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CONSUMER&
BRANDBrandKPIs
for
coffee:
CameronsCoffee
in
the
United
StatesConsumer
Insights
reportOctober2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:
approx.
7500Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
–64,
quotasset
ongender
and
ageThisreport
is
basedon
Camerons
Coffee’sperformance
inthe
coffee
market.Fieldwork:April-July
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofOctober
202471%
of
Camerons
Coffee
consumers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket?•Camerons
Coffee’s
branding
resonates
more
with•Camerons
Coffee
ranksoutsidethe
Top
10
inGen
Zawareness
withinthecoffee
market•Camerons
Coffee
generally
appealstomen
morethan
women•Thepopularity
ratingof
Camerons
Coffee
is23%•Camerons
Coffee
rankseighthinconsumption•Among
Camerons
Coffee
enthusiasts,50%
fallunderthe
high-income
category•Interms
of
loyalty,Camerons
Coffee
isoutsidetheTop
10
intheUnitedStates•Consumers
want
theircoffee
brandstohaveboldness,
high
value,andauthenticity•Camerons
Coffee
hasascore
of27%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Camerons
Coffee
at
71%Brand
profile:
snapshotBrand
performance
of
Camerons
Coffee
intheUnited
States71%27%23%23%22%AwarenessPopularityUsageLoyaltyBuzz5Notes:Coffee
‘awareness’,‘popularity’,
‘consumption’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,247,
all
respondents
(awareness),
n=281,
respondents
who
know
the
individual
brand
(popularity),
n=281,
respondents
whoknow
the
individual
brand(consumption),
n=63,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=281,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Camerons
Coffee’s
branding
resonates
more
with
Gen
ZBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations44%41%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeCamerons
Coffee
by
generationversus
the
share
ofindustryusers
ingeneral,
we
cansee
thatCamerons
Coffee
islikedby6%
of
Babyboomers
and
9%
of
Gen
Xers,whereas
thetotalshareof
industryusers
is
10%
and
28%,
respectively.35%28%27%ForMillennials
andGen
Z,
44%
and
41%
feel
positivelytowards
Camerons
Coffee,
versus
35%
and27%.
Socurrently,
forCamerons
Coffee,
Gen
Zconnects
mostwith
theirbrandcompared
tothe
overall
industryuser.10%9%6%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestocoffee,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=66,
Camerons
Coffee
enthusiast,
n=1,088,
coffeeconsumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Camerons
Coffee
generally
appeals
to
men
morethan
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Camerons
Coffeeshowsthatwomen
are
less
likely
tohaveanaffinity
with
thebrand
compared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof6%12%86%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Camerons
Coffee
hasalowerproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.27%73%50%50%73%
ofmen
likeCamerons
Coffeecompared
to
27%
of
women,
whereasfortheoverall
industry,50%
of
womenconsume
coffee
compared
to50%
ofmen.89%6%
of
Camerons
Coffee
enthusiastsconsider
themselves
tobe
partof
theLGBTQIA+
community
compared
to12%among
industryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
coffee,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=66,
Camerons
Coffeeenthusiast,
n=1,088,
coffee
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Camerons
Coffeeenthusiasts,
50%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andconsumerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.21%27%Single31%33%8%CoupleSingleparentNuclear50%
ofCamerons
Coffee
enthusiastsarefrom
high-income
households.Camerons
Coffee’s
brandisgenerallyenjoyed
more
byconsumers
who
arepartof
anuclearhousehold,
38%
ofCamerons
Coffeeenthusiastshavethiscurrent
living
situation.50%14%11%10%38%19%24%Multi-generational6%5%35%12%17%ExtendedOther26%5%9%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
coffee,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=66,
Camerons
Coffee
enthusiast,
n=1,088,
coffeeconsumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Consumers
want
their
coffee
brands
to
have
boldness,
high
value,
andauthenticityBrand
profile:
qualitiesQualitiesconsumerswant
from
coffee
brandsForcoffee,
thetopthree
qualitiesconsumers
want
fromabrandareboldness,
high
value,andauthenticity.Authenticity60%Thrill/ExcitementSustainabilityBoldnessClevernessCamerons
Coffeeconsumers
alsoappreciate
these
key
attributes,indicating
Camerons
Coffee
exudesthese
qualities.40%20%0%SocialresponsibilityCoolnessThequalitiesthatCamerons
Coffeeenthusiastsare
least
focused
on
arethrill/excitement
andinnovation.ReliabilityExclusivityCamerons
Coffeeshould
work
onpromoting
sustainabilityto
convertenthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
coffee,which
ofthese
aspects
aremostimportant
toyou?”;Multi
Pick;“When
it
comesto
coffee,which
of
the
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
coffee,which
ofthe
followingbrands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=63,
Camerons
Coffee
consumers’,
n=66,
Camerons
Coffee
enthusiast,
n=1,088,
coffee
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Camerons
Coffeefans,
47%
state
that
they
get
excited
about
coffeeproductsBrand
profile:
attitudesWhat
doconsumersthink
ofcoffee
ingeneral?50%48%47%47%45%39%35%35%30%23%22%19%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
aboutIknow
and
trust
coffee
productsIliketotalkabouttopicsrelating
tocoffeeBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
coffee
do
youagree
with?”;
Multi
Pick;
“When
it
comes
tocoffee,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=66,
Camerons
Coffee
enthusiast,
n=1,088,
coffee
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1171%
of
Camerons
Coffee
consumers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
coffee,
the
average
awareness
ofabrandinthe
United
Statesis52%.
