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1
ShapingAI'sImpactonBillionsofLives
Mariano-FlorentinoCuéllar
,
JeffDean
,
FinaleDoshi-Velez
,
JohnHennessy
,
AndyKonwinski
,
SanmiKoyejo
,
PelonomiMoiloa
,
EmmaPierson
,and
DavidPatterson
Introduction1
I.PuttingPragmaticAIinContext3
HistoryofTechnologicalParadigmShifts3
ArtificialIntelligence(AI)5
ArtificialGeneralIntelligence(AGI)6
II.DemystifyingthePotentialImpactofAI7
Employment7
Education9
Healthcare12
Information/News/SocialNetworking14
Media/Entertainment16
Governance/NationalSecurity/OpenSource18
Science21
III.HarnessingAIforthePublicGood23
Milestones,Prizes,andResearchCenters23
Conclusion24
Acknowledgements25
AppendixI:EnergyUsageofAI26
AppendixII:TheRapidUpskillingPrize27
Bibliography27
Authors30
Introduction
ArtificialIntelligence(AI),likeanytransformative
technology,hasthepotentialtobeadouble-edged
sword,leadingeithertowardsignificant
advancementsordetrimentaloutcomesforsocietyasawhole.Asisoftenthecasewhenitcomesto
widely-usedtechnologiesinmarketeconomies(e.g.,carsandsemiconductorchips),commercialinteresttendstobethepredominantguidingfactor.TheAI
communityisatriskofbecomingpolarizedtoeithertakealaissez-faireattitudetowardAIdevelopment,ortocallforgovernmentoverregulation.BetweenthesetwopolesweargueforthecommunityofAI
practitionerstoconsciouslyandproactivelyworkfor
thecommongood.Thispaperoffersablueprintforanewtypeofinnovationinfrastructureincluding18
concretemilestonestoguideAIresearchinthat
direction.OurviewisthatwearestillintheearlydaysofpracticalAI,andfocusedeffortsbypractitioners,
policymakers,andotherstakeholderscanstillmaxi-mizetheupsidesofAIandminimizeitsdownsides.
Toofferasufficiently-broadandrealistic
perspectivethatcapturesthepossibilities,we’ve
assembledateamcomposedofseniorcomputer
scientists,policymakers,andrisingstarsinAIfrom
academia,startups,andbigtech—ateamthatcoversmanyAIdomains(seeAuthors).
Inadditiontoourownexpertise,ourperspectiveisinformedbyinterviewswithtwodozenexpertsin
2
variousfields.WetalkedtoluminariessuchasrecentNobelist
JohnJumper
onscience,President
Barack
Obama
ongovernance,formerUNAmbassadorandformerNationalSecurityAdvisor
SusanRice
on
security,philanthropist
EricSchmidt
onseveraltopics,andsciencefictionnovelist
NealStephenson
on
entertainment.Wealsometwithexpertsinlabor
economics,education,healthcare,andinformation.Thisongoingdialogueandcollaborativeefforthas
producedacomprehensive,realisticviewofwhattheactualimpactofAIcouldbe,fromadiverseassembly
ofthinkerswithdeepunderstandingofthistechnologyandthesedomains.
Ourviewisthatwearestillinthe
earlydaysofpracticalAI,andthat
focusedefortsbypractitioners,
policymakers,andotherstakeholders
canstillmaximizetheupsidesofAI
andminimizeitsdownsides.
ThesediscussionshavecrystallizedourconvictionthatrecentAImodelshaveshownaremarkable
promisetoinfluencetheworld,potentiallyaffectingbillionsoflivesforbetterorworse.WethinkthebestbetgoingforwardistoassumeAIprogresswill
continueorspeedup,andnotslowdown.AI'simpactonsocietywillbeprofound.
Fromtheseexchanges,fiverecurringguidelines
emerged,whichformthecornerstoneofaframeworkforbeginningtoharnessAIinserviceofthepublic
good.Theynotonlyguideoureffortsindiscoverybutalsoshapeourapproachtodeployingthis
transformativetechnologyresponsiblyandethically.
