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writing
ComputerSlangThespeedynatureofcomputerusedemandsalanguageofitsown.Trytoguesswhatthemeaningoftheslangbelow:msg=? messageBTW=? bythewayd/l=? downloadu/l=? uploadBRB=? berightbackB4=? beforeFYI foryourinformationIMHO inmyhonestopinionlol laughoutloudROTFL rollingonthefloor laughingRSN realsoonnowMORF maleorfemale?<hug>ComputerSlang
msg-messageBTW-ByTheWayd/lu/lBRB–BeRightBackB4-BeforeFYI-ForYourInformation(messageisnotthatimportant)IMHO-InMyHonestOpinionLOL-[I]LaughingOutLoud[atwhatyouwrote]ROTFL-[Iam]RollingOnTheFloorLaughing[atwhatyouwrote]RSN-RealSoonNowMORF?MaleorFemale?<hug>-hugEmails
Themaindifferencebetweenpaperlettersandemailsliesinonecentralidea:brevity.Thetechnologicalageissuchthatitdemandsshortandto-the-pointcommunication.
EmailStructure
To:
CC:
Subject:
Attachments:
DearMr.Hansen,(salutation)
Thankyouforyourinquiryof…(body
of
the
letter)Yourstruly,(closing)JohnLi
(signature)Dep.Representative
yourtitleCIPG
title/addressofyourcompanyPhone:12345678
telephone/mobileEmail:
EmailaddressEmailSubject
问候类邮件:
ThankyouCongratulationsCondolencesTakecareGreetings询问类邮件:InformationrequestInquiryabout…Questionabout…Requestfor…告知类邮件:AnnouncementNoticeReportApprovalInvitationVacationApology出访安排类邮件:MyvisitinFebruaryMytriptoShanghaiMyscheduleinJuneItineraryArrangementforyourstayConfirmationofreservation通知变更类邮件:WearemovingChangeinworkinghoursI’llbetransferredRelocationChangeofcontactinformationRR:AR:PERS:
ThesalutationDear
Sirs/Gentlemen
——
to
a
companyDear
Sir
——
to
a
man
if
you
do
not
know
his
nameDear
Madam
——
to
a
woman
if
you
do
not
know
herDear
Mr
Smith
——
to
a
manDear
Mrs
Smith
Smith
——
to
a
married
womanDear
Miss
Smith
——
to
an
unmarried
womanDear
Ms
Smith
——
to
a
married
or
unmarried
womanDear
John
——
to
a
friend
or
someone
you
know
wellEmaillanguage信尾祝福语:Bestwishes,Withverybestwishes,Keep/Stayintouch,Thanksandregards,Thanksinadvance,Cordially,Cordiallyyours,Regards,Kind/Warmregards,Fondly,Respectfully,Sincerely,Yourssincerely,Sincerelyyours,Yourstruly,Yoursfaithfully,Yours,TheclosingStyleSalutationComplimentary
closesVery
formal
My
dear
Sir/Madam,Respectfully/respectfully
yours,FormalDear
Sir/Madam,Gentlemen/Sirs,Yours
truly,Yours
faithfully,
(British
usage)Less
formalDear
Mr./Mrs.
Satterby,Sincerely
yours,
(American
usage)Personal
(implying
personal
relation)Dear
Mr./Mrs.
Grimshaw,Dear
John,Cordially,Best
regards,
(British
usage)EmaillanguageCourtesyCorrectnessCourtesyYourletterofMay2ndregardingpaymentofthisorderhasbeenreceived.YourletterofMay2ndregardingpaymentofthisorderhasreceivedourcarefulattention.Correct
the
sentence:
1.
you
payment
at
once.CorrectnessRightapproaches
a.DirectGood-newsandRoutineMessagesb.IndirectBad-newsMessagesc.IndirectPersuasionEmaillanguage
开头问候语:Howhaveyoubeenlately?Howarethingsgoing?Howiseverything?Howiseverythingatyourend?Ihopeyouhadapleasant/relaxingholiday.Ihopealliswellwithyouandyourfamily.BeginningaLetterI’mwritinginconnectionwith…
I’mwritinginregardto…
I’mwritinginresponseto…
EndingaLetter
Ilookforwardtohearingfromyousoon.
