管理英语作业

《管理英语》2作业年级专业姓名《管理英语》2作业1一、交际用语（共计10分，每小题2分）1~5题：选择正确的语句完成下列对话，并将答案序号写在答题纸上。—DoyoumindifIrecordyourlecture—.Goahead.NevermindB.No,you'dbetternotC.Notatall—Wouldyouliketogototheconcertwithus—,butI'vepromisedtohelpJimwithhisChinese.Thankyouallthesame.IhateconcertsB.I'llgowithyouC.IwishIcould———Itmightbeagoodideatoreadsomesimplifiedbooksfirst.HavethebooksbeensoldoutWhatisaboutthisoneWhatbookswouldyourecommend——YourplanisperfectandIbelievethatitwillbeagreatsuccess.Yes,itis.B.Thankyouverymuch.C.Idon'tthinkso.———Itwilltakeatleasttwoweeks.HowsoonwillyoufinishourannualreportWhenwillyoufinishourannualreportHowlonghaveyoufinishedourannualreport二、词汇与结构（共计30分，每小题2分）620题：阅读下面的句子，从A、B、C三个选项中选出一个能填入空白处的正确选项，并将答案序号写在答题纸上。WethinkthatSmithshouldbetoldabouthisconditionassoonaspossible.physicB.physicsC.physicalHeisthiscompany.inchargeofB.inthechargeofC.underthechargeofHiringagoodemploymaycostmuchmoneyandtime,,itcanwinmuchmoreforthecompanyinfuture.A.what'smoreB.atlastC.howeverAccordingtotheirfeedbacksheets,theparticipantsareall___withthetraining.A.satisfiedB.satisfyingAreyoufamiliarthesaying,“wh'tyouoknow,butwhoyouknow”Ineventplanning,networkingiskey!A.withB.toC.in—Theyhavedisagreementtheplanofcelebratingthefoundingofthecommunity.A.onB.inC./Thequalityofquestionnairewill__howmuchinformationweknowfromourcustomers.A.effectB.affectC.affectionsTheJiaheCommunityServiceCvidedB.provideC.providinglyseemI'dliketothatthestaffmemberwhoservedmedidn'tread）lyseemtknowwhathewasdoing.pointoutB.pointatC.pointinIhavecoffeebreakfasttime.A.atB.inC.onTheheatingsystemofourapartmentbrokedownsoImadeacalltothecommunityservicecenter.A.discussionB.complaintC.praiseItisonlybyagreeingwiththeirviewpointandthatyouwillresolvethesituationandsendthecustomerawayhappy.A.suggestingapossiblesolutionB.suggestapossiblesolutionC.suggestedapossiblesolutionThenewyearisjust.A.incornerB.aroundthecornerC.outsidethecornerPeoplefindusefulinformationfromtheannualreport.A.hadtoB.daredC.couldLook!.A.HerearethebuscomesB.HerecomesthebusC.Thebusherecome三、阅读理解（共40分，每小题4分）21-25题：阅读下列短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在答题纸上。Passage1Stressaroundinterviewsisofteninflueneedbyourassumptionswemaketoourselvesabouttheprocess.Counteringanxiety-provokingthoughtscanhelptolowerlevelsofanxiety.“Ijustmessedupthatanswer,andthere'snohope.pooranswernormallydoesnotknockacandidateoutofconsideration.Aninterviewislikeatest,gettingan85or90mightbegoodenoughtogetthejob.Visualizingsuccesscanimproveperformaneeandhelpeaseanxiety.Alwaystryimaginingpositiveinteractionswithyourinterviewer,particularlyinthehoursjustbeforeyourinterview.Tosomeextent,relaxationtechniques,suchasprogressivemusclerelaxationorbreathingexercises,canmanageanxiety.Ifyouranxietyaroundinterviewisexcessive,youmightconsiderseeingadoctortodevelopeffectivecountermeasures.ofteninfluencesthestressaroundinterviewsaccordingtothepassageA.InterviewprocessAnxiety-provokingthoughtsInterviewers'assumptionsDoesonepooranswerinaninterviewinflueneeacandidatetogetajobA.Yes.B.No.C.Notgiven.ImaginingsuccesshelpacandidatetolevelsofanxietyA.lowerB.raiseC.equalHowcanwereduceourstressaroundinterviewsA.BreathedeeplyB.MeetfriendsC.HaveabigmealWhenshouldwegotoseeadoctoraccordingtheauthorA.Whenweloseconfideneeinaninterview.Whenwefindeffectivemeasuresagainstanxietyroundinterview.Whenwehavetoomuchstressaroundinterview.2630题：根据短文内容判断给出的语句是否正确，正确的写“T”错误的写“F”并将答案写在答题纸上。