1.HumansandAIsystemsworkingasateam
candomorethaneitherontheirown.ApplicationsofAIfocusedonhumanproductivityproducelarger
productivityincreasesthanthosefocusedon
replacinghumanlabor[Brynjolfsson][National
Academies].Inadditiontoincreasingpeople’s
employability,toolsaimedatmakingpeoplemore
productiveletthemactassafeguardsifAIsystems
veeroffcourse.AIattimescanleveltheplayingfieldbetweenthosewhohavemanyresourcesandthoseoflimitedresources.SincepeopleandAIsystems
tendtomakedifferentmistakes,collaboratingwithAImayimproveresults.Inshort,focusingonhuman
productivityhelpsbothpeopleandAItoolssucceed.Policiesshouldaimtowardinnovationsthatencour-agehuman-AIcollaborationwhilereducingrisks.
2.Toincreaseemployment,aimfor
productivityimprovementsinfieldsthatwould
createmorejobs.Despitetremendousproductivitygainsincomputingandairlinetravel,theUnited
Statesin2020had11timesmoreprogrammersand8timesmorecommercialairlinepilotsthanin1970.
Thisgrowthisbecauseprogrammingandairline
transportationwerefieldswithwhatlaboreconomistscallanelasticdemand.Goodswithelasticdemandarethosewhereadecreaseinpriceresultsinalarge
increaseinthequantityacquired.Agriculture,ontheotherhand,isinelasticintheU.S.,soproductivity
gainshavereducedthenumberofagriculturejobsfourfoldinonehumanlifetime(1940to2020).
Discussionswithexpertsinotherfieldswilllikely
uncovermoreopportunitiesforAItoincrease
productivity.IfpolicymakersandpractitionersaimAIsystemsatimprovingproductivityinelasticfields,AIcanincreaseemployment,despitepublicfearstothecontrary.AndasrecentNobelistJohnJumper
observed,onewaytoacceleratescientificprogressistoimprovetheproductivityofscientists,whichisthegoalofa“scientist’saide”(see
Science
).ProductivitygainsinsciencefromAIcouldprovetobeextremelyvaluabletosociety[NationalAcademies].
3.AIsystemsshouldinitiallyaimatremovingthedrudgeryofcurrenttasks.IfpolicymakersandpractitionersfirsttargetAIsystemsthatautomate
menialandunfulfillingaspectsofcurrentjobs,they
canmakeworkmoremeaningfulandenjoyable.
Doctorsandnurseschoosetheircareersbecause
theywanttohelppatients,nottodoendless
insurancedocumentation.Schoolteachersmayprefertospendtheirtimeonstudentinteractionratherthan
gradingandrecordkeeping.Ratherthanskipaheadto
3
newAIinnovations,firstprovideAItoolstoimprovethemeaningfulnessofpeople’scurrentworkin
hospitalsandclassrooms.Forexample,AI-powered“teacher’saide”tools(see
Education
)couldautomatetasksteachersfindunfulfilling,freeinguptimeto
spendwithstudentsandmakingteachingworkloadsmoremanageable.AsecondarybenefitisthattheymightbemorelikelytouseAItoolsinthefuture.
Sisyphus’sdrudgery.HecouldhaveusedAI’shelp.
4.TheimpactofAIvariesbygeography.
PhilanthropistEricSchmidtemphasizedthatwhile
nationswithadvancedeconomiesworryaboutAI
displacinghighlytrainedprofessionals,countrieswith
leaneconomiesfaceshortagesofthesesameskilledexperts(see
Employment
).AIcouldmakesuch
expertisemorewidelyavailableinplaceswith
extremescarcityoftrainedworkersandwithinsuf-ficientfunding,
potentiallyenhancingqualityoflife
andeconomicgrowth
.AIsystemscouldbecomeastransformativeforthelow-andmiddle-income
nationsas
mobilephoneshavebeen
[Rotondi].Forexample,a“healthcareaide”thatimprovedtheskillsetsandproductivityofnursesandphysician
assistantscouldalsogivemorepatientsaccessto
qualityhealthcareinregionsfacingphysician
shortages(see
Healthcare
).MultilingualAImodelsonsmartphonescangreatlyhelppeopleinlow-and
middle-incomecountriesgainaccesstoinformation,education,media/entertainment,andmore.Better
economiesandservicesmayevenoffer
alternatives
toemigrationforsomeinmiddle-incomecountries
.
