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ReachouttoyourSVBpointofcontactto
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June2024
THEAI-POWEREDHEALTHCAREEXPERIENCE
ReshapingthepatientJourney
Morethanjustthelatestbuzzword,artificialintelligence(AI)hascapturedtheworld’sattentionbydemonstratinglimitlesspossibilitiesandrapidly
becomingpartofeverydaylife.Thisfast-movingtechnologyhasgarnered
investmentacrossindustriesandfromthepublicsector.TheWhiteHouserecentlycommittedover$3Bthroughthe"Safe,SecureandTrustworthy
DevelopmentandUseofArtificialIntelligence"executiveorder.Fewsectorsstandtobenefitmorethanlifescienceandhealthcare.AdvancementsinAIareprovidingvalueinthisindustryfromimprovementsinadministrative
efficiencytopatientoutcomesanddrugdiscovery.Withaneyetowardthepatientjourney,weexplorethevariouswaysAIisreshapinghealthcare.
Overthelastfiveyears,AIdealactivityhasgrownfasterinhealthcarethan
intechoverall.Today,oneinfourdollarsinvestedinhealthcare
companiesisgoingtocompaniesthatareleveragingAI1.WhileAIin
drugdiscoveryandtherapeuticsaregarneringoutsizedattention,mostoftheinvestmentisgoingtowardotherapplications.Administrativeand
clinicalusecasesareseeing60%ofthetotalAIinvestment2in
healthcare.Therefore,thisreportfocusesontheseemergingAIapplicationsthatareimpactingpatientsfromdiagnosistorecovery.
TheimmensecostofdevelopinggenerativeAIisdrivingconsolidationinthe
RaysaBousleiman
VicePresident,
HealthcareVentureCapitalRelationshipManagement
rbousleiman@
svb》SBiaiinckonvaley
ADivisionofFirstcitizensBank
Notes:1)USdealsinQ12024.2)2021toQ12024.
Source:PitchBookData,Inc.,SVBproprietarydataandSVBanalysis.
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industrytowardtechgiantswhoare,inturn,investingmoreintohealthcare.Somestartupsarefindingsuccesspartneringwithbigtechbyusingtheir
computeresourcesandtheirabilitytodeployAIatscale.
ThesuccessofanyAIsolutionhingesonovercomingadoptionchallenges.Ontheproductside,itstartswithclean,quality,well-
structureddata.Ontheeconomicsside,itoftenbeginswithpayerswho
controlthepursestrings.WeareseeingincreasingadoptionamongpayerswhoareemployingAIacrosstheirhealthcarestackstocreateefficienciesandimprovepatientoutcomes.Accesstogreatdatawilllikelyplayamajorroleforthewinnersinthisspace.Companiesdevelopingpartnershipswithcliniciansandhospitalstoleveragepatientdatacannotonlyaccessquality
datatotraintheirAImodels,butwillalsofosterfuturecustomer
relationshipswiththeseclinicians.Nevertheless,theeducationandtrainingofhealthcareprofessionalsislaggingbehindtechnologicaladvancements,
creatinganotherhurdletoadoption.
ThecurrentandfutureimpactAIwillhaveonthepatientjourneyhasthe
potentialtonotonlylowercosts,butalsoimprovepatientoutcomes.WhilecompaniesmayfacechallengestoadapttoanAI-enabledfuture,wehaveneverbeenmoreoptimisticabouttheinnovationsweseeonthehorizon.
2
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AdministrativeAlisLOW-HangingFruit
Since2019,thegrowthinhealthcareAIdealsistwicethatoftechoverall.ThisinitialwaveofAIinhealthcareislargelyfocusedonstreamliningadministrativeburdensthataugment,asopposedto
change,physicianworkflow.This
includestaskslikemanagingrevenue
cycles,establishingdatainteroperabilityandschedulingpatients.AdministrativeAIaccountsfor27%ofAIhealthcare
investmentand42%ofdealvolumesofarin2024.ClinicalAIfacesmore
scrutinyduetoregulatoryhurdlesand
moredifficultadoption,oftenrequiringaworkflowchangetoimplement.For
providersandpayers,it’sstillearlydaysfortheirAIstrategies.ManyaretargetingadministrativeAIfirstsinceitcarrieslessriskandleadstoclearefficiencygains.
DoingtheDiligence
It’snotenoughforcompaniestobethe
“shinyAIobject.”Rather,near-term
financialvalidationandaccesstoqualityinputdataarecrucial.WhileAIdeal
activityisrelativelyresilientcomparedtothewiderecosystem,investorsand
buyersarecriticallyevaluatingnewAI
solutionsbydetermininghowreadilythey’llbeadoptedandhowmuch
businessvaluetheytrulyoffer.
