EQUINIX：2023年全球技术趋势调查

2023GLOBALTECHTRENDSSURVEY

Innovationaccelerates

atpaceasbusinesses

looktothefuture

Exploringglobaldigitalleaders’viewson

thetrends,challengesandopportunities

shapingbusinessesaroundtheworld.

Tableofcontents

Clickonanoptionbelowtojumptothedifferentsections.

INTRODUCTION

3Executivesummary

4Background

5Methodology

ACCELERATEDPACEOF

INNOVATION

7

AIinbusiness

8

AIcomfort

9

Newtechdeterrents

10

Digitaltwinimplementation

11

Digitaltwinbenefits

BUSINESSESMUSTBE

FUTURE-PROOF

13

Expandingacrossgeographies

14

Planningfordigitalexpansions

15

Expansionconsiderations

16

Expansionvs.datasovereigntyneeds

17

Evolvingdatasovereigntyregulations

18

ChangingITteams

19

ITteamrestructuring

20

Skillchallengesfortech

SUSTAINABILITYANDSOCIALGOOD

22

Searchingforafixtothedigitaldivide

23

Challengedbyenvironmentalregulations

24

Environmentalregulationchallenges

25

Managingenvironmentalregulations

26

Confidenceinsustainablepractices

27

Consideringtheenvironmental

impactofIT

THEWORLDISDIGITAL

29Future-proofingpriorities

30

Threatstobusinesssuccess

31

Acontinuedneedforinterconnection

32Changeinspending:interconnection

33

Changeinspending:carrier-neutralcolo

LEARNMORE

34

Discovermoreinsights

CONTACTUS

35

Questions?

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INTRODUCTION

Executivesummary

Afterseveraltumultuousyears,businessleadersarelookingtotheirITteamstoprotecttheirorganizationfromthreats,facilitategeographicandfinancialgrowth,andensureinnovationacceleratesatpace.

Thepressureontechteamstoenablefuture-proofed

businessstrategieshasneverbeengreater.ITisnowfirmly

ontheboard-levelagenda.Yet,withcorporatebudgets

underpressureamidstcontinuedeconomicuncertainty,

theneedtodeliverrealreturnoninvestmentinnew

technologiesanddigitalstrategiesisparamount.

Initsfifthiteration,our2023GlobalTechTrendsSurvey

gatherstheopinionsof2,900ITdecision-makersfrom

diverseenterprisesacrosstheAmericas,Asia-Pacificand

EMEAregions,onthechallengesandopportunitiesthey

faceimplementinginnovativetechnologystrategiesinthis

complexeconomicandgeopoliticalclimate.

Thesurveyexploreseverythingfrombenefitsandbarriers

toadoptingnewertechnologysuchasAI,tohowfast-

evolvingtechnologyregulationsfacilitateorhinder

expansionintonewmarkets,tothestubbornskillsgaps

resultingininvestmentinteamgrowthinjuxtapositionto

recentlayoffsacrossgeographiesandsectors.

Thedynamicsofdoingbusinessaroundtheworldcontinue

toshiftandevolve,anddigitalleadersfacenewchallenges

everyday.Wehopetheinsightsprovidedherecanhelp

informandinspiretechleadersandtheirteamsasthey

strivetoensurethecontinuedsuccessandsurvivaloftheir

businesses.

MilindWagle

ChiefInformationOfficer,Equinix

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INTRODUCTION

Background

TheEquinixGlobalTechTrendsSurveyexploresglobaldigitalleaders'viewson

thetrends,challengesandopportunitiesshapingbusinessesaroundtheworld.

TheannualsurveyprovidescomparisonsofITstrategiesacrossregionsand

countriesaroundkeythemes,including:

Acceleratedpaceofinnovation

AI

Digitaltwins

Businessesmustbefuture-proof

Datasovereignty

Expansionplans

Layoffs/companyrestructuring/skills

Sustainabilityandsocialgood

Digitaldivide

Environmentalregulations

Environmentalsustainability

Theworldisdigital

Evolutionoftechstrategies

ITinvestment

Thecommentaryanddatapointscitedinthisreportrelatespecifically

totheresultsoftheEquinix2023GlobalTechTrendsSurvey.