5.DeterminethebestmetricsandmethodstoevaluateAIinnovations.WemustmeasureAI
accuratelytoevaluateitsrealpotential.Inhigh-stakesdomains,becausewecan'triskharmingparticipants,
weneedtousegoldstandardtoolstoevaluate
innovationaccuratelyandidentifypossiblelimitationsbeforewidedeployment:
A/Btesting
,
randomized
controlledtrials
,and
naturalexperiments
.1Equally
urgentis
post-deploymentmonitoring
toevaluate
whetherAIinnovationsdowhattheysaytheyare
doing,whethertheyaresafe,andwhethertheyhaveexternalities.WealsoneedtocontinuouslymeasureAIsystemsinthefieldsoastobeabletoincre-
mentallyimprovethem.Inother,lowerrisksituations,themarketplaceandobservationalstudiescanassesseffectivenessofAItoolswithoutneedingthesame
rigor,suchasfor
AItoolsforprogrammers
.
Havingcoveredthefiveguidelines,thenextpartsetsthecontextforthecurrentexcitementaboutAI.
I.PuttingPragmaticAIinContext
HistoryofTechnologicalParadigmShifts
Similartothedawnoftelevision,computers,
nuclearpower,andtheinternet,uncompromising
antagonisticpositionsarebeingtakenintheseearlydaysofpracticalAI.Thepolarizeddiscourseonthis
newtechnologyhasdevolvedcurrentlyintoastandoffbetween“
accelerationists
”and“
doomers
.”LikemostpractitionersofAI,webelieverealityismorenuanced.
OnedebatedissueistheroleofthegovernmentinAI’sdevelopment.Recenteffortsbycompaniesto
developAIsystemshavebeenlikenedtothe
ManhattanProject
inthe1940sorthe
SpaceRace
ofthe1960s.Intermsofinvestmentsize,thenearly
$2B
1Anaturalexperimentisaresearchstudywhere
individualsareexposedtodifferentconditions,likea
controlgroup,notbytheresearcher'sdesignbutbya
naturallyoccurringeventorpolicychange.Researchers
treatsuchastudyasactingasifrandomassignment
occurred,allowingthemtoobserveandanalyzetheeffectswithoutactivelymanipulatingvariables.Thisoptionisoftenusedwhencontrolledexperimentsarenotfeasibleduetoethicalorpracticallimitations.
4
fortheManhattanProjectwouldbe$27Bintoday’s
dollars
,andthe
$26Btoputapersononthemoon
wouldbe$318Btoday
.WhilecurrentAIisroughlycomparableintermsofsizeofinvestment,thebigdifferenceisthattheU.S.governmentfundedthoseeffortswhileprivateindustrybacksthisone,and
mostofthetalentinvolvedareintheAIindustry.
Giventhisrelationship,weneedanewinnovationinfrastructure.PolicychangestoimprovetheimpactofAIarelikelybestaccomplishedviacollaboration
betweengovernment,industry,andacademia.2Asahistoricalprecedent,wecanlookattherolethe
governmentplayedinthedevelopmentofintegratedcircuitchipsandcars.
TheU.S.government’sApolloandMinutemanprogramsused>95%ofallchipsmadein1965.
Inthe1960s,thegovernmentwastheprimary
consumerofchips,asthesmallersizeandlower
powerofchipswasvitalintheSpaceRace.
Over95%
ofthechipsmadein1965wereusedbytheApollo
andMinutemanprograms
.Thismanufacturing
volumeallowedthenascentsemiconductorindustrytoimproveitsfabricationprowesssoitcouldenter
themuchlargercommercialmarketbytheendofthedecade.Twoyearslater,
Inteldeliveredthefirst
microprocessor
.Thegovernmentalsofunded
universityresearchthathelpedpushthefrontiersof
chipdesign
andmanufacturing,helping
Moore’sLaw
tocontinueformorethan50years.
2Inadditiontouniversitieshelpingadvancetheresearchfrontier,thepeopleinindustryandgovernmentpursuingAItechnologyandpolicyareeducatedatuniversities.EnablinguniversitiestoprepareindividualstoadvanceAI,aswellastoeducatethebroadpopulationtothriveinaworldof
ubiquitousAI,iscrucialtooursharedfuture.