Companiesthatcanleveragea
provider’sexistinginfrastructurein
theirnewproductmayfindpreferenceamongventurecapitalists(VCs).For
example,70%ofUSprovidersuseEPICforelectronichealthrecords(EHRs)2andAIcompaniesintheEHRspacemayfindthemselveswithalegupiftheyestablishinteroperabilitywiththeEPICsystem.
startups'FlexibilityDeliversvalue
OrganizationsoftenfavorestablishedplayerswhenpurchasingAIsolutions.Toovercomethishurdle,startups
mustclearlyarticulatewhythey’rethebetterchoicecomparedtolarger
competitorsthatorganizationsmayalreadyhaveaspartners.Startups’flexibilityistheirstrength.First,
massiveadoptionandmarginsare
notascrucialforstartupsasthey
areforestablishedbigtech.Also,thebottom-upnatureofstartupsmakes
themsuitableforworkingcloselywithphysicians.Inordertoaccessthe
necessarydata,AIstartupsoftenfinditbeneficialtoco-developfeatures
withtheircustomers.
patientDiagnosticsFacechallenges
EspeciallywithAI-drivendiagnostic
tests,companiesmayhaveadifficult
timeshowingthe“juiceisworththe
squeeze.”Challengesabound,from
navigatingregulatoryhoopstomanaginghighcostsandsecuringqualitydata.
Forstartups,beingnimbleisimportantforfindingalternativepaths,suchas
risksharing,monetizationand
profitability.Webelievetheshort-termpathforwardisforcompaniesto
understandwhoiswritingthecheckandwherepayersdefinevalue.
Demonstratingthecostsavingsfor
payersmayhelpcompaniesgetthe
revenuetojustifycostsuntilpayers
broadentheirperspectiveonpayingfordiagnostics.
Notes:1)Unlessotherwisestated,allchartsandmetricsarereferencingUShealthcarecompanies,andthedataisuptodatethroughQ12024.2)DefinitiveHealthcare.
THEAI-POWEREDHEALTHCAREEXPERIENCE3
Source:PitchBookData,Inc.,SVBproprietarydataandSVBanalysis.
TheAl-poweredHealthcareExperience:MappingthepatientJourney
Togetthefullreport,reachouttoyourSVBpointofcontact
What’sinside:
svb》SBiaiinckonvaley
ADivisionofFirstcitizensBank
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4
ADivisionofFirstcitizensBank
THEAI-POWEREDHEALTHCAREEXPERIENCE5
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LeadAuthors
JackieSpencer
HeadofRelationship
ManagementforLifeScience&HealthcareBanking
jspencer@
RaysaBousleiman
VicePresident
HealthcareVentureCapitalRelationshipManagement
rbousleiman@
PeterSletteland
ManagingDirector
LifeScience&HealthcareCreditSolutions
psletteland@
NuziBarkatally
VicePresident
LifeScience&HealthcareStartupBanking
nbarkatally@
JackieSpencerleadstheUSRelationshipManagementteamforLifeScienceandHealthcareAcceleratorand
Growth.Jackieandherteamarefocusedonproviding
bankingandfinancingsolutionstoinnovativecompaniesinthesector.SincejoiningSVBin2007,Jackiehas
workedacrossboththetechnologyandhealthcare
practicesfromemergingmarkettolate-stagecorporatefinance.
JackiegraduatedfromSt.Mary’sCollegeofCaliforniawithhonors,receivingabachelor’sinfinance.
RaysaBousleimanmanagesrelationshipswith
traditionalVCfirmsfocusedonhealthcareandlifescienceinvestments.Sheisalsoresponsiblefor
conductingdata-drivenanalysesontheglobal
healthcareinnovationeconomythatSVBserves.PriortoSVB,Raysaworkedasahealthcareconsultant
focusingonhealthsystemsrevenuecyclemanagementandoperations.
RaysagraduatedfromtheUniversityofSouthern
Californiawithhonors,receivingabachelor’sinhumanbiology.
PeteSlettelandisaManagingDirectorintheHealthcareandLifeSciencepracticeatSVB.Peterunsthebiopharma,diagnosticsand
researchtoolsCreditSolutionsteamfortheBayAreaandPacificNorthwestandhasovernineyearsofexperienceadvisingcompaniesonfinancingandbankingsolutions.
Petereceivedhisbachelor’sinaccountingfrom
BucknellUniversityandamaster’sinhealthanalyticsfromDuke’sFuquaSchoolof
Business.
NuziBarkatallysupportsseed-stagehealthcareandlifesciencefoundersonSVB’sStartup
Bankingteam.PriortoSVB,Nuziworkedasanoperatoratvarioushealthcarestartups.
NuzigraduatedfromtheUniversityofHouston,receivingabacheloroffineartsandlater
fromtheRoyalCollegeofArtinconjunctionwithImperialCollege-SchoolofMedicine,
receivingamaster’sofresearchinhealthcare
anddesignwithafocusontheethicalimplicationsofAIinhealthcare.
MarketInsightsTeamAuthorReportAcknowledgements
TimotLamarre
Researcher
MarketInsights
tlamarre@
Thankyoutothefollowingforlendingtheirsubjectmatterexpertisetothisreport:
_section32
svb》SBiaiinckonvaley
》
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Disclaimers
TheviewsexpressedinthisreportaresolelythoseoftheauthorsanddonotnecessarilyreflecttheviewsofSVB.
Thismaterial,includingwithoutlimitationtothestatisticalinformationherein,isprovidedforinformationalpurposesonly.Thematerialisbasedinpartoninformationfromthird-partysourcesthatwebelievetobereliablebutwhichhasnotbeenindependentlyverifiedbyus,and,assuch,wedonotrepresenttheinformationisaccurateorcomplete.Theinformationshouldnotbeviewedastax,accounting,investment,legalorotheradvice,norisittobereliedoninmakinganinvestmentorotherdecision.Youshouldobtainrelevantandspecific
professional
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