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CONSUMER&
BRANDBrandKPIs
for
toys
&
babyonlineshops:
R
for
Rabbit
in
IndiaConsumer
Insights
reportDecember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
3750Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
RforRabbit’sperformance
inthe
toys&baby
online
shopmarket.Fieldwork:March-April
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofDecember202477%
of
R
forRabbit
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket?•Rfor
Rabbit’sbrandingresonates
more
with•Rfor
Rabbitrankseighthinawareness
within
the
toysMillennials&babyonline
shopmarket•Rfor
Rabbitgenerally
appealsto
men
more
thanwomen•Thepopularity
ratingof
RforRabbitis
33%•Rfor
Rabbitranksninth
inusage•Among
RforRabbitenthusiasts,47%
fallunder
thehigh-income
category•Interms
of
loyalty,RforRabbitisfifth
inIndia•Rfor
Rabbithasascore
of
26%
formedia
buzz•Consumers
want
theirtoys&babyonlineshopbrandstohavefriendliness,
honesty
/trustworthiness,andcoolness3Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
R
forRabbit
at
77%Brand
profile:
snapshotBrand
performance
of
Rfor
Rabbit
inIndia77%54%33%27%26%AwarenessPopularityUsageLoyaltyBuzz5Notes:Toys&baby
online
shops
‘awareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents
(awareness),
n=676,
respondents
who
know
the
individual
brand
(popularity),
n=676,respondents
who
know
the
individual
brand
(usage),
n=180,
respondents
who
have
used
the
individual
brand
(loyalty),
n=676,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024R
for
Rabbit’s
branding
resonates
morewith
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations55%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeRforRabbitbygeneration
versusthe
share
of
industryusers
ingeneral,
we
cansee
thatRforRabbitislikedby0%
of
Babyboomers
and
8%
ofGen
Xers,
whereas
thetotalshare
ofindustryusers
is0%
and
12%,
respectively.46%42%37%ForMillennials
andGen
Z,
55%
and
37%
feel
positivelytowards
RforRabbit,versus
42%
and
46%.
Socurrently,
forRforRabbit,Millennials
connect
mostwith
theirbrandcompared
tothe
overall
industryuser.12%8%0%
0%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestotoys
&baby
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=226,
RforRabbit
enthusiast,
n=1,151,
toys
&baby
online
shopusersSources:
Statista
Consumer
Insights
Global,
asofDecember2024R
forRabbit
generally
appeals
to
men
more
than
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandLGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofenthusiastsof
RforRabbitshows
thatwomen
are
lesslikely
to
haveanaffinitywith
the
brandcompared
to
men.16%79%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
RforRabbithasahigherproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.19%40%60%42%58%57%
ofmen
likeRforRabbitcomparedto42%
of
women,
whereas
fortheoverall
industry,60%
ofmen
usetoys&babyonlineshopscompared
to
40%
ofwomen.77%19%
ofRforRabbitenthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to16%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
toys&baby
online
shops,
which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=226,
RforRabbit
enthusiast,
n=1,151,
toys
&baby
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
R
forRabbit
enthusiasts,
47%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.2%3%Single34%33%33%6%6%47%CoupleSingleparentNuclear47%
ofRforRabbitenthusiastsarefromhigh-income
households.RforRabbit’sbrandis
generally
enjoyedmore
byconsumers
who
arepartof
amulti-generational
household,
42%
of
RforRabbitenthusiastshavethiscurrentlivingsituation.5%4%26%19%32%Multi-generational42%33%32%18%ExtendedOther22%1%2%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
toys&baby
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=226,
RforRabbit
enthusiast,
n=1,151,
toys
&baby
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Consumers
want
their
toys
&
baby
online
shop
brands
to
have
friendliness,honesty
/
trustworthiness,
and
coolnessBrand
profile:
qualitiesQualitiesuserswant
from
toys
&babyonlineshopbrandsFortoys&baby
online
shops,the
topthree
qualitiesusers
want
from
abrandarefriendliness,
honesty
/Authenticity80%Thrill/ExcitementSustainabilityBoldnessClevernesstrustworthiness,
andcoolness.60%40%20%0%RforRabbitusers
alsoappreciate
thesekey
attributes,indicating
RforRabbitexudes
thesequalities.SocialresponsibilityCoolnessThequalitiesthatRforRabbitenthusiastsare
least
focused
on
arethrill/excitement
andinclusiveness.ReliabilityExclusivityRforRabbitshouldwork
onpromotinghonesty
/trustworthiness
toconvertenthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
toys&baby
online
shops,
which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;“When
it
comesto
toys&baby
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
itcomesto
toys
&baby
online
shops,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=180,
RforRabbit
users’,n=226,
RforRabbit
enthusiast,
n=1,151,
toys
&baby
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
R
forRabbit
fans,
60%
