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CONSUMER&
BRANDBrandKPIs
for
gaming
hardware
&peripherals:
Logitech
in
the
UnitedStatesConsumer
Insights
reportNovember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
3750Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Logitech’s
performance
inthegaminghardware
&peripheral
market.Fieldwork:July-August2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofNovember202475%
of
Logitech
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket?•Logitech’s
brandingresonates
more
withGen
X•Logitech
generally
appealsto
men
more
thanwomen•Logitech
rankssecond
inawareness
within
thegaminghardware
&peripheral
market•Thepopularity
ratingof
Logitech
is
37%•Logitech
ranksthirdinusage•Among
Logitech
enthusiasts,35%
fallunderthehigh-income
category•Consumers
want
theirgaminghardware
&peripheral
•Interms
of
loyalty,Logitech
isfifth
intheUnitedbrandstohavehighvalue,reliability,
and
coolnessStates•Logitech
hasascore
of
22%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
forLogitech
at
75%Brand
profile:
snapshotBrand
performance
of
Logitechinthe
UnitedStates75%52%37%26%22%AwarenessPopularityUsageLoyaltyBuzz5Notes:Gaming
hardware
&peripherals
‘awareness’,‘popularity’,
‘usage’,‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents
(awareness),
n=652,
respondents
who
know
the
individual
brand
(popularity),
n=652,respondents
who
know
the
individual
brand
(usage),
n=169,
respondents
who
have
used
the
individual
brand
(loyalty),
n=652,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Logitech’s
branding
resonates
morewith
Gen
XBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations39%36%34%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeLogitech
bygeneration
versus
theshareof
industryusers
ingeneral,
we
cansee
thatLogitech
islikedby9%
of
Babyboomers
and
31%
ofGen
Xers,
whereas
thetotalshare
ofindustryusers
is4%
and
23%,
respectively.31%25%23%ForMillennials
andGen
Z,
36%
and
25%
feel
positivelytowards
Logitech,
versus
39%
and
34%.
Socurrently,forLogitech,
Gen
Xconnects
most
with
theirbrandcompared
to
theoverall
industryuser.9%4%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestogaming
hardware
&peripherals,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=242,
Logitech
enthusiast,
n=808,
gaming
hardware
&peripheral
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Logitech
generally
appeals
to
men
more
than
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Logitech
shows
thatwomen
are
lesslikely
to
haveanaffinitywith
the
brandcompared
to
men.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof14%13%84%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Logitech
hasasimilarproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.35%65%46%54%65%
ofmen
likeLogitech
compared
to35%
ofwomen,
whereas
fortheoverallindustry,54%
of
men
usegaminghardware
&peripherals
compared
to46%
ofwomen.84%14%
ofLogitech
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to13%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
gaming
hardware&peripherals,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=242,
Logitech
enthusiast,
n=808,
gaming
hardware
&peripheral
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
Logitech
enthusiasts,
35%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.25%26%Single35%35%18%15%CoupleSingleparentNuclear35%
ofLogitech
enthusiastsarefromhigh-income
households.Logitech’s
brandisgenerally
enjoyedmore
byconsumers
who
arepartof
acouple
household,
18%
ofLogitechenthusiastshavethiscurrent
livingsituation.12%11%12%40%37%28%16%Multi-generational5%5%21%19%ExtendedOther26%7%9%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
gaming
hardware
&peripherals,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=242,
Logitech
enthusiast,n=808,
gaming
hardware
&peripheral
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Consumers
want
their
gaming
hardware
&
peripheral
brands
to
have
high
value,reliability,
and
coolnessBrand
profile:
qualitiesQualitiesuserswant
from
gaminghardware
&peripheral
brandsForgaming
hardware
&peripherals,
thetopthree
qualitiesusers
wantfrom
abrandarehighvalue,reliability,andcoolness.Authenticity60%Thrill/ExcitementSustainabilityBoldnessCleverness40%20%0%Logitech
users
also
appreciatethese
keyattributes,indicating
Logitech
exudesthese
qualities.SocialresponsibilityCoolnessThequalitiesthatLogitech
enthusiastsareleast
focused
on
aresocialresponsibility
andinclusiveness.ReliabilityExclusivityLogitech
shouldwork
onpromotinginnovation
to
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
gaming
hardware
&peripherals,
which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;
“When
it
comes
togaming
hardware&peripherals,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
gaming
hardware
&peripherals,
which
ofthe
following
brands
have
you
used
in
the
past12
months?”;
Multi
Pick;Base:
n=169,
Logitechusers’,n=242,
Logitech
enthusiast,
n=808,
gaming
hardware&peripheral
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
Logitech
fans,
38%
state
that
they
get
excited
about
gaming
hardware
&peripheralsBrand
profile:
attitudesWhat
doconsumersthink
ofgaminghardware
&peripheralsingeneral?39%38%30%30%28%27%26%23%22%21%20%17%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
about
IliketotalkaboutIknow
and
trust
gaminghardware
topicsrelating
to&peripherals
gaminghardware&peripheralsBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
gaming
hardware&peripherals
do
youagreewith?”;
Multi
Pick;“When
it
comesto
gaming
hardware
&peripherals,
which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=242,Logitech
enthusiast,
n=808,
gaming
hardware&peripheral
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1175%
of
Logitech
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
gaming
hardware
&peripherals,
theaverage
awareness
of
abrandinthe
United
Statesis30%.