Passage2Crosstrainingistraininganemployeetodoadifferentpartoftheorganization'swork.TrainingworkerAtodothetaskthatworkerBdoesandtrainingBtodoAstaskiscrosstraining.Crosstrainingisgoodformanagersbecauseitprovidesmoreflexibilityinmanagingtheworkforcetogetthejobdone.Ontheotherhand,crosstraininghassomebenefitsfortheemployeesaswell.Itletsthemlearnnewskills,makesthemmorevaluable,keepsthemstimulatedandreducesworkerboredom.Crosstrainingcanbeusedinalmostanypositioninalmostanycrosstrainedsomeofmydesignengineerstogoonfieldinstallationtripsandgetfirsthandknowledgeofhowtheirdesignsworked,ordidn'twork,inthefield.Cashierscanbetrainedtostockshelvesandstockerstrainedtocashier.Thisallowsyoutoquicklyopenadditionalregistersifthecustomerqueuegetstoolong.Asyoupreparecrosstrainingplans,youneedtoconsiderboththecompanybenefitsandtheemployeebenefits.Carefullyselecttheemployeestobecrosstrained.Somepeopleliketolearnnewthings.Somearemorecomfortablestickingtowhattheyknow.Don'tdecidewhichemployeesarereadyforchangebasedontheirageorperformanee.Crosstrainingistraininganemployeetodoadifferentjobinadifferentcompany.Crosstrainingisbeneficialnotonlyformanagersbutalsoforemployees.Crosstrainingcanapplytoalmostanypositionandalmostanyindustry.Notallemployeesaresuitabletobecrosstrained.Youcandecidewhichemployeestobecrosstrainedaccordingtotheirage.四、翻译（每小题4分，共20分）3135题：英译汉，从A、B、C三个选项中选出一个最佳答案，并将答案序号写在答题纸上。Idon'tknowwhyhsilate,hemighthavehadanaccident.我不知道他为何迟到，可能遇上了事故。我不知道他为何没有迟到，很有可能遇上了事故。我不知道他为何迟到，一定是遇上了事故。Stressaroundinterviewsisofteninflueneedbyourassumptionswemaketoourselvesabouttheprocess.来自面试的压力会影响我们对面试过程的推测。揣测会影响面试压力，我们只要关注过程。我们自己对面试过程的揣测往往会影响面试压力。youbeinvolvedinopeningthenewoffice你会加入新办公室吗你会参与幵设新办公室的工作吗你会被卷入到新办公室的工作中吗Weshouldpresentdataintablesorchartssothatthereportmaynotbeboringwithfactsalone.我们应该用表格或图表来呈现数据以便报告不因为仅有事实而枯燥乏味。B.我们应该用表格或图表来表示数据，因此，报告就不会因为仅有事实而枯燥乏味。C.我们应该用表格或图表来呈现数据以便报告不厌烦仅有事实。Angrycustomerstendtoaimtheirdissatisfactionandcomplaintsatstaffmembers.愤怒的顾客往往会把员工当做他们发泄不满和抱怨的目标。愤怒的顾客计划把对员工的不满和抱怨当做目标。愤怒的顾客趋向于把员工的不满和抱怨当成目标《管理英语》2作业2一、交际用语（共计10分，每小题2分）1~5题：选择正确的语句完成下列对话，并将答案序号写在答题纸上。—HowsyourmotherdoingA.Sheisverywell.B.Sheisverykind.C.Sheisdoingshoppingnow.2——MynameisHelen,andIwasbornin198O.Mymajorwaselectricalengineering.A.Tellmeyourname,please.Tellmealittlebitaboutyourself,please.Tellmehowoldyouare,please.3—Let'smakeplanfirstforourevents,shallweA.Yes,we.OK,let'sdo.I'dliketo.—Whatdoyouthinkofyourmother'sadviceA.Itdoesn'tfitus,actually.B.No,Idon'tbelieveit.C.Idon'tbelieveinher.5——WouldyoumindansweringsomequestionsaboutyourannualreportA.Yes,withgreatpleasureNo,I'mafraidIcan'tmakeitA.Yes,withgreatpleasureC.No,aslongasitdoesnC.No,aslongasitdoesn'ttakelong二、词汇与结构（共计30分，每小题2分）620题：阅读下面的句子，从A、B、C三个选项中选出一个能填入空白处的正确选项，并将答案序号写在答题纸上。Theenemyhasstrengthenedtheir___position.A.protectiveB.defensiveC.offensiveMorethan30peopletheposition.A.appliedforB.appliedtoC.appliedinYoumusttheannualcertificationofemploymentonlinewithin15days.A.submitB.omitC.commitHiringtherightemployeeyouathousandtimesoverinhighemployeemorale.A.paysoffB.take・・・offC・pays—backHekeepsonhisfocusonmoney.A.makeB.madeC.makingAttheendoftheday,youwantallattendeesyoureventtorememberthiskeymessagethatyou'vespentalongtimereinforcing.A.leaveB.toleaveC.leavingLet'sourplan.A.startB.startedC.starting13.1didn'tdolastweek.A.nothingB.somethingC.anything.Theyhavelearnedaboutinrecentyears.A.severalhundredsEnglishwordsB.hundredsofEnglishwordshundredofEnglishwordsWeareundertofinishthetaskwithinsuchlimitedtime.lineB.pressureC.expectationTheypromisedthecarforus.repairingB.repairedC.torepairedWhenstatingproblems,wecanmakea___withthosefromlastyear.A.comparingB.compareC.comparisonWhenreadingtheannualreport,weshouldlookouttheareaswherethecompanydidnotcomplywiththeregulations.A.atB.forC.onIfIyou,Imoreattentiontotheindependentauditors'reportandfinancialstatementsintheannualreport.A.was;shallpayB.am;willpayC.were;wouldpay—Didthemedicinemakeyoufeelbetter—No.Themore,Ifeel.A.medicineItake;andtheworseB.medicineItake;theworseC.Itakemedicine;worse三、阅读理解（共40分，每小题4分）21-25题：阅读短文，从A、B、C、D、E五个选项中选出一个正确答案，并将答案序号写在答题纸上。