Inthefirsthalfofthe20thcentury,car
manufacturersbenefitedas
governmentsbuiltand
improvedroadsandfreewaysfundedbygasoline
taxes,createdtrafficlightsandtravelsigns,and
licenseddrivers
.Inthe1960s,theU.S.createdthe
NationalHighwayTrafficSafetyAdministration
andthe
EnvironmentalProtectionAgency
,whichset
societalbenefitingstandardsoncarsafetyand
emissionsforthewholeindustrythatmighthave
beendifficultforindividualcarmanufacturerstodoontheirown.Morerecently,thegovernmenthas
fundedacademicresearchtoimprovecars.ExamplesareDARPA’sself-drivingchallenge(
wonbyacademic
researchers
),
automotivesafety
,and
fuelefficiency
.
Weenvisionacoordinatedpublic-private
partnershipforAI.Itsgoalwouldbetoremove
bureaucraticroadblocks(e.g.,tosharingdata),ensuresafety,andprovidetransparencyandeducationto
policymakersandthepublic.Inadditiontolearning
fromhistoricalprecedentsforthedevelopmentofAIsystems,weshouldalsolearnfromthehistoryofhowtransformativetechnologieshavebeendeployed.
Onelessonlearnedfromtherolloutsofparadigm-shiftingtechnologieslikebroadbandinternet,cloud,mobiledevices,andsocialmediaisthattheir
deploymentwaslengthierthantechnologistspredicted,buttheirimpactwasevenmorewidespread.Quoting
BillGates
:
OnethingI’velearnedinmyworkwithMicrosoftisthatinnovationtakeslongerthanmany
peopleexpect,butitalsotendstobemorerevolutionarythantheyimagine.
Anotherlessonisthatpredictionsoftechnologicalimpactfrompeopleinotherfieldsaresimilarly
inaccurate[NationalAcademies]:
…commentatorsandexpertsofall
stripes—socialandnaturalscientists,historians,andjournalists—haveanalmostunblemishedrecordofincorrectlyforecastingthelong-run
consequencesoftechnologicalinnovations.
Athirdlessonisthatitisoftenhardtoaccuratelypredicttheunintendednegativesideeffectsuntil
afterthetechnologieswerewidelydeployed,withsocialnetworkingastheprimeexample.
5
TimewilltellifAIprovestobeanexceptiontothesethreelessons.
ArtificialIntelligence(AI)
BeforewediscussAI’simpactwithineachofourhalf-dozenfields,let’sreviewhowwegothere.ThetermArtificialIntelligence(AI)wascoinedtodefinethescienceandengineeringofmakingintelligentmachines
in1956,onlyfiveyearsafterthefirstcommercialcomputer.3
OnestrandofAIthatbecamepopularoverthenextdecadeswastocreateasetofrulesoftheform“if
thishappensdothat,ifthathappensdothis.”The
beliefwasthatwithsufficientlyaccurateandlarge
setsofrules,intelligencewouldemerge.Withinthe
bigtentofAI,acontrarianstranddidnotacceptthathumanswouldeverbeabletowritesuchasetof
rules.Theybelievedthattheonlyhopewastolearntherulesfromthedata.Thatis,itwasmuchhardertoprogramacomputertobecleverthanitwastoprogramacomputertolearntobeclever.JustthreeyearsafterAIwasdefined,theychristenedthisbottom-up
approachmachinelearning(ML).4
OnebranchoftheMLcommunitybelievedtheonlyhopeforcreatingaprogramthatcouldlearnfrom
datawouldbetoimitateouroneclearexampleofintelligence:thehumanbrain.Ourbrainsconsistof100billionneuronswith100trillionconnections
betweenthem.ThisversionofMLisbasedonavery
3In1961,Turinglaureate
DougEnglebart
tookthe
contrarianapproachofaugmentinghumanintellect
[Englebart],whichisthetermBrynjolfssonusedinhis
paper.Weinsteadusethephrase“improvinghuman
productivity”becausewethinkitiseasierforthepublicandpolicymakerstounderstandtheimplicationsofproductivitygainsthanofaugmentation.
