2025年全球学习与发展基准调研报告

2025GlobalL&D

BenchmarkSurvey

Gainvaluableinsightsintopeople

developmenttoboostyourinfluenceinthefast-pacedbusinesslandscape

Settingthe

stagefor2025

Weʼreexcitedtoannouncethesecond

editionofVoxy'sGlobalBenchmarkSurvey!

Thissurveyoffersprofessionalsinvolvedinteamdevelopmentkey

insightsintohowcompaniesacrossvariousindustriesworldwidearebuildingtop-notchteamsfortheyearahead.Withskillsevolvingatblazingspeed,

theseinsightswillhelpyoucraftandexecuteatrulyimpactfulstrategy.

Theresearchfocusesonthechallengesprofessionalsanticipate,

thestrategiestheyʼreadopting,andhowtheyplantomeasuresuccess.

Readytogaininsightsthatcanpositionyouasastrongerstrategicpartnerinreachingbusinessgoals?

TABLEOFCONTENTS

CHAPTERONE:TopChallenges

Whatarethebiggestobstaclesandcommonpainpointsprofessionalsfaceinpeopledevelopment?

CHAPTERTWO:TopStrategies

Whatarethestrategiesthatprofessionalsareusingtoaddresschallengesandimproveresultsin2025?

CHAPTERTHREE:

What’shappeninginthelearningspace?

Thetypesoftrainingcompaniesareofferingtodayandhowsuccessisbeingmeasured.

CHAPTERFOUR:Lookingahead

Theskillsandtrendsprofessionalsbelievewillshapethefutureoforganizations.

KEYTAKEAWAYSANDACTIONABLESTEPS

CHAPTERONE

TopChallenges

Navigatingtheroadblocks

Adeepdiveintothebiggestobstacles

professionalsfaceinpeopledevelopment.

Fromassessingandfillingskillgapsto

preparingmanagerstolead,anddeterminingwhatbarriersarestandingintheirway.

Transforminglearningthataddressesbusinesschallengesintoacontinuous,evergreenprocessembeddedincompanycultureisoneofthebiggestchallengestrainingprofessionalsfacetoday.Herearethetopicsprofessionalsbelievemaypresentthebiggestbarriersin2025andbeyond:

#5

Aligninglearningstrategyto

businessgoals

#1

Creating

aculture

oflearningandlearningagility

#3

Improvingcompany

communication

#2

Building

internalcareerpathways

#4

Softskills

development

Interpersonalandintrapersonalskills—likebeingadaptable,communicatingwell,andstayingresilient—arekeytothrivinginthisfast-pacedenvironment.Whiletechnologycanmakethingsmoreefficient,it'sthesehumanqualitiesthatreallydriveteamgrowth,collaboration,andsuccessinreachingbusinessgoals.

Alearningculturewithnocleargoalisenergywasted

Inrecentyears,thelandscapeofworkhasundergone

adramatictransformation.Employeesnowenjoyunprecedenteautonomyandflexibilityinboththeirworkandlearning

environments.However,thisshiftraisesacrucialquestion:

Howcanorganizationsensurethatindividualdevelopmentalignswithcompanyobjectives?

d

Gartnerʼstrendreport

introducesanewdivisioninworkdesign:office-centric

design(wherelocationisthestablepillarworkrevolvesaround)andhuman-centricdesign(wheretheindividualisthestablepillarworkisbuiltaround).

Human-CentricDesign

"Theindividualisthestablepillar

wedesignworkaround."

●ProvideFlexibleWorkExperiences

Workdesignprinciple:Equalityofopportunity

●EnableIntentionalCollaboration

Workdesignprinciple:Innovationbydesign

●DriveEmpathy-BasedManagement

Workdesignprinciple:Performancebyoutcome

CriticalShiftsandThreeDimensionsofHuman-CentricWorkDesigns

Office-CentricDesign

"Locationisthestablepillar

wedesignworkaround."

