Unit6航空服务英语

Unit6VIPService

1/18Unit6VIPServiceLesson1Lesson2Lesson32/18Lesson1VIPServiceVIPService（贵宾服务）Task①Listenandrepeatthefollowingwords.1.

gymnasticsn.体操

2.

judge n.裁判

3.tired adj.劳累

4.

claim v.要求、索取、认领5.baggage n.行李

6.attendant n.服务员、随从7.

excellent adj.优异WordsStudy:3/18Lesson1VIPServiceTask②Pleaserememberthenewwordsasquicklyasyoucan!ThenwritedowntheChineseforeachword.1.gymnastics__________________

2.attendant___________________

3.

baggage__________________

4.

excellent____________________5.

claim_______________________

6.

judge____________________

体操服务员优异认领劳累裁判WordsStudy:4/18Lesson1VIPServiceTask③Listenandwritedownthewordsyouhear.1.___________________

2.___________________

3.___________________

4.___________________

5.___________________

excellenttiredjudgeattendantclaimWordsStudy:5/18Lesson1VIPServiceTask④Listenandfillinthemissingwords.1.Areyoufeeling________aftertheflight?2.

Iam_________tohelpyou.3.That’smy__________.

4.

_____________________Icandoforyou?5._________isMr.Brown.

tiredherepleasureThisAnythingelseWordsStudy:6/18Lesson1VIPServiceTask②Listenandtrytocompletethedialogue:VIPServiceA:Excuseme,areyouMr.Brown,thegymnasticsjudge?B:Yes,Iam.A:IamJane.Iamheretohelpyou,areyou_________________aftertheflight?DoyouneedarestintheVIPlounge?B:OK.ButIhaven’t___________mybaggageyet.A:Itdoesn’tmatter.Youmayhavearestintheloungeandgiveyour____________________tome.I’lldothatforyou.B:Thankyou.Ihaveonlyonebaggage,adarkbluetravelingbag.A:Yes.Oh,hereistheVIPlounge.ThisisMr.Chen,the___________here.ThisisMr.Brown,thegymnasticsjudge.Pleasetakearesthere.B:Thanks.C:Mr.Brown,what_________you________todrink?B:Doyouhaveanygreentea?That’smyfavorite.C:Yes,wehave.Hereitis.B:Thanks.C:Mypleasure,Mr.Brown.ItlookslikethatthisisnotyourfirsttimetoChina.B:No,itisn’t.It’smythirdtime.LasttimewhenIcametoChina,ItooktheAirChinaflightaswell.C:That’sgreat.A:Thisisyourbag,Sir.B:Thankyou.It’san_______________________.A:Youarewelcome.AnythingelseIcandoforyou?B:No,thanks.feelingtiredclaimedbaggagecheckattendantwouldlikeDialogue:excellentservice7/18Lesson2MeetinganVIPLesson2MeetinganVIP（主要旅客接机服务）Task①Listenandrepeatthefollowingwords.1.

airport n.机场2.bedifferencefrom v.与……不一样

3.

terminalbuilding n.候机楼

4.sincelastMay 从去年五月

5.checkedbaggage v.托运行李

6.onthefirstfloor prep.在一楼

WordsStudy:8/18Lesson2MeetinganVIPTask②Pleaserememberthenewwordsasquicklyasyoucan!ThenwritedowntheChineseforeachword.1.airport__________________

2.onthefirstfloor___________________3.checkedbaggage__________________

4.sincelastMay__________________5.terminalbuilding

___________________6.bedifferencefrom____________________飞机场在第一楼托运行李从去年五月候机楼与….不一样WordsStudy:9/18Lesson2MeetinganVIPTask③Listenandwritedownthewordsyouhear.1.___________________2.__________________3.___________________4.___________________5.___________________

checkedbaggageterminalbuildingbedifferentfrom

baggagecheck

onthefirstfloorWordsStudy:10/18Lesson2MeetinganVIPTask④Listenandfillinthemissingwords.1.__________toQingdao.2.Howisyour_________?3.Itisthe_________________IhavecometoQingdao.4.Bytheway,haveyougotany________________?5.________________,please.

Welcomeflight

second

time

checked

baggage

This

way

WordsStudy:11/18Lesson2MeetinganVIPTask②Listenandtrytocompletethedialogue:MeetinganVIPA:Excuseme,areyouMr.Brown?B:Yes,Iam.A:I’mAnnie._________toQingdao.B:Thanksalot.A:Howisyour_________?B:Oh,justfine.ItisthesecondtimeIhavecometoQingdao.Ifindtheairportisagreatdifferencefromthelasttime.A:Yes.Thenew_________________hasjustbeenusedsincelastMay.B:It’sverynice.A:Thanks.Bytheway,haveyougotany__________________?Thebaggagebeltisonthefirstfloor.B:Oh,yes.Igotone.A:OK,thisway,please.Youmayfirsttakeaseatattheloungeandgivemeyourbaggagecheck.Iwill_______thebagforyou.B:Thankyou,Annie.A:Youarewelcome.It’smy_________.WelcomeflightterminalbuildingDialogue:checkedbaggageclaimpleasure12/18Lesson3HandlingofVIPsforDeparture

Task①Listenandrepeatthefollowingwords.1.takeaseat v.就座，坐下2.passport n.护照3.ticket n.票4.check-in v.办理登机手续5.boardingpass n.登机卡6.contact v.联络WordsStudy:7.attheboardinggate n.登机口8.board v.登机9.aisleseat n.过道座位13/18Lesson3HandlingofVIPsforDeparture

Task②Pleaserememberthenewwordsasquicklyasyoucan!ThenwritedowntheChineseforeachword.1.passport_________________2.board__________________3.attheboardinggate___________________4.contact_________________5.boardingpass__________________6.takeaseat____________________ 护照登机联络登机牌坐下登机口WordsStudy:14/18Lesson3HandlingofVIPsforDeparture

过道座位护照票7.aisleseat______________________8.passport__________________9.ticket___________________WordsStudy:15/18Lesson3HandlingofVIPsfor