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四

INTRODUCTION

Methodology

2,900ITdecision-makersin29markets

SurveyedfromMarch8,2023–April7,2023

EMEA

x17(n=1,700)

Bulgaria,Finland,France,Germany,Ireland,Italy,Netherlands,

Nigeria,Poland,Portugal,SouthAfrica,Spain,Sweden,Switzerland,

Türkiye,UnitedArabEmirates,UnitedKingdom

Q

Asia-Pacific

x6(n=600)

Australia,HongKong,India,

Japan,Korea,Singapore

AMER

x6(n=601)

Brazil,Canada,Chile,Colombia,Mexico,UnitedStates

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Acceleratedpaceofinnovation

Today'stechnologyadvancementsarebrimmingwithpotentialand

drivingITdecision-makerstoexplorehowbesttoharnessanticipated

benefits,promptly.YetdespiteAI'spromises,leadershavevarying

comfortlevelswithadoptingit,alongwithotherchallengesaffecting

implementation.Otherinnovations,likedigitaltwintechnology,are

alsoontherisetooptimizeareaslikeperformanceandqualitycontrol.

Respondentsnotedalmostunanimouslyhowdigitaltwinning

hasprovidedgreaterproductivityandcostsavings,among

severalotheradvantages.

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ACCELERATEDPACEOFINNOVATION

AIinbusiness

Followingayearofsignificantartificialintelligence(AI)breakthroughs,ITdecision-

makersaroundtheworldareplanningtoharnessthepowerofAIacrosskeybusiness

areas,fromresearchanddevelopment,tocustomerexperience.

IToperations(85%)andcybersecurity(81%)emergedasthetopbusinessfunctions

forwhichcompaniesacrosstheglobeuseorplantouseAIinthequesttoremainat

theforefrontoftechnology.

DoyoucurrentlyuseorplantouseAIinanyofthefollowingbusinessfunctions?

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ACCELERATEDPACEOFINNOVATION

AIcomfort

DespitesignificantappetitetoimplementAI,42%ofITleaders

saidtheyarenotverycomfortabletheirinfrastructureiscapableofaccommodatingAI,and41%doubtedtheirteam'sabilitytoimplementthetechnology.

ITleadersinEMEAaretheleastconfidentinembracingAI,with49%expressingatleastsomediscomfortintheirinfrastructureand

47%intheirteam’sability.ConfidenceishigherinAMER,where32%havedoubtsovertheirinfrastructureand31%arenotverycomfortablewiththeirteam’sabilityinaccommodatingAI.Asia-PacificrespondentsleantowardEMEA’scaution,at44%and45%,respectively.

Onascaleof0-10,howcomfortableareyouwithyourorganization’sinfrastructureorteam’sabilitytoaccommodateAI’sgrowinguse?

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ACCELERATEDPACEOFINNOVATION

Newtechdeterrents

Astheworldofdigitalcontinuestoevolveatpace,ITleadersnamedseveralfactorsthatwould

deterthemfromadoptinganewertechnology,suchasAI.AnincreaseinOPEXcostswascited

asthebiggestissue(46%),followedbyalackofinternalknowledge(42%),slowimplementation

(37%),andanegativeimpactonreputation(25%).

Acrossregions,perspectivesondeterrentstotechnologyadoptionaresimilar.Theexceptionisin

EMEA,wherefewerITleadersreportconcernsaroundlargeincreasesinScope1or2emissions.

Whichofthefollowingwoulddeteryourcompanyfromadoptinganewertechnology(likeAI)?

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ACCELERATEDPACEOFINNOVATION

Digitaltwinimplementation

Inthelastdecadeorso,technologicaladvancementsinbigdata,high-speednetworksand

supercomputingpowerhavecauseddigitaltwinstopickupsignificantmomentum.Today,they’rebeing

morewidelyadopted,withninein10ITdecision-makersacrosstheglobereportingtheirorganizationhas

usedorsoonplanstousedigitaltwintechnology.

Digitaltwinningismostoftenusedforoperationalperformanceoptimizationandqualitycontrol/

management(byalmosthalf),withuseforsystemsplanningnotfarbehind(44%).

Whataspectsofyourbusinesshaveyou/doyouplan(inthenext24months)tohavedigitallytwinned?

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ACCELERATEDPACEOFINNOVATION

Digitaltwinbenefits

Companiesarealwayslookingtooptimizetheiroperations,betterservecustomersandpredicttrends,inordertodetectpotentialthreatsoropportunities.Digitaltwinscanbeapowerfultooltotackletheseaspects.Respondentswhohavedigitallytwinnedaspectsoftheirbusinesses,orplanto,almostunanimouslyagreeithasbenefitedtheirorganization(99%).

Improvedproductivity(54%),costsavings(45%)andimprovedcustomersatisfaction(41%)arecitedasthetopbenefitsgainedfromdigitaltwinningbyITdecision-makersglobally.

Whichofthefollowingbenefitshaveyougainedfrom

usingdigitaltwins?