state
that
they
get
excited
about
toys
&
babyonline
shopsBrand
profile:
attitudesWhat
doconsumersthink
oftoys
&babyonlineshopsin
general?62%61%60%60%54%44%43%43%42%39%39%33%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trust
abouttoys&baby
topicsrelating
toIget
excitedIliketotalkaboutonlineshopstoys&babyonlineshopsBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
toys
&baby
online
shops
do
youagree
with?”;
Multi
Pick;“When
it
comesto
toys
&baby
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=226,
RforRabbitenthusiast,
n=1,151,
toys
&baby
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1177%
of
R
forRabbit
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
toys&baby
online
shops,theaverage
awareness
of
abrandinIndia
is63%.Awareness
ofRforRabbit,however,
is
at54%.Awareness33%
ofIndiantoys&babyonlineshop
users
saytheylikeRforRabbit,compared
to
anindustryaveragebrandpopularityof
42%.27%
ofindustryusers
inIndiasaythey
useRforRabbit,with
the
average
usageofabrandat34%.BuzzPopularity77%
ofbrandusers
saytheywould
usethe
brandagain,compared
toanaverage
loyalty
score
of
74%.RforRabbithasbeen
noticed
lessinthemediacompared
to
other
brands,with
a“Buzz”score
of26%compared
to
36%.Sooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.LoyaltyBrandUsageIndustryaverage12
Notes:Toys&baby
online
shops
‘awareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents
(awareness),
n=676,
respondents
who
know
the
individual
brand
(popularity),
n=676,respondents
who
know
the
individual
brand
(usage),
n=180,
respondents
who
have
used
the
individual
brand
(loyalty),
n=676,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024R
forRabbit
ranks
eighth
in
awareness
within
the
toys
&
baby
online
shopmarketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofRfor
RabbitRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Amazon97%85%74%69%63%59%57%54%53%53%2FirstCry3mothercareTheMomstoreHamleys446%554%Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.6MunchkinHopscotchR
for
RabbitChicco78Outofallrespondents,
54%
were
aware
of
RforRabbit.Thisranksthemeighthcompared
to
otherbrandssurveyed
inthismarket.9AwarenessN/A10LittleMuffet13
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,249,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024The
popularity
rating
of
R
forRabbit
is
33%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofRfor
RabbitRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Amazon83%72%53%46%39%36%34%34%33%33%2FirstCry33%3mothercareHamleys4Outofconsumers
who
knew
thebrand,
33%
saidtheyliked
RforRabbit.Thisranksthemninth
compared
toother
brandssurveyed
inthismarket.5TheMomstoreChicco667%7LittleMuffetHopscotchR
for
RabbitA
Toddler
Thing89PopularityN/A1014
Notes:“When
it
comesto
toys&baby
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=676,
respondentswho
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024R
forRabbit
ranks
ninth
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofRfor
RabbitRank#
BrandUsage
%76%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
to
toys&babyonlineshops,which
of
the
following
brandshaveyou
used
inthepast12
months?”.1Amazon2FirstCry57%27%3mothercareHamleys39%Outofconsumers
who
knew
thebrand,
27%
saidtheyused
RforRabbit.Thisranksthemninth
compared
toother
brandssurveyed
inthismarket.434%5Chicco32%6TheMomstoreHopscotchA
Toddler
ThingR
for
RabbitLittleMuffet31%729%73%828%927%UsageN/A1024%15
Notes:“When
it
comesto
toys&baby
online
shops,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;
Base:n=676,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofDecember2024In
terms
of
loyalty,
R
forRabbit
is
fifth
in
IndiaBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofRfor
Rabbit’s
consumersRank#
BrandLoyalty
%91%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1Amazon23%2FirstCry87%3A
Toddler
ThingTheMomstoreR
for
RabbitmothercareHamleys78%477%577%677%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
toys&babyonlineshops,which
of
the
following
brandsareyoulikely
to
useagaininthe
future?”.775%77%8Chicco74%9MunchkinHunyHuny72%Outofrespondents
whohaveused
RforRabbit,77%saidthey
would
usethebrand
again.LoyaltyN/A1069%16
Notes:“When
it
comesto
toys&baby
online
shops,
which
ofthe
following
brands
are
youlikely
to
use
againin
the
future?”;MultiPick;Base:n=180,
respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024R
forRabbit
has
a
score
of
26%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofRfor
RabbitRank#
BrandBuzz%79%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Amazon2FirstCry65%26%3mothercareChicco42%Outofconsumers
who
knew
thebrand,
26%
saidtheyhadheardaboutRforRabbitinthemedia.
Thisranksthemninth
compared
to
other
brandssurveyed
inthismarket.437%5Hamleys37%6A
Toddler
ThingHopscotchLittleMuffetR
for
RabbitTheMomstore32%730%74%827%926%BuzzN/A1025%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=676,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisio
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