Awareness
of
Logitech,
however,
is
at52%.Awareness37%
ofU.S.
gaminghardware
&peripheral
userssaythey
likeLogitech,
compared
toanindustryaveragebrandpopularityof
25%.26%
ofindustryusers
intheUnitedStatessaythey
useLogitech,
with
the
average
usageof
abrandat18%.BuzzPopularity75%
ofbrandusers
saytheywould
usethe
brandagain,compared
toanaverage
loyalty
score
of
66%.Logitech
hasbeen
noticed
more
inthemediacompared
to
other
brands,with
a“Buzz”score
of22%compared
to
18%.Sooverall,
the
results
showtheir
performance
tobeabove
average
compared
to
theindustry.LoyaltyBrandUsageIndustryaverage12
Notes:Gaming
hardware
&peripherals
‘awareness’,‘popularity’,
‘usage’,‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents
(awareness),
n=652,
respondents
who
know
the
individual
brand
(popularity),
n=652,respondents
who
know
the
individual
brand
(usage),
n=169,
respondents
who
have
used
the
individual
brand
(loyalty),
n=652,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Logitech
ranks
second
in
awareness
within
the
gaming
hardware
&
peripheralmarketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofLogitechRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Apple84%52%41%39%32%30%29%26%26%25%2LogitechAlienwareRazer3448%5TurtleBeachHyperX52%Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.67GIGABYTECorsair8Outofallrespondents,
52%
were
aware
of
Logitech.Thisranksthemsecond
compared
tootherbrandssurveyed
inthismarket.9MADCATZAsusROG
(Republic
ofGamers)AwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,249,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024The
popularity
rating
of
Logitech
is
37%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofLogitechRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Apple55%42%38%37%37%28%28%27%26%24%2AlienwareTurtleBeachLogitechRazer337%4Outofconsumers
who
knew
thebrand,
37%
saidtheyliked
Logitech.
Thisranksthemfourth
compared
toother
brandssurveyed
inthismarket.5AsusROG
(Republic
ofGamers)663%7Cooler
MasterGIGABYTECorsair89PopularityN/A10Omen14
Notes:“When
it
comesto
gaming
hardware
&peripherals,
which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=652,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Logitech
ranks
third
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofLogitechRank#
BrandUsage
%44%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
to
gaminghardware
&peripherals,
which
ofthefollowing
brandshaveyou
usedinthepast12
months?”.1Apple2TurtleBeachLogitechAlienwareRazer27%26%326%Outofconsumers
who
knew
thebrand,
26%
saidtheyused
Logitech.
This
ranksthemthirdcompared
toother
brandssurveyed
inthismarket.426%523%AsusROG
(Republic
ofGamers)621%7GIGABYTECorsair20%74%820%9Cooler
MasterOmen19%UsageN/A1017%15
Notes:“When
it
comesto
gaming
hardware
&peripherals,
which
ofthe
following
brands
have
you
used
in
the
past12
months?”;
Multi
Pick;Base:
n=652,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofNovember2024In
terms
of
loyalty,
Logitech
is
fifth
in
the
United
StatesBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofLogitech’sconsumersRank#
BrandLoyalty
%89%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1Apple2MSI82%25%3TurtleBeachAlienwareLogitechRazer80%479%575%669%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
gaming
hardware&peripherals,
which
of
the
following
brandsareyoulikely
to
useagaininthe
future?”.7Roccat69%75%AsusROG
(Republic
ofGamers)869%9HyperX66%Outofrespondents
whohaveused
Logitech,
75%
saidthey
would
usethebrand
again.LoyaltyN/A10Thrustmaster64%16
Notes:“When
it
comesto
gaming
hardware
&peripherals,
which
ofthe
following
brands
areyoulikely
touse
againin
the
future?”;
Multi
Pick;Base:
n=169,
respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Logitech
has
a
score
of
22%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofLogitechRank#
BrandBuzz%52%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Apple22%2AlienwareLogitechRazer31%322%Outofconsumers
who
knew
thebrand,
22%
saidtheyhadheardaboutLogitech
inthe
media.
Thisranksthemthirdcompared
toother
brandssurveyed
inthismarket.422%5Cooler
Master21%AsusROG
(Republic
ofGamers)620%7HyperX19%8TurtleBeachGIGABYTECorsair18%78%917%BuzzN/A1016%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=652,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
and
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