2024年高考英语写作常考文体提分秘籍12 道歉信（原卷版）

2024年高考英语写作常考文体提分秘籍12道歉信（原卷版）（考试时间：90分钟，满分：100分）一、选择题（每题2分，共10题，20分）1.道歉信中，一般不涉及的写作目的是什么？A.表达歉意B.解释原因C.提出解决方案D.描述个人经历2.在道歉信中，关于时间表述的恰当选项是？A.Twodaysago,IrealizedB.Inthepasttwodays,IhaverealizedC.It'sbeentwodayssinceIrealizedD.IrealizedittwodaysagoA.DearSir/Madam,B.IamwritingtoapologizeforC.IamwritingthislettertoexpressmysincereapologiesforD.IamwritingtoinformyouthatIapologizefor4.在道歉信中，解释原因时，应避免使用哪种语气？A.真诚B.简洁C.急躁D.客观A.Ihopeyoucanacceptmyapologies.B.Thankyouforyourunderstanding.C.Lookingforwardtoyourreply.D.Iapologizeforanyinconveniencecaused.6.在道歉信中，提出补救措施时，应使用哪种时态？A.过去时B.现在时C.将来时D.完成时A.Iunderstandtheinconveniencethishascausedyou.B.Iassureyouthatsuchanincidentwillnothappenagain.C.Iamgratefulfortheopportunitytoexplainmyself.D.IampleasedtoinformyouthatIhaveresolvedtheissue.二、填空题（每题2分，共5题，10分）8.Iamwritingtoexpressmysincereapologiesfornotbeingabletoattendthemeetingscheduledfortomorrow,asIamcurrentlyill.9.Pleaseacceptmyapologiesforthedelayindeliveringtheproduct.Weencounteredunexpectedissuesduringthemanufacturingprocess.10.Iamwritingtoapologizeforanymisunderstandingthatmayhavearisenfromourconversationyesterday.Itwasnotmyintentiontooffendyou.11.Inordertomakeupfortheinconveniencecaused,wewouldliketoofferyoua10%discountonyournextpurchase.12.IassureyouthatIwilltakenecessarymeasurestoensurethatsuchanincidentdoesnothappenagaininthefuture.三、改错题（每题3分，共5题，15分）13.Iamwritingtoapologizefortheinconveniencecausethedelayindeliveringyourorder.(错误：cause应改为caused)14.Ihopethatyoucanacceptmyapologizesforanytroublethismayhavecaused.(错误：apologizes应改为apologies)15.Iamwritingthislettertoexpressmysincereapologizefornotbeingabletoattendtheinterview.(错误：apologize应改为apologies)16.Despitethecircumstances,IwanttoassureyouthatIwilltakeresponsibilityandmakesurethisdoesnothappenagain.(错误：无)17.Thankyouforyourunderstanding,andIlookforwardtoyourfeedbackonhowwecanimproveourservices.(错误：无)四、翻译题（每题5分，共4题，20分）18.请翻译：对于因我们的失误给您带来的不便，我深表歉意。19.请翻译：我们正在采取一切必要措施来解决这个问题，并确保类似情况不会再次发生。20.请翻译：为了表达我们的歉意，我们决定为您提供一份特别优惠。21.请翻译：我们非常重视您的反馈，并将努力改进我们的服务。五、写作题（共5题，45分）22.假设你是一位学生，因为生病错过了学校的英语考试。请写一封道歉信给你的英语老师，解释情况并请求补考的机会。23.你是一家公司的客户服务代表。最近，由于公司系统的故障，导致客户的订单处理出现延迟。请写一封道歉信给受影响的客户，解释情况并承诺尽快解决问题。24.假设你是一位活动组织者，原定于本周末的活动因天气原因不得不取消。请写一封道歉信给所有报名参加活动的参与者，解释情况并告知未来的活动安排。25.你是一位酒店经理。最近，有客人反映在酒店住宿期间遇到了一些问题。请写一封道歉信给该客人，解释情况并承诺改进服务质量。26.假设你是一位项目负责人，由于项目进度延误，导致合作伙伴的利益受损。请写一封道歉信给合作伙伴，解释情况并提出补救措施。六、填空题（每题2分，共10题，20分）27.Inanapologyletter,itisimportantto_______themistakeandtakeresponsibility.28.Whenexplainingthereasonforthemistake,itisadvisabletousea_______tone.29.Aneffectiveapologylettershouldincludea_______fortheinconveniencecaused.31.Theopeningofanapologylettershouldbe_______andaddresstherecipientproperly.32.Whenwritinganapologyletter,itisimportantto_______thesituationandavoidmakingexcuses.33.Agoodapologylettershouldfocuson_______andnotplaceblameonothers.34.Tomaintainaprofessionaltone,itisadvisabletouseformallanguageand_______.35.Anapologylettershouldendwitha_______topreventfuturemisunderstandings.36.Itisimportantto_______therecipient'sfeelingsandshowempathyintheletter.七、改错题（每题3分，共5题，15分）37.Iamwritingtoapologizeyouforthedelayindeliveringyourorder.(错误：_______)38.Weregrettoinformyouthatweareunabletofulfillyourrequestatthismomenttime.(错误：_______)39.Despiteourbestefforts,anerroroccurredwhileprocessingyourtransaction.(正确)40.Wearetakingthismatterverylightlyandwilltakeappropriateactionstoresolveit.(错误：_______)41.Weappreciateyourunderstandingandpatiencewhileweworktorectifythisissue.(正确)八、匹配题（每题3分，共5题，15分）42.Matchthefollowingphraseswiththeirappropriateuseinanapologyletter:A.WedeeplyregretB.PleaseacceptoursincereapologiesC.WetakefullresponsibilityE.Wevalueyourbusiness1.Expressingregretforamistake2.Takingresponsibilityfortheerror4.Acknowledgingtherecipient'simportance5.Requestingforgiveness九、简答题（每题5分，共4题，20分）43.Explaintheimportanceofaconciseexplanationinanapologyletter.44.Describetheroleofempathyinaneffectiveapologyletter.46.Howcanyoumaintainaprofessionaltonewhileexpressingsincerityinanapologyletter?十、写作题（共5题，45分）47.Writeanapologylettertoafriendfornotattendingtheirbirthdaypartyduetoafamilyemergency.48.Youarearestaurantmanager.Writeanapologylettertoacustomerwhofoundaforeignobjectintheirfoodduringtheirvisit.49.Asateamleader,writeanapologylettertoyourteamfornotprovidingthemwiththe