Passage1Successfulandmemorableeventsdon'tjusthappen.Organizingandholdinganeventtakesplanning.Whetherit'sananaryeiassportingeventoraretirementparty,andnomatterhowmuchtimeyouhave,yourevent'ssuccessisinthedetails.Therearesomesuggestionsforyoutoholdasuccessfulevent.Decideuponyourtargetaudienee.Thefirstthingisyoushouldknowwhoyourtargetaudieneeis.Fromthisalltheotherdecisionswillfallintoplaceintermsofformat,content,prices,locationetc.Makealistofdetails.Whenyouholdanevent,youneedtoconsidereverything,fromprogramcontent,lighting,foodserving,transportationtoparkingandsafety.Makingalistwillensureyoudon'toverlookthings.Haveaclearpurpose.Whenyouplananevent,youshouldclearlydefineitspurpose,becausethefollowingdecisionshouldsupportit.Donotclash.Checkthecalendar.Don'tclashwithholidaysorpopularvacationtimes.Knowyourlimitations.Youshouldbeawareofyourweaknesssuchasbudgetortime.Ifyoudecidetoholdaneventinaweek'stime,planforamorefamiliaraffair.Ifit'sabigeveptWerseveralmonthsahead・Ifthebudgetissmall,youmayhavetoalotofdo-it-yourselfwork.WhichofthefollowingstatementisNOTtrueaccordingtothepassageToknowyourtargetaudiencefirsthelpsyouplanyoureventbetter.Tocheckthecalendarcarefullywillavoidtimeconflict.Knowthelimitationmeansyoushouldknowtheaudience'slimitation.WhichisnotthefactorofholdingasuccessfuleventclearpurposelistofdetailsinvitationAccordingtothepassage,whatisthekeyfactortomakeyoureventsuccessfulLeadership.Details.Plentyofplanningtime.WhatisthebesttitleforthispassageDetails-thekeytothesuccessofanevent.Successfulandmemorableeventsdon'tjusthappen.Howtoplansuccessfulevents.WhatisthepurposeofmakinglistofdetailsA.MakesurenotoverlookthingsB.TofollowdecisionsC.Tohaveaclearpurpose2630题：根据短文内容判断给出的语句是否正确，正确的写“T”错误的写“F”并将答案写在答题纸上。Passage2Feedbackfromyourcustomersisveryimportant.Themoreinformationyouhavefromthem,themorecompetitiveyouwillbeinyourfield.Thefollowingtechniqueswillhelpyouknowwhatthecustomersthinkofyourbusiness.Askyourcustomersdirectlyandcatertotheirwishes.Thisisthesimplestwaytofindoutwhatpeoplewantfromyourserviceorproduct.Whenhotelcustomersareaskedwhattheywantfortheirbreakfastandthenthehotelstaffareaskedwhattheythinkthecustomerwants,theanswersarequitedifferent.Beacustomeryourselfandfindoutwhatyourcustomersexperieneewhentheyuseyourservice.Thisisoneofthemostobviousbutunderusedwaysforgettingfeedback.Forexample,youcanactasoneofthecustomersinawheelchair,andseehowyou'retreated.Useafocusgroup.Focusgroupsarerepresentativesofcustomerswhosejobistoprovideyouwithinformationontheirneedsandpreferences.Usequestionnairesandsurveys.Thisisoneofthemostwell-establishedfeedbacktechniques.Whenwell-conducted,theyusuallyworkwell.Encourageyourfront-linestafftobuildstrongrelationshipswithcustomers.Yourfront-linestaffarethemostresourcefulandreliable,aswellastheleastcostly,ofyourcustomerfeedbacksources.Theircommunicationwiththecustomerswillbecomeimportantinformationforimprovingcustomercare.Youmaydeliverthebestserviceintheworld.Butifitisnotwhatpeoplewant,you'rewastingyourtime.Impl