4ThisabbreviatedhistoryofAIissimplified.Inthe1950stherewasaferventenergyaroundtheconceptofintelligentmachinesinspiredbyhumanbrains/intelligence,andduringthe1960sthevarioustraditionsgrewapart.InthebigthreeCSAIdepartmentsofthetimethatwerefundedbyDARPA(MIT,Stanford,CMU),thetop-down“symbolicAI”traditiontookhold.Rule-basedsystemsmentionedabovearejust
onebranchofsymbolicAI.Neuralnetworksalsogotabig
boostinthemid-1980s,e.g.,theresearchbyTuringlaureateYannLeCunonhandwritingrecognitionusing
MNIST
.
simplemodelofaneuron,sothisformofML(thatisalsowithinthebigtentofAI)iscalledaneural
network.Atypicalneuralnetworkmightuse100
millionartificialneurons.Becausecurrentversionsofneuralnetworkshavemanymorelayersofartificialneuronsthaninthepast,recentincarnationsarealsocalleddeepneuralnetworksordeeplearning.
Neuralnetworkshavetwophases,trainingand
serving(alsocalledinference).Trainingisanalogoustobeingeducatedincollegeandservingislikeworkingaftergraduation.Traininganeuralnetworkinvolvesrepeatedlyshowingitlabeleddata(e.g.,images
identifiedascatsordogs)withthesystemadjustingitsartificialneuronsuntilitgivessufficientlyaccurateanswerstoquestionsaboutthatdata(e.g.,isitacatoradog).Oncetrained,thegoalisthatthemodel
shouldworkwellwithdataithasnotyetseen(e.g.,correctlydeterminingifanimageisofacatoradog).
TheRussiandollsofAI.
AfterdecadesofdebatesaboutwhichAI
philosophywasbest,in2012neuralnetworksstartedtosoundlybeatthecompetition.Thebreakthrough
12yearsagowasn’tsomuchtheinventionofnew
neuralnetworkalgorithmsasitwasthatMoore’sLawledtomachinesthatwere10,000timesfasterandwecouldnetworkmanytogethertoworkinconcert.Thatenabledtrainingusing
10,000timesmorelabeled
data
availablefromtheWorldWideWeb.VirtuallyallnewsstoriestodayconcerningAIbreakthroughsare,moreprecisely,aboutneuralnetworks.
TheexcitementaboutAIspikedbyChatGPTin2022isaboutmodelswithbillionsofneuronsthattake
6
monthstotrainontensofthousandsofchips
designedsolelyforneuralnetworktraining.Thesegiantneuralnetworkswereinitiallycalledlarge
languagemodels(LLMs)becausethefirstexamplesperformedamazingfeatsbasedontext.Eventuallythesemodelsbecamemoremultimodal,
incorporatingdatatypesbeyondtextsuchasimages,audio,andvideo.Theterminologyisevolvingwiththetechnology,andLLMsarenowoftencalledfoundationmodels[Bommasanietal.]orfrontiermodels.
Theadventoftheselargefrontiermodelshas
raisedunderstandableconcernsaboutenergyuseofAI.
AppendixI
coversthistopicindetail,butaquick
summaryisthatAIsystemstodayaccountfor
undera
quarter
of
1%ofglobalelectricityuse
,atenthofdigi-talhouseholdapplianceslikeTVs.The
International
EnergyAgencyconsidersevenastrongprojected
increasedenergyconsumptionbyAIfor2030tobe
modest
relativetootherlargertrendslikecontinuedeconomicgrowth,electriccars,andairconditioning.
WhileweusethebroadtermAI,thefieldis
fragmented,coveringmanytechnologies.Our
discussionwillprimarilyfocusongenerativeand
predictiveAIsystems,withabriefdiscussionofsomeotheraspectsofAIwhererelevant.ExamplesareAIassistants(e.g.,
NotebookLM
),chatbots(e.g.,
ChatGPT
),
retrieval-augmentedgeneration
(RAG)
systems5(e.g.,
Perplexity
),and
generativeAIsystems
(e.g.,
Midjourney
).
ArtificialGeneralIntelligence
(AGI)
BeforewecangettotheimpactofneartermAI,wefirstneedtoconsidertheprospectofartificialgeneralintelligence(AGI).AnAIsystemcaneasilywriteanewbedtimestorydailyfeaturingyourchildrenasmain
characters.AdifferentAIsystemcouldbeatany
humanbeingattheclassicstrategygameofGo.Asofnow,nosingleAIsystemcandobothofthesethings.