Ifyoushouldhaveanyquestions…don’thesitateto(verb)…
Donothesitatetocontactme…
GivingGoodNewsWe’repleasedtoinformyouthat…
I’mgladtoinformyouthat…
Youmightbegladtoknow…
GivingBadNewsIregrettoinformyouthat…
Unfortunately,…
ApologizingPleaseacceptmysincerestapologies.
Weapologizeforanyinconvenience.RequestingConfirmationCouldyoupleaseconfirm(whether)…
RequestingthatsomethingbedoneI’mwonderingifitwouldbepossible(foryouto)…
Woulditbepossibleto…?
DemandingthatsomethingbedoneImustinsist…/Imustinsistthatyou…
Emaillanguage
收发邮件用语:Couldyoupleaseresendthefile?DidyoureceivetheemailIsentafewdaysago?Iwasn’tsurewhetheryourgotit,soIjustwantedtocheck.PleaseconfirmwhetheryoureceivedtheitineraryforFriday’smeeting.Pleaseemailorcalltoconfirm.TheemailIsentyoucameback.Therehasbeenanerrorduringtransmission.Yousenttheemailtothewrongaddress.YoushouldreceiveitbyFridayatthelatest.Emaillanguage
转发邮件用语:Couldyouforwardthisemailtothepersonincharge?Iamforwardingtheemailfromourclient.Iforwardedyouremailtomybusinesspartner.Ihavedirectedyourinquirytoourtechnicalstaff.Iwillforwardyouremailtoourmanager.Youremailhasbeenforwardedtothedepartmentofinternationalcooperation.Emaillanguage
回信开头用语:Iamgladtohearthatyouaredoingwell.It’sgoodtoknowthateverythingisgoingwellatyourend.Everythingisgoingverywell.Iamkeepingmyselfbusyasusual.Notmuchisnewhere.Thankyouforyouremail/message/inquiry/reply.Yourlastemailwasunreadable.Ican’texpandtheattachmentyousentme.Emaillanguage
发送附件用语:Attachedisourlatestcatalogthatyourrequested.Iamattachingatextfiletothisemail.Iamattachingthereportintwodifferentfileformats.Pleasefindattachedacopyofthefileyourequested.Pleaseresendthefileinplaintextformat.Youmayhaveforgottentoattachafile.Jobtitles
“总…”:general-/-general,chief-/-chief总书记Secretary-general/GeneralSecretary总经理GeneralManager总会计师GeneralAccountant总工程师ChiefEngineer/Engineer-in-chief总经济师ChiefEconomist总编Editor-in-chiefJobtitles
“副…”:vice-,deputy-,associate-Vice通常只和president和chancellor连用Deputy表示企业,事业,行政部门的副职。常与manager,director,chairman,editor,minister,ambassador,governor,secretary-general连用Associate表示技术职称的副职。如:副教授AssociateProfessor副主任医师AssociateChiefPhysician副研究员AssociateResearchFellowJobtitles
“名誉…”:honorary,emeritus名誉主席HonoraryChairman名誉校长EmeritusPresident/PresidentEmeritusJobtitles
“代…”:acting代厂长ActingFactoryDirectorJobtitles
“兼…”:and,andconcurrently总裁兼首席业务官Presidentand(concurrently)ChiefOperatingOfficer
DearSir, Thisisacomplaintletterconcerningafoodpoisoningwhichtookplaceinyourrestaurantlastnight.Youmayrememberus.Iamthetall,thinguywiththeglasseswhojokedwithyouaboutbeingabletobeatyouinpingpongsomeday. Unfortunately,thisemailisnotsofunny.Iamwritingtoinformyouthatmywholefamilyissufferingfromfoodpoisoningaftereatingyourrestaurant’sporkdumplings.Wehavebeenextremelysickforthelast24hours. Asweareregularcustomers,andweenjoyyourestablishmentimmensely,wedonotwishtopushthemattertoofar.Ofcourse,wewouldliketoletyouknowthatyoushouldwatchoutforthisinthefuture,asothercustomersmightnobesowillingtoputupwithbeingpoisoned. Regards, Mr.ZhouExampleEmailwillynilly@RR:complaintaboutfoodpoisoningWriting
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