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Businessesmustbefuture-proof

Beingfuture-readymeansbeingintherightplaceswiththerightpeopletosupport

growthandtacklebusinessobstaclessuchasshiftingregulatorydemands.Togetthere,

businessesarestillexpandingintonewregions,despiteregulatorychange,butnotedhow

changingdatasovereigntyneedsmightimpacttheirexpansionplans.Additionally,leaders

sawareasthatchallengedtheirpreparednessfordatasovereigntychanges.And,while

mostleaderssaidtheyarecontinuingtobuildtheirITteams,issuesliketherapidpace

oftechtransformation,talentretention,lackofavailabletalentandchangingworkforce

expectationsareallcompetingagainstlandingthebesttalentattherighttime.

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BUSINESSESMUSTBEFUTURE-PROOF

Expandingacrossgeographies

Withcontinuedpoliticalheadwindsandchangingregulatoryenvironments,itmaybeassumedcompanieswillhesitatetoexpandintonewmarkets.Despitesomuchcomplexityatstake,69%ofITleadersreporttheirorganizationplanstoexpandinthenextyear.

Globally,asimilarnumberreportexpandingtonewregions,countriesorcities—aboutthreein10.Asia-Pacificismostlikelytoexpandinternationally,andEMEAismostconservativeinitsexpansionplans.

Expansionoverallholdssteadyatthegloballevelsince2022,butfewerITleadersreportexpansionintonewregionsthisyearthanlast.

Isyourorganizationplanningonexpandinggeographicallyinthenext12months?

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BUSINESSESMUSTBEFUTURE-PROOF

Planningfordigitalexpansions

Tofulfillexpansionambitions,thepluralityoftechleadsplantohirededicatedITstaffineach

newlocation(49%).However,deployingvirtuallyviathecloud(45%)followscloselybehind.

ProposedITsupportsolutionsforplannedexpansionsaregenerallysimilartolastyear,except

formorerelianceonbuildingdedicateddatacenters(5%increasesince2022).

HowdoyouplanonsupportingthisexpansionfromanITperspective?

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BUSINESSESMUSTBEFUTURE-PROOF

Expansionconsiderations

ITteamsarenowcriticaltothesuccessofbusinessexpansion,withmanyfactorstobalance.

Thequalityandreliabilityofconnectivity,aswellasthedeploymentofnewtechnologies,aretop

considerationsgloballywhendeterminingthefeasibilityofmarketexpansion.Thisisespeciallytruefor

thoseintheAmericas.Thisregionisalsosignificantlymorelikelytosaytheyconsiderthequantityof

localserviceprovidersandthenumberandlocationofgreyinternetareasasimportant.

Whenconsideringexpansionsintonewmarkets,whichofthefollowingdoesyour

organizationconsiderfromanITperspective?

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Expansionversusdatasovereigntyneeds

Governmentsthroughouttheworldarebeginningtoseedigitalinfrastructureasbeingjustasimportantasphysicalinfrastructure.Withthisdevelopmentcomesgeopoliticalcompetitiontocontrolthatdigitalinfrastructure.ThispotentiallyposesachallengeforITleadersastheyworktoensurecompliancewithcomplexandevolvingdatasovereigntyregulations.

Overthree-quarters(79%)ofITdecision-makersgloballyreporttheirexpansionplanswouldbeimpactedbystrictdatasovereigntylaws.Morethanhalfsayitwouldrequiremajorchanges,potentialdelaysoreventheabandonmentofexpansionplans.

Ifacountryorregionimplementedstrictdatasovereigntylaws,woulditimpactyourexpansionplans?

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Evolvingdatasovereigntyregulations

Digitalleadersrecognizetheneedforanoverarchingdigitalsovereigntystrategy,butit’sstillunclear

exactlywhatthatstrategymightlooklike.MorethanhalfofITleaderssaytheyarenotveryprepared

tomeetthechallengesofcompliancewithdatasovereigntyregulations.Lackofin-houseexpertise,

insufficientinfrastructure,andmovingoperationstoedgelocationsin-countryaretheareasinwhich

ITdecision-makersmostfrequentlyreportbeingnotverypreparedfor.

Howpreparedareyouineachofthefollowingareastodealwiththechallengesofcomplyingwith

incomingormorestrictdatasovereigntyregulations?

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ChangingITteams

Despiteeconomicuncertainties,andinthemidstofglobalnewsstoriesontechlayoffs,mostITdecision-makersreportgrowingtheirITteams.Indeed,57%saytheirteamsgrewoverthelasttwoyears.

HowhasyourITteamsizechangedinthelast24months?

