommentaryprideinsuccesslinkedtoinnovationtechnical/engineeringheritagegoodreputationwithcustomerspowerhistoricallywiththebusinessandthebackendcompaqoncompaqsimilaritiesstrongbrand,productsandservicesindustryconsolidatingdisadvantagedinsupplychainandoverheadcostsgoodproductsuniquecommentaryhistoricallyfast,nimble,andabletoexecutetraditionallyshort-termfocusedfastgrowththroughnewbusinessmodelredefinedcomputinglandscape7congruencemodeloutputinputenvironmentresourceshistorystrategysystemunitindividualworkpeopleformalorganizationinformalorganization8strategyhponhpsimilaritiestop-downstrategy;mid-managementnotinvolvedneedforplanningandexecutionprocessdifferences
strategyislong-termorienteduniquecommentarystrategyincreasinglyunclearasyougodowntheorganizationstrategyhastobetranslatedintosomethingconcretecompaqoncompaqsimilaritiesstrategycomesthroughatop-downprocesslittle/nostrategicprocessdifferencessusceptibletofrequentchangesindirectioncustomerfocusedwithashort-termorientationtowardthemarket;interfereswithinvesting/buildingforthefutureuniquecommentarytendencytobeinfluencedmorebymajorcustomeraccountsthantechnologicaladvancements9congruencemodeloutputinputenvironmentresourceshistorystrategysystemunitindividualworkpeopleformalorganizationinformalorganization10workhponhpdifferencesrespectforprocessstrongplanningandfinancialprocessesworkprocessisorganizationallybased,verticallystrong,workswelluniquecommentaryautonomyinmanagingone’sownworkisthenorm;accountabilityatindividualleveluppermanagementdoesnotseemtobeheldaccountableinthesamewayasotherspoorcross-functionalaccountabilitiesandownershipofworkcompaqoncompaqdifferencesprocessseenasbureaucracy,aversiontoprocesseslackofclear,disciplinedprocessesworkprocess:swatteamsuniquecommentarytechnologyisgreatinformationsystemsarenotintegratedmultitaskingisanormwork-lifebalanceisnotachieved11congruencemodeloutputinputenvironmentresourceshistorystrategysystemunitindividualworkpeopleformalorganizationinformalorganization12peoplehponhpsimilaritieslowcredibilityinleadershipdifferencesleadershipfocusedonrelationships(howthingsgetdone)uniquecommentarymulticultural,diverse,dedicatedworkforceteam-orientedlosingthe“familyfeeling”lowerlevelsofmanagementareinformal;topmanagementismoreformalandremovedrecentchangesledtolowmoralecompaqoncompaqsimilaritieslowcredibilityinleadershipdifferencesleadershipachievement-oriented,ruggedindividualists(whatgetsdone)uniquecommentarypeoplearebright,committed,andworkhard,longhoursgoodinterpersonalrelationshipslearninghappensonthejobinsufficientinvestmentintraininganddevelopmentpeopledonotfeelempowered,exceptinfield13congruencemodeloutputinputenvironmentresourceshistorystrategysystemunitindividualworkpeopleformalorganizationinformalorganization14formalorganizationhponhpsimilaritiesgoalschangetoooften;theyareunclear,executionnotenforcednoconsequencesfornotmeetingobjectives;performancemetricsunclearorabsent,differacross“silos”front-end/back-endstructureexacerbatedproblemswithaccountabilityhpishorizontallychallengedmorepowermovingtothefront-endorganizationhpisbecomingmorecentralizeddifferencesnocommonprocessfordecisionmaking;verytop-down,slow,longdecisioncycletimes;butthoughtfulandhighinvolvementgeneralperceptionthatdecisionsarerarelymade,buttendtostickoncemadecompaqoncompaqsimilaritiesgoalschangefrequentlyandnotsynchronizedbetweenfront-endandback-endorganizationspeoplearenotheldaccountable;structureandmeasurementsystemscloudaccountabilitystrongmatrixmanagementleadingtofuzzylinesofaccountabilitiesperformancemanagementinconsistent,generallypoorplanningandcontrolcross-organizationalcollaborationdifficultcountrymanagersarekingsmanythingsareverycentralizeddifferencesdecisionsmadequicklyalotof“checkingin”tomakeadecision,iterativedecisions,top-down15congruencemodeloutputinputenvironmentresourceshistorystrategysystemunitindividualworkpeopleformalorganizationinformalorganization16informalorganizationhponhpasstrengthsimilaritiesstrongsenseofethicsstrongcustomer-focus(makegreatproducts)teamculture,havetobepartofthegroupgettingresultsisrewarded,sometimeseffortwithoutaresultgetsrewardedhavingbignewideasisvaluedtreatpeoplewithdignitymultiplesubculturesdifferencesconflictavoidanceandover-compromisearenormaltitlesnotreferenced,egalitarianuniquecommentary“silomentality”failuredeservesasecondchancediversityandpeoplearevaluedcompaqoncompaqsimilaritiesethicalbehaviorisenforcedstrongcustomerorientation(makewhattheywant)teamworkisvaluedhighlyresults/bottom-linefocused,sometimeseffortwithoutaresultsgetsrewardedopennesstogood/newideasdon’tpubliclyembarrasspeoplemultiplesubculturesdifferencesconflictaddresseddirectly/openly,aggressive,brashtitlesarereferenced,abundant,hierarchicaluniquecommentaryinitiative,flexibility,“goforit”attitudearevaluedrelaxed/flexworkenvironment;longworkinghourshereandnoworientation17concernsabouttheothercompany18culturalduediligencestudyadvicetocarly&michaelfrominterviewsandfocusgroups:beinclusivedefineyourworkandrolesdefine/communicatewhatyouwantthenewcompanytobebeboldclarifyrolesandorganizationstructuretakeactionquicklycontinuetocommunicatealot;behonest,butbesensitiveinwhatyousayculturalduediligencestudyregion-specificfindingsComp尘aris描ono使fhpwit效hC僚omp域aq晌--N屋ort兆hA警mer咱icaCul黎tur慌al铃gap框di似ffe煤ren对ces源ar激es笋tat平ist暑ica垦lly鲜si矩gni杯fic粉ant畏.Compaq’sAverageHP’sAverage21Com移par迅iso辽no倒fhpwit居hC箱omp庄aq穷--L栋ati犬nA辞mer施icaCul剪tur手al防gap述di潜ffe列ren寺ces慨ar究es慨tat吸ist封ica此lly萌si栽gni顶fic寒ant荒.Compaq’sAverageHP’sAverage22Com匀par摘iso具no每fhpwit锻hC敞omp充aq井--E怕MEACult中ural液gap月dif剖fere如nces拣are搬sta音tist衣ical叼lys纵igni回fica糖nt.Compaq’sAverageHP’sAverage23Comp传aris流ono塘fhpwit挤hC诱omp铅aq庄--A来sia衣Pa域cif乐icCult券ural兼gap数dif松fere轮nces够are课sta腹tist纱ical蛮lys筹igni弱fica零nt.Compaq’sAverageHP’sAverage24Com倚par其iso菠no萄fhpwit颜hC啄omp题aq路--E劣nte悼rpr康ise奏wi号deCult澡ural响gap耍dif岭fere锄nces炊are灭sta殊tist径ical匠lys雷igni井fica痒nt.Compaq’sAverageHP’sAverage25cul怜tur哀al屋due唉di垄lig章enc陕es哄tud袄yins液umma把ry.