●ProvideConsistentWorkExperiences

Workdesignprinciple:Equalityofexperiences

●EnableSerendipitousCollaboration

Workdesignprinciple:Innovationbychance●DriveVisibility-BasedManagement

Workdesignprinciple:Performancebyinput

Source:Gartner

Inthisevolvingcontext,astrongorganizationalcultureemergesasacriticalfactorforsuccess.

Gallup'sresearch

revealsthatcompanieswithrobust

culturesconsistentlyoutperformedtheirpeers,

demonstratinghigherrevenueandprofitabilityover

afive-yearperiod.Notably,thetopicof"Creating

acultureoflearningandlearningagility",whichranked

fourthinlastyearʼseditionofoursurvey,isgainingeven

morerelevanceasorganizationsincreasinglyrecognizeitsimportanceinaddressingfuturechallenges.

Alearningculturegoesbeyondsimplyofferingtraininganddevelopmentopportunities—itrequiresan

environmentthatencouragesthepracticalapplication

ofnewknowledgeindailywork,celebratesprogress,

embracesvulnerabilityandmistakes,andcreatesspacesforsharinginsightsandexpertise.Thistypeofsupport

isessentialforbuildingacultureofcontinuousandagilelearningintheworkplace.

Nurturingastronglearningcultureinahuman-centricworkplace

Tothriveinthisnewera,organizationsshouldconsider

thefollowingstrategies:

Implementsupportiveprograms:

Offermentoringinitiativesthatfosteralignmentbetweenindividualcareeraspirationsand

companygoals.

Enhanceaccessibility:

Makelearningopportunitiesavailableanytime,anywherethroughasynchronousplatformsandAI-poweredmicrolearningtools.

Balancetechnologywithhumaninteraction:

Whileleveragingdigitalsolutions,ensureregularface-to-faceinteractionsthatallowemployees

topracticeandrefinetheirinterpersonalskills.

Whatarethetopchallengesyouarefacingrightnowwhenitcomestopeopledevelopment?

Creatingacultureoflearning/Nurturelearningagility30%

Buildinginternalcareerpathways24%

Improvingcompanycommunication23%

Softskillsdevelopment23%

Aligninglearningstrategytobusinessgoals19%

Trainingleadershipteams18%

Increaseemployeeproductivity18%

Measuringandprovingtheimpactoftrainings18%

Assessingandclosingskillsgaps16%

AdaptingtoGenerativeAI15%

Hardskillsdevelopment14%

Lowengagementontrainings13%

Highemployeeturnover12%

Creatingmoreaccessibletrainings11%

Increasingemployeelanguageproficiency10%

TrainingandpreparingteamsonDE&I9%

Adaptingtohybrid/remotework7%

Strategicgoalsarisefromprioritizingsoftskills

toeffectivelymanagetheevolvinglandscape

ofhardskills:aligningtrainingwithbusinessneeds,developingleaders,increasingproductivity,

measuringimpact,andclosingskillsgaps.

Theseprioritiesensurelearninginitiativesare

comprehensiveandcontributetobusinesssuccess.

Recentfindingssupportthis:Developingsoftskills

enhanceshardskillacquisition.

LinkedInresearch

showsthat72%ofexecutivesvaluesoftskillsmore

thanAIskills

,highlightingtheimportance

ofhuman-centriccapabilitiesintoday'scomplexbusinessenvironment.

Acloserlook

atthespecific

needsoflarge

companies

While"Measuringandprovingthe

impactoftraining"ranks8th

overall,forprofessionalsinlarge

organizations,tracking

performanceanddemonstrating

ROIjumpstothe3rdmost

importantchallenge.

CHAPTERTWO

TopStrategies

Howprosaretacklingthetoughstuff

Adeepdiveintothesolutionsandstrategiesthatpeopledevelopmentprofessionalsareplanningtousetoovercomeobstaclesandthrivein2025andbeyond.

Tobuildalearningculturethatpromotescompanygrowth,professionalsplantoinvestinhoningtheleaders.Thisfocusonleadershipiscrucial,asstrongleadersnotonlydriveorganizationalsuccessbutalsoinspireandmotivateteamstoembracecontinuouslearninganddevelopment.