Furthergoodnewsforthoseskilledintech:66%ofITleadersaroundtheworldexpecttheirteamtogrowinthenextyear.

Whatchangesareplannedinthenext12months?

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BUSINESSESMUSTBEFUTURE-PROOF

ITteamrestructuring

Withtechandassociatedbusinessneedscontinuingtoadvanceatsuchapace,itisnosurprisethere

isabreadthofITskillsrequiredtofuture-prooftheteamsatthehelmofthisprogress.Talentsincloud

computingandAI/machinelearningarenotablyindemand,withhardwareengineeringanddata

analysisrolesmostlikelytobecutfromITteams.

IftheITteamgrew,orisplanningtogrow,inwhatarea(s)?

IftheITteamreduced,orisplanningtoreduce,inwhatarea(s)?

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BUSINESSESMUSTBEFUTURE-PROOF

Skillschallengesfortech

Businessesareonthehuntfortalenttoensuretheyarereadyforwhatliesahead.However,gettingtherighttalentthroughthedoorintimeisachallenge.Thespeedatwhichthetechindustryistransformingisflaggedasthebiggestskillschallengefacingtheglobaltechsectorasawhole.

Therearesomesignificantvariationsacrossregions,withalackofavailabletalentandcompensationbeingseenasbiggerchallengesinAsia-PacificandEMEAthanintheAmericas.

Ofthefollowing,whatdoyouthinkisthebiggestskillschallengefacingthetechsectorasawhole?

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Sustainabilityandsocialgood

Ascompaniesworktodeepensocialandenvironmentalimpactefforts,several

areasholdpromiseassolutions,alongwithbringingseveralchallenges.Leaders

seethegreatestpotentialintechnologieslike5Gandaffordablewirelessinternet

connectionsasafasterfixfortheworld'scurrentdigitaldivide.Inareaslike

sustainabilitypractices,respondentsnamedareaswiththegreatestenvironmental

regulatorychallengesandhowtheymanagethem.Theyalsonotedtheir

confidencelevelsinsatisfyingcustomerdemandformoresustainablepractices

andtheirthoughtsonenvironmentalimpactsoftheirITinfrastructure.

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Searchingforafixtothedigitaldivide

Digitalconnectivityhasbecomeabasichumanrightassociatedwithaccesstoeducation,employment

opportunities,healthcareandothercommunityresources.Overhalf(59%)ofITdecision-makersglobally

believe5Gtechnologycouldmorequicklysolvethedigitaldivide.What’smore,affordableandgood

bandwidthwirelessinternetconnectionsareseenbymorethanfourin10decision-makersasatechnology

thatcouldalsomorequicklysolveoneoftoday’skeyequalityissues.

Doyoubelievethereisaparticulartechnologythatcouldmorequicklysolvethedigitaldivide?

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SUSTAINABILITYANDSOCIALGOOD

Challengedbyenvironmentalregulations

Astheracefortechnologicaladvancescontinues,thoughtsturntohowtoachieveresponsibleandsustainableITpractices.Governmentsaroundtheworldaregrapplingwithhowto,andhowfarto,enforcethis.

Almosttwo-thirdsofITdecision-makers(64%)considercarbonpricingtobearegulatorychallenge,whileanearlyequalnumber(63%)findnewrestrictionsonactivitiesandadditional

obligationsbeyondreportingtobechallenging.ITdecision-makersintheEMEAregion,however,expresssignificantlylowerlevelsofconcernregardingtheseissues,comparedtotheircounterpartsinotherregions.

Howchallengingdoyoufindthefollowingnewand

upcomingregulations?

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SUSTAINABILITYANDSOCIALGOOD

Environmentalregulationchallenges

Thecomplexityofevolvingregulationsiscausingproblemsfortechleadersandtheirteams.

HalfofITdecision-makersreporttheirorganizationsarechallengedbythecostsinvolvedin

managingnewandupcomingregulations.Thespeedofregulationchangesandthehighvolume

ofregulationsareothertopconcerns.

Whatspecificchallengesarenewandupcomingregulationspresentingtoyourorganization?

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SUSTAINABILITYANDSOCIALGOOD

Managingenvironmentalregulations

Inanefforttotackleenvironmentalregulations,halfofITdecision-makersutilizeautomationtools.45%choosetojointradeassociationspromotingsustainableprojects,and41%outsourceorhireexternalconsultanciestomanagetheprocessofmeetingnewrequirements.

