《IT职业英语》课件3-4-writting

IT职业英语0ContentsUsefulfunctionallanguageTHE7C'sOFWRITINGBUSINESSLETTERSExampleoflayout

Fivepartstoabusiness

letterBusiness

LetterIT职业英语1BusinessLetter商务信函Abusinessletterisaformalmeansofcommunicationbetweentwopeople,apersonandacorporation,ortwocorporations.（商务信函是个人之间、个人与公司之间以及公司与公司之间比较正式的沟通工具。）IT职业英语2Fivepartstoabusinessletter1.Addressesanddate（地址和日期）2.Greeting（称呼）3.Body（正文）4.Complimentaryclose（结尾）5.Signature（署名）IT职业英语3Exampleoflayout商务信函格式和样本IT职业英语4THE7C'sOFWRITINGBUSINESSLETTERS商务英语写作的7个主意事项Clear清晰:Expressyourselfclearlytomakesuretousesimple,suitablelanguage.Concise简洁:Keepyoursentencesshort,tothepoint.Complete完整:

Includeallnecessaryfactsorbackgroundinformationtosupportyou.Correct正确:

Usespecificfactsorfigures;Givespecifictimewithdate;etc.Courteous礼貌:Bepoliteanduseformallanguage.Considerate周到:keepyourreader'sneedsinmindasyouwrite.Convincing可信:Presentyourselfofreliabilityandcompetence.Reinforceandmakeyourselfmorebelievable.IT职业英语5Usefulfunctionallanguage有用的功能性语言1:

Statingthereasonforwriting阐述写信的原因:Iamwritingto…Iamwritingconcerning/regarding/withregardto/withreferenceto/about….Referringtoapreviouscontact提及之前的联系:Furthertoyourletterof/dated…Iamwritingtothankyouforyourletterof/dated…Askingforinformation索取信息:Iwouldbegratefulifyoucouldsendme….Iwouldappreciateitif…Givinginformation提供信息:Hereistheinformationyouwanted.Wearepleasedtoinformyouthat…IT职业英语6Usefulfunctionallanguage有用的功能性语言2:Confirminginformation确认信息:Iamhappytowritetoconfirmouragreementabout…Iamabletoconfirmthat…Requesting有礼貌地询问:Iwouldbegratefulifyoucould….Wewouldbedelightedifyoucould…Booking预定:Iwouldlikearoomwithabathroom,from…to….Woulditbepossibleformetohavearoomatthebackofthehotel?Ordering订货:Iwouldliketoorder…Wewouldliketoplacethefollowingorder:IT职业英语7Usefulfunctionallanguage有用的功能性语言3:Reminding提醒:MayIremindyouthat…?Wewouldliketoremindyouthatyourremittancewasdueon30August,2008.Complaining抱怨:Wearedisappointedtofindthatthequalityofthegoodsyousuppliedwaspoor.Iamwritingtocomplainaboutthepunctuality,qualityandcustomerserviceon…Warning警告:Imustaskyoueithertosendmyorderimmediatelyortorefundmypaymentof￥7000.Ifyoudonot…,wewillcancelourorder.Apologizing道歉:Iwouldliketoapologisefor…Pleaseacceptmyapologyfor….IamverysorrythatIwasunableto….IT职业英语8Usefulfunctionallanguage有用的功能性语言4:Promising承诺:Icanassureyouthatwewill...Ipromisetogivethemattermyimmediateattention.Suggesting建议:Wepropose…Itisproposed/suggested/advisedthat…Offering提议/给予:Weofferyoutheeasiestrepaymentterms.Ifyourequireanyfurtherinformation/details,pleasedonothesitatetocontactus.Inviting邀请:Weshouldliketoinviteyou…Weshouldbedelightedifyoucould…Accepting接受（邀请）:Thankyouverymuchforyoukindinvitationto…Iwouldbeverypleasedtogo.Itwasverykindofyoutoinvitemeto…Ishouldbedelightedtogo.IT职业英语9Usefulfunctionallanguage有用的功能性语言5:Declining拒绝（邀请）:ItwasverykindofyoutoinvitemebutIamafraidIcannotattendbecause…Unfortunately,dueto…,Iamunableto…Thanking感谢:Thankyouforyourcontributiontotheproject.Iwouldliketoexpressmyappreciationforyour…Hoping希望:IhopeIshallnotbeobligedtotakethismatteranyfurther.Idohopeyourschedulewillallowyoutoacceptourinvitation.Referringtofuturecontact提及将来的联系或合作:Ilookforwardtohearingfromyou.Ilookforwardtoseeingyou.Complimentaryclose礼貌的结尾:Sincerelyyours(typical,lessformal)=YourssincerelyVerytrulyyours(polite,neutral)=YourstrulyIT职业英语10ASamp