#3

#4

Alignbusiness

goalswithindividualdevelopmentplansandOKRs

Implementnewtrainingtools

#5

Skills-based

learning/

Upskilling

andReskilling

#1

Leadership

developmentprograms

#2

Continuouslearning

TheothertopstrategiesinvolvedeepeningthefocusonreflectingtraininggoalsincareerdevelopmentplansandOKRs,andimplementingnewtechnologieswithaskills-basedapproach.Thiscomprehensivestrategyensuresthatlearninginitiativesarenotonlyalignedwithorganizationalobjectivesbutalsotailoredtoindividualcareerpaths,fosteringacultureofgrowthandadaptabilityacrosstheentireworkforce.

Source:

HarvardBusinessReview

-

FutureMarketInsights

Companiesinvestsignificantlyinleadership

development;however,datashowsthattheinvestment

doesnotalwaysyieldconcreteresults.

$60

Billion

Annualglobalinvestmentinleadershipdevelopment

Only

10%

ofleadership

developmentspendingdeliversconcreteresults

Contextadaptation

Aneffectiveleadershipdevelopmentstrategycontinuallyexaminesandre-examinesthe

changingorganizationalcontext.

Addressingpsychologicalbarriers

Someleadersstruggletoembracevulnerabilityforgrowth.Asuccessfulleadershipprogramhelpsovercomethese

psychologicalbarrierstoself-improvement.

Analyticalskillsdevelopment

Theabilitytoreflectandanalyze

enhancesaleaderʼsskillinprioritizing

tasksthatyieldthemostsignificant

impact,ultimatelycontributingtoamorestrategicandmanageableworkload.

Theelements

ofimpactful

leadership

development

Broaderapproach

Utilizethe70_20_10rule:leadersgain

70%oftheirknowledgefromon-the-jobexperiences,20%frommentoring,and10%fromformaltraining.

Focusonlong-termgrowth

Prioritizeholisticdevelopmentthatbalancesshort-termwinswithlong-termgrowth,

ensuringalastingimpactandkeepingleadersengagedincontinuouslearningaswellasorganizationalsuccess.

Leadershipasaskillbeyondroles

Leadershipskillsenhanceworkqualityinanyrole,empoweringindividuals

todrivechangeregardlessofposition.Onlinetrainingexpandsaccess

toleadershipdevelopment,reachingawideraudience.

Flexibilityinlearning

Withleaders'packedschedules,

developmentprogramsneedflexibility

andhyper-personalization.Adapting

contenttoeachleaderʼsprofile

andavailabilityenableseffective

engagementattheirownpace,ensuringprogressalignedwithpersonalgoals.

CHAPTERTHREE

TheStateofTraining

Whatishappeninginthelearningspace

Weaskedthepeopledevelopment

professionalswhattypesofprogramscompaniesareofferingtodayandhowtheirorganizationsareevaluatingtheeffectivenessoftheirtrainingefforts.

37%

35%

31%

31%

30%

26%

22%

20%

14%

10%

Hardskillsandtechnicaltrainingprograms

Leadershiptrainingprograms

Softskillstrainingprograms

Role-specifictrainingprograms

Onboardingtrainingprograms

Languagetrainingprograms

Diversityandinclusionprograms

Mentoringandbusinesscoachingprograms

Changemanagementprograms

Remoteworktrainingprograms

Successionplanningprograms9%

Internalandglobalmobilityprograms7%

Jobshadowingprograms7%

Idonʼtknow3%

None1%

Other1%

Toptrainingprogramsinglobalorganizations

Herearethemostcommontrainingprogramsofferedbyorganizationsworldwide.

Analyzingthemostfrequentlyofferedprogramsbyorganizations,weseethattheyrevolvearoundfivekeyelements:

Comprehensiveskilldevelopment

Focusonhardskills,softskills,and

languageproficiencyforawell-rounded

workforce

Leadership&

communication

Emphasison

leadershipand

languagetraining

tobuildstrongglobalcommunicators

Global

adaptability

Traininginlanguage,changemanagement,andremotework

foranadaptableworkforce

Continuous

learningculture

Commitmentto

ongoingemployeedevelopmentacrosstechnicaland

languageskills

Personalized&

inclusivedevelopment

Tailoredgrowth

throughlanguage

training,mentoring,coaching,androle-specificprograms

Howprofessionalsmeasurethesuccessofpeopledevelopmentinitiatives

Weaskedprofessionalshowtheydeterminethesuccessofatrainingprogram.