Awareness
ofCamerons
Coffee,
however,
isat23%.Awareness23%
ofU.S.
coffee
consumers
saytheylikeCameronsCoffee,
compared
to
anindustryaverage
brandpopularity
of28%.22%
ofindustryconsumers
intheUnited
Statessaythey
consume
Camerons
Coffee,
with
theaverageconsumption
ofabrandat25%.BuzzPopularity71%
ofbrandconsumers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of75%.Camerons
Coffeehasbeen
noticed
more
inthe
mediacompared
to
other
brands,with
a“Buzz”score
of27%compared
to
21%.LoyaltyUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.CameronsCoffee12
Notes:Coffee
‘awareness’,‘popularity’,
‘consumption’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,247,
all
respondents
(awareness),
n=281,
respondents
who
know
the
individual
brand
(popularity),
n=281,
respondents
whoknow
the
individual
brand(consumption),
n=63,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=281,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Camerons
Coffee
ranks
outside
the
Top
10
in
awareness
within
the
coffeemarketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofCamerons
CoffeeRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Starbucks91%90%85%79%79%74%59%50%48%47%23%2Dunkin´3Folgers4Nescafé5MaxwellHouseNespressoUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.67Green
MountainCoffeeCaféBusteloTim
HortonsPeets
Coffee77%8Outofallrespondents,
23%
were
aware
of
CameronsCoffee.
Thisranksthemoutsidethe
Top
10
comparedtootherbrandssurveyed
inthismarket.9AwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,247,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024The
popularity
rating
of
Camerons
Coffee
is
23%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofCamerons
CoffeeRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Folgers54%54%52%45%29%29%27%27%25%25%23%2Dunkin´3Starbucks4MaxwellHouseGreen
MountainCoffeeNescaféOutofconsumers
who
knew
thebrand,
23%
saidtheyliked
Camerons
Coffee.
This
ranksthemoutsidetheTop
10
compared
tootherbrandssurveyed
inthismarket.567CaféBusteloNespresso77%89Community
CoffeeChockfullo´NutsPopularityN/A1014
Notes:“When
it
comesto
coffee,which
ofthe
following
brands
do
youlike?”;Multi
Pick;
Base:
n=281,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Camerons
Coffee
ranks
eighth
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofCamerons
CoffeeRank#
BrandUsage
%49%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeingconsumed,
we
asked
each
respondent:
“Whenitcomes
to
coffee,
which
of
the
following
brandshaveyou
consumed
inthe
past12
months?”.1Folgers22%2Dunkin´49%3Starbucks47%Outofconsumers
who
knew
thebrand,
22%
saidtheyconsumed
Camerons
Coffee.
Thisranksthemeighthcompared
to
other
brandssurveyed
inthismarket.4MaxwellHouseCaféBusteloNescafé35%524%624%7Green
MountainCoffeeCamerons
CoffeeCommunity
CoffeeNespresso23%822%78%922%UsageN/A1020%15
Notes:“When
it
comesto
coffee,which
ofthe
following
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=281,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofOctober
2024In
terms
of
loyalty,
Camerons
Coffee
is
outside
the
Top
10
in
the
United
StatesBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofCamerons
Coffee’s
consumersRank#
BrandLoyalty
%87%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1Starbucks2Tim
HortonsFolgers84%29%383%4MaxwellHouseStoneStreetCaféBusteloDunkin´83%582%682%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
coffee,
which
ofthe
following
brandsareyou
likely
to
consume
againinthe
future?”.781%71%8JuanValdezNespressoPeets
Coffee76%976%Outofrespondents
whohaveconsumed
CameronsCoffee,
71%
saidthey
would
consume
the
brandagain.LoyaltyN/A1075%16
Notes:“When
it
comesto
coffee,which
ofthe
following
brands
areyoulikely
to
consume
againin
the
future?”;Multi
Pick;Base:n=63,
respondents
who
have
consumed
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Camerons
Coffee
has
a
score
of
27%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofCamerons
CoffeeRank#
BrandBuzz%49%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Dunkin´2Starbucks44%27%3Folgers36%Outofconsumers
who
knew
thebrand,
27%
saidtheyhadheardaboutCamerons
Coffee
inthe
media.
Thisranksthemfourthcompared
toother
brandssurveyed
inthismarket.4Camerons
CoffeeMaxwellHouseNespressoNescafé27%527%622%721%73%8Community
CoffeeCaféBusteloCaribou20%919%BuzzN/A1018%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=281,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.•
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