廊..wea麦lso砌hear彻dpe宝ople享say袭tha刑t:bot饺hc蕉omp什any络cu牙ltu斗res行we沾re砌in掠tra各nsi辨tio虏nb壳efo睡re征the伍me杏rge岛rthe侧dire寻ctio多nth涝ate血ach难cult纷ure遵need朽edt暮ota茶kew最as,晕actu缺ally钓,to蜂ado浑ptt堵hes颠tren村gths稍of帝the顺othe冤rso,然if林yo阿ui纤nte抄gra董te桑wel圆l,泡bui艺ldi鸽ng垮on叮eac哄ho固the形r’s迈st文ren欢gth质s,趋the也po切ten裙tia腰lf佣or咐suc和ces亮si谦sg像rea犹tcult壤ural尾due窄dil追igen塔ces灿tudycul咏tur寨al何cor雄ner地sto奔nesnewhpcul秋tur拔al虏cor言ner椒sto双nes(rel洋eas得e1拍.0)val伴uespass毕ion过for盟cust肚omer叮strus侵t&缠resp雄ectachi弃evem那ent抛&co彼ntri认buti识onunc匙omp宋rom尼isi符ng忆int颜egr拍ityteam健workmean拖ingf锯uli亩nnov墓atio伴nspe速ed裳&a默gil翁ityprof氏itglo菌bal草c干iti汪zen影shi愧plead慰ersh事ipcap秆abi售lit易yemp寨loy雪eecomm桃itme聪ntcor燥por樱ate常ob笨jec市tiv宝escust辨omerloy垦alt痒ygrow隶thmark节etlead歉ersh蜜ipmet贵ric饿s&营r辨ewa妻rdsstru轻ctur榆e&撇proc暑esse徐sstra防tegi沸esbeh亭avi相orspoli笔cies或&prac否tice矿s28les散son杨sl绣ear朋nedfir则st,崭th附oug榜ht德her银ew愁ere造im姜por绢tan厅td瞎iff依ere裳nce朗sb垦etw搞een饶th切ep纷re-隶mer海gehpand僵co堆mpa根qo馆rga票niz渗ati骂ons君,t叙her穗ew许ere豪a劈燕gre咱at橡man砌ys赵imi解lar善iti挤es;耽an得d,誉the罪re两wer纽奉ea损gr锐eat休ma纵ny罚pos域iti腐ve龙cha哄rac去ter忌ist培ics哈th绞at呆bot枪hc群omp剖ani弦es练sha暑red勾(f黑or优exa撇mpl居e,溜the满em建pha骂sis考on厕te庙amw悲ork让)tom峡inim肾ize次unpr敢oduc政tive梅con塔flic误tmo封ving取for拒ward府,th匀ere脸are地seve食ral播less逝ons口ori乡丰mpli淘cati出ons世from消thi居sst概udy娱for厦how涝wew科ork煌toge欠ther冶:focu翻san补dbu遗ild丢upon爪our冬com祸mon旋stre黎ngth猫scome戒to演agre其emen返tab渐out狐the牙appr质opri笋ate敢time虫hor热izon悲(lo紫ng-t完erm桌vs.额shor创t-te猴rm)唇for椅any骡busi使ness惠str期ateg眯yor每set绳of制stra坦tegi她esclar墓ify野the水mean白ing庙oft雕erms呀or架lang症uage药tha健tpe睛ople途are丧usi胃ngb灰efor平ema柱king科jud遵gmen奴tsa厨bout廉oth不ers氧--t拢wop给eopl章ema隶ybe种thi暮nkin血gab糕out先diff雅eren咬tth既ings危whi虫let论alki苍nga意bout估the脏sam裤esu积bjec涉tagre当eup再fro雁nto隶nan晓app久roac喇hto前dec敞isio掘nma赖king坟to雾ensu麦ret艘hat拒ever净yone体is税ont异hes柿ame毒page鼻bef焰ore辰ente贫rtai秆ning付dis养cuss讯ion醋abou橡tth挂esu屿bjec牧tma搏ttertake哄peo同ple’求sne霜eds纠and送expe岩rien痕ce(糕e.g.帜,co子mfor蚂tde辫alin债gwi爽thc岔onfl猾ict,号ori锯enta域tion透to型hier桃arch仰y)i家nto枯acco漫unt仆inh也owy吨oua蛋ppro白ach树prob方lems重and歇in脾how贪you刃inte闪ract割to商solv喷epr息oble考mswher酷ega枯pso顿rsi折mila堪riti铃esa吐rec撒onsi欣sten腰tac爪ross照the姜ent础erpr牛ise,除use般the哑sam悲eap鸽proa教cht星ocl堤osin司gth校ega纳psa欣ndb俱uild嚷ing秩upon既pos痕itiv东esi抄mila筛riti都es29cult至ural止due勺dil筑igen盒ces朵tudyThe敏resu丧lts梨oft葱heC箱DDw雨ill鸟bep凳oste巩don枣the叼new特hpwa瓦ywe白bpag拨e.腥See箭the跨foll堂owin看gur坑lfo毁rmo遣rei讽nfor锐mati泻ono根nCD挡Dan宽dth志ecu屯ltur桃alc习orne笛rsto身nes若oft疤hen烈ewhp:htt苏p:/肚/hp雨now产.hp盏.co粱m/v饰isi姿on-写str浮ate若gy/彩new晨hpw燥ay9、静夜锅四无邻黑,荒居疗旧业贫吹。。4月-2埋34月-龟23Fri裕day去,A鄙pri看l2汉8,萍202除310、雨中黄刃叶树,灯内下白头人俗。。16:5仅8:3916:书58:秩3916:5锤84/2有8/2曾023狂4:榆58:侍39蚀PM11、以我独镜沈久,愧谦君相见频剃。。4月-2驾316:盖58:岸3916:匀58Apr-心2328-A泄pr-2民312、故人键江海别久,几度此隔山川管。。16:原58:休3916:积58:李3916:铸58Frid数ay,碑Apri萍l28掀,20育2313、乍见翻司疑梦,相微悲各问年穿。。4月-2伙34月-粒2316:5您8:3916:固58:伞39Apri浩l28拳,20伤2314、他乡生节白发,旧讯国见青山上。。28四严月20跌234:5这8:3达9下测午16:5促8:394月-2盯315、比不杏了得就就不比,朽得不到衣的就不范要。。望。四月2拔34:5蒸8下让午4月-2旱316:5菜8Apri陡l28赔,20洪2316、行动出读成果,工但作出财富县。。2023短/4/2喘816释:58:亭3916:大58:博3928A镇pril墨202微317、做前励,能够市环视四悄周;做筛时,你遵只能或元者最好烛沿着以辈脚为起居点的射化线向前犹。。4:5保8:3类9下泄午4:5答8下店午16:5河8:394月-2倍39、没有失钞败,只有苏暂时停止盛成功!。4月-择234月-俩23Fri略day笛,A无pri后l2纠8,须202姐310、很多竟事情努赤力了未牢必有结债果,但供是不努蜡力却什爪么改变蜜也没有镇。。16:搅58:巧3916:盖58:雾3916:说584/2鼓8/2谨023座4:基58:忠39顶PM11、成功就印是日复一毯日那一点见点小小努门力的积累课。。4月-飞2316:泄58:脑3916:惠58Apr-刑2328-匹Apr坛-2312、世间踪蝶成事,抚不求其权绝对圆差满,留壁一份不坑足,可坝得无限北完美。乓。16:捏58:较3916:5撒8:3916:5粘8Fri宇day冷,A翼pri误l2即8,赌202亚313、不知香春积寺,数膜里入云峰椅。。
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