40%

Satisfactionsurvey

29%

Performancereviews

26%

Newskillsacquired/Closingskillsgaps

Testofknowledge21%

lncreasedproductivity20%

Engagementrate17%

15%13%

10%

CoursecompletionrateEmployeeretentionratesNumberofhoursstudied

Promotionrates8%

ROlcalculation8%

Costpertrainedperson6%

lnternalmobilityrates5%

*lamcurrentlynotmeasuringthesuccessofmyL&Dinitiatives

Notmeasuring*5%

Herearethetopthreewaystheyassess

trainingeffectiveness,focusingonsatisfaction,performance,andstrategicimpact:

Heavyrelianceon

satisfactionsurveys:

with40%usingsatisfactionsurveys,manyfocuson

learnerfeedback,butthisdoesn’tshowlong-term

impactorskillapplication.

Lowadoptionofstrategicmetrics:

MetricslikeROl(8%),promotionrates(8%),andinternalmobility(5%)areunderused,missing

alinktobroaderbusinessgoals.

Emphasison

performanceandskills:

Performancereviews(29%)

andclosingskillsgaps(26%)

showthatprofessionalsprioritizeskills-basedimprovements

andrealbehaviorchange.

Weaskedprofessionalstoshare theirviewsonhowtheyensurethepeopledevelopmentstrategyalignswithboththeorganization’scurrentchallengesanditsfuturegoals.

Theacuteneed

foralignmentwith

businessgoals

Weanalyzedandcategorizedall

theresponsesintofivekeyelementstogainaclearpictureofhow

professionalsbelievethisstrategicalignmentshouldbeachieved:

Theacuteneed

foralignmentwithbusinessgoals

Businessgoals

Allprofessionaldevelopmenthelpsfulfillbusinessneeds

Metricsandsuccessindicators

Beyondthevanitymetrics:

trackstrategicmetricssuch

astrainingROI

Alignment

Empathyandengagement

Focusonthehuman

elementandcatertotoday's

corporatelearner

Efficientcommunication

Bettercollaborationacross

departmentstoturnlearning

intoresults

Organizationalculture

Reflectandreinforcecompanyvalues

CHAPTERFOUR

LookingAhead

Whatcompaniesanticipateforthefuture

Weaskedprofessionalstoreflectonthefuture

andsharetheirexpectationsforthenext3_5years

inthefieldofprofessionaldevelopment.Theirinsightsprovideaglimpseintotheemergingtrendsthat

willshapehoworganizationspreparetheirteamsfortheevolvingdemandsoftheglobalworkplace.

88.2%ofprofessionals

expecttrainingbudgets

toeitherincreaseorremainthesame,withonly11.8%

anticipatingadecrease.

ProsoptimisticabouttheL&Dbudgetfor2025

42.5%

Thebudgetwilllikelyincrease

45.7%

Thebudgetwilllikely

remainthesame

11.8%

Thebudgetwilllikelydecrease

ProsoptimisticabouttheL&Dbudgetfor2025

Comparedtotheprevioussurvey,optimismhasrisensignificantly.In2024,33%ofprofessionals

predictedanincreaseintrainingbudgets,whilethisfigurejumpedto42%for2025.

2025

2025

40%

2024

20%

2024

2025

0%

60%

2024

ThebudgetwilllikelyThebudgetwilllikely

increaseremainthesame

Thebudgetwilllikely

decrease

Leadership35%

Communication33%

Changemanagement32%

Theskillstoleadamidsthigh-speedchange

Whenaskedaboutwhichsoftskills

humandevelopmentprofessionals

believeteamsshouldmasterinthe

next3_5years,leadershiptopsthelist,followedbyeffectivecommunication

andchangemanagement.

