2021国家开放大学电大专科《商务交际英语(2)》期末试题及答案

2021国家开扩大学电大专科《商务交际英语〔2〕》期末试题及答案〔试卷号：2140〕

1.MULTIPLECHOICEflO小题，每题2分，共20分〕

〔hcMwctheletterindicatingthebestchoicetocompleteeachsentenceoranswereachquestion:

1.Whichofthefollowingisrequiredinallgraphicaids?

A.Atitleandasourceline.

B.Atitleandagraphic.

C.Auniquenumberforreferencingpurposes.

2.Theverticalaxisofalinechartis.

A.normallyusedtoshowamounts

B.usedtoshowproportions

C.thelinethatgoesfromlefttoright

3.Inplanningamanual,whichofthefollowingismostimportanttoconsider?

A.Yourownexperiencewiththetopicofthemanual.

B.Whattheintendedreadersneedtoknow.

C.Whatyouwouldliketoteachthereaders.

LWhatisespeciallyimportantwhentalkingonthetelephone?

A.Speakingclearly.

B.Avoidingdistractions.

C.Speakingmoreloudlythanusual.

5.Whenwelistentolearnwcshouldbeusing.

A.casuallisteningB.passivelistening

C.activelistening

〔；.Whichpartofthefaceprovidesthemostnonverbalfeelings?

A.Themouth.B.Theeyes.

C.Thelips.

7.Whenaverbalmessageandanonverbalmessagedisagreewitheachother,mostofthetimewc.

A.believetheverbalmessage

B.believethenonverbalmessage

C.believebothofthetwokindsoflanguages

8.Thethreemainpartsofthedeliveryofanoralpresentationare•

A.vocalqualities9nonverbalsymbols>andvisualaids

B.dress,visualaids,andnonverbalsymbols

C.statistics,nonverbalsymbols,anddress

9.Intheopeningparagraphofaletterofapplication.

A.explainthatyouhavearesumeattached

B.explainanygapsinyouremploymenthistory

C.indicatethatyouareapplyingForaparticularjob

10.Thewayyoutalkandactduringaninterviewshowstheinterviewerwhether

A.youcanactnaturally

B.youcanadvancequicklyonthejob

C.youhavegoodcommunicationskills

n.TRUE/FALSEflO小题，每题2分,共20分)

WriteaTinthespaceprovidedifthestatementistrue.WriteanFinthespaceifthestatementisfalse.Yourjudgment

shouldbebasedonyourunderstandingofthecourseb(w>k.

11.Manualscanbewrittenforpeopleatanylevelofexperience.

12.Inapersuasivemessage>youshouldstartbystatingyourobjective.

13.Faceyourvisualaidswhenyouusethemduringyourpresentation.

14.Beinginformedofthereasonforadelaymayhelpcustomerswaitmorepatiently.

15.Analyzingyouraudienceisanimportantpartofplanningforanoralpresentation.

16.Whentakingnotes,weneedtorecordeverythingwecan.

17.Listeningisthecommunicationformweusemostfrequently.

18.Donotleaveaninterviewwithoutaskingaboutsalaryandbenefits.

19.Ajobinterviewcanhelpyoudeterminewhetheryouwantaparticularpositionifitisofferedtoyou.

20.Aresumeisasummaryofanapplicant'squalificationsforemployment.

ID.READINGCOMPREHENSlON(10小题，每题2分，共20分)

Readthefollowingtwopassagesandanswerthequestions.

PassageOne：

Memo

Io：HumanResourceManagement

From：P.Neal

Date：Feb.28

Re：Tokyointerviews

1amreallyexcitedabouttheopportunitythattheInternationalJobFairinAprilpresentsloourfirm.Byrecruitingatanoverseaslocation9weincreaseourchancesofattractingemployeeswithglobalawareness.Ioensure

thatwehireemployeeswhowillfitintoourcorporateculture^Ihavelistedsomesuggestionsfortheinterviewteam.

(1)Determineearlyintheinterviewiftheemployeeisateamplayer.Asidefromtheobviouswork-experiencequestions,findoutwhattypeoflearningenvironmenttheintervieweepreferredinschoolandwhatsportsandhobbiesheorsheenjoys.Usethislineofquestioningtogettoknowyoungerapplicantswhodonothavealotofformalwork

experience.

(2)Intheinterviewtfindouttheinterviewee1sattitudetowardotherlanguagesandcultures.Howmanylanguageshasheorshestudied?Wouldtheprospectiveemployeebewillingtogothroughlanguagetrainingif

assignedtoournewbranchoffice?

(3)Ifpossible*lookatportfoliosonsitetogetasenseoftheinterviewees9artisticaccomplishmentsand

checkuponlocalreferencesintheinterviewee'scountry.

(4)Clearlycommunicateourcompany,sgoalsandbringbacksomegreatrecruits!