ITdecision-makersintheAsia-Pacificregionaresignificantlymorelikelytooutsourceorhireexternalconsultanciesandincreasetheirheadcounttomanageenvironmentalregulationsascomparedtothoseinotherregions.ThoseinEMEAcountriesaresignificantlylesslikelytoutilizeautomationtools.

Howisyourcompanymanagingenvironmentalregulations?

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SUSTAINABILITYANDSOCIALGOOD

Confidenceinsustainablepractices

Sustainabilitycontinuestoholdthespotlightontheglobalagenda,withbusiness,governmentsandindividualsaliketurningtheirattentiontohowtoimproveimpact.WhilenearlyhalfofITdecision-makers(47%)areconfidenttheirbusinesscanmeetcustomerdemandformoresustainablepractices,42%believethereisstillworktobedone.Asfocusonthisareaincreases,10%ofITdecision-makersfeelunderpressure,whilejust2%seeariskoflosingbusiness.

Interestingly,decision-makersintheEMEAregionaresignificantlylesslikelytosaytheyfeelconfidenttheirbusinesscansatisfycustomerdemandformoresustainablepractices.

Areyouconfidentthatyourbusinesscansatisfycustomerdemandformoresustainablepractices?

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SUSTAINABILITYANDSOCIALGOOD

ConsideringtheenvironmentalimpactofIT

WhenlookingtotheenvironmentalimpactoftheirITinfrastructure,techleadersmostcommonlyagreesustainabilitystrategyandpracticesarecriticaltothelongevityoftheirbusiness(71%),thattheyutilizetechnologytooptimizesustainabilityefficiencies(70%),andthatsustainabilityisoneoftheirorganization’smostimportantdrivers(69%).Interestingly,65%ofbusinessesgloballywillonly

workwithpartnerswhocanprovetheymeetkeycarbon-reductiontargets—anincreaseof3%since2022.

ThinkingnowabouttheenvironmentalimpactofyourITinfrastructure—towhatextentdoyouagreeordisagreewitheachofthefollowing?

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Theworldisdigital

Digitalleadersaroundtheworldarefocusingonimprovingcybersecurity

andcustomerexperience,andmanagingdataprotectioncompliance,to

ensuretheirITmodelscankeeppacewithbusinessneeds.Thethreats

theyaremostconcernedwith?Cyberattacks,securitybreachesanda

shortageofITtalent.

Astheyleanontoday’sbestpractices—likeinterconnection—tohelp

themevolve,overone-thirdofITleaderssaidnetworkoptimization

improvement,boostingflexibilityofconnectivityandaidingdigital

transformation,wereamongitsleadingbenefits.Overhalfreporteda

plannedincreaseininterconnectionspendingin2023.

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THEWORLDISDIGITAL

Future-proofingpriorities

TheoverwhelmingmajorityofITdecision-makersseeimprovingcybersecurity,

improvingcustomerexperienceandcomplyingwithdataprotectionregulations

astopprioritiesforensuringtheirorganization’stechnologystrategycankeep

upwiththeneedsofbusinesstodayandtomorrow.

Howmuchofapriorityiseachofthefollowingforyourorganization’s

technologystrategy?

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THEWORLDISDIGITAL

Threatstobusinesssuccess

Digitalleadershavemanychecksandbalancestoconsiderastechnologytakesthelead

onbusinessstrategyanddelivery.Cyberattacks,securitybreachesanddataleaks,anda

shortageofITtalentarethetopthreatskeepingITdecision-makersupatnight.

Howmuchofathreatdoyouconsidereachofthefollowingtobetoyourorganization?

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THEWORLDISDIGITAL

Acontinuedneedforinterconnection

AccordingtotheGlobalInterconnectionIndex2023,globalinterconnectionbandwidthisforecast

toreach27,762+terabitspersecond(Tbps)by2025,representingafive-yearcompoundannual

growthrate(CAGR)of40%,equivalentto110zettabytesofdataexchangedannually.

Overone-thirdofITdecision-makersconsiderimprovingnetworkoptimization,

increasingflexibilityofconnectivityandfacilitatingdigitaltransformationastop

benefitsinterconnectionbringstotheirorganization.

Whatbenefitsdoesinterconnectionbringtoyourorganization?

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THEWORLDISDIGITAL

Changeinspending:interconnection

Atatimewhenbudgetsaroundtheworldaregettingtighter,overhalfofITdecision-makersreportinterconnectionspendingincreasedin2022relativeto2021.Overaquarterreportnochange,and12%reportadecrease.

Howdidspendingoninterconnectionchangefrom2021to2022?

Future-proofingITinfrastructureisallaboutdecidingwhatgoodlookslike—bothintermsofadoptedtechnologyandenabledbusinesscap