Collaboration/Teamwork32%

Useofnewtechnologies30%

30%

30%

Problemsolving

Criticalthinking

Dataanalysis28%

Emotionalawareness/intelligence25%

Projectmanagement24%

24%

24%

Flexibility/Adaptability

Decisionmaking

Timemanagement23%

22%

22%

Activelistening

Conflictresolution

Creativity21%

Self-direction/Activelearning20%

Empathy18%

14%

14%

Otherlanguageproficiency

Culturalintelligence

Presentationskills

12%

Socialinfluence

12%

Acloserlookatthespecificneedsoflargecompanies

Whenwefocusonlargecompaniesspecifically,theabilitytolearnandadapttonewtechnologiesemergesasthetopskillForthese

organizations,masteringnew

technologiesisacriticalnecessity,enablingrapidadaptationtomarketshiftsandthescalabilityneeded

forglobaloperations

Whichsoftskillsdoyoubelievewillbenecessaryforyour

teamstomasterinordertosucceedoverthenext3-5years?

16%

16%

Useofnewtechnologies

Leadership

Communication15%

Problemsolving

Dataanalysis

Criticalthinking

Collaboration/Teamwork

Changemanagement

14%

14%

14%

14%

14%

Emotionalawareness/intelligence13%

Decisionmaking

Projectmanagement

Flexibility/Adaptability

12%

12%

12%

Creativity10%

9%

9%

9%

Activelistening

Conflictresolution

Timemanagement

8%

8%

Culturalintelligence

Self-direction/Activelearning

7%

7%

Empathy

Otherlanguageproficiency

Socialinfluence

6%

Presentationskills

6%

Dreambig:

Theunlimitedbudgetwishlist

Weinvitedprofessionalstoimaginewhichtraininganddevelopmentinitiatives

theywouldimplementwithunlimitedresources,ifbudgetwerenotanissue.The

goalistoidentifythetrendsthataretopofmindfortheseprofessionals.Here

aresomeoftheinitiativesthatwerementioned:

Technology&Innovation:

Programs&Experiences:

Skills&

Development:

"Amixofface-to-facetraining,

e-learning,AI,andasynchronous

material"

"Artificialintelligenceprograms""Trainingonartificialintelligence"

"AIsolutionstopersonalize

learningexperiences"

"Usevirtualandaugmentedrealityforimmersivetraining

andpracticalsimulations"

"VRforsafetytraining"

"Gamifiedtraining"

"Performanceassessment

systemfullyintegratedwithAI"

"Blendedlearning(differentformats,channels,durations)"

"Jobrotationworldwide"

"Work-lifebalanceprograms"

"In-personmeetingsforleadersandteams"

"Expansionofthe

mentoringprogram"

"Experiencesabroad"

"Corporateuniversityprogram"

"Languagetrainingprograms"

"Partnershipwithtop-levelacademicinstitutions"

"Developourowncourses"

"Startingalearningcommunity"

"Giveemployeesabonusiftheycompletetheirtraining"

"Coachingfortheleadershipteam"

"Potentialassessment"

"Definitelysomethingaboutcorporatecommunication"

"OKRdefinitionanddevelopment"

"Skillmanagementproject"

"Growthpathforeachemployee,

focusingmainlyonpersonal

growthandsoftskillsdevelopment"

"Strengtheningsalesskills"

"In-persontraininginsoftskills"

"Hiringconsultants"

Howproskeeptheiredge

Professionalsprioritizeevents,whetheronlineorinperson,astheirtopchoiceforstayinginformedonthelatestpeopledevelopment

topicsandtrends.

Webinars57%

In-personevents53%

Youtubevideos36%

Podcasts36%

Linkedinposts33%

Newsletters28% Books27% Blogposts14%

KeyTakeawaysandActionableSteps

Oneofthegreatestchallengesfortrainingprofessionalstodayis

transforminglearningintoacontinuous,evergreenprocess

thataddressesbusinesschallengesandbecomesdeeplyembeddedincompanyculture.

Tofosteralearningculturethatdrivescompanygrowth,many

professionalsarefocusingonleadershipdevelopmentasakeyinvestment.

Thereʼss