21.Whoisthismemodirectedto?

A.Mr.Neal.

C・Prospective

employees.

B.Theinterviewteam.

22.Recruitingataninternationaljobfairwillhelpthecompanyfindemployeeswho

.

A.fitthecorporatecultureB.areteamplayers

C.haveglobalawareness

23.Whydoestheauthorsuggesttheinterviewteamaskintervieweesquestionsabouttheir

hobbies?

A.Toknowwhethertheintervieweesenjoyplayingsports.

B.Toknowwhethertheintervieweesareteamplayers.

C.Toknowwhethertheintervieweeshaveworkexperience.

24.Thenewemployeesmustbe.

A.willingtoparticipateinlanguagetraining

B.abletospeakseverallanguages

C.capableoflearninganylanguagequickly

25.Whatshouldtheintervieweesportfoliosdemonstrate?

A.Excellentreferences.B.Sensiblecomponents.

C.Artisticmerit.

PassageTwo：

Thesmartjob-seekerneedstoridherselfofseveralstandardmythsaboutinterviewing.What

followsisalistofsomeoftheseuntruthsandsomesuggestionstohelpyoudoyourbestatajobinterview.

Myth1:Theaimofinterviewingistoobtainajoboffer.

Onlyhalftrue.Therealaimofaninterviewistoobtainthejobyouwant.Thatoftenmeansrejecting

joboffersyoudon,twant!So,beforeyoudoback-flipsforanemployerbesureyouwantthejob.

Myth2：Alwayspleasetheinterviewer.

Nottrue.Trytopleaseyourself.Givinganswersthatyouthinkwillsuitapotentialemployerandpracticingapolicyofappeasement(讨好)arecertaintogetyounowhere.Aneffectiveinterview(whereyouareofferedthejobornot)islikeanexcitingencounterinconversationwithyourseatmateonan

airplane.

Myth3:Neverinterrupttheinterviewer.

Anexcitingconversationalwaysmakesusfeelfree—freetointerrupt,todisagree,toagreeenthusiastically.So,wheninterviewing,trytobeyourself.Employerswilleitherlikeordislikeyou,butatleastyou'llhavemadeanimpression.Leavinganemployerindifferentistheworstimpressionyou

canmake.Andthewaytomakeaneffectiveimpressionistofeelfreetobeyourself!

26.By"myth"theauthormeans•

A.anoldtraditionalstoryorlegend

B.somethingthatisunknown

C.somethingfalse,butmostpeoplebelievetobetrue

27.Accordingtothepassage,ifyouarelookingforajob,youraimintheinterviewis

.

A.toobtainthejobofferedbytheemployer

B.toobtainajobyouwant

C.tolettheemployerunderstandyou

28.TherightattitudeForyouisto.

A.pleasethepotentialemployer

B.avoiddisagreementwiththeinterviewer

C.talktoyourinterviewerinawarmandfriendlyway

29.Wheninterviewing,.

A.trytobeyourselfB.leaveanemployerindifferent

C.don'tinterrupttheinterviewer

30.Thebesttitleforthispassagewouldbe.

A.Theaimofjob-seekingB.Mythsaboutinterviewing

C.Howtoobtainajob

I\.TRANSLATION(5小题，每题4分，共20分)

TranslatethefollowingsentencesintoChinese：

31.Instructionstellreadershowtodosomething.

32.Spokenorwrittensymbolsmakeuptheverbalpartofamessage.

33.Preparingformaloralpresentationsischallenging.

34.Adescriptionisaverbalandvisualpictureofsomething.

35.Somepeoplewanttodominateconversationswhileothersrarelysayaword.

V.WRITING!1小题，共20分〕

36.WhenyouappliedforapositionofassistantadvertisingmanagerofMen'sClothing,youlistedasareferenceMr.Brown,yourformerboss〔108QianHeJiaYuan，ChaoyangDistrict,

Beijing,100029〕.Uponbeinghiredforthejob,youlearnedthatMr.Brownhadwrittenan

excellentletterofrecommendationforyou,whichwasthemainreasonyouwerehired.Writea

thank-youlettertoMr.Brown.

试题答案及评分标准

〔仅供参照〕

I.MULTIPLECHOICE〔10小题，每题2分，共20分〕

Choosetheletterindicatingthebestchoicetocompleteeachsentenceoranswereachquestion:

6

B

1

B

5

C

3

B

4

A

8

A

9

C

10

c

7

B

2

A

II.TRUE/FALSE!10小题，每题2分，共20分〕

WriteaTinthespaceprovidedifthestatementistrue.WriteanFinthespaceifthestatementisfalse.

11121314151617181920

TFFTTFTFTT

in.READINGCOMPREHENSION〔10小题，每题2分，共20分〕

Readthefollowingtwopassagesandanswerthequestions.

PassageOne

2122232425

BCBAC

PassageTwo

2627282930

C