5Retrieval-augmentedgeneration(RAG)isanAIframeworkthatcombinesLLMswithtraditionalinformationretrievalsystemstoproducemoreaccurateandrelevanttext.
Eachcandeliveramazingcapabilities,buttheyarepracticallyuselessiftheystrayoutsidetheirlanes.IncontrasttoexistingAI,proponentsarguethatanAGIthatwouldbemultitalented—capableenoughtowinstrategygames,diagnosediseases,analyzepoetry,andcontributetoappliedcomputerscience
innovationsthatcanfurtherenhancethecapacityofAGIsystems.
Ageneralknife.
AGIhasmanydefinitions,
butoneframework
gainingpopularity
emphasizestherangeoftasksthatanAIsystemreachesatargetthresholdcomparedtopeopleandhowwellitcomparestohuman-level
performanceforagiventask[Morrisetal.].Thresholdsarelabeledbasedontheportionofpeoplethatthe
systemoutperforms:competent(>50%),expert
(>90%),virtuoso(>99%),andsuperhuman(>100%).
AlphaGo
isratedsuperhuman,butonlyforplayingGo,andisnotcompetentatanythingelse.This
breadthversusdepthmetrichelpsclarifyAGIdiscussions.
TremendousattentionisbeingpaidtoAGI,
deservedlysogivenitslargepotentialpositiveand
negativeimpactontheworld.WeapplaudtheseriousinvestigationsofAGI,includingscientificworkthat
aimstoclarifyrelevantdefinitionsandlikelyimpacts.
Aswefocusonimpactsofcurrentandnear-termAIsystems,wewillnotdiscussAGIfurther,beyond
mentioningthatprogressonthetopicmayaccelerateboththebenefitsandrisksweoutlinehere.
ThenextpartofthepaperdelvesintotheimpactofAIsystemsinthehalfdozenfieldsweinvestigated.
7
II.DemystifyingthePotentialImpactofAI
Employment
Ourfirsttopicfornearer-termAIisamajor
concern:theimpactonjobs[NationalAcademies].Indeed,a
GlobalPublicOpinionPollonAI
foundthatthemajorityexpecttobereplacedatworkbyanAIsysteminthecomingdecade[Loewenetal.].
Technologicaladvancementshavelongledtothedeclineofsomejobsandthecreationofnewones.
FortheU.S.workforce,
63%hadjobsin2018thatdid
notexistin1940
[Autor2022].Figure1shows
examplesoffourjobswherenumberschangedstrikinglyfrom1970to2020.
Despitethedownsideofjobdisruption,ahealthyeconomyreliesonimprovingworkerproductivity.
Two-thirdsoftheworld’spopulationlivesincountries
withbelow-replacementbirthlevels
[Eberstadt]andmanynationsarefacing
laborshortages
[Duarte].
TheU.S.alreadylackscriticalpositionsasvariedas
K-12teachers
,
passengerairlinepilots
,
physicians
,
registerednurses
,
softwareengineers
,and
school
busdrivers
.Tosupplyneededservices,high-income
countriesmusteithergreatlyexpandtheirworkingpopulationorsignificantlyimproveworker
productivity[ManyikaandSpence].
Theimpactofproductivitygainsonjobsdependsonwhetherthedemandforgoodsproducedbythatworkiselasticorinelastic.Ifdemandisinelastic,
productivitygainsmeansjobswillbelost
[Bessen].Forexample,agricultureisinelasticintheU.S.,so
gainsmeantdramaticdeclinesinabsolutenumbers(fourfold)anditsportionoftheworkforce(
from40%
in1900to20%in1940,4%in1970,and2%today
)
[Daly].
Ifproductdemandissufficientlyelastic,
productivity-enhancingtechnologywillincrease
industryemployment
[Bessen].
Forexample,programmerstodayare
tremendouslymoreproductivethantheywerein1970—theyhavemorepowerfulprogramming
languagesandtools,plusMoore’sLawhelped
improvehardwareamillionfold—yettherewere11timesmoreprog
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