商务英语ppt课件资料

商务英语ppt课件资料1Thereisanoldchinesesaying——“Astormmayarisefromaclearsky;Somethingunexpectedmayhappenanytime”天有不测风云，人有朝夕祸福。Thereisanoldchinesesayin2InsuranceContract(保险合同)1.Definition(1)保险合同是投保人与保险人约定保险权利义务关系的协议Aninsurancecontractisanagreementwherebytheinsurancerightsandobligationsarespecifiedandagreedbytheapplicantandtheinsurer.(2)投保人——theapplicant

是指与保险人订立保险合同，并按照保险合同负有支付保险费义务的人。Anapplicantreferstothepartywhoentersintoaninsurancecontractwithaninsurerandisobligatedtopaythepremiumsundertheinsurancecontract.InsuranceContract(保险合同)1.Defi3(3)保险人——theinsurer是指与投保人订立保险合同，并承担赔偿或者给付保险金责任的保险公司。Aninsurerreferstotheinsurancecompanywhichentersintoaninsurancecontractwithanapplicantandisobligatedtomakeindemnityorpaymentsoftheinsurancebenefits.(4)被保险人——theinsured被保险人是指其财产或者人身受保险合同保障，享有保险金请求权的人，投保人可以为被保险人。Theinsuredreferstoanyonewhosepropertyorpersonisprotectedbytheinsurancecontractandwhoisentitledtoclaimforcompensation.Anapplicantmaybetheinsured.商务英语ppt课件资料4(5)保险目标——Thesubjectmatter保险目标是指作为保险对象的财产及其有关利益或者人的寿命和身体。Thesubjectmatteroftheinsurancereferseithertothepropertyoftheinsuredandrelatedinterestsassociatedtherewith,ortothelifeandthebodyoftheinsured,whichistheobjectoftheinsurance.(6)保险事故——insuredevent

保险事故是指保险合同约定的保险责任范围内的事故。Aninsuredeventreferstoaneventfallingwithinthescopeofcoverundertheinsurancecontract.(5)保险目标——Thesubjectmatter5(7)保险金额——theinsuredsum保险金额是指保险人承担赔偿或者给付保险金责任的最高限额。Thesuminsuredreferstothemaximumamountwhichtheinsurerundertakestoindemnifyorpayunderitsinsuranceobligation(8)保险费——thepremium保险费是指投保人向保险人支付的保险合同规定的费用。Thepremiumreferstothechargethattheapplicantpaystotheinsurerasspecifiedintheinsurancecontract.(7)保险金额——theinsuredsum6RisksCoverage（险别）中国保险条款——C.I.CTheChinaInsuranceClauses(C.I.C)wasissuedbyPeople’sInsuranceCompanyofChina(PICC)andwasmodifiedin1981.1.1.NearlyalloceanmarinecargoinsurancesprocuredinChinaaregovernedbyC.I.C.C.I.Cprovidesbothbasicriskscoverageandadditionalriskscoverageformarinecargotransport.RisksCoverage（险别）中国保险条款——C.I7海洋运输货物保险的基本险(basicriskscoverage)有三种。(1) 平安险(FPA)：责任范围为自然灾害造成的全部损失或推定全损，船只搁浅、触礁、沉没、互撞、失火、爆炸等意外事故造成的全部或部分损失。FreefromParticularAverage(2) 水渍险(WA或WPA)责任范围：除平安险的各项责任外，还负责由于恶劣气候等自然灾害造成的部分损失。WithParticularAverage(3) 一切险(AR)：责任范围为除平安险、水渍险的各种责任外，还负责运输途中因一般外来原因所造成的全部或部分损失，但不是对一切风险造成的损失都赔偿。AllRisks海洋运输货物保险的基本险(basicriskscover8GeneralAdditionalInsurance一般附加险Thereareseveraladditionalinsurancesasfollows:(1) Theft,PilferageandNon-Delivery(TPND)偷窃提货不着险(2) FreshWaterandRainDamage淡水雨淋险(3) RiskofShortage短量险(4) RiskofLeakage渗漏险(5) RiskofCrashandBreakage碰撞、破碎险(6) RiskofOdor串味险(7) HookDamage钩损险(8) DamageCausedbySweatingandHeating受潮、受热险(9) BreakageofPacking包装破裂险(10) RiskofRust锈损险GeneralAdditionalInsurance9InquiringaboutInsuranceInformationDearSirs,Re:InquiringaboutInsuranceInformationWeshallhaveaconsignmentof5,000StereoSetsassembledhereinShanghaiElectronicFactorywithcomponentsandauxiliarymaterialssuppliedbyAdlarElectronicsInc.Hongkong,valuedatUS$XXX,tobeshippedfromShanghaiChinatoXXX(Rotterdam)andwishtohavethisconsignmenttobeinsuredbyyourCompany.Thereforewearewritingtoenquireaboutthetermsandconditionsofdifferentkindsofinsurance.Wewouldappreciateyoursendingusallofyourinformationandquotingusyourpresentinsuranceratesfordifferentkindsofinsuranceatyourearliestconvenience.Trulyyours,InquiringaboutInsuranceInfo10Notes:1).办理保险：Arrange/cover/effect/provide/takeoutinsurance2).Insurance用法：表示所保货物，+on：~on100m/tofrice投保的险别,+against:~againstAllRisks保额,+for:~for120%oftheinvoicevalue

保险费/费率,+at:~attherateof5%向保险公司投保，+with:~withthePICCNotes:113).与insurance搭配的N词组：Insuranceagent/amount/policy/certificate/coverage/declaration/claim保险代理人/金额/单（正式）/凭证或收据/范围/声明书/索赔3).与insurance搭配的N词组：12Ⅰ.ArrangementofInsurances办理保险KeysentencesⅠ.ArrangementofInsurances13ToinsureWPA(FPA)

投保水渍险（平安险）请在你处投保平安险。PleaseinsureFPAatyourend.按CIF价出售，我们一般投保水渍险。WegenerallyinsureWPAonCIFsales.ToinsureWPA(FPA)

投保水渍险（平安险）142.Toinsure(cover)…against

投保…险我们已将货物投保一切险。WehaveinsuredthegoodsagainstAllRisks.2.Toinsure(cover)…against153.Toeffect（arrange,cover,takeout）insurance投保我们愿代你方投保。Wewilleffectinsuranceonyourbehalf.由于我方是按CIF价订货的，应由你方投保AsourorderwasplacedonCIFbasis,theinsuranceistobearrangedbyyou.3.Toeffect（arrange,cover,t164.Tocover(insure)sb.onsth.

为…投保请为我们投保下列货物。Pleaseinsureusonthefollowinggoods.4.Tocover(insure)sb.onst175.Toinsure…for…按…金额投保我们将按发票110%投保此货物。Weshallinsurethegoodsforthe110%oftheinvoicevalue.我们希望你方按发票金额加10%投保。Wewishyoutoinsurethegoodsfortheinvoicevalueplus10%.5.Toinsure…for…按…金额投保我们将按发票186.Toinsure…with…

向…投保…由卖方按发票金额110%向中国人民保险公司投保一切险。InsuranceistobeeffectedbythesellersagainstAllRisksFOR110%oftheinvoicevaluewiththePeople’sInsuranceCompanyofChina.6.Toinsure…with…

向…投保…由卖方按发票19ClaimLetters

Aclaimorcomplaintletterisarequestforanadjustment.Makingcomplaintsisneverapleasantbusiness,butwhenacomplaintisnecessaryitshouldbemadewithtactandrestraintifitisnottoimpairfuturebusinessrelations.Besuretheclaimisaccurateandreasonable.ClaimLettersAclaimorcomp20DearSirs,Re:ClaimingonPoorQualityWithreferencetoyourS/CNo.XXXforXXXm/t’sofwheat,shippedperSS“QueenVictoria”anddischargedattheDestinationPortXXX,wefeelregrettabletoinformyouthatafterinspection,wefoundaboutXXofthewheatbagswereaffectedwithdamp,andXXofthemevenwentmoldy,we,therefore,arecompelledtolodgeourclaimswithyouasfollows:DearSirs,21Inordertosupportourclaims,weenclosehereinonecopyofInspectionCertificateNo.XXXtogetherwithourStatementofClaims

amountingtoUS$XXX.Weareconfidentthatyouwouldgiveourclaimyourmostfavorableconsiderationandmakeyourpromptsettlementasearlyaspossible.Trulyyours,Inordertosupportourclaims22Notes1).claim用法：表示对货物索赔，+on：~claimonthegoods对货物提出索赔表示向某人索赔,+against:~claimagainsttheunderwriters向保险商索赔表示索赔的原因+for:~claimfordamage因损坏提出索赔表示索赔的金额+for:~claimforUS$100索赔100美元Notes1).claim用法：232)和Claim连用表示“提出索赔”的词组有：lodgeaclaim,registeraclaim,fileaclaim,raiseaclaim和Claim组成的动词词组：acceptaclaim同意索赔admitaclaim同意索赔entertainaclaim受理索赔dismissaclaim驳回索赔rejectaclaim拒绝索赔relinquishaclaim撤回索赔settleaclaim解决索赔waiveaclaim放弃索赔2)24CaseStudy1Planyourletterofclaimasfollows:1.Beginwithafactualdescriptionoftheproblem.2.Stateclearlyyourreasonsforcomplaining,askforexplanationandexplainwhatadjustmentyouseek.3.Refertotheinconveniencecausedandsuggesthowmatterscouldbeputright.4.Concludebyexpressingconfidenceintheexpectationofafavourableandhelpfulreply.CaseStudy1Planyourlettero25AdjustmentLetters

Anadjustmentisaremedytoaclaimproblem.Yourresponsetoaclaimmaybepositiveornegative.AdjustmentLettersAnadjustme26PositiveReplies

(casestudy1)Specificallyyoucanorganizeyourletterthefollowingway:1.Givethegoodnewsfirstortrytogetinstepwithyourreader,thankinghimorherforhisorherthoughtfulnessoragreeingwithoneofthewriter’scomments.2.Explainthemistake.Don’tblameemployees;don’tpromiseitwon’thappenagain;don’tsayitwasboundtohappen.